6,063 Network Support jobs in India

Job Title: Support Engineer – IT Operations (Network)

Location: Mumbai & Pune

Duration: Fulltime

Client: PWC (PricewaterhouseCoopers Services)

Experience: 1–3 years

Job Description

We are looking for a motivated Support Engineer with 1–3 years of experience in IT Operations and Network Support . The candidate will be responsible for monitoring, troubleshooting, and maintaining network infrastructure to ensure high availability and performance.

Key Responsibilities

• Provide L1/L2 support for network-related issues.
• Monitor network performance, availability, and security.
• Troubleshoot and resolve incidents related to LAN, WAN, firewalls, switches, and routers.
• Assist in configuration, patching, and upgrades of network devices.
• Escalate issues to senior engineers or vendors when required.
• Maintain documentation of incidents, resolutions, and processes.
• Ensure compliance with IT policies and security guidelines.

Required Skills

• Hands-on experience with network devices (switches, routers, firewalls).
• Basic understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols.
• Familiarity with monitoring tools (e.g., Nagios, SolarWinds, or similar).
• Good troubleshooting and problem-solving skills.
• Strong communication and teamwork skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.

Sikich is seeking a Network Support Engineer to join our dynamic team. The ideal candidate will have a deep understanding of network infrastructure, including Azure Networking services, and extensive experience in managing and troubleshooting network issues. As a Network Support Engineer, you will play a crucial role in maintaining and optimizing our clients' network environments, resolving complex network issues, and providing advanced customer service. You will leverage your extensive technical knowledge and experience to ensure the efficiency and reliability of our clients' network operations.

About the firm

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients’ businesses.

Primary Job Responsibilities

• Provide expert-level technical support for clients, addressing complex network issues, including network configurations, performance optimization, and troubleshooting connectivity problems. Collaborate with team members to resolve advanced network-related issues.
• Take ownership of escalated network issues from lower-level analysts and provide in-depth analysis and resolution, applying your advanced technical expertise to efficiently resolve complex network problems.
• Create and maintain detailed records of client interactions, network issues, and resolutions in our ticketing system.
• Identify and create detailed knowledge base articles and run books to provide guidance to lower-level analysts. Ensure that all documentation is comprehensive and accurate, serving as a valuable resource for future reference.
• Identify potential network issues and recommend improvements to clients' network environments. Implement proactive solutions to enhance network performance and security, minimizing the risk of downtime and data loss.
• Utilize advanced network troubleshooting skills to detect potential issues and propose enhancements for clients' network systems. Implement proactive solutions aimed at optimizing network performance and fortifying security.
• Lead and participate in network projects, including network upgrades, configurations, and performance enhancements. Collaborate with project teams to ensure successful project delivery and minimal disruption to clients' operations.
• Demonstrate a deep understanding of root cause analysis and implement effective solutions to complex technical network challenges. Act as a resource for the team in tackling intricate network problems.
• Keep clients informed about the status of their network issues, provide timely updates, and ensure a high level of customer satisfaction. Maintain a proactive and customer-centric approach in all interactions.
• Adhere to company policies, procedures, and service level agreements (SLAs) in delivering network support. Ensure all actions and communications align with our company's standards of professionalism and quality.
• Participate in after-hours on-call rotation.

Requirements

• 5+ years of experience providing end user and infrastructure technical support.
• A degree in IT or related fields, or equivalent experience. Advanced certifications (e.g., Microsoft Certified Solutions Expert, Cisco Certified Network Professional) are a plus.
• Proficiency in managing and troubleshooting network systems with experience in Fortinet, Aruba, Cisco, and SonicWall technologies. Knowledgeable in advanced network concepts, server operating systems, virtualization technologies, and cloud platforms. Demonstrates in-depth hardware troubleshooting skills.
• Strong customer service and communication skills, with the ability to explain complex technical concepts to non-technical users. Demonstrate patience and empathy when dealing with clients.
• Ability to lead and mentor junior team members, providing technical guidance and support.
• Relevant IT certifications demonstrating advanced technical expertise, problem-solving skills, and leadership capabilities.
• Stay up-to-date with the latest industry trends and technologies, and contribute insights to the team. Be flexible and adaptive in a dynamic IT environment.

Benefits of being a part of the team

• Family Health Insurance including parents
• Life & Accident Insurance
• Maternity/paternity leave
• Performance-based incentives
• Referral Bonus program
• Exam Fee Reimbursement Policy
• Indian festival holidays
• 5 days working week
• Doctor's Consultation

Greetings from TCS!

Job Title: Network Support

Location: Hyderabad

Experience Range: 8-10 yrs

Job description:

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are looking for:

• In-depth knowledge of F5 BIG-IP modules: LTM, GTM, ASM, APM.

• Proficiency in iRules, SSL offloading, and traffic steering.

• Experience with application delivery, load balancing, and WAF.

• Familiarity with F5 automation tools and REST APIs.

• Strong troubleshooting skills in high-availability environments.

Minimum Qualification: 15 years of full-time education

Dear Connections,

Looking for Networking Engineer L1 Voice Support.

Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred.

Work Experience - 12 months - 3 years

Skills and Ability:-

• Comprehensive understanding of typical home network deployments is required.

• The candidate must be able to identify a diversity of

networking home devices' specific functions and

configurations.

• Candidate must demonstrate excellent English communication skills.

• The candidate must be attentive to details.

• Candidate must have excellent analytical, organizational, and time management skills.

• Candidate must be well mannered and demonstrate customer services skills.

• Candidate must be able to perform well in a steep learning curve.

• The candidate must be able to sell support contracts.

Soft Skills -English: Excellent, C1 CEFR Level

Accent: Neutral

Ability to give good step by step instruction.

Positive tone.

Computer Proficiency:-

• Firm understanding of Windows and macOS.

• Firm understanding of Android and iOS.

• Firm understanding of common firewall configuration.

• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.

• Comprehensive understanding of typical home network layouts is required.

• Demonstrable troubleshooting ingenuity is required.

Salary- Upto 4.75 LPA

Work Location - Sec 81, SEZ Noida

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Interested candidates can reach out on /

Job Title : Network Support Engineer

Skills :Huawei switches , Smart Optics DWDM

Experience : 7 to 12 years

Location: Chennai, Kochi

Key Responsibilities

• Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).
• Design and implement LAN/WAN topologies with a focus on scalability, reliability, and security.
• Manage VLANs, STP, Link Aggregation, and Layer 2/3 routing protocols (Static ,OSPF, BGP, etc.).
• Monitor network performance and ensure high availability of network infrastructure.
• Apply firmware and software updates for Huawei and Aruba switches.
• * Integrate Huawei switches and Aruba switches with other networking equipment (Juniper, Fortigate firewall etc.).
• Conduct network assessments and provide technical documentation and reports.
• Respond to and resolve network incidents, ensuring minimal downtime.
• Collaborate with cybersecurity teams to ensure secure network operations.
• Design, configure, and deploy DWDM optical networks to support high-speed data transport.
• Perform installation, commissioning, and testing of DWDM equipment.
• Monitor and maintain optical network performance, ensuring minimal latency and downtime.
• Troubleshoot and resolve network faults and performance issues.
• Collaborate with network planners and architects for capacity planning and scalability.
• Create and maintain technical documentation including network diagrams, configurations, and standard operating procedures.
• Conduct software upgrades and patching on DWDM equipment.
• Interface with vendors and third-party providers for support and service level agreements (SLAs)
• Hands-on experience with DWDM platforms
• Experience with testing tools like OTDR, OSA, and BER testers

Certification preferred: Huawei Certified ICT Associate/Professional (HCIA, HCIP).

Job Description:

• We are seeking a skilled Network Support Expert to join our team. As a Network Support Expert, you will be responsible for monitoring network infrastructure for performance, security, and availability.
• You will provide first-line support for network incidents and service requests, diagnose basic networking issues, including connectivity problems, DNS issues, or VPN connectivity.

Troubleshooting and Diagnostics:

• Use diagnostic tools to identify and resolve network-related issues.
• Work with customers or internal teams to troubleshoot basic network-related issues.

Configuration and Support:

• Configure and maintain basic network devices like switches, routers, and access points.
• Support the installation of new hardware and software.

Documentation:

• Maintain accurate records of network issues, incidents, and resolutions.

Customer Support:

• Provide excellent customer support to end users and clients for network-related issues.

Skills & Qualifications:

• Technical Skills: Basic knowledge of networking concepts (TCP/IP, LAN, WAN, DNS, DHCP, VPN).
• Familiarity with network devices such as routers, switches, firewalls, and wireless access points.
• Experience with monitoring and diagnostic tools (e.g., Wireshark, PRTG, SolarWinds).

Job Overview:

We are seeking a skilled Network Support Specialist to join our team. The ideal candidate will have expertise in monitoring and managing network infrastructure, providing first-line support, and troubleshooting basic networking issues.

Key Responsibilities:

• Monitor network infrastructure for performance, security, and availability
• Provide first-line support for network incidents and service requests
• Troubleshoot basic networking issues, including connectivity problems, DNS issues, or VPN connectivity
• Configure and maintain basic network devices like switches, routers, and access points
• Maintain accurate records of network issues, incidents, and resolutions
• Document troubleshooting procedures and configurations to ensure continuity
• Provide excellent customer support to end users and clients for network-related issues

Requirements:

• Bachelor's degree in Computer Science or related field
• Basic knowledge of networking concepts (TCP/IP, LAN, WAN, DNS, DHCP, VPN, etc.)
• Familiarity with network devices such as routers, switches, firewalls, and wireless access points
• Experience with monitoring and diagnostic tools (e.g., Wireshark, PRTG, SolarWinds)

Job Overview:

• We are seeking a skilled Service Desk Specialist to join our team.

About the Role:

• This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for monitoring network infrastructure and providing first-line support.
• As a key member of our IT team, you will diagnose basic networking issues and troubleshoot problems using diagnostic tools.
• You will also configure and maintain network devices, support hardware and software installations, and provide excellent customer support.
• Our ideal candidate has technical knowledge of networking concepts and experience with monitoring and diagnostic tools.

Key Responsibilities:

• Monitor network performance, security, and availability.
• Provide first-line support for network incidents and service requests.
• Diagnose basic networking issues, including connectivity problems, DNS issues, or VPN connectivity.
• Troubleshoot and diagnose network-related issues using diagnostic tools.
• Configure and maintain network devices like switches, routers, and access points.
• Support the installation of new hardware and software for smooth network operations.
• Maintain accurate records of network issues, incidents, and resolutions.
• Document troubleshooting procedures and configurations to ensure continuity.
• Provide excellent customer support to end users and clients for network-related issues.

Required Skills & Qualifications:

• Technical knowledge of networking concepts (TCP/IP, LAN, WAN, DNS, DHCP, VPN, etc.).
• Familiarity with network devices such as routers, switches, firewalls, and wireless access points.
• Experience with monitoring and diagnostic tools (e.g., Wireshark, PRTG, SolarWinds).

Job Summary:

We are seeking a skilled Network Support Professional to join our team. As a Network Support Specialist, you will play a vital role in ensuring the smooth operation of our network infrastructure.

Responsibilities:

• Monitor and maintain network performance, security, and availability to ensure optimal service delivery.
• Provide first-line technical support for network incidents and service requests in a timely and efficient manner.
• Diagnose and troubleshoot basic networking issues, including connectivity problems, DNS issues, and VPN connectivity, using diagnostic tools and techniques.
• Collaborate with customers and internal teams to resolve network-related issues and provide excellent customer support.
• Configure and maintain basic network devices, such as switches, routers, and access points, to ensure network stability and security.
• Document troubleshooting procedures and configurations to facilitate knowledge sharing and improve processes.

Required Skills & Qualifications:

• Basic knowledge of networking concepts, including TCP/IP, LAN, WAN, DNS, DHCP, and VPN.
• Familiarity with network devices, such as routers, switches, firewalls, and wireless access points.
• Experience with monitoring and diagnostic tools, such as Wireshark and PRTG.

Key Characteristics:

Our ideal candidate is a highly motivated and organized individual with excellent communication skills and a strong attention to detail. If you are passionate about delivering exceptional customer support and have a keen interest in network technology, we encourage you to apply for this exciting opportunity.