5,311 Network Support jobs in India

WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike - and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 60+ carrier clients, 350 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:
You are a seasoned professional with an extensive background in networking, particularly with a specialization in Cisco technologies. You possess a proven track record of designing, implementing, and maintaining complex network architectures that align with organizational goals. You have experience with cloud network technologies such as AWS. You possess exceptional problem-solving skills allowing you to swiftly diagnose and resolve intricate network issues, minimizing downtime and ensuring seamless operations. Your proficiency in designing scalable and resilient network solutions allows future growth and technology advancements for Zinnia.

WHAT YOU'LL DO:

- As a Sr. Network Engineer you play a pivotal role in managing and optimizing Zinnia's network infrastructure. Daily, your responsibilities encompass a range of technical tasks aimed at ensuring the reliability, and performance of our network. This includes:

- Network Design and Planning - Collaborating with cross-functional teams to design and plan network architecture, taking into consideration requirements for scalability, redundancy, and security.
- Configuration and Maintenance - Configuring and maintaining network devices such as Cisco ACI datacenter, ISR & ASR Router, 3850 L3 access layer switches, Meraki Wireless, Checkpoint firewalls, and Citrix Netscaler load balancers. Ensuring that all network components are correctly set up and updated with the latest firmware and patches.
- Troubleshooting - Identifying and resolving network issues and disruptions, whether related to hardware, software, or connectivity problems. Utilizing CLI or diagnostic tools to analyze and address performance bottlenecks or connectivity outages.
- Performance Optimization - Monitoring network performance with ACI dashboard or Solarwinds, analyzing data traffic patterns, Utilizing Netflow and making necessary adjustments to optimize bandwidth usage and ensure smooth data flow across the network.
- Project Management - Overseeing the planning and execution of network projects, such as network expansions or hardware refresh, or technology upgrades, ensuring they are completed within the specified timeframes during approved maintenance windows.
- Documentation - Maintaining accurate documentation of the network infrastructure, configurations, and changes. Utilize Visio to maintain accurate network diagrams.
- Vendor Collaboration - Interacting with network equipment vendors, service providers, and other external partners to manage contracts, negotiate pricing, and stay updated on the latest industry trends and technologies.
- Emergency Response - Participate in on-call for critical network incidents that require immediate attention, even outside of regular working hours, to minimize downtime and maintain business continuity.

WHAT YOU'LL NEED:

- Should have 5-8 years IT experience with strong expertise in Network Engineering domain.
- Knowledgeable with Cisco network operating systems. IOS, NX-OS, ACI
- Experience with Cisco campus switches, 3850, 4500, Catalyst 9000 series. - L3 Switching, HSRP, 802.1Q trunking.
- Experience with Meraki wireless
- Experience with Cisco ACI and Nexus 9K datacenter
- Experience with Cisco ASR & ISR routers
- Routing protocols - OSPF, BGP in multivendor environments, and EIGRP
- Checkpoint Firewalls - familiarity with Security Policy, Application control, Site-to-Site VPN, Cluster XL
- Experience with AWS networking, including VPC and Direct Connect
- Familiarity with 802.1X Port-Based Authentication in a Cisco environment
- Windows DHCP service configuration
- Network Monitoring - Solarwinds

Bonus Points:

- Zscaler
- Cisco ISE
- Citrix Netscaler
- CCNA or higher certification desired

**Qualifications**:

- Should have Post graduate degree with Mathematics, Statistics, Computer Science, or MBA qualification from reputed institutes.

WHAT'S IN IT FOR YOU?

Role - Network Support Engineer (NWS- Network Routing Switching and Security (Firewall)

Years of Experience - 7 to 10 years

Location - Pune and Noida

• NWS- Network Routing Switching and Security (Firewall)
• Candidate should be CCNA/CCNP certified
• Excellent in Cisco Routing and Switching environment LAN & WAN
• Troubleshooting skills for Cisco Environment in quick time (Nexus 5500/6500/4500 series,Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS
• Knowledge of Wireless technology autonomous and lightweight.
• Good Knowledge of tools, DNS/DHCP/HPOV NNMi
• Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)
• Experienced in coordination with Telecoms/Service provider/Vendor coordination
• Knowledge of cabling and various modules (Ethernet and Fiber) /Load balancer/F5/Cisco ACE preferable.
• Excellent Communication skill
• ITIL certification
• Network support from on-site, 24X7 support shift support
• Provide support on day to day network incidents and issues.
• Monitor the network and work with Network tools team for addition/deletion of the devices.
• Support day to day changes and configurations in network infrastructure.
• Manage and maintain the On-site spares availability for network infrastructure.
• Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
• Maintain the Network CMDB up to date.
• Support day to day cable patching requests and update the TRAX.
• Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues
• Ensure all related process documents are up to date.

Role - Network Support Engineer (NWS- Network Routing Switching and Security (Firewall)
Years of Experience - 7 to 10 years
Location - Pune and Noida

NWS- Network Routing Switching and Security (Firewall)
Candidate should be CCNA/CCNP certified
Excellent in Cisco Routing and Switching environment LAN & WAN
Troubleshooting skills for Cisco Environment in quick time (Nexus 5500/6500/4500 series,Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS
Knowledge of Wireless technology autonomous and lightweight.
Good Knowledge of tools, DNS/DHCP/HPOV NNMi
Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)
Experienced in coordination with Telecoms/Service provider/Vendor coordination
Knowledge of cabling and various modules (Ethernet and Fiber) /Load balancer/F5/Cisco ACE preferable.
Excellent Communication skill
ITIL certification
Network support from on-site, 24X7 support shift support
Provide support on day to day network incidents and issues.
Monitor the network and work with Network tools team for addition/deletion of the devices.
Support day to day changes and configurations in network infrastructure.
Manage and maintain the On-site spares availability for network infrastructure.
Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
Maintain the Network CMDB up to date.
Support day to day cable patching requests and update the TRAX.
Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues
Ensure all related process documents are up to date.

Role - Network Support Engineer (NWS- Network Routing Switching and Security (Firewall)

Years of Experience - 7 to 10 years

Location - Pune and Noida

• NWS- Network Routing Switching and Security (Firewall)
• Candidate should be CCNA/CCNP certified
• Excellent in Cisco Routing and Switching environment LAN & WAN
• Troubleshooting skills for Cisco Environment in quick time (Nexus 5500/6500/4500 series,Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS
• Knowledge of Wireless technology autonomous and lightweight.
• Good Knowledge of tools, DNS/DHCP/HPOV NNMi
• Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)
• Experienced in coordination with Telecoms/Service provider/Vendor coordination
• Knowledge of cabling and various modules (Ethernet and Fiber) /Load balancer/F5/Cisco ACE preferable.
• Excellent Communication skill
• ITIL certification
• Network support from on-site, 24X7 support shift support
• Provide support on day to day network incidents and issues.
• Monitor the network and work with Network tools team for addition/deletion of the devices.
• Support day to day changes and configurations in network infrastructure.
• Manage and maintain the On-site spares availability for network infrastructure.
• Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
• Maintain the Network CMDB up to date.
• Support day to day cable patching requests and update the TRAX.
• Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues
• Ensure all related process documents are up to date.

What You Will Do

As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales!

Responsibilities

* Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues.
* Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
* Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues.
* Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently.
* Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
* Read and analyze packet captures using Wireshark.
* Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings.
* Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
* Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives.

Who You Are

As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers’ inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team.

Minimum Qualifications

* Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments.
* Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc.
* 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers.
* 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting.
* Demonstrated ability in troubleshooting WiFi networks.

Preferred Qualifications

* Experience acting as a primary point of contact in customer escalations.
* Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely.
* Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration.
* Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively.
* Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail.
* Collaborates within cross-functional teams, fostering a supportive and inclusive environment.
* Able to provide constructive feedback to peers when needed.
* Networking certifications: CCNP, CWNA, etc.

Why Cisco Meraki

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:  
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
-Proven knowledge and experience in trouble-shooting, switching, and routing
-2+ years of working experience in Networking
-Minimum CCNP certification or equivalent knowledge
-Experience with Network security, WAN
-Working knowledge of ITIL
Preferred Skills and Experience
-Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
-Experience with Ansible automation
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
-Proven knowledge and experience in trouble-shooting, switching, and routing
-2+ years of working experience in Networking
-Minimum CCNP certification or equivalent knowledge
-Experience with Network security, WAN
-Working knowledge of ITIL
Preferred Skills and Experience
-Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
-Experience with Ansible automation
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
-Proven knowledge and experience in trouble-shooting, switching, and routing
-2+ years of working experience in Networking
-Minimum CCNP certification or equivalent knowledge
-Experience with Network security, WAN
-Working knowledge of ITIL
Preferred Skills and Experience
-Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
-Experience with Ansible automation
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
-Proven knowledge and experience in trouble-shooting, switching, and routing
-2+ years of working experience in Networking
-Minimum CCNP certification or equivalent knowledge
-Experience with Network security, WAN
-Working knowledge of ITIL
Preferred Skills and Experience
-Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
-Experience with Ansible automation
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.