5,220 Oberoi Hotels Resorts jobs in India

Hotel Operations Manager

641001 Coimbatore, Tamil Nadu ₹50000 Annually WhatJobs

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Job Description

full-time
Our client, a distinguished hotel property in Coimbatore, Tamil Nadu, IN , is seeking a highly competent and experienced Hotel Operations Manager to oversee the day-to-day functions of the hotel. This crucial role is responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability across all departments. The ideal candidate will possess a strong understanding of hotel management, including Front Office, Housekeeping, Food & Beverage, and Maintenance. You will be tasked with managing staff, optimizing resource allocation, implementing service standards, and ensuring compliance with all operational policies and procedures. Key responsibilities include developing and executing operational strategies, managing budgets, controlling costs, and driving revenue growth. You will also play a significant role in maintaining a safe and secure environment for guests and staff. The ability to lead and motivate a diverse team, coupled with excellent problem-solving and decision-making skills, is essential. You will collaborate closely with the General Manager and department heads to achieve the hotel's strategic objectives and enhance its reputation within the hospitality industry. This position requires a proactive approach to guest services, a keen eye for detail, and a commitment to delivering exceptional guest experiences. Your leadership will be instrumental in the smooth and successful operation of the hotel.
Responsibilities:
  • Oversee daily hotel operations, ensuring seamless service delivery across all departments.
  • Manage and lead hotel staff, fostering a positive and productive work environment.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Monitor and manage departmental budgets, controlling expenses and optimizing profitability.
  • Ensure adherence to service standards, quality control measures, and brand guidelines.
  • Implement and enforce health, safety, and security protocols for guests and staff.
  • Collaborate with department heads to address operational challenges and implement solutions.
  • Drive revenue generation initiatives and optimize occupancy rates.
  • Conduct regular inspections of hotel facilities to maintain high standards.
  • Handle guest complaints and resolve issues promptly and professionally.
Qualifications:
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management role.
  • Proven experience in managing Front Office, Housekeeping, Food & Beverage, and other hotel departments.
  • Strong understanding of hotel financial management and budgeting.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to make sound decisions under pressure and manage multiple priorities.
  • Proficiency in hotel management software (PMS).
  • Knowledge of local hospitality market and trends.
  • Strong customer service orientation.
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Hotel Operations Manager

560001 Bangalore, Karnataka ₹70000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned luxury hotel in Bengaluru, Karnataka, IN , is seeking an experienced and dedicated Hotel Operations Manager. This integral role requires a strategic leader with a passion for delivering exceptional guest experiences and driving operational excellence across all hotel departments. You will oversee daily hotel operations, manage staff, control costs, and ensure the highest standards of service, safety, and guest satisfaction. The ideal candidate possesses a comprehensive understanding of the hospitality industry, strong leadership acumen, and a proven ability to manage diverse teams effectively.

Key Responsibilities:
  • Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, control expenses, and maximize revenue opportunities.
  • Lead, train, and motivate a diverse team of hotel staff, fostering a positive work environment.
  • Ensure compliance with all hotel policies, procedures, and standards.
  • Maintain high standards of cleanliness, safety, and security throughout the property.
  • Monitor guest feedback and address concerns promptly and professionally.
  • Collaborate with department heads to ensure seamless service delivery.
  • Manage inventory and procurement of supplies and amenities.
  • Develop and implement operational policies and standard operating procedures (SOPs).
  • Conduct regular staff meetings and performance evaluations.
  • Liaise with external vendors and service providers.
  • Plan and oversee special events and banquets.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Stay updated on industry trends and best practices in hotel management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in hotel operations management.
  • Demonstrated experience in managing multiple hotel departments.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets, control costs, and drive profitability.
  • In-depth knowledge of hotel operations, guest services, and industry best practices.
  • Proficiency in property management systems (PMS) and other relevant hotel software.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Commitment to providing outstanding customer service.
  • Experience in managing and motivating diverse teams.
  • Knowledge of health, safety, and sanitation regulations.
This is an exciting opportunity for a seasoned hospitality professional to lead operations at a premier hotel.
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Hotel Operations Manager

751001 Bhubaneswar, Orissa ₹50000 Annually WhatJobs

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Job Description

full-time
Our client, a reputable hospitality group, is seeking a dynamic and results-oriented Hotel Operations Manager to oversee the daily operations of their premier establishment. This hands-on role requires strong leadership and a passion for delivering exceptional guest experiences. You will be responsible for managing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring efficiency and high service standards across all departments. Key responsibilities include developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators to drive profitability and guest satisfaction. You will lead, train, and motivate your team, fostering a positive and productive work environment. Budget management, cost control, and inventory management are crucial aspects of this role. Ensuring compliance with all health, safety, and sanitation regulations is paramount. Building strong relationships with guests and resolving any issues or complaints promptly and professionally will be essential. The ideal candidate will have a proven track record in hotel management, excellent communication and interpersonal skills, and a deep understanding of the hospitality industry. Strong problem-solving abilities and a commitment to continuous improvement are vital. This is a fantastic opportunity to contribute to the success of a renowned hotel and grow your career in the vibrant hospitality and tourism sector.
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Hotel Operations Manager

800001 Patna, Bihar ₹65000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group known for its exceptional guest experiences, is seeking a dynamic and seasoned Hotel Operations Manager. This key role will oversee the day-to-day operations of a flagship property, ensuring the highest standards of service, efficiency, and profitability. The position is located in the vibrant city of **Patna, Bihar, IN**. You will be responsible for managing all operational departments, including front office, housekeeping, food and beverage, and facilities management, ensuring seamless coordination and guest satisfaction. Key responsibilities include developing and implementing operational policies and procedures, managing staff performance and training, controlling operational costs, and maintaining compliance with health and safety regulations. You will also play a vital role in guest relations, resolving any issues promptly and effectively to enhance guest loyalty. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 5 years of progressive experience in hotel operations management. Proven leadership skills, exceptional problem-solving abilities, and a keen eye for detail are essential. Strong financial acumen, including budgeting and P&L management, is required. The ideal candidate will possess excellent interpersonal and communication skills, a passion for hospitality, and a commitment to exceeding guest expectations. This is an outstanding opportunity to lead and inspire a dedicated team, driving operational excellence and contributing to the success of a prestigious hotel.
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Hotel Operations Manager

570001 Mysore, Karnataka ₹65000 month WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of their upscale hotel in Mysuru, Karnataka, IN . This critical role involves ensuring the highest standards of guest satisfaction, operational efficiency, and profitability across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess strong leadership abilities, a comprehensive understanding of hotel operations, and a passion for delivering exceptional service.

Key Responsibilities:
  • Manage and coordinate the operations of all hotel departments to ensure seamless guest experiences.
  • Develop and implement strategic plans to enhance operational efficiency, guest satisfaction, and revenue generation.
  • Oversee staffing levels, training, and performance management of department heads and their teams.
  • Ensure compliance with all health, safety, and hygiene regulations and standards.
  • Manage budgets, control costs, and monitor financial performance, identifying areas for improvement.
  • Build and maintain strong relationships with guests, addressing any concerns or feedback promptly and professionally.
  • Collaborate with the Sales and Marketing team to develop and execute strategies for increasing occupancy and revenue.
  • Oversee maintenance and upkeep of hotel facilities and equipment, ensuring a high standard of presentation.
  • Implement and monitor quality assurance programs across all departments.
  • Lead and motivate the hotel team, fostering a culture of excellence, teamwork, and continuous improvement.
  • Prepare regular reports on operational performance, financial results, and guest feedback for senior management.
  • Stay updated on industry trends and best practices in hotel management.
  • Manage vendor relationships and contract negotiations.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 5-7 years of progressive experience in hotel operations management, with a proven track record of success.
  • Demonstrated leadership and team management skills.
  • In-depth knowledge of all hotel operational areas.
  • Strong financial acumen and budgeting skills.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Proficiency in property management systems (PMS) and other hotel operational software.
  • Ability to work flexible hours, including nights, weekends, and holidays, as required by business needs.
  • A passion for guest service and creating memorable experiences.
  • Experience in a similar market or with a similar hotel brand is advantageous.
This is a significant leadership opportunity within a respected hospitality group, offering the chance to shape the guest experience and drive the success of a premier property.
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Hotel Operations Manager

751001 Bhubaneswar, Orissa ₹70000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group, is looking for a dynamic and results-driven Hotel Operations Manager to oversee the smooth functioning of their premier property in Bhubaneswar, Odisha . This is a critical on-site role responsible for ensuring exceptional guest experiences, efficient operational management, and profitability. You will lead and motivate diverse teams across various departments, including front desk, housekeeping, food and beverage, and maintenance. Key responsibilities include developing and implementing operational policies and procedures, managing budgets and P&L statements, overseeing inventory and procurement, and ensuring compliance with health and safety regulations. The ideal candidate will possess extensive experience in hotel management, a deep understanding of hospitality best practices, and strong leadership capabilities. Excellent communication, interpersonal, and problem-solving skills are essential for managing staff and resolving guest issues effectively. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 5 years of relevant experience in hotel operations. Demonstrated success in driving guest satisfaction scores and improving operational efficiency is a must. We are seeking a passionate hospitality professional who is dedicated to maintaining the highest standards of service and operational excellence. This role requires a hands-on approach, strategic thinking, and the ability to thrive in a fast-paced and demanding environment. Join our team and play a vital role in delivering unforgettable guest experiences.
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Hotel Operations Manager

390001 Vadodara, Gujarat ₹65000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment. This role is pivotal in ensuring exceptional guest experiences, maintaining high standards of service, and driving operational efficiency across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess extensive experience in the hospitality industry, strong leadership qualities, and a keen eye for detail.

Key Responsibilities:
  • Manage and direct the operations of all hotel departments to ensure seamless service delivery and guest satisfaction.
  • Develop and implement operational policies and procedures to enhance efficiency and service quality.
  • Oversee budgeting, financial performance, and cost control measures for the hotel operations.
  • Recruit, train, and manage a high-performing team of hospitality professionals, fostering a positive work environment.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Manage inventory and procurement of supplies for all departments.
  • Handle guest inquiries, complaints, and feedback promptly and professionally, striving for resolution.
  • Collaborate with department heads to set performance goals and monitor progress.
  • Conduct regular inspections of hotel facilities to ensure they are well-maintained and meet brand standards.
  • Stay updated on industry trends and best practices in hotel management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hotel management, with at least 3 years in a managerial role.
  • Proven experience in managing multiple hotel departments.
  • Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and point-of-sale (POS) systems.
  • Strong financial acumen and experience with budgeting and cost control.
  • Ability to work under pressure and handle challenging situations effectively.
  • A passion for providing exceptional customer service.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, and be present on-site in **Vadodara, Gujarat, IN**.
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Hotel Operations Manager

390001 Vadodara, Gujarat ₹70000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned luxury hotel group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their premier property in **Vadodara, Gujarat, IN**. This is a critical on-site role where you will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and leading a high-performing team across various departments including front desk, housekeeping, food and beverage, and maintenance. Your leadership will be key to upholding the hotel's reputation for excellence and driving profitability.

Key Responsibilities:
  • Manage and direct all hotel operational departments to ensure smooth and efficient service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Oversee budgeting, forecasting, and financial performance of operational departments.
  • Ensure adherence to all health, safety, and sanitation standards and regulations.
  • Recruit, train, motivate, and manage hotel staff to ensure high standards of performance.
  • Conduct regular inspections of hotel facilities and services to identify areas for improvement.
  • Handle guest complaints and service recovery effectively.
  • Collaborate with the General Manager and other department heads to achieve hotel objectives.
  • Maintain strong relationships with vendors and suppliers.
  • Implement and monitor operational policies and procedures.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management.
  • Proven track record in managing multiple departments and leading diverse teams.
  • Strong understanding of hotel operations, including F&B, housekeeping, front office, and maintenance.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in hotel management software (PMS).
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong financial acumen and budgeting skills.
  • A passion for service excellence and a commitment to delivering memorable guest experiences.
This is a challenging yet rewarding opportunity for a seasoned hospitality professional looking to make a significant impact in a prestigious establishment. Competitive salary and benefits package commensurate with experience.
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Hotel Operations Manager

641001 Coimbatore, Tamil Nadu ₹850000 Annually WhatJobs

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Job Description

full-time
A premier hospitality group is seeking a seasoned Hotel Operations Manager to oversee the day-to-day operations of their prestigious establishment in Coimbatore, Tamil Nadu . This is an on-site role demanding a leader with extensive experience in hotel management and a passion for delivering exceptional guest experiences. You will be responsible for managing all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring smooth and efficient operations. The ideal candidate will have a proven ability to lead and motivate a diverse team, maintain high standards of service quality, and manage operational budgets effectively. Key responsibilities include developing and implementing operational policies and procedures, monitoring guest satisfaction, resolving guest complaints, and ensuring compliance with all health and safety regulations. You will also be involved in staff recruitment, training, and performance management. A strong understanding of the hospitality industry, exceptional leadership skills, and excellent communication and interpersonal abilities are essential. Experience in cost control, revenue management, and inventory management is highly desirable. This is an exciting opportunity for a dedicated hospitality professional to take on a leadership role within a renowned organization and contribute to its continued success. You will play a critical role in shaping the guest experience and driving operational excellence.
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Hotel Operations Manager

452001 Indore, Madhya Pradesh ₹800000 Annually WhatJobs

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Job Description

full-time
Our client, a premier hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee and optimize the operational efficiency of their establishments. This position is structured as a fully remote role, focusing on strategic oversight, performance analysis, and the implementation of best practices across their portfolio. You will be instrumental in ensuring exceptional guest experiences and driving profitability through effective management of various hotel departments.

Responsibilities:
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Oversee and manage key hotel departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
  • Monitor operational performance metrics and implement corrective actions to improve efficiency and profitability.
  • Ensure compliance with all health, safety, and hygiene standards.
  • Manage budgets, control costs, and optimize resource allocation.
  • Develop and implement training programs for hotel staff to enhance service delivery and operational skills.
  • Foster a culture of excellence and continuous improvement among the hotel teams.
  • Collaborate with Sales and Marketing to align operational capabilities with revenue generation goals.
  • Analyze customer feedback and implement improvements based on guest reviews.
  • Stay abreast of industry trends, competitor activities, and emerging technologies in hospitality management.
  • Provide strategic guidance and support to on-site hotel management teams.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hotel operations management.
  • Proven track record of successfully managing hotel operations and improving financial performance.
  • Strong understanding of all hotel operational areas and their interdependencies.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and operational analysis tools.
  • Demonstrated ability to develop and implement effective operational strategies.
  • Strong problem-solving and decision-making capabilities.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • A passion for delivering exceptional guest experiences and driving team performance.
This is a unique opportunity for a seasoned hospitality professional to make a significant impact on operational excellence from a remote capacity, contributing to the continued success and growth of our client's prestigious hotel brand.
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