3,979 On Site Support jobs in India

Desktop Support Engineer (Field Support)

Location: Hyderabad

Mode: Work from Office (5 Days)

Shift : General Shift

Job Description

• Installation and configuration of Windows 10/11 OS.
• Troubleshooting and resolving OS-related issues
• User support and issue resolution.
• Documentation and reporting.
• Provide first-level support for end-users experiencing issues with Windows 10/11.
• Troubleshoot and resolve software and hardware issues.
• Assist with application installations and configurations.
• Software and hardware support
• User account management
• Remote and on-site support
• Work with IT project teams to deliver effective business change plans, ensuring that BSHs employees are able to optimise their use of technology, and minimise issues and risks, throughout complex change;
• Plan and deliver communications campaigns, training, user guidance, service documentation, and other events and materials required to convey an exciting proposition for BSHs IT employee experiences, and to support employees in their adoption of new technology;
• Create high-quality online content on the TechHub Online platform to ensure users are able to use technology products and services effectively, including written user guidance, illustrations, and instructional videos.

Desktop Support Engineer (Field Support)

Location: Hyderabad

Mode: Work from Office (5 Days)

Shift : General Shift

Job Description

• Installation and configuration of Windows 10/11 OS.
• Troubleshooting and resolving OS-related issues
• User support and issue resolution.
• Documentation and reporting.
• Provide first-level support for end-users experiencing issues with Windows 10/11.
• Troubleshoot and resolve software and hardware issues.
• Assist with application installations and configurations.
• Software and hardware support
• User account management
• Remote and on-site support
• Work with IT project teams to deliver effective business change plans, ensuring that BSHs employees are able to optimise their use of technology, and minimise issues and risks, throughout complex change;
• Plan and deliver communications campaigns, training, user guidance, service documentation, and other events and materials required to convey an exciting proposition for BSHs IT employee experiences, and to support employees in their adoption of new technology;
• Create high-quality online content on the TechHub Online platform to ensure users are able to use technology products and services effectively, including written user guidance, illustrations, and instructional videos.

Desktop Support Engineer (Field Support)

Location: Hyderabad

Mode: Work from Office (5 Days)

Shift : General Shift

Job Description

• Installation and configuration of Windows 10/11 OS.
• Troubleshooting and resolving OS-related issues
• User support and issue resolution.
• Documentation and reporting.
• Provide first-level support for end-users experiencing issues with Windows 10/11.
• Troubleshoot and resolve software and hardware issues.
• Assist with application installations and configurations.
• Software and hardware support
• User account management
• Remote and on-site support
• Work with IT project teams to deliver effective business change plans, ensuring that BSHs employees are able to optimise their use of technology, and minimise issues and risks, throughout complex change;
• Plan and deliver communications campaigns, training, user guidance, service documentation, and other events and materials required to convey an exciting proposition for BSHs IT employee experiences, and to support employees in their adoption of new technology;
• Create high-quality online content on the TechHub Online platform to ensure users are able to use technology products and services effectively, including written user guidance, illustrations, and instructional videos.

• DSS - recommended experience level:
• ServiceNow ticket handling
• Microsoft Windows operating system all related issues
• Microsoft Office 365 ProPlus all related issues
• PXE boot staging process (+ updating Master cache PC)
• HP Desktop & Laptop hardware scopes
• RAM upgrade
• Keyboard exchange
• SSD HD replacement
• SCCM SW deployment issues (front end)
• Hand and eyes experiences for MFP, Standalone, Networked Printers & Scanners
• Smartphones & Portable Devices experiences for SIM configuration, how-to questions, Hand on eyes software issues (IOS, Android, and Windows)
• Standard and nonstandard HW Devices (peripherals like monitors, label printers, etc.)
• Meeting room management (Video and Audio Equipment)
• Servers not supported by Wintel (local task)
• Network cabling and port patching, Wi-Fi network, replacement of router, HUBS of Switches (local task)
• Smart Hands and Eyes for any Syngenta support teams
• Toner replacement MPS (local task)
• Document management like IP spreadsheets, Asset Management, etc.
• Stock management (incoming & outgoing IT goods)

*Opportunity for EEE/ ECE / Diploma / ITI /Freshers*

Test & Field Support Engineers

For: Mumbai

Night shift

6-day work week

Racanaa Energy( is looking for field service engineers preferably with 0-2 years of experience in electrical field system installation & commissioning. Should have hands on field experience on electrical equipment’s like UPS, A/C, Battery, lights etc.

Core Responsibilities:

• To survey the site and prepare electrical connection diagrams.
• To prepare, Install and connect power supply wiring, cables, conduit and electrical apparatus for Energy Manager and equipment as per circuit diagram provided at designated locations across India.
• Operates a variety of standard power tools, equipment and trenchers in electrical installations, maintenance and repair activities on a regular basis.
• Diagnose and resolve problems in electrical circuits, systems, and equipment using testing instruments and equipment related to Energy Manager.
• Grouting and mounting the Energy manager system as per the wiring diagrams.
• Electrical commissioning of Energy Manager
• Configuration and data monitoring of the systems
• Maintains all electrical wiring records and logs as needed.
• To follow and use all safety PPEs during the electrical installations.
• Coordinate with the field team and trouble shoot in case of any failures.

Qualifications:

Diploma / ITI Holder – Electrical & Electronics

Experience:

1-2 years' experience in electrical systems installations & commissioning

Freshers with a zeal for learning are welcome.

Good knowledge about electrical circuit diagrams

Hands on field experience on electrical equipment’s like UPS, A/C, Battery, lights etc.

Skills:

Good verbal and written communication

Knowledge about electrical circuit diagrams preparation

Good command in Microsoft excels.

Knowledge of electrical parameters monitoring and control

Others:

Should be willing to travel to customer locations for site visits and installation and commissioning works. Should be flexible to work night shifts.

*Opportunity for EEE/ ECE / Diploma / ITI /Freshers*

Test & Field Support Engineers

For: Mumbai

Night shift

6-day work week

Racanaa Energy( is looking for field service engineers preferably with 0-2 years of experience in electrical field system installation & commissioning. Should have hands on field experience on electrical equipment’s like UPS, A/C, Battery, lights etc.

Core Responsibilities:

• To survey the site and prepare electrical connection diagrams.
• To prepare, Install and connect power supply wiring, cables, conduit and electrical apparatus for Energy Manager and equipment as per circuit diagram provided at designated locations across India.
• Operates a variety of standard power tools, equipment and trenchers in electrical installations, maintenance and repair activities on a regular basis.
• Diagnose and resolve problems in electrical circuits, systems, and equipment using testing instruments and equipment related to Energy Manager.
• Grouting and mounting the Energy manager system as per the wiring diagrams.
• Electrical commissioning of Energy Manager
• Configuration and data monitoring of the systems
• Maintains all electrical wiring records and logs as needed.
• To follow and use all safety PPEs during the electrical installations.
• Coordinate with the field team and trouble shoot in case of any failures.

Qualifications:

Diploma / ITI Holder – Electrical & Electronics

Experience:

1-2 years' experience in electrical systems installations & commissioning

Freshers with a zeal for learning are welcome.

Good knowledge about electrical circuit diagrams

Hands on field experience on electrical equipment’s like UPS, A/C, Battery, lights etc.

Skills:

Good verbal and written communication

Knowledge about electrical circuit diagrams preparation

Good command in Microsoft excels.

Knowledge of electrical parameters monitoring and control

Others:

Should be willing to travel to customer locations for site visits and installation and commissioning works. Should be flexible to work night shifts.