6,735 Onsite Engineer jobs in India
Onsite Engineer-l1
Posted 1 day ago
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Job Description
- Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
- Ability deploy, configure, and support operating systems on desktop and mobile
- Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Strong communication skills (across all levels of the organization).
- Administration and Maintenance of Dialer.
- Tickets SLA
- Managing checks for the dialer to keep it optimized
- Managing the required maintenance schedules with the OEM to keep the UCI functioning at an optimal level
Skills: (identify essential skills required or additional skills that enable success in performing this job
In the absence of Site Lead take charge of team management and over all deliverables
**End user support**
- Installation, configuration, troubleshooting, uninstallation of OS and standard Office automation
- Windows Operating system support for - Win 7.1, SP1 & Win 8.
- Installation of standard software.
- Hardware and Software upgrade on end-user computing devices.
- Managing disk/folder sharing and permission settings on desktops.
- Identify the frequent problems and reporting SITEL about the generic solution.
- Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
- Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
- SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
- Voice & Network - need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
- Voice - Resource should be able to configure desk phones (Avaya).
**Onsite Engineer-L1
Onsite Engineer-l1
Posted 1 day ago
Job Viewed
Job Description
- Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
- Ability deploy, configure, and support operating systems on desktop and mobile
- Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Strong communication skills (across all levels of the organization).
- Administration and Maintenance of Dialer.
- Tickets SLA
- Managing checks for the dialer to keep it optimized
- Managing the required maintenance schedules with the OEM to keep the UCI functioning at an optimal level
Skills: (identify essential skills required or additional skills that enable success in performing this job
In the absence of Site Lead take charge of team management and over all deliverables
**End user support**
- Installation, configuration, troubleshooting, uninstallation of OS and standard Office automation
- Windows Operating system support for - Win 7.1, SP1 & Win 8.
- Installation of standard software.
- Hardware and Software upgrade on end-user computing devices.
- Managing disk/folder sharing and permission settings on desktops.
- Identify the frequent problems and reporting SITEL about the generic solution.
- Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
- Prepare & Maintain standard Operating Environment (SOE) with images for quick roll out.
- SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
- Voice & Network - need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
- Voice - Resource should be able to configure desk phones (Avaya).
**About Foundever**
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Onsite Support Engineer
Posted 2 days ago
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Job Description
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at .
This position is based in Bengaluru and will require some on-site work.
**Purpose and Scope:**
The On-Site Support Engineer is responsible for providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites. This role involves installation, maintenance, troubleshooting, and repair of hardware and software, as well as providing excellent customer service to resolve technical issues efficiently.
**Essential Job Responsibilities:**
1. Onsite Support:
2. Provide timely and effective technical support for hardware, software, and networking issues.
3. Perform routine maintenance and upgrades on IT systems and equipment.
4. Install and configure computer systems, iPads, iPhones, printers, and other peripherals.
5. Troubleshooting and Repair:
6. Diagnose and resolve technical issues with computers, servers, networks, and other technology components.
7. Perform hardware repairs, replacements, and system updates as needed.
8. Utilize diagnostic tools and software to identify and address system faults.
9. Customer Service:
10. Provide exceptional customer service to clients by addressing their technology concerns promptly and professionally.
11. Communicate effectively with clients to understand their needs and provide appropriate solutions.
12. Train and support end-users on technology usage and best practices.
13. Documentation and Reporting:
14. Maintain accurate records of all onsite activities, including service requests, incident reports, and maintenance logs.
15. Document configurations, procedures, and troubleshooting steps for future reference.
16. Provide regular status updates and reports to management.
17. Compliance and Security:
18. Ensure compliance with company policies, industry standards, and regulatory requirements.
19. Implement and enforce security protocols to protect client data and IT infrastructure.
20. Continuous Improvement:
21. Stay current with emerging technologies and industry trends.
22. Participate in training and professional development opportunities to enhance skills and knowledge.
23. Contribute to the development and implementation of best practices and process improvements.
24. Work as one team
25. Work together with counterparts within and between the sites to share knowledge and improve processes
26. Work together with other support teams which are on-site. (e.g Lab support , AV support)
27. Work together with remote teams to provide the best possible service. (e.g Infrastructure , Security)
28. Be the hands and eyes for remote teams when needed. (e.g. Network , Server , Security team)
**Qualifications Required:**
+ Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
+ 3+ years of experience in a field services or similar technical support role.
+ Strong knowledge of computer hardware, software, networking, and operating systems.
+ Proficiency in troubleshooting and repair of IT equipment and systems.
+ Excellent customer service and communication skills.
+ Ability to work independently and manage multiple tasks effectively.
+ Fluent in written and verbal business English
+ Some knowledge of pharmaceutical business and related business processes
+ Some experience with IT Service Management, Service Desk, and Change Management processes
+ Some work experience across multiple cultures and countries / regions is a plus
+ Knowledge of ITIL and Agile
+ Knowledge of ServiceNow ITSM
**Preferred**
+ Certifications such as CompTIA A+, Network+, or Microsoft Certified.
Familiarity with Microsoft products (e.g., Teams , OneDrive, M365,Server Operating systems, Azure). ITIL and/or Agile certifications
**Working Environment**
Astellas' Global Capability Centres - Overview
Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.
Category TechX
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Onsite IT Engineer
Posted today
Job Viewed
Job Description
Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.
Job Summary
Did you already have your first experience as an Onsite IT Engineer and you are looking to join a global organization? Are you looking for a new role that will give you the opportunity to grow further in IT? And would you like to join an aerospace company with high operating standards? Then the position of the Onsite IT Engineer should be a good match!
For our site in Papendrecht, we are looking for an Onsite IT Engineer to grow and strengthen our on-site support team. As an Onsite IT Engineer you have a customer-facing role as you are accountable for providing 1st and 2nd line IT support to all levels of the business. You ensure all calls that are assigned to you are correctly logged and managed.
* Internal title: Service Desk Analyst.
What you'll do
What you'll do
• Follow all HSE rules & regulations.
• Analyzing and solving 1st and 2nd line IT Incidents related to office equipment like laptops, telephones, printers and software.
• Work according to the Global IT KPI’s, which include ticket lifecycle management, SLA and customer satisfaction.
• Work as an effective member of a multi skilled global IT team demonstrating professionalism and customer focus at all times.
• Work diligently following the processes required for maintaining the IT Environment.
Besides that, you’ll have a part in the ITIL Process within the team, where you:
• Assist with routine call trend and root cause analysis to identify recurring themes to feed into Problem Management and Continuous Improvement planning.
• Act as Knowledge Manager within the team and take part in creating and updating knowledge articles so as to effectively identify problems and efficiently helping customers.
• Educate and guide customers on the correct processes to log issues and request IT services and ensure these processes are followed.
• Escalate issues and problems as you become aware of them and provide IT advice and expertise for both members of your team and customers.
What you'll bring
• 1+ years’ experience in an IT technical support team (ideally within a manufacturing environment).
• Experience as 1st or 2nd line IT Service Desk.
• Familiarity with working in a large multi-tiered IT support environment is a preference.
• Certifications and/or experience in one or more of the following fields:
o Windows 10/11
o Networking (patching)
o Azure Administrator
• Ability to prioritize workload and work under deadlines.
• Service-oriented, self-starter, driven, eager to learn.
• ITIL Foundation Certified (V3 or V4) would be an advantage.
• Fluency in both Dutch and English language.
As part of this role you’ll be asked to take part in a stand-by schedule, requiring you to be on-call outside of regular working hours approximately once every 12 weeks. Working from home is possible for one day per week, when you’ll be asked to fulfill a regular Service Desk role (taking on calls etc). In addition, while the role is not predominantly physical, it will entail some lifting and transporting of IT equipment as part of a routine setup and relocation tasks.
What we'll offer
We are committed to offer you a challenge but also a great opportunity to learn and grow. We want to offer you a career that can go to many directions thanks to our breadth of international opportunities. By being part of GKN Fokker Aerospace that has proven itself to be at the cutting edge of our industry, you will know that you will be working towards being the most trusted partner in the aerospace industry. In the role of the Onsite IT Engineer, you will belong to a close knitted team. We will support and promote your professional and personal development.
Furthermore, we will offer you:
• A gross monthly salary up to € 4.693 depending on your experience and qualifications and according to the CLA Metalektro,
• 8% holiday allowance,
• 40 paid holidays for full-time employment in line with the Collective Labor Agreement Metalektro (27holidays and 13 ADV days),
• An excellent pension scheme (PME) and travel allowance,
• A pleasant and informal working environment, in which we work together to achieve the best result for our customers.
Next to a competitive package, we will offer you a world of opportunities: we want to see your career fly! We will support your career progression by providing you with learning and development opportunities.
How to apply
We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.
#LI-GD1
Onsite Calibration and Field Service Engineer
Posted today
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Onsite Calibration and Field Service Engineer
Posted today
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Job Description
Your tasks
- Deliver professional calibration & repair service to our customers and contribute to company's growth
- To ensure on time calibration & repair of customer devices to meet Service KPI, Travel to provide AMC related support activities at customer premises, Daily update of ERP system to be in line with service process, Contribute to Internal and External audits viz ISO 9001 and ISO 17025 audit, Efficient support to general system administrative functions (To admin, Finance & Sales)
- Weekly update to Service Manager on various tasks and take necessary actions based on feedback / suggestions, Participation and support to ISO / Internal / RSM Audits, Frequently travel for onsite calibration based on requirement
Your Qualifications
- Bachelor of Engineering (b-e / B Tech) with Electronics and Communication Discipline with 4-5 years of experience in Calibration and repair Industry or experience in RF and MW service support industry
- Analytical problem-solving ability in fault finding and diagnostics
- Sound knowledge on RF and MW Basics, RF Power Measurements, basic knowledge on wireless technologies viz GSM, LTE, 4G & 5G
- Hands on experience with troubleshooting and repair of Spectrum Analyzers, Signal Generators and Vector Signal Generators etc
- Technical skills and knowledge to analyze the calibration result and take necessary action on repair / diagnosis of the device
- Preferably with SAP Knowledge
- Proficient in Microsoft Office applications
Skills Required
Sap, Wireless Technologies
Onsite IT Field Engineer
Posted today
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Job Description
Company Overview
EIL Global IT Solutions and Services Pvt Ltd is a leading IT service provider with a focus on supporting the digital transformation of enterprises. Headquartered in Adelaide, Australia, EIL Global offers professional and managed services across IT infrastructure, AIOPS, AI-based workforce automation, and blockchain solutions, with a presence in Asia Pacific and EMEA.
Job Overview
We are seeking a Junior Onsite IT Field Engineer to join our team on a contract basis. This role is based in Bengaluru, Chennai, or Hyderabad and requires a minimum of 1 year of experience in IT field engineering. The successful candidate will work on providing onsite technical support and troubleshooting for specified IT systems.
Freshers also can Apply!
Training will be provided!
Job Details
The role includes IT hardware support for laptop replacement. Candidates should have a bike with a valid license. In a typical day, you will be assigned 5-6 tickets. You will collect the device from the warehouse, visit each site to replace faulty parts, and complete the assigned tasks.
Qualifications and Skills
- Bachelor's degree in computer science, IT, or a related field is preferred for this junior position.
- A minimum of 1 year of experience in IT field engineering or a similar technical support role.
- Proficiency in hardware troubleshooting is mandatory to effectively resolve technical issues onsite.
- Hands-on experience with ticketing systems is mandatory to efficiently manage and document support requests.
- Strong understanding of computer networks, including LAN, WAN, and wireless networks, is essential.
- Ability to diagnose and solve hardware and software issues on various platforms.
- Proven experience in working with servers, desktops, and networking equipment.
- Excellent communication skills to interact with clients and internal teams effectively and professionally.
Roles and Responsibilities
- Provide onsite technical support to clients, ensuring all hardware and software issues are addressed promptly and effectively.
- Manage and resolve technical incidents and service requests using the ticketing system to maintain service quality.
- Install, configure, and maintain computer systems, servers, and networking equipment as per client requirements.
- Collaborate with internal teams to ensure seamless delivery of IT services and support to clients.
- Conduct regular maintenance checks and updates on IT systems to ensure optimal operation and security.
- Document and report all technical activities, challenges, and resolutions for future reference and continuous improvement.
- Assist in the implementation of new IT solutions and services as part of the client's digital transformation journey.
- Stay updated with the latest technology trends and best practices to provide the best support and solutions to our clients.
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Onsite IT Field Engineer
Posted 4 days ago
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Company Overview
EIL Global IT Solutions and Services Pvt Ltd is a leading IT service provider with a focus on supporting the digital transformation of enterprises. Headquartered in Adelaide, Australia, EIL Global offers professional and managed services across IT infrastructure, AIOPS, AI-based workforce automation, and blockchain solutions, with a presence in Asia Pacific and EMEA.
Job Overview
We are seeking a Junior Onsite IT Field Engineer to join our team on a contract basis. This role is based in Bengaluru, Chennai, or Hyderabad and requires a minimum of 1 year of experience in IT field engineering. The successful candidate will work on providing onsite technical support and troubleshooting for specified IT systems.
Freshers also can Apply!
Training will be provided!
Job Details
The role includes IT hardware support for laptop replacement. Candidates should have a bike with a valid license. In a typical day, you will be assigned 5-6 tickets. You will collect the device from the warehouse, visit each site to replace faulty parts, and complete the assigned tasks.
Qualifications and Skills
- Bachelor's degree in computer science, IT, or a related field is preferred for this junior position.
- A minimum of 1 year of experience in IT field engineering or a similar technical support role.
- Proficiency in hardware troubleshooting is mandatory to effectively resolve technical issues onsite.
- Hands-on experience with ticketing systems is mandatory to efficiently manage and document support requests.
- Strong understanding of computer networks, including LAN, WAN, and wireless networks, is essential.
- Ability to diagnose and solve hardware and software issues on various platforms.
- Proven experience in working with servers, desktops, and networking equipment.
- Excellent communication skills to interact with clients and internal teams effectively and professionally.
Roles and Responsibilities
- Provide onsite technical support to clients, ensuring all hardware and software issues are addressed promptly and effectively.
- Manage and resolve technical incidents and service requests using the ticketing system to maintain service quality.
- Install, configure, and maintain computer systems, servers, and networking equipment as per client requirements.
- Collaborate with internal teams to ensure seamless delivery of IT services and support to clients.
- Conduct regular maintenance checks and updates on IT systems to ensure optimal operation and security.
- Document and report all technical activities, challenges, and resolutions for future reference and continuous improvement.
- Assist in the implementation of new IT solutions and services as part of the client's digital transformation journey.
- Stay updated with the latest technology trends and best practices to provide the best support and solutions to our clients.
Senior Reservoir Engineer - Onsite
Posted today
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Job Description
Responsibilities:
- Develop and implement reservoir management plans, including production forecasting, performance monitoring, and enhancement strategies.
- Conduct detailed reservoir characterization using geological, petrophysical, and engineering data.
- Build, calibrate, and run reservoir simulation models to predict reservoir behavior under various production scenarios.
- Analyze well test data and production history to assess reservoir properties and optimize recovery factors.
- Evaluate the potential of enhanced oil recovery (EOR) methods and develop implementation plans.
- Perform economic evaluations of development projects and potential reservoir enhancements.
- Prepare technical reports, presentations, and recommendations for management and stakeholders.
- Collaborate with geologists, geophysicists, drilling engineers, and production engineers to ensure integrated reservoir management.
- Mentor junior reservoir engineers and provide technical guidance.
- Stay abreast of the latest technologies and methodologies in reservoir engineering.
- Ensure compliance with all relevant industry standards and environmental regulations.
- Participate in reserve studies and contribute to the company's reserve reporting processes.
Qualifications:
- Bachelor's or Master's degree in Petroleum Engineering, or a closely related field.
- A minimum of 7-10 years of relevant experience in reservoir engineering within the oil and gas industry.
- Proficiency in reservoir simulation software (e.g., Eclipse, CMG, PETREL) and data analysis tools.
- Strong understanding of reservoir fluid properties, rock mechanics, and wellbore hydraulics.
- Experience with unconventional reservoir characterization and development is a plus.
- Excellent analytical, problem-solving, and decision-making skills.
- Effective communication and interpersonal skills, with the ability to present complex technical information clearly.
- Familiarity with project management principles.
- Ability to work effectively in a multidisciplinary team environment.
This is a challenging opportunity to contribute to significant projects within a well-established organization in the energy sector.