4,144 Onsite Technician jobs in India

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

Requirements

• Language skills: fluent English, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

Benefits

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

Requirements

Benefits

Is IT in your DNA?

Use Your Power for Purpose

Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is crucial to ensuring customers and patients receive the medicines they need, precisely when they need them. By collaborating with our forward-thinking engineering team, you'll play a key role in accelerating the delivery of medicines to the world. Your innovative ideas and proactive actions will help us imagine new possibilities and bring them to life, making a significant impact on global health. As an Associate in the Global Supply division, you will contribute to improving patients' lives while working at Pfizer. Your dedication and expertise will ensure our plants, utility systems, buildings, and equipment are operational, helping us achieve new milestones and assist patients worldwide.

What You Will Achieve

In this role, you will:

Here Is What You Need (Minimum Requirements)

Bonus Points If You Have (Preferred Requirements)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

ROLE DETAILS

1. Equipment Maintenance & Reliability Engineering

- Develop and implement preventive and predictive maintenance strategies to enhance equipment reliability and minimize downtime.
- Lead root cause analysis and troubleshooting of mechanical failures, ensuring timely resolution and documentation.
- Drive spare parts planning, FMEA completion, and maintenance SOP adherence across all equipment.
- Establish and maintain a network of qualified mechanical service vendors and ensure timely execution of maintenance contracts.
- Monitor equipment performance trends and implement mechanical upgrades or modifications to improve efficiency and compliance.

2. Equipment Qualification

- Lead the mechanical design review and technical evaluation of new equipment, ensuring alignment with process requirements and regulatory expectations.
- Prepare and review User Requirement Specifications (URS), and coordinate with vendors for technical discussions and solution finalization.
- Oversee and approve Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and qualification protocols (IQ, OQ, IOQ, PQ, PRQ, PV).
- Review and validate engineering drawings including P&IDs, mechanical layouts, and utility schematics.
- Coordinate with internal stakeholders and external agencies for equipment installation, commissioning, and validation.

3. Project Management

- Lead the planning, design, and execution of capital and improvement projects, including mechanical infrastructure upgrades and equipment expansions.
- Monitor project timelines, budgets, and resource allocations, ensuring alignment with business objectives.
- Identify and implement opportunities for mechanical and operational improvements in safety, energy efficiency, and productivity.
- Ensure successful execution of shutdown activities with a focus on mechanical readiness, safety, and minimal disruption.

4. Documentation, Compliance & Audit Readiness

- Ensure all engineering activities comply with cGMP, GDP, GEP, and EHS standards.
- Maintain comprehensive documentation including mechanical specifications, risk assessments, and validation records.
- Support internal and external audits, regulatory inspections, and ensure timely closure of deviations, incidents, and CAPAs.
- Drive audit preparedness and ensure all mechanical systems are inspection-ready at all times.

5. Reporting & Analysis

- Track and analyze mechanical equipment performance, failure trends, and maintenance KPIs.
- Prepare monthly reports, annual budgets, and MIS dashboards for leadership review.
- Ensure financial discipline by managing departmental expenses within approved limits.

6. People Leadership & Capability Development

- Lead, mentor, and develop a technically strong engineering team with a focus on mechanical competencies.
- Facilitate structured goal setting, performance reviews, and Individual Development Plans (IDPs).
- Promote a culture of accountability, collaboration, and continuous learning.
- Provide coaching and technical guidance to enhance team capabilities in mechanical troubleshooting, project execution, and compliance.

7. Cultural & Organizational Alignment

- Embody and promote Pfizer’s core values: Courage, Equity, Excellence, and Joy.
- Uphold ethical standards and ensure compliance with workplace legislation related to health, safety, discrimination, and harassment.
 

8. Statutory requirements:

9. Environmental Health and Safety:

Essential Requirements

Education:

- B.E. / B.Tech in Mechanical Engineering or a related discipline.

Experience:

- 15+ years of progressive experience in engineering maintenance and mechanical systems within the pharmaceutical or regulated manufacturing industry.

Core Competencies:

- Strong knowledge of injectable manufacturing equipment and cleanroom operations.
- Proficiency in interpreting and reviewing P&ID, mechanical, and utility drawings.
- Expertise in mechanical systems design, troubleshooting, and reliability engineering.
- Familiarity with cGMP, regulatory guidelines, and statutory compliance.
- Skilled in project management, vendor coordination, and capital budgeting.
- Demonstrated ability in people management, coaching, and team development.
- Excellent communication, negotiation, and interpersonal skills.
- Cultural awareness and ability to lead diverse teams.
- Strong execution mindset with a focus on results and continuous improvement.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Pharmaceutical Process Equipment Expertise
In-depth knowledge of operation, maintenance, and troubleshooting of Filling line,

GMP & Regulatory Compliance
Strong understanding of Good Manufacturing Practices (GMP), FDA, MHRA, and other regulatory requirements governing pharmaceutical manufacturing. Preventive & Predictive Maintenance
Proficient in developing and executing preventive and predictive maintenance strategies to minimize downtime and extend equipment life. Root Cause Analysis (RCA)
Skilled in conducting failure investigations and implementing corrective and preventive actions (CAPA) to address recurring equipment issues. Computerized Maintenance Management Systems (CMMS)
Hands-on experience with CMMS platforms for scheduling, tracking, and documenting maintenance activities. Equipment Qualification & Validation Support
Familiar with IQ/OQ/PQ protocols and supporting validation activities for new and existing equipment. Technical Documentation & SOP Development
Ability to create and maintain detailed maintenance SOPs, equipment logs, and compliance documentation. Cross-Functional Collaboration
Effective communication and coordination with production, quality assurance, engineering, and external vendors. Continuous Improvement & Reliability Engineering
Focused on identifying opportunities for process and equipment optimization using tools like FMEA, TPM, and Six Sigma

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.