7,319 Open Availability jobs in India

Sr. Research Analyst - Availability sciences, RBS Availability

Bangalore, Karnataka Amazon

Posted 3 days ago

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Job Description

Description
Key Responsibilities:
Own and develop advanced substitutability analysis frameworks combining text-based and visual matching capabilities
Drive technical improvements to product matching models to enhance accuracy beyond current 79% in structured categories
Design category-specific matching criteria, particularly for complex categories like fashion where accuracy is currently at 20%
Develop and implement advanced image matching techniques including pattern recognition, style segmentation, and texture analysis
Create performance measurement frameworks to evaluate product matching accuracy across different product categories
Partner with multiple data and analytics teams to integrate various data signals
Provide technical expertise in scaling substitutability analysis across 2000 different product types in multiple markets
Technical Requirements:
Deep expertise in developing hierarchical matching systems
Strong background in image processing and visual similarity algorithms
Experience with large-scale data analysis and model performance optimization
Ability to work with multiple data sources and complex matching criteria
Key job responsibilities
Success Metrics:
Drive improvement in substitutability accuracy to >70% across all categories
Reduce manual analysis time for product matching identification
Successfully implement enhanced visual matching capabilities
Create scalable solutions for multi-market implementation
A day in the life
Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics. Implement data structures using best practices in data modeling, ETL/ELT processes, SQL, Oracle, and OLAP technologies. Provide on-line reporting and analysis using OBIEE business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources. Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture. Analyze source data systems and drive best practices in source teams. Participate in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance. Produce comprehensive, usable dataset documentation and metadata. Evaluate and make decisions around dataset implementations designed and proposed by peer data engineers. Evaluate and make decisions around the use of new or existing software products and tools. Mentor junior Business Research Analysts.
About the team
The RBS-Availability program includes Selection Addition (where new Head-Selections are added based on gaps identified by Selection Monitoring-SM), Buyability (ensuring new HS additions are buyable and recovering established ASINs that became non-buyable), SoROOS (rectify defects for sourceble out-of-stock ASINs ) Glance View Speed (offering ASINs with the best promise speed based on Store/Channel/FC level nuances), Emerging MPs, ASIN Productivity (To have every ASINS actual contribution profit to meet or exceed the estimate). The North-Star of the Availability program is to "Ensure all customer-relevant (HS) ASINs are available in Amazon Stores with guaranteed delivery promise at an optimal speed." To achieve this, we collaborate with SM, SCOT, Retail Selection, Category, and US-ACES to identify overall opportunities, defect drivers, and ingress across forecasting, sourcing, procurability, and availability systems, fixing them through UDE/Tech-based solutions.
Basic Qualifications
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
Preferred Qualifications
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr. Research Analyst - Availability sciences, RBS Availability

Chennai, Tamil Nadu ADCI MAA 15 SEZ

Posted today

Job Viewed

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Job Description

Key Responsibilities:

Own and develop advanced substitutability analysis frameworks combining text-based and visual matching capabilities
Drive technical improvements to product matching models to enhance accuracy beyond current 79% in structured categories
Design category-specific matching criteria, particularly for complex categories like fashion where accuracy is currently at 20%
Develop and implement advanced image matching techniques including pattern recognition, style segmentation, and texture analysis
Create performance measurement frameworks to evaluate product matching accuracy across different product categories
Partner with multiple data and analytics teams to integrate various data signals
Provide technical expertise in scaling substitutability analysis across 2000 different product types in multiple markets

Technical Requirements:

Deep expertise in developing hierarchical matching systems
Strong background in image processing and visual similarity algorithms
Experience with large-scale data analysis and model performance optimization
Ability to work with multiple data sources and complex matching criteria



Key job responsibilities
Success Metrics:

Drive improvement in substitutability accuracy to >70% across all categories
Reduce manual analysis time for product matching identification
Successfully implement enhanced visual matching capabilities
Create scalable solutions for multi-market implementation


A day in the life
Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics. Implement data structures using best practices in data modeling, ETL/ELT processes, SQL, Oracle, and OLAP technologies. Provide on-line reporting and analysis using OBIEE business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources. Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture. Analyze source data systems and drive best practices in source teams. Participate in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance. Produce comprehensive, usable dataset documentation and metadata. Evaluate and make decisions around dataset implementations designed and proposed by peer data engineers. Evaluate and make decisions around the use of new or existing software products and tools. Mentor junior Business Research Analysts.

About the team
The RBS-Availability program includes Selection Addition (where new Head-Selections are added based on gaps identified by Selection Monitoring-SM), Buyability (ensuring new HS additions are buyable and recovering established ASINs that became non-buyable), SoROOS (rectify defects for sourceble out-of-stock ASINs ) Glance View Speed (offering ASINs with the best promise speed based on Store/Channel/FC level nuances), Emerging MPs, ASIN Productivity (To have every ASINS actual contribution profit to meet or exceed the estimate). The North-Star of the Availability program is to "Ensure all customer-relevant (HS) ASINs are available in Amazon Stores with guaranteed delivery promise at an optimal speed." To achieve this, we collaborate with SM, SCOT, Retail Selection, Category, and US-ACES to identify overall opportunities, defect drivers, and ingress across forecasting, sourcing, procurability, and availability systems, fixing them through UDE/Tech-based solutions.

BASIC QUALIFICATIONS

- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining

PREFERRED QUALIFICATIONS

- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
This advertiser has chosen not to accept applicants from your region.

Material Availability Analyst-1

Bengaluru, Karnataka Caterpillar

Posted today

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Job Description

**Career Area**:Logistics**:
**JOB RESPONSIBILITIES**:

- Plans and directs the material planning and material logistic functions to meet the facility plan objectives and satisfy customer needs. Interfaces with Operations, Business Resources, Global Purchasing, Suppliers, Logistics, Engineering and worldwide Cat facilities.
- Plans, initiates, and maintains a material procurement process that establishes and achieves the least total cost, best quality and timely delivery for facility material purchases from internal/external suppliers. Includes managing inventory and record accuracy through monitoring shortage / surplus exception, supplier follow ups, negative on-hands and daily delivery performance.
- Develops and directs internal/external material flow planning. Implements efficient supplier and interplant material supply plans. Meets production and parts requirements while optimizing inventory levels, lot sizing, lead times, packaging, and transportation costs. Provides direct support to manufacturing operations through managing incoming requirements and scheduling of production work orders.

**BACKGROUND/EXPERIENCE**:

- Minimum of 1-3 years of Job Related experience
- Bachelor’s degree
- Purchasing, Logistics, Manufacturing, or Engineering

experience
- In-depth understanding of supply base utilization
- Strong knowledge of production scheduling and capacity management
- Ability to use and troubleshoot the MRP, Lognet and MTS systems
- Experience in Material Planning is desired
- Five to seven years of increasing responsible supply chain experience
- Knowledge and/or experience in material planning / control, purchasing, parts distribution, inventory control, manufacturing engineering, operations and transportation or logistics
- Willing to work in all shifts

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.
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Product Owner, High Availability, Storage & Filesystems

Bengaluru, Karnataka Red Hat

Posted 3 days ago

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Job Description

**Job Summary**
Red Hat is looking for a Product Owner to act as the liaison between a cross-functional engineering team and its stakeholders. You will own and continuously adjust the product-delivery team backlog to react to both short-term business needs and the long-term vision in the area of High Availability, Storage and Filesystems.
In this role you will be a member of the RHEL Engineering team responsible for understanding and helping to convey inputs from Product Management, Engineering Management, Support, and Upstream communities to the team. This position is a great opportunity to grow leadership skills while working alongside some of the brightest developers and stakeholders in the open source industry.
**What you will do**
+ Take a leadership role in a cross-functional team by defining priorities, ensuring alignment with stakeholders, and driving execution for RHEL
+ High Availability, working closely with other teams such as RHEL Storage and RHEL Filesystems, as well as other groups across Red Hat.
+ Act as the primary point of contact between Product Management, Engineering, and similar roles to ensure alignment on priorities and deliverables.
+ With the engineering team, split features and epics into stories or tasks.
+ Define Acceptance Criteria and ensure that the team understands the "what" to work on.
+ Communicate product goals effectively to ensure the team can work autonomously and remain unblocked.
+ Provide key information, such as delivery plans, by acting as an information radiator to the teams and stakeholders.
+ Proactively monitor community-relatedcommunity related (upstream) and product and service-relatedservices related (downstream) communication channels and act as a voice for the team.
+ Engage in and ensure effective ongoingon-going communication between customers, customer-facingcustomer facing teams, and stakeholders, and the engineering teams to allow for continuous feedback and improvement.
**What you will bring**
+ Strength in prioritizing development work while managing product management expectations
+ Knowledge of RHEL kernel and userspace code relating to filesystems, storage and high availability.
+ Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., product feedback, technical discussions, community input) to stakeholders and engineering teams.
+ 3+ years of experience in a software development or product ownership role, preferably in an Agile or Scrum environment.
+ Solid communication, presentation, organizational, time management, and interpersonal skills
+ Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment.
+ Excellent written and verbal skills in English
+ Experience with shared ownership of software by a globally collaborative team
Nice to have:
+ Experience with Jira, Bugzilla, GitHub, GitLab or similar (would be a plus)
+ Experience with open source development practices
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
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Customer Service Executive - Customer Service

Pune, Maharashtra Tata Communications

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Job Description

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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Customer Service Executive - Customer Service

Pune, Maharashtra Tata Communications

Posted today

Job Viewed

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Job Description

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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Customer Service

Continental

Posted 3 days ago

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Job Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of 33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of "smart and sustainable solutions beyond rubber," the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services.
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat, India. As a key member of our organization, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and fostering long-term relationships.
+ Preparing Proforma invoice through SAP to collect the customer advance payment.
+ Manually load the order in SAP by using the data provided by customer and working with plant for PO production.
+ Tracking stock status in SAP on daily bases.
+ Follow up the order status with factory manager for the quick delivery of the products.
+ Provide Order status to customer and coordinating with freight forwarder for the shipment.
+ Prepare delivery notes for invoicing.
+ Follow up with forwarder for ETA, VESSEL, and BOL details for the shipment.
+ Update Open Order Report, Order intake Report on time.
+ Instruct sales team to plan new orders based as per current inventory.
+ Handle Customers and salespersons claims and queries
+ Proven experience in customer service or a related field
+ High school diploma or equivalent; bachelor's degree is a plus
+ Excellent verbal and written communication skills in English
+ Strong problem-solving abilities and attention to detail
+ Proficiency in using CRM systems and Microsoft Office suite
+ Ability to multitask and work efficiently in a fast-paced environment
+ Patient and empathetic approach to handling customer concerns
+ Team-oriented mindset with the ability to work independently when required
+ Flexible and adaptable to changing priorities and work schedules
+ Resilient with the ability to maintain composure in challenging situations
+ Strong time management and organizational skills
+ Basic technical understanding to troubleshoot common customer issues
+ Commitment to delivering exceptional customer experiences
+ 6-8 Years of experience in the relevant field
Ready to drive with Continental? Take the first step and fill in the online application.
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Customer Service

Noida, Uttar Pradesh Three Across

Posted 1 day ago

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Job Title: Customer Service

Experience: 2+ Years

Location: Sector 62, Noida


Job Description:

  • Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
  • Education: Graduation (In any stream)


If interested, please share your resume to

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Customer Service

Navi Mumbai, Maharashtra NIIT

Posted 4 days ago

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About NIIT


NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

Link to website-


Job Description:


Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO

Location: Airoli, Mumbai

Shift Timing: Night Shift

Process Type: US Healthcare


Key Responsibilities:


  • Handle inbound and outbound voice-based customer interactions.
  • Resolve queries and deliver exceptional service with professionalism.
  • Maintain accurate call records and follow defined SOPs.
  • Meet performance metrics on quality, accuracy, and customer satisfaction.
  • Communicate effectively and actively listen to customer needs.
  • Work in rotational shifts and adapt to changing schedules.
  • Upsell or cross-sell services when applicable.


Eligibility Criteria:


  • Education: 12th Pass / Intermediate or Graduates.
  • Freshers with excellent verbal communication skills are welcome.
  • Candidates with prior BPO experience will have added advantage.
  • Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
  • Mandatory: Valid PAN Card required during hiring process.



Hiring Process:


  • Virtual Interview connect on WhatsApp to receive the interview invite.
  • Interview Time - 11 AM .



Apply Now:

Email: WhatsApp: +91 (For Interview Link)


NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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Customer Service

Noida, Uttar Pradesh Three Across

Posted today

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Job Description

Job Title: Customer Service

Experience: 2+ Years

Location: Sector 62, Noida

Job Description:

  • Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
  • Education: Graduation (In any stream)

If interested, please share your resume to

This advertiser has chosen not to accept applicants from your region.
 

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