597 Operating Manager jobs in India

R&D Operating Manager

Kolkata, West Bengal Confidential

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Job Description

We are seeking a dynamic and experienced R&D Project Manager to lead the development of next-generation Arbitrary Waveform Generator (AWG) software . In this pivotal role, you will coordinate cross-functional R&D efforts, manage engineering resources, and oversee the full project lifecycle—from concept through release.

The successful candidate will bring strong technical expertise in DSP, signal integrity, C++/C#/WPF , combined with proven leadership in managing complex, multi-site R&D software projects . This role requires regular collaboration with global teams in Germany, the US , and external development partners.

Key Responsibilities
  • Lead the execution and delivery of AWG software projects, ensuring quality, budget, and schedule goals are met.
  • Define project scopes, deliverables, roadmaps, and success metrics in alignment with product and business objectives.
  • Drive coordination across multidisciplinary teams, including software development, hardware, product management, QA , and manufacturing .
  • Engage and manage third-party R&D vendors and contractors effectively.
  • Track project performance using formal project management methodologies and tools.
  • Identify and mitigate risks early, drive timely decision-making, and resolve cross-team dependencies.
  • Report regularly to senior management and stakeholders on project status, milestones, and outcomes.
  • Foster a culture of innovation, ownership, and accountability within engineering teams.
Required Qualifications
  • Bachelor's or Master's degree in Electronics, Electrical, Software Engineering , or a related technical discipline.
  • 5+ years of experience leading complex R&D software/hardware projects from concept to release.
  • Strong knowledge of C++/C#/WPF and understanding of DSP and signal integrity (SI) .
  • Experience managing high-performance development teams, including task planning, resourcing, budgeting, and risk tracking .
  • Hands-on experience with software project lifecycle (PLC) and product delivery models.
  • Experience communicating effectively across geographically distributed teams .
  • Ability to manage multiple projects in parallel, with high attention to detail and a proactive problem-solving approach.
Preferred Qualifications
  • Experience with RF and digital cross-functional technologies .
  • Familiarity with Keysight products or waveform generator applications.
  • Experience working with external R&D vendors or partners .
  • Exposure to Agile and/or hybrid project management methodologies .
  • Strong analytical, organizational, and interpersonal communication skills.

Skills Required
Product Management, C++, Semiconductor, Team Management, Rf, Simulation, Performance Management, Wpf, Automotive
This advertiser has chosen not to accept applicants from your region.

R&D Operating Manager

Confidential

Posted today

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Job Description

We are seeking a dynamic and experienced R&D Project Manager to lead the development of next-generation Arbitrary Waveform Generator (AWG) software . In this pivotal role, you will coordinate cross-functional R&D efforts, manage engineering resources, and oversee the full project lifecycle—from concept through release.

The successful candidate will bring strong technical expertise in DSP, signal integrity, C++/C#/WPF , combined with proven leadership in managing complex, multi-site R&D software projects . This role requires regular collaboration with global teams in Germany, the US , and external development partners.

Key Responsibilities
  • Lead the execution and delivery of AWG software projects, ensuring quality, budget, and schedule goals are met.
  • Define project scopes, deliverables, roadmaps, and success metrics in alignment with product and business objectives.
  • Drive coordination across multidisciplinary teams, including software development, hardware, product management, QA , and manufacturing .
  • Engage and manage third-party R&D vendors and contractors effectively.
  • Track project performance using formal project management methodologies and tools.
  • Identify and mitigate risks early, drive timely decision-making, and resolve cross-team dependencies.
  • Report regularly to senior management and stakeholders on project status, milestones, and outcomes.
  • Foster a culture of innovation, ownership, and accountability within engineering teams.
Required Qualifications
  • Bachelor's or Master's degree in Electronics, Electrical, Software Engineering , or a related technical discipline.
  • 5+ years of experience leading complex R&D software/hardware projects from concept to release.
  • Strong knowledge of C++/C#/WPF and understanding of DSP and signal integrity (SI) .
  • Experience managing high-performance development teams, including task planning, resourcing, budgeting, and risk tracking .
  • Hands-on experience with software project lifecycle (PLC) and product delivery models.
  • Experience communicating effectively across geographically distributed teams .
  • Ability to manage multiple projects in parallel, with high attention to detail and a proactive problem-solving approach.
Preferred Qualifications
  • Experience with RF and digital cross-functional technologies .
  • Familiarity with Keysight products or waveform generator applications.
  • Experience working with external R&D vendors or partners .
  • Exposure to Agile and/or hybrid project management methodologies .
  • Strong analytical, organizational, and interpersonal communication skills.

Skills Required
Product Management, C++, Semiconductor, Team Management, Rf, Simulation, Performance Management, Wpf, Automotive
This advertiser has chosen not to accept applicants from your region.

R&D Operating Manager

Gurugram, Uttar Pradesh Confidential

Posted today

Job Viewed

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Job Description

We are seeking a dynamic and experienced R&D Project Manager to lead the development of next-generation Arbitrary Waveform Generator (AWG) software . In this pivotal role, you will coordinate cross-functional R&D efforts, manage engineering resources, and oversee the full project lifecycle—from concept through release.

The successful candidate will bring strong technical expertise in DSP, signal integrity, C++/C#/WPF , combined with proven leadership in managing complex, multi-site R&D software projects . This role requires regular collaboration with global teams in Germany, the US , and external development partners.

Key Responsibilities
  • Lead the execution and delivery of AWG software projects, ensuring quality, budget, and schedule goals are met.
  • Define project scopes, deliverables, roadmaps, and success metrics in alignment with product and business objectives.
  • Drive coordination across multidisciplinary teams, including software development, hardware, product management, QA , and manufacturing .
  • Engage and manage third-party R&D vendors and contractors effectively.
  • Track project performance using formal project management methodologies and tools.
  • Identify and mitigate risks early, drive timely decision-making, and resolve cross-team dependencies.
  • Report regularly to senior management and stakeholders on project status, milestones, and outcomes.
  • Foster a culture of innovation, ownership, and accountability within engineering teams.
Required Qualifications
  • Bachelor's or Master's degree in Electronics, Electrical, Software Engineering , or a related technical discipline.
  • 5+ years of experience leading complex R&D software/hardware projects from concept to release.
  • Strong knowledge of C++/C#/WPF and understanding of DSP and signal integrity (SI) .
  • Experience managing high-performance development teams, including task planning, resourcing, budgeting, and risk tracking .
  • Hands-on experience with software project lifecycle (PLC) and product delivery models.
  • Experience communicating effectively across geographically distributed teams .
  • Ability to manage multiple projects in parallel, with high attention to detail and a proactive problem-solving approach.
Preferred Qualifications
  • Experience with RF and digital cross-functional technologies .
  • Familiarity with Keysight products or waveform generator applications.
  • Experience working with external R&D vendors or partners .
  • Exposure to Agile and/or hybrid project management methodologies .
  • Strong analytical, organizational, and interpersonal communication skills.

Skills Required
Product Management, C++, Semiconductor, Team Management, Rf, Simulation, Performance Management, Wpf, Automotive
This advertiser has chosen not to accept applicants from your region.

R&D Operating Manager

Bengaluru, Karnataka Confidential

Posted today

Job Viewed

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Job Description

We are seeking a dynamic and experienced R&D Project Manager to lead the development of next-generation Arbitrary Waveform Generator (AWG) software . In this pivotal role, you will coordinate cross-functional R&D efforts, manage engineering resources, and oversee the full project lifecycle—from concept through release.

The successful candidate will bring strong technical expertise in DSP, signal integrity, C++/C#/WPF , combined with proven leadership in managing complex, multi-site R&D software projects . This role requires regular collaboration with global teams in Germany, the US , and external development partners.

Key Responsibilities
  • Lead the execution and delivery of AWG software projects, ensuring quality, budget, and schedule goals are met.
  • Define project scopes, deliverables, roadmaps, and success metrics in alignment with product and business objectives.
  • Drive coordination across multidisciplinary teams, including software development, hardware, product management, QA , and manufacturing .
  • Engage and manage third-party R&D vendors and contractors effectively.
  • Track project performance using formal project management methodologies and tools.
  • Identify and mitigate risks early, drive timely decision-making, and resolve cross-team dependencies.
  • Report regularly to senior management and stakeholders on project status, milestones, and outcomes.
  • Foster a culture of innovation, ownership, and accountability within engineering teams.
Required Qualifications
  • Bachelor's or Master's degree in Electronics, Electrical, Software Engineering , or a related technical discipline.
  • 5+ years of experience leading complex R&D software/hardware projects from concept to release.
  • Strong knowledge of C++/C#/WPF and understanding of DSP and signal integrity (SI) .
  • Experience managing high-performance development teams, including task planning, resourcing, budgeting, and risk tracking .
  • Hands-on experience with software project lifecycle (PLC) and product delivery models.
  • Experience communicating effectively across geographically distributed teams .
  • Ability to manage multiple projects in parallel, with high attention to detail and a proactive problem-solving approach.
Preferred Qualifications
  • Experience with RF and digital cross-functional technologies .
  • Familiarity with Keysight products or waveform generator applications.
  • Experience working with external R&D vendors or partners .
  • Exposure to Agile and/or hybrid project management methodologies .
  • Strong analytical, organizational, and interpersonal communication skills.

Skills Required
Product Management, C++, Semiconductor, Team Management, Rf, Simulation, Performance Management, Wpf, Automotive
This advertiser has chosen not to accept applicants from your region.

Manager - Operating Partnership

Secunderabad, Andhra Pradesh Confidential

Posted today

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Job Description

JOB DESCRIPTION

Roles & responsibilities

  • Support Service implementations from start to finish (planning, executing, directing, and completing tax projects).
  • Provide tax compliance and advisory services to partnerships, corporations, and S-corporations for a variety of clients from Fortune 100 companies to emerging businesses
  • Advising clients on a variety of tax issues including accounting for income taxes, FTA (periods, methods & credits), tax provisions, tax compliance, business restructuring, and tax controversy.
  • Work as part of a multi-disciplinary team helping to provide industry knowledge and experiences
  • Manage a portfolio of clients of varying size and scope and act as the point of contact for internal clients
  • Manage teams of tax professionals working on client projects
  • Effectively manage the Business Unit to deliver to the expectations of the BU Partner In charge.
  • Advise onshore teams and be responsible for delivering high quality tax service and advice
  • Sound understanding of the financial performance of engagements including billing, collections, and project budgets, and play a consulting role to the engagement manager on this account.
  • Overseeing complex federal tax compliance and consulting projects requiring tax analysis for a variety of entities and their affiliates.
  • Managing engagement workflow, engagement team resources, and engagement billing.
  • Team with other professionals to identify new marketplace opportunities and grow the KPMG tax practice

This role is for you if you have the below

Experience/ Qualifications:

  • Minimum 8-10 year experience in US Business Tax
  • CA / CPA / MBA( Finance) / ICWA along with Enrolled agent certification
  • Minimum of 5 years of professional experience in Big 4 consulting firm
  • Secondment / onshore experience in the US will be an added advantage.
  • Strong knowledge of ASC 740
  • Experience managing multiple client engagements

Key behavioral attributes/requirements

  • Improvement Mindset
  • Commercial Mindset
  • Exceptional communication skills.
  • Strong Analytical ability.
  • Target driven and customer focus.
  • People management skills with demonstrated ability to build a transparent and cohesive team
  • Work collaboratively with the clients and deliver quality services by enforcing quality and KPMG standards

#KGS

RESPONSIBILITIES

Roles & responsibilities

  • Support Service implementations from start to finish (planning, executing, directing, and completing tax projects).
  • Provide tax compliance and advisory services to partnerships, corporations, and S-corporations for a variety of clients from Fortune 100 companies to emerging businesses
  • Advising clients on a variety of tax issues including accounting for income taxes, FTA (periods, methods & credits), tax provisions, tax compliance, business restructuring, and tax controversy.
  • Work as part of a multi-disciplinary team helping to provide industry knowledge and experiences
  • Manage a portfolio of clients of varying size and scope and act as the point of contact for internal clients
  • Manage teams of tax professionals working on client projects
  • Effectively manage the Business Unit to deliver to the expectations of the BU Partner In charge.
  • Advise onshore teams and be responsible for delivering high quality tax service and advice
  • Sound understanding of the financial performance of engagements including billing, collections, and project budgets, and play a consulting role to the engagement manager on this account.
  • Overseeing complex federal tax compliance and consulting projects requiring tax analysis for a variety of entities and their affiliates.
  • Managing engagement workflow, engagement team resources, and engagement billing.
  • Team with other professionals to identify new marketplace opportunities and grow the KPMG tax practice

This role is for you if you have the below

Experience/ Qualifications:

  • Minimum 8-10 year experience in US Business Tax
  • CA / CPA / MBA( Finance) / ICWA along with Enrolled agent certification
  • Minimum of 5 years of professional experience in Big 4 consulting firm
  • Secondment / onshore experience in the US will be an added advantage.
  • Strong knowledge of ASC 740
  • Experience managing multiple client engagements

Key behavioral attributes/requirements

  • Improvement Mindset
  • Commercial Mindset
  • Exceptional communication skills.
  • Strong Analytical ability.
  • Target driven and customer focus.
  • People management skills with demonstrated ability to build a transparent and cohesive team
  • Work collaboratively with the clients and deliver quality services by enforcing quality and KPMG standards

QUALIFICATIONS

Roles & responsibilities

  • Support Service implementations from start to finish (planning, executing, directing, and completing tax projects).
  • Provide tax compliance and advisory services to partnerships, corporations, and S-corporations for a variety of clients from Fortune 100 companies to emerging businesses
  • Advising clients on a variety of tax issues including accounting for income taxes, FTA (periods, methods & credits), tax provisions, tax compliance, business restructuring, and tax controversy.
  • Work as part of a multi-disciplinary team helping to provide industry knowledge and experiences
  • Manage a portfolio of clients of varying size and scope and act as the point of contact for internal clients
  • Manage teams of tax professionals working on client projects
  • Effectively manage the Business Unit to deliver to the expectations of the BU Partner In charge.
  • Advise onshore teams and be responsible for delivering high quality tax service and advice
  • Sound understanding of the financial performance of engagements including billing, collections, and project budgets, and play a consulting role to the engagement manager on this account.
  • Overseeing complex federal tax compliance and consulting projects requiring tax analysis for a variety of entities and their affiliates.
  • Managing engagement workflow, engagement team resources, and engagement billing.
  • Team with other professionals to identify new marketplace opportunities and grow the KPMG tax practice

This role is for you if you have the below

Experience/ Qualifications:

  • Minimum 8-10 year experience in US Business Tax
  • CA / CPA / MBA( Finance) / ICWA along with Enrolled agent certification
  • Minimum of 5 years of professional experience in Big 4 consulting firm
  • Secondment / onshore experience in the US will be an added advantage.
  • Strong knowledge of ASC 740
  • Experience managing multiple client engagements

Key behavioral attributes/requirements

  • Improvement Mindset
  • Commercial Mindset
  • Exceptional communication skills.
  • Strong Analytical ability.
  • Target driven and customer focus.
  • People management skills with demonstrated ability to build a transparent and cohesive team
  • Work collaboratively with the clients and deliver quality services by enforcing quality and KPMG standards


Skills Required
Tax Compliance
This advertiser has chosen not to accept applicants from your region.

Process Improvement Lead

Bengaluru, Karnataka GKN Automotive

Posted 3 days ago

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Job Description

. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.

Process Improvement Lead

Bangalore, Karnataka GKN Automotive

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.
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Process Improvement Manager

Hyderabad, Andhra Pradesh CBRE

Posted 3 days ago

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Job Description

Process Improvement Manager
Job ID
224588
Posted
18-Jun-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Hyderabad - Telangana - India
**Why CBRE Business Services Organization (BSO):**
When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.
CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.
**Job Title - Process Improvement Manager**
**About the Role:**
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.
We are seeking a highly skilled and experienced Black Belt professional (at least 8 years experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.
**What You'll Do:**
+ Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools/techniques.
+ Business risk identification - Identify key business process risks and act to mitigate them.
+ Process standardization and management -
+ Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.
+ Manage a detailed project/program plan to track progress and perform risk management to mitigate the risks.
+ Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.
+ Process documentation - Map and document processes targeted for transformation.
+ Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and/or automation tools and practices, aiming to stabilize and maintain the delivered changes.
+ Communication Management -
+ Work with and communicate effectively to all levels of the organization (Board Members, Associate Directors, Managers, Continuous Improvement Champions, Operations Specialists, etc).
+ Collaborate with cross-functional teams to develop and implement improvement initiatives.
**What You'll Need:**
+ Master's degree in a related field
+ Demonstrated experience in Finance BPO/outsourcing while working in a similar role
+ Very strong project management and stakeholder management skills, ability to influence stakeholders to ensure project success
+ Excellent English language and strong communication and presentation skills.
+ Proactive problem solver, able to work independently on multiple assignments and comfortable working in a team spread across geographies
+ Demonstrated portfolio of successful medium-large projects and hard savings
+ Strong knowledge and understanding of Lean Six Sigma methodologies and tools
+ Excellent analytical and problem-solving skills
+ Ability to effectively collaborate and influence cross-functional teams
+ Preferred Experience:
+ Peoplesoft
+ ServiceNow
+ Yardi
+ Coupa
+ HighRadius
+ Preferred Qualifications:
+ Certification as a Lean Six Sigma Black Belt
+ Experience in implementing Lean Six Sigma in a real estate industry
+ Experience using statistical software and tools for data analysis.
**Company Perks and benefits:**
Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
Food & Snacks: Free Meals & snacks are provided in all shifts.
Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.
**Our Values in Hiring:**
At CBRE, we are committed to fostering a culture where everyone feels they belong.
We value diverse perspectives and experiences, and we welcome all applications.
**CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Process Improvement Lead

Noida, Uttar Pradesh TELUS Digital

Posted 4 days ago

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Job Description

Job Location: Noida Sec 135

Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)

Certification: Six Sigma (Mandate)


About the Role:

As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.


Key Responsibilities:

  • Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
  • Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
  • Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
  • Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
  • Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes


Skills and Qualifications:

  • 7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
  • Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
  • Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
  • Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
  • Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
  • Exceptional storytelling, presentation, and consulting skills for executive-level communication.
  • Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
  • Project management and leadership capabilities, including stakeholder influence and cross-team coordination
  • Process-improvement expertise and intellectual curiosity to drive testing and actionable change


TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork


At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.


About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

This advertiser has chosen not to accept applicants from your region.

Process Improvement Lead

Noida, Uttar Pradesh TELUS Digital

Posted today

Job Viewed

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Job Description

Job Location: Noida Sec 135

Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)

Certification: Six Sigma (Mandate)

About the Role:

As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.

Key Responsibilities:

  • Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
  • Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
  • Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
  • Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
  • Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes

Skills and Qualifications:

  • 7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
  • Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
  • Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
  • Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
  • Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
  • Exceptional storytelling, presentation, and consulting skills for executive-level communication.
  • Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
  • Project management and leadership capabilities, including stakeholder influence and cross-team coordination
  • Process-improvement expertise and intellectual curiosity to drive testing and actionable change

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

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