13,460 Operational Management jobs in India
Operational Management Specialist
Bhavnagar, Gujarat
beBeeOperations
Posted today
Job Viewed
Job Description
Job Description:
We are seeking a highly skilled Operations Specialist to join our team. The ideal candidate will have experience in operational management, compliance workflows, and AI-generated outputs.
The successful candidate will be responsible for recreating operational workflows for compliance checks, audits, and internal controls. They will also validate AI-generated outputs for administrative tasks, compliance reports, and operational logs.
In addition, the Operations Specialist will structure datasets that reflect refund logs, approval workflows, and compliance records. They will collaborate with tooling developers to simulate dashboards and monitoring workflows.
This advertiser has chosen not to accept applicants from your region.
0
Operational Management Development Program
Bengaluru, Karnataka
GE HealthCare
Posted 5 days ago
Job Viewed
Job Description
**Job Description Summary**
Rotational Operations Leadership program committed to growing GE's entry level, high potential talent-people with a passion for technology, a drive for technical excellence, professional skills and GE values-by accelerating their development through intense technical training and a variety of business critical assignments.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Contributes to the activities of the teams across rotational assignments paired with formal classroom studies.
+ Partners with teams from within the business unit to specify needs, communicates about project approach and presents outcomes.
+ Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
+ Contributes to a wide variety of projects and assignments to grow leadership skills, business acumen, and technical skills.
+ Works within a team setting and / or under guidance from Assignment Manager.
+ A job at this level requires good interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
**Required Qualifications**
+ This role requires basic experience in the Asset Management & Executive Support. Knowledge level is comparable to a Bachelor's degree from an accredited university or Institute. ( Electronics & Communication, Electrical & Electronics & Mechanical Engineering)
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Ability to influence others and lead small teams.
+ Ability to coordinate several projects simultaneously.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information**
**Relocation Assistance Provided:** Yes
Rotational Operations Leadership program committed to growing GE's entry level, high potential talent-people with a passion for technology, a drive for technical excellence, professional skills and GE values-by accelerating their development through intense technical training and a variety of business critical assignments.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Roles and Responsibilities**
+ Contributes to the activities of the teams across rotational assignments paired with formal classroom studies.
+ Partners with teams from within the business unit to specify needs, communicates about project approach and presents outcomes.
+ Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
+ Contributes to a wide variety of projects and assignments to grow leadership skills, business acumen, and technical skills.
+ Works within a team setting and / or under guidance from Assignment Manager.
+ A job at this level requires good interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
**Required Qualifications**
+ This role requires basic experience in the Asset Management & Executive Support. Knowledge level is comparable to a Bachelor's degree from an accredited university or Institute. ( Electronics & Communication, Electrical & Electronics & Mechanical Engineering)
**Desired Characteristics**
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Ability to influence others and lead small teams.
+ Ability to coordinate several projects simultaneously.
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information**
**Relocation Assistance Provided:** Yes
This advertiser has chosen not to accept applicants from your region.
1
Manager-Operational Risk Management
Haryana, Uttar Pradesh
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues & Events team is to define and maintain the issues and events frameworks and programs across the enterprise.
ORM is looking for a Manager of Issues & Events to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Ops Risk Manager, Issues & Events will:**
+ Lead the maintenance of Enterprise Operational Risk Event Management & Remediation Policies and Procedures, ensuring the program is carried out in a timely and accurate manner.
+ Lead project management deliverables associated with Audit and Regulatory activities as well as execution of MRA findings.
+ Collaborate with Product and Business Transformation teams to define and implement enhancements to systems used in ORE & Remediation capture and reporting (e.g., Archer, ServiceNow).
+ Serve as the SME for ORE & Remediation frameworks governance, ensuring policies, procedures, guidance, communications and trainings align with enterprise standards and regulatory expectations.
+ Collaborate with first line of defense (1LoD), risk stripes, and cross-functional partners to design effective guidance and solutions that meet business and regulatory needs.
+ Partner with various 1LOD and 2LOD teams for ORE & Remediation to develop and impact ongoing training and communication that is consistent and align with the ORE and Remediation Frameworks
+ Represent the Framework team in technology-related governance forums; coordinate system releases and stakeholder communications.
**Minimum Qualifications**
+ 5 years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities.
+ Experience in policy and procedures development and operational risk framework design.
+
* Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
+ Experience in operational loss event capture in eGRC tools (e.g., Archer, ServiceNow), root cause analysis, impact identification, thematic analysis, RCSA alignment, etc.
+ Strong analytical and problem-solving skills, with an ability to analyze data.
+ Excellent project management skills.
+ Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on event management.
+ Strong understanding of the importance of high-quality processes, continuous improvement and best practices.
**Preferred Qualifications**
+ 3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III, stress testing and capital adequacy requirements).
+ Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Experience in assisting in Audit and Regulatory activities as well as providing support in the execution of MRA findings.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues & Events team is to define and maintain the issues and events frameworks and programs across the enterprise.
ORM is looking for a Manager of Issues & Events to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Ops Risk Manager, Issues & Events will:**
+ Lead the maintenance of Enterprise Operational Risk Event Management & Remediation Policies and Procedures, ensuring the program is carried out in a timely and accurate manner.
+ Lead project management deliverables associated with Audit and Regulatory activities as well as execution of MRA findings.
+ Collaborate with Product and Business Transformation teams to define and implement enhancements to systems used in ORE & Remediation capture and reporting (e.g., Archer, ServiceNow).
+ Serve as the SME for ORE & Remediation frameworks governance, ensuring policies, procedures, guidance, communications and trainings align with enterprise standards and regulatory expectations.
+ Collaborate with first line of defense (1LoD), risk stripes, and cross-functional partners to design effective guidance and solutions that meet business and regulatory needs.
+ Partner with various 1LOD and 2LOD teams for ORE & Remediation to develop and impact ongoing training and communication that is consistent and align with the ORE and Remediation Frameworks
+ Represent the Framework team in technology-related governance forums; coordinate system releases and stakeholder communications.
**Minimum Qualifications**
+ 5 years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities.
+ Experience in policy and procedures development and operational risk framework design.
+
* Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
+ Experience in operational loss event capture in eGRC tools (e.g., Archer, ServiceNow), root cause analysis, impact identification, thematic analysis, RCSA alignment, etc.
+ Strong analytical and problem-solving skills, with an ability to analyze data.
+ Excellent project management skills.
+ Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on event management.
+ Strong understanding of the importance of high-quality processes, continuous improvement and best practices.
**Preferred Qualifications**
+ 3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III, stress testing and capital adequacy requirements).
+ Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Experience in assisting in Audit and Regulatory activities as well as providing support in the execution of MRA findings.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
This advertiser has chosen not to accept applicants from your region.
2
Manager-Operational Risk Management
Haryana, Uttar Pradesh
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of the Operational Risk Management (ORM) Issues & Events team is to efficiently manage and remediate operational risk events (OREs) and issues across the BU, and ensure timely resolution of events that may impact BAU operations.
Operational Risk Management is looking for a Senior Manager of Issues & Events to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Manager, Operational Risk Management (ORM) Events Reporting & Analytics team will :
+ Own all reporting related to Events for the different risk management committees and senior management.
+ Educate stakeholders in the BU on issues and event management and provide feedback on their reports and remediation plans.
+ Provide guidance to the BU on how to identify, root cause, and log events, to facilitate a proactive risk management culture.
+ Generate insights from Reporting thereby highlighting areas that need to be improved for multiple Business Units and at Enterprise level.
+ Own regulatory reporting on Ops Risk Losses to Regulators such as FRB
+ Prioritize risks to ensure that root cause analysis and remediation efforts focus on the most impactful events.
+ Develop and maintain a robust process for reporting to internal stakeholders and regulatory bodies, as needed.
+ Lead cross-functional Committees of Practice (CoPs) to ensure consistency of process and techniques for events & remediations
**Minimum Qualifications**
+ Total 6 years of experience with 3 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities
+ 2 years' experience as team leader/ manager with Strong project management, communication, and interpersonal skills
+ Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
+ Previous experience in working with advance visual analytics (Tableau, Power BI) and automation of reports using Python/ R/ Excel.
**Preferred Qualifications**
+ Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
+ Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.
+ Experience in at least one of the following:
* Maintaining the scope of events within an enterprise framework, Assisting/ providing guidance to the BU on how to identify, root cause, and log operational risk events
* Supporting senior team members in prioritizing risks to ensure that root cause analysis and remediation efforts focus on the most impactful events
Compiling educational materials for stakeholders in the BU on event and remediation management
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of the Operational Risk Management (ORM) Issues & Events team is to efficiently manage and remediate operational risk events (OREs) and issues across the BU, and ensure timely resolution of events that may impact BAU operations.
Operational Risk Management is looking for a Senior Manager of Issues & Events to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Manager, Operational Risk Management (ORM) Events Reporting & Analytics team will :
+ Own all reporting related to Events for the different risk management committees and senior management.
+ Educate stakeholders in the BU on issues and event management and provide feedback on their reports and remediation plans.
+ Provide guidance to the BU on how to identify, root cause, and log events, to facilitate a proactive risk management culture.
+ Generate insights from Reporting thereby highlighting areas that need to be improved for multiple Business Units and at Enterprise level.
+ Own regulatory reporting on Ops Risk Losses to Regulators such as FRB
+ Prioritize risks to ensure that root cause analysis and remediation efforts focus on the most impactful events.
+ Develop and maintain a robust process for reporting to internal stakeholders and regulatory bodies, as needed.
+ Lead cross-functional Committees of Practice (CoPs) to ensure consistency of process and techniques for events & remediations
**Minimum Qualifications**
+ Total 6 years of experience with 3 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities
+ 2 years' experience as team leader/ manager with Strong project management, communication, and interpersonal skills
+ Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
+ Previous experience in working with advance visual analytics (Tableau, Power BI) and automation of reports using Python/ R/ Excel.
**Preferred Qualifications**
+ Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
+ Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.
+ Experience in at least one of the following:
* Maintaining the scope of events within an enterprise framework, Assisting/ providing guidance to the BU on how to identify, root cause, and log operational risk events
* Supporting senior team members in prioritizing risks to ensure that root cause analysis and remediation efforts focus on the most impactful events
Compiling educational materials for stakeholders in the BU on event and remediation management
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
This advertiser has chosen not to accept applicants from your region.
3
Analyst-Operational Risk Management
Haryana, Uttar Pradesh
American Express
Posted 5 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of human capital risks.
+ Educate first line teams across the enterprise about risk management programs and practic
+ Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations
+ Contribute and participate in various risk management activities including, but not limited to, risk and control self assessment, risk appetite framework monitoring, metrics monitoring, development and oversight, and new product governance.
**Minimum Qualifications:**
+ 2 years of leadership experience in risk management, compliance, human resources, or a similar role
+ Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion
+ Demonstrated ability to successfully manage multiple priorities
+ Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs' maturity and development
+ Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks
+ Aptitude to communicate findings to colleagues, business partners, and senior leaders
+ Exceptional professional communication skills - clear, logical, and structured
+ Impeccable integrity required for handling confidential information.
+ Rigorous and analytical approach to problem-solving, decision-making, and prioritization
+ Experience with risk assessments, testing, and/or advanced analytical skills
+ Professional Certification (e.g., SHRM)
+ Second line of defense (2LOD) risk management experience with a focus on human capital or human resources
+ Experience with risk assessments, testing, and/or advanced analytical skills
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** 2LOD_ORM - Operational Risk Management
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of human capital risks.
+ Educate first line teams across the enterprise about risk management programs and practic
+ Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations
+ Contribute and participate in various risk management activities including, but not limited to, risk and control self assessment, risk appetite framework monitoring, metrics monitoring, development and oversight, and new product governance.
**Minimum Qualifications:**
+ 2 years of leadership experience in risk management, compliance, human resources, or a similar role
+ Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion
+ Demonstrated ability to successfully manage multiple priorities
+ Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs' maturity and development
+ Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks
+ Aptitude to communicate findings to colleagues, business partners, and senior leaders
+ Exceptional professional communication skills - clear, logical, and structured
+ Impeccable integrity required for handling confidential information.
+ Rigorous and analytical approach to problem-solving, decision-making, and prioritization
+ Experience with risk assessments, testing, and/or advanced analytical skills
+ Professional Certification (e.g., SHRM)
+ Second line of defense (2LOD) risk management experience with a focus on human capital or human resources
+ Experience with risk assessments, testing, and/or advanced analytical skills
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Tags** 2LOD_ORM - Operational Risk Management
**Req ID:**
This advertiser has chosen not to accept applicants from your region.
4
Operational Risk Management Specialist
Mangalore, Karnataka
beBeeRisk
Posted today
Job Viewed
Job Description
Job Title: Operational Risk Management Specialist
We are seeking a seasoned professional to strengthen our audit, compliance, and risk management functions. This role combines operational execution with strategic input, ensuring visibility of use and purpose across SaaS applications.
Key Responsibilities:
- Governance & Compliance
- Support governance processes for SaaS applications, mapping categorizing and monitoring application usage.
- Participate in internal audits, documenting and reviewing existing controls to enhance risk frameworks.
- Risk Management
- Identify areas of risk in current processes and propose new controls or improvements to mitigate potential threats.
Business Context:
- Develop and implement effective governance and risk management frameworks.
- Spearhead audits and governance processes to ensure compliance and risk mitigation.
- Evaluate and enhance existing risk management strategies to minimize exposure.
This advertiser has chosen not to accept applicants from your region.
5
Operational Resilience Management Specialist
Vijayawada, Andhra Pradesh
beBeeResilience
Posted today
Job Viewed
Job Description
Operational Resilience Management Specialist
We are seeking a highly skilled Operational Resilience Management specialist to join our team. The successful candidate will have expertise in ServiceNow Operational Resilience Management, including the 4 modules: service risk management, continuous monitoring, impact tolerance assessments, and scenario analysis.
Key Responsibilities:- Support the implementation of ServiceNow into our environment, specifically IRM, and move away from Archer.
- Contribute to the setup, discovery, and strategic direction of ORM.
- Collaborate with the IRM Module work and focus on BCM as well.
- At least 6 years of IT experience.
- Experience with scripting in ServiceNow (JavaScript, Java, XML, Angular, Jelly).
- Strong ServiceNow domain knowledge and understanding of functionality impact on the business.
- Expertise in ServiceNow Operational Resilience Management.
- A challenging and rewarding role in a dynamic team.
- Opportunities for growth and professional development.
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Operational Workforce Management Specialist
Vellore, Tamil Nadu
beBeeWorkforce
Posted today
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Job Description
Job Title
As a WFM Analyst, you will be responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met.
- Strong analytical skills to interpret data and make informed decisions quickly
- Excellent communication skills to collaborate with operations teams and escalate issues effectively
- Ability to work under pressure and make rapid adjustments in a fast-paced environment
The ideal candidate should have a strong understanding of contact center operations and key performance metrics. They should be proficient in workforce management software and tools, and able to generate real-time reports on key metrics like call volume, average handle time, and service level attainment.
Key Responsibilities:
- Monitor call volumes, agent status, and queue lengths to identify potential issues.
- Proactively adjust agent schedules in real-time by adding or removing agents from queues based on call volume fluctuations.
- Ensure agents take scheduled breaks and manage unplanned absences to maintain optimal staffing levels.
Requirements:
- Strong analytical skills to interpret data and make informed decisions quickly
- Excellent communication skills to collaborate with operations teams and escalate issues effectively
- Ability to work under pressure and make rapid adjustments in a fast-paced environment
Benefits:
This role offers a unique opportunity to work in a fast-paced environment and make a significant impact on the company's success. The ideal candidate should be highly motivated, proactive, and able to work independently.
What We Offer:
- A competitive salary and benefits package
- The opportunity to work in a dynamic and innovative company
- A collaborative and supportive team environment
How to Apply:
If you are a highly motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us.
This advertiser has chosen not to accept applicants from your region.
7
Operational Resilience Management Specialist
Tiruchirappalli, Tamil Nadu
beBeeServicenow
Posted today
Job Viewed
Job Description
Job Title:
Key Responsibilities:
ServiceNow Implementation Specialist
Key Responsibilities:
- Implement ServiceNow Operational Resilience Management (ORM) into the environment, specifically IRM, and move away from Archer.
- Set up, discovery, and strategic direction for ORM, aligned with IRM Module work and Business Continuity Management (BCM).
- Develop and maintain a system of record for ORM, utilizing scenario analysis and documentation review.
- At least 6 years of IT experience.
- Experience with ServiceNow Operational Resilience Management, including the 4 modules: service risk management, continuous monitoring, impact tolerance assessments, and scenario analysis.
- Scripting expertise in ServiceNow (JavaScript, Java, XML, Angular, Jelly).
- Strong understanding of ServiceNow domain knowledge and its functional impact on business operations.
This is a remote position, open to candidates located in Tiruchirappalli, India. The ideal candidate will have a strong background in ServiceNow and experience working with operational resilience management. A bachelor's degree in computer science or a related field is required. Additionally, the candidate must be proficient in English and have excellent communication skills. This role involves working with a team to implement ServiceNow, so teamwork and collaboration are essential qualities for success in this position.
Our company provides workforce solutions that empower clients to thrive in an ever-changing market by providing high-quality talent and innovative solutions. We strive to deliver exceptional results while building long-term relationships with our clients, partners, and associates. With a strong focus on customer satisfaction, we aim to exceed expectations and drive success.
This advertiser has chosen not to accept applicants from your region.
8
Operational Resilience Management Specialist
Thrissur, Kerala
beBeeResilience
Posted today
Job Viewed
Job Description
Operational Resilience Management Specialist
We are seeking an experienced Operational Resilience Management specialist to join our team. This individual will play a key role in implementing ServiceNow Operational Resilience Management into our environment, specifically IRM.
- A minimum of 6 years of IT experience with expertise in ServiceNow Operational Resilience Management and scripting in ServiceNow (JavaScript, Java, XML, Angular, Jelly)
- Strong understanding of ServiceNow Domain knowledge and functionality impact on the business
This is an excellent opportunity for someone looking to leverage their skills in operational resilience management and contribute to our organization's success.
Key Responsibilities:
- Set up, discovery, and strategic direction of ORM in our environment
- Collaborate with the IRM module work and develop a new process for Business Continuity Management (BCM)
- Analyze scenarios and review documentation to ensure effective implementation of ORM
Requirements:
- Experience with ServiceNow Operational Resilience Management, including the 4 modules: Service risk management, continuous monitoring, impact tolerance assessments, scenario analysis
- Excellent analytical and problem-solving skills
- Ability to work independently and collaboratively as part of a team
About Us:
We offer a dynamic and supportive work environment with opportunities for growth and development. If you have a passion for operational resilience management and want to make a meaningful contribution to our organization, please submit your application.
This advertiser has chosen not to accept applicants from your region.
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