2,781 Operations Agent jobs in India
Senior Customer Service & Operations Agent
Posted 1 day ago
Job Viewed
Job Description
ECS Group is the largest integrated General Sales and Service Agent (GSSA) in the world.
We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.
Knowledge, skills and abilities
• Proven customer service and interpersonal skills
• Advanced computer skills (MS Office)
• Proficient with spoken & written English
Education and experience
• Preferably 5 years experience in airline cargo, logistics or freight forwarding industry
• Dangerous Goods Certification (desirable)
Key Responsibilities
• Handle reservations and customer service for cargo movement, Airway bill verification.
• Conduct tele sales to support business development and client engagement.
• File IGMs (Import General Manifests) accurately and in a timely manner.
• Coordinate with the pax team to ensure smooth cargo upliftment.
• Collect and verify segregated copies for import cargo from relevant departments.
• Follow up on import inward dates to streamline clearance and delivery processes.
• Prepare and assist in flight planning for cargo scheduling and capacity management.
• Track and manage station pallet shortages, ensuring timely resolution.
• Trace shipments and coordinate with stakeholders to provide updates and resolve issues.
• Issue Delivery Orders promptly for cleared shipments.
• Liaise with customs, freight forwarders, ground handlers, and internal departments for operational efficiency.
Profile
• 1-3 years of relevant work experience in cargo operations, logistics, or aviation.
• Strong communication and customer service skills.
• Working knowledge of import/export documentation, IGM filing, and cargo tracking.
• Ability to multitask and coordinate with various internal and external teams.
Familiarity with MS Office and basic operational software tools Cargo spot etc
Senior Customer Service & Operations Agent
Posted today
Job Viewed
Job Description
ECS Group is the largest integrated General Sales and Service Agent (GSSA) in the world.
We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.
Knowledge, skills and abilities
• Proven customer service and interpersonal skills
• Advanced computer skills (MS Office)
• Proficient with spoken & written English
Education and experience
• Preferably 5 years experience in airline cargo, logistics or freight forwarding industry
• Dangerous Goods Certification (desirable)
Key Responsibilities
• Handle reservations and customer service for cargo movement, Airway bill verification.
• Conduct tele sales to support business development and client engagement.
• File IGMs (Import General Manifests) accurately and in a timely manner.
• Coordinate with the pax team to ensure smooth cargo upliftment.
• Collect and verify segregated copies for import cargo from relevant departments.
• Follow up on import inward dates to streamline clearance and delivery processes.
• Prepare and assist in flight planning for cargo scheduling and capacity management.
• Track and manage station pallet shortages, ensuring timely resolution.
• Trace shipments and coordinate with stakeholders to provide updates and resolve issues.
• Issue Delivery Orders promptly for cleared shipments.
• Liaise with customs, freight forwarders, ground handlers, and internal departments for operational efficiency.
Profile
• 1-3 years of relevant work experience in cargo operations, logistics, or aviation.
• Strong communication and customer service skills.
• Working knowledge of import/export documentation, IGM filing, and cargo tracking.
• Ability to multitask and coordinate with various internal and external teams.
Familiarity with MS Office and basic operational software tools Cargo spot etc
Senior Customer Service & Operations Agent
Posted 1 day ago
Job Viewed
Job Description
We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.
Knowledge, skills and abilities
• Proven customer service and interpersonal skills
• Advanced computer skills (MS Office)
• Proficient with spoken & written English
Education and experience
• Preferably 5 years experience in airline cargo, logistics or freight forwarding industry
• Dangerous Goods Certification (desirable)
Key Responsibilities
• Handle reservations and customer service for cargo movement, Airway bill verification.
• Conduct tele sales to support business development and client engagement.
• File IGMs (Import General Manifests) accurately and in a timely manner.
• Coordinate with the pax team to ensure smooth cargo upliftment.
• Collect and verify segregated copies for import cargo from relevant departments.
• Follow up on import inward dates to streamline clearance and delivery processes.
• Prepare and assist in flight planning for cargo scheduling and capacity management.
• Track and manage station pallet shortages, ensuring timely resolution.
• Trace shipments and coordinate with stakeholders to provide updates and resolve issues.
• Issue Delivery Orders promptly for cleared shipments.
• Liaise with customs, freight forwarders, ground handlers, and internal departments for operational efficiency.
Profile
• 1-3 years of relevant work experience in cargo operations, logistics, or aviation.
• Strong communication and customer service skills.
• Working knowledge of import/export documentation, IGM filing, and cargo tracking.
• Ability to multitask and coordinate with various internal and external teams.
Familiarity with MS Office and basic operational software tools Cargo spot etc
Senior Customer Service & Operations Agent
Posted today
Job Viewed
Job Description
ECS Group is the largest integrated General Sales and Service Agent (GSSA) in the world.
We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.
Knowledge, skills and abilities
• Proven customer service and interpersonal skills
• Advanced computer skills (MS Office)
• Proficient with spoken & written English
Education and experience
• Preferably 5 years experience in airline cargo, logistics or freight forwarding industry
• Dangerous Goods Certification (desirable)
Key Responsibilities
• Handle reservations and customer service for cargo movement, Airway bill verification.
• Conduct tele sales to support business development and client engagement.
• File IGMs (Import General Manifests) accurately and in a timely manner.
• Coordinate with the pax team to ensure smooth cargo upliftment.
• Collect and verify segregated copies for import cargo from relevant departments.
• Follow up on import inward dates to streamline clearance and delivery processes.
• Prepare and assist in flight planning for cargo scheduling and capacity management.
• Track and manage station pallet shortages, ensuring timely resolution.
• Trace shipments and coordinate with stakeholders to provide updates and resolve issues.
• Issue Delivery Orders promptly for cleared shipments.
• Liaise with customs, freight forwarders, ground handlers, and internal departments for operational efficiency.
Profile
• 1-3 years of relevant work experience in cargo operations, logistics, or aviation.
• Strong communication and customer service skills.
• Working knowledge of import/export documentation, IGM filing, and cargo tracking.
• Ability to multitask and coordinate with various internal and external teams.
Familiarity with MS Office and basic operational software tools Cargo spot etc
Operations support agent
Posted today
Job Viewed
Job Description
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our CompanyFedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Operations Support Agent-Associate
Posted today
Job Viewed
Job Description
FXEMEISA_4- Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service. Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date.
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world&aposs largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
Skills Required
Problem Solving, Pc Skills, Microsoft Office, Planning, Attention To Detail, Organizing
Inventory Management
Posted today
Job Viewed
Job Description
Company Overview
Sturlite Electric Pvt Ltd. is a leading manufacturing and trading company specializing in LED lights, fans, wires, and switches. Based in Bangalore, the company operates in the manufacturing industry with a workforce of 501-1000 employees. For more details about our innovative products and solutions, please visit our website at .
Job Overview
We are seeking a dedicated Junior Inventory Management professional to join our team at Sturlite Electric Pvt Ltd. Located in Bangalore, this full-time role requires candidates with 1 to 3 years of experience in inventory management. The ideal candidate will be proactive in managing and optimizing inventory processes to ensure the smooth functioning of our operations.
Qualifications and Skills
- Proven experience with inventory cycle count, ensuring proper record-keeping and accuracy (Mandatory skill).
- Expertise in conducting stock audits to maintain optimal stock levels and reduce discrepancies (Mandatory skill).
- Strong skills in inventory management with a focus on efficiency and cost-effectiveness (Mandatory skill).
- Proficiency in using WMS (Warehouse Management System) to track and manage inventory across facilities.
- Experience in wall-to-wall audits to verify inventory compliance and identify areas for improvement.
- Knowledge of the putaway process to systematically store inventory and streamline retrieval.
- Capability to perform stock adjustments as required to reconcile inventory records accurately.
- Experience with SAP HANA for advanced inventory management solutions and reporting.
Roles and Responsibilities
- Conduct regular inventory cycle counts and stock audits to ensure accuracy and resolve discrepancies promptly.
- Manage and update the warehouse management system (WMS) for efficient inventory tracking and management.
- Coordinate with the procurement team to ensure timely replenishment of inventory and prevent stockouts.
- Oversee the putaway process to optimize warehouse space and improve inventory retrieval efficiency.
- Perform periodic wall-to-wall audits to verify inventory levels and compliance with company standards.
- Handle stock adjustments to maintain accurate inventory records and report findings to management.
- Collaborate with cross-functional teams to streamline inventory operations and support business goals.
- Utilize SAP HANA for inventory analysis and generate reports to inform strategic decisions.
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Inventory Management
Posted today
Job Viewed
Job Description
Job Summary
Detail-oriented Inventory Manager with a strong background in medical devices . The role involves overseeing stock control, ensuring inventory accuracy and maintaining optimal stock levels to meet business and regulatory requirements.
Key Responsibilities
- Manage and track inventory of medical devices across warehouses and client sites.
- Ensure accurate stock records using inventory and ERP systems.
- Oversee the receiving, storing, labeling and dispatching of medical instruments.
- Maintain compliance with regulatory standards (e.g., CDSCO, MDR) for medical device handling and storage.
- Coordinate with procurement, sales and delivery teams for inventory planning and restocking.
- Conduct regular audits and physical stock verification to ensure inventory accuracy.
- Monitor inventory KPIs (e.g., stock turnover, shelf-life, usage rates) and report to management.
- Implement and improve inventory management procedures and documentation.
- Ensure proper storage conditions for sensitive medical devices (e.g., temperature/humidity-controlled items).
- Train and supervise warehouse/inventory staff on best practices in medical device handling.
Qualifications & Skills
- Bachelor's degree in Supply Chain Management, Logistics, Healthcare Management or a related field.
- Minimum 35 years of experience managing inventory in a medical device or healthcare-related environment.
- Strong knowledge of medical device classification, labeling and regulatory compliance.
- Hands-on experience with ERP/inventory management systems (e.g., SAP, NetSuite, Zoho Inventory).
- Strong analytical and organizational skills with attention to detail.
- Proficient in Microsoft Excel and inventory reporting.
- Excellent communication and problem-solving skills.
- Ability to manage multiple stakeholders and prioritize tasks in a fast-paced environment.
Inventory Management
Posted 18 days ago
Job Viewed
Job Description
Job Summary
Detail-oriented Inventory Manager with a strong background in medical devices . The role involves overseeing stock control, ensuring inventory accuracy and maintaining optimal stock levels to meet business and regulatory requirements.
Key Responsibilities
- Manage and track inventory of medical devices across warehouses and client sites.
- Ensure accurate stock records using inventory and ERP systems.
- Oversee the receiving, storing, labeling and dispatching of medical instruments.
- Maintain compliance with regulatory standards (e.g., CDSCO, MDR) for medical device handling and storage.
- Coordinate with procurement, sales and delivery teams for inventory planning and restocking.
- Conduct regular audits and physical stock verification to ensure inventory accuracy.
- Monitor inventory KPIs (e.g., stock turnover, shelf-life, usage rates) and report to management.
- Implement and improve inventory management procedures and documentation.
- Ensure proper storage conditions for sensitive medical devices (e.g., temperature/humidity-controlled items).
- Train and supervise warehouse/inventory staff on best practices in medical device handling.
Qualifications & Skills
- Bachelor's degree in Supply Chain Management, Logistics, Healthcare Management or a related field.
- Minimum 35 years of experience managing inventory in a medical device or healthcare-related environment.
- Strong knowledge of medical device classification, labeling and regulatory compliance.
- Hands-on experience with ERP/inventory management systems (e.g., SAP, NetSuite, Zoho Inventory).
- Strong analytical and organizational skills with attention to detail.
- Proficient in Microsoft Excel and inventory reporting.
- Excellent communication and problem-solving skills.
- Ability to manage multiple stakeholders and prioritize tasks in a fast-paced environment.
Inventory Management
Posted 18 days ago
Job Viewed
Job Description
Company Overview
Sturlite Electric Pvt Ltd. is a leading manufacturing and trading company specializing in LED lights, fans, wires, and switches. Based in Bangalore, the company operates in the manufacturing industry with a workforce of 501-1000 employees. For more details about our innovative products and solutions, please visit our website at .
Job Overview
We are seeking a dedicated Junior Inventory Management professional to join our team at Sturlite Electric Pvt Ltd. Located in Bangalore, this full-time role requires candidates with 1 to 3 years of experience in inventory management. The ideal candidate will be proactive in managing and optimizing inventory processes to ensure the smooth functioning of our operations.
Qualifications and Skills
- Proven experience with inventory cycle count, ensuring proper record-keeping and accuracy (Mandatory skill).
- Expertise in conducting stock audits to maintain optimal stock levels and reduce discrepancies (Mandatory skill).
- Strong skills in inventory management with a focus on efficiency and cost-effectiveness (Mandatory skill).
- Proficiency in using WMS (Warehouse Management System) to track and manage inventory across facilities.
- Experience in wall-to-wall audits to verify inventory compliance and identify areas for improvement.
- Knowledge of the putaway process to systematically store inventory and streamline retrieval.
- Capability to perform stock adjustments as required to reconcile inventory records accurately.
- Experience with SAP HANA for advanced inventory management solutions and reporting.
Roles and Responsibilities
- Conduct regular inventory cycle counts and stock audits to ensure accuracy and resolve discrepancies promptly.
- Manage and update the warehouse management system (WMS) for efficient inventory tracking and management.
- Coordinate with the procurement team to ensure timely replenishment of inventory and prevent stockouts.
- Oversee the putaway process to optimize warehouse space and improve inventory retrieval efficiency.
- Perform periodic wall-to-wall audits to verify inventory levels and compliance with company standards.
- Handle stock adjustments to maintain accurate inventory records and report findings to management.
- Collaborate with cross-functional teams to streamline inventory operations and support business goals.
- Utilize SAP HANA for inventory analysis and generate reports to inform strategic decisions.