1,691 Operations Analyst jobs in India
Operations Analyst
Hyderabad, Andhra Pradesh
Sanofi Group
Posted 5 days ago
Job Viewed
Job Description
**Job title** **:** **_A2R CR Operational Analyst_**
**_Location: Hyderabad_**
_About the job_
Sanofi Business Services (SBS), one of the 4 pillars of Sanofi's Business Transformation organization, is setting up a captive Business Services center in Budapest to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee Experience) services. With respect to Account to Report (A2R) the Business Services center will be covering the following areas of the process:
+ Assets Management
+ Tax Accounting
+ Intercompany Accounting
+ Treasury Accounting
+ GL Accounts Closing and Reporting
The Closing & Reporting Accountant reports to A2R Closing & Reporting Lead and works closely with Finance (Controlling, Treasury, Tax, Internal Control), other SBS departments, Customer Service and the A2R team.
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Intercompany COE Operation Accountant within our Account to Report, you'll be working in line to Increase automation, Optimize process, Centralize master data & Build a robust Governance.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
**Main responsibilities:**
+ **Operation:** Deliver GL monthly closing & reporting services to SBS. Review interfaces that generate automatic postings to ensure that they have been correctly booked, AR & AP sub-ledgers are closed and close Balance Sheet and P&L accounts. Request & collect all recurring and non-recurring items, reconcile accounts and post Manual Journal Entries (MJE). Prepare management, tax, legal and statutory reporting at Group and country levels. Prepare ad-hoc reports and analysis.
+ Contribute to business reviews. Execute in compliance of processes, transactions and reports with Sanofi accounting policies, internal control guidelines and audit / SOX requirements.
+ Complete all activities as per the global Core Model and operational KPIs. Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user.
+ Pro-actively anticipate operational issues and coach junior analysts. Build, document and transfer A2R Core Model process knowledge (Level 6/7) relating to GL monthly closure and reporting activities.
+ **Continuous improvement:** Identify process improvement opportunities through elimination of redundant activities. Participate in process automation initiatives and ensure seamless adoption and transition.
_About you_
+ **Experience** : Broad understanding of GL Accounting, monthly closure and reporting activities with ~5 years of professional experience. Understanding of IFRS and local GAAPs
+ **Functional:** Knowledge of IFRS and local GAAPs (essential). Hands on expertise in GL accounting, closing & reporting processes, and activities (essential). Knowledge of GL accounting and reporting (essential). Experience in working within a Business Services organization (advantageous). Good business acumen (advantageous). Strong problem solving, deductive and analytical skills (advantageous)
+ **Technical:** Hands-on experience of SAP FICO (essential) and other accounting related IT tools (e.g. Trintech Cadency) (advantageous). Knowledge of Microsoft Office and expertise of MS Excel (essential)
+ **Interpersonal:** Ability to interact with internal and external clients in a professional manner (essential). Team player, able to work collaboratively transversally and with A2R front line teams with an end-to-end mindset (essential). Good communication skills (advantageous). Attentive to customer needs and feedback (advantageous).
+ **Leadership:** Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential). Attentive to detail and works with precision (advantageous). Action oriented, delivery driven, change agent (advantageous). Role model / coach to junior analysts (advantageous)
+ **Education:** Graduate degree in accounting or finance (essential). Good and proven experience of 5 - 8 years in GL accounting preferably in an international multicultural environment (essential). Fluent in English (essential). Knowledge of other European languages (advantageous).
+ **Working Hours:** Be responsible for the period-end closing and reporting in accordance with Sanofi month end close schedule. The associate may need to work in different working hours during the month-end closing period for 5-7 days, depending on the region they support.
_Why choose us?_
_Add four standard Sanofi selling points and up to three additional selling points that are specific to the role, team or location._
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
+ Part of Global Finance services in Sanofi, gives a great opportunity to work and have a enriching experience in Account to Report domain area.
+ Opportunity to also have a Global exposure in accounting and experience on working for multiple geographies.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
**_Location: Hyderabad_**
_About the job_
Sanofi Business Services (SBS), one of the 4 pillars of Sanofi's Business Transformation organization, is setting up a captive Business Services center in Budapest to provide Finance & Accounting (Account-to-Report, Customer-Invoicing-to-Cash) as well as Employee oriented (Employee Experience) services. With respect to Account to Report (A2R) the Business Services center will be covering the following areas of the process:
+ Assets Management
+ Tax Accounting
+ Intercompany Accounting
+ Treasury Accounting
+ GL Accounts Closing and Reporting
The Closing & Reporting Accountant reports to A2R Closing & Reporting Lead and works closely with Finance (Controlling, Treasury, Tax, Internal Control), other SBS departments, Customer Service and the A2R team.
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Intercompany COE Operation Accountant within our Account to Report, you'll be working in line to Increase automation, Optimize process, Centralize master data & Build a robust Governance.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
**Main responsibilities:**
+ **Operation:** Deliver GL monthly closing & reporting services to SBS. Review interfaces that generate automatic postings to ensure that they have been correctly booked, AR & AP sub-ledgers are closed and close Balance Sheet and P&L accounts. Request & collect all recurring and non-recurring items, reconcile accounts and post Manual Journal Entries (MJE). Prepare management, tax, legal and statutory reporting at Group and country levels. Prepare ad-hoc reports and analysis.
+ Contribute to business reviews. Execute in compliance of processes, transactions and reports with Sanofi accounting policies, internal control guidelines and audit / SOX requirements.
+ Complete all activities as per the global Core Model and operational KPIs. Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user.
+ Pro-actively anticipate operational issues and coach junior analysts. Build, document and transfer A2R Core Model process knowledge (Level 6/7) relating to GL monthly closure and reporting activities.
+ **Continuous improvement:** Identify process improvement opportunities through elimination of redundant activities. Participate in process automation initiatives and ensure seamless adoption and transition.
_About you_
+ **Experience** : Broad understanding of GL Accounting, monthly closure and reporting activities with ~5 years of professional experience. Understanding of IFRS and local GAAPs
+ **Functional:** Knowledge of IFRS and local GAAPs (essential). Hands on expertise in GL accounting, closing & reporting processes, and activities (essential). Knowledge of GL accounting and reporting (essential). Experience in working within a Business Services organization (advantageous). Good business acumen (advantageous). Strong problem solving, deductive and analytical skills (advantageous)
+ **Technical:** Hands-on experience of SAP FICO (essential) and other accounting related IT tools (e.g. Trintech Cadency) (advantageous). Knowledge of Microsoft Office and expertise of MS Excel (essential)
+ **Interpersonal:** Ability to interact with internal and external clients in a professional manner (essential). Team player, able to work collaboratively transversally and with A2R front line teams with an end-to-end mindset (essential). Good communication skills (advantageous). Attentive to customer needs and feedback (advantageous).
+ **Leadership:** Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential). Attentive to detail and works with precision (advantageous). Action oriented, delivery driven, change agent (advantageous). Role model / coach to junior analysts (advantageous)
+ **Education:** Graduate degree in accounting or finance (essential). Good and proven experience of 5 - 8 years in GL accounting preferably in an international multicultural environment (essential). Fluent in English (essential). Knowledge of other European languages (advantageous).
+ **Working Hours:** Be responsible for the period-end closing and reporting in accordance with Sanofi month end close schedule. The associate may need to work in different working hours during the month-end closing period for 5-7 days, depending on the region they support.
_Why choose us?_
_Add four standard Sanofi selling points and up to three additional selling points that are specific to the role, team or location._
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
+ Part of Global Finance services in Sanofi, gives a great opportunity to work and have a enriching experience in Account to Report domain area.
+ Opportunity to also have a Global exposure in accounting and experience on working for multiple geographies.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
This advertiser has chosen not to accept applicants from your region.
0
Operations Analyst
Gurgaon, Haryana
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
1
Operations Analyst
Gurgaon, Haryana
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
2
Operations Analyst
Gurgaon, Haryana
NTT DATA North America
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
3
Operations Analyst
Gurgaon, Haryana
NTT DATA North America
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
· Resource who has strong process/business knowledge and experience with Order-to-Cash processes
· Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
· Someone with analytical bent of mind who can work on providing continuous improvement ideas
· Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
· Proficient with MS office suite (MS Excel, MS outlook etc)
· Ability to use systems effectively for Projects/Time/Resource management and other functions
· Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
· Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
· Resource who has strong process/Business knowledge and experience with Order-to-Cash process
· Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
· Preferred Operations or Back-office Support Services background
· Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
· Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
· Flexible to business requirements
· Coordinate with internal resources and stakeholders for the flawless execution of work
· Effectively communicating your insights and plans to cross-functional team members and management
· Monitoring deliverables and ensuring timely completion of change requests/requirements
· Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
4
Operations Analyst
Bengaluru, Karnataka
Stellar Consulting Solutions, LLC
Posted 3 days ago
Job Viewed
Job Description
Title: Operations Analyst II
Location: Bangalore, India
Position Summary: Candidate will be part of team responsible for the troubleshooting and maintenance of application workloads in multiple cloud environments. Candidate will be responsible for monitoring dashboards and responding to network, application and infrastructure alerts. Candidate will be involved in the management of ticket-based work. There will also be management of communications via phone and email to and from third-party vendors, data-processing vendors, and financial institutions.
Key Areas of Responsibility:
- Monitor, maintain & troubleshoot Candescent SaaS products and offerings (Level 2).
- Lead application and network troubleshooting. This includes working with Network Engineering and Incident Management teams to drive issue resolution.
- Monitor dashboards, respond to application and network alerts, and manage a ticket queue.
- Manage communications via email and respond to phone calls from third-party vendors, internal teams, and financial institutions.
- Document standard operating procedures.
- Assist peer analysts with network specific issues.
- Train and mentor junior members of the team.
Basic Qualifications:
- Bachelor’s degree in computer science/information technology or equivalent experience
- Superior written and verbal communication skills
- Application support experience in the cloud (GCP, AWS, and/or Azure)
- Troubleshooting complex production issues (application, network, infrastructure)
- Observability tool experience (Dynatrace, SolarWinds, GCP, etc.)
Preferred Qualifications:
- Experience in the Banking/FinTech Industry
- Experience with Palo Alto and/or Fortinet appliances
- Expertise in implementing and troubleshooting Network connectivity
- Experience with management and coordination of dedicated circuits
- Experience with VPNs and High-Availability network setups
This advertiser has chosen not to accept applicants from your region.
5
Operations Analyst
Gurugram, Uttar Pradesh
₹1200000 - ₹3600000 Y
AiSensy
Posted 1 day ago
Job Viewed
Job Description
At AiSensy, we are revolutionizing business communication by building India's leading WhatsApp Engagement Platform. We power 120,000+ merchants, enabling them to send 5+ billion WhatsApp messages and drive seamless customer interactions. As a Meta (WhatsApp) Partner , AiSensy helps businesses run campaigns, automate workflows, and drive growth — all on a single platform.
Role Overview
Operations Analyst
is a pivotal role at AiSensy. You will be the architect of operational excellence, focusing on data-driven decision-making, process optimization, and cross-department efficiency.
Roles and Responsibilities
- Build and maintain
real-time dashboards
to track key business KPIs (MRR, ARR, churn, sales pipeline, campaign performance). - Analyze data to
uncover trends, risks, and growth opportunities
for leadership decisions. - Map
end-to-end workflows
across sales, marketing, finance, support, and product teams. - Identify
bottlenecks, redundancies, and automation opportunities
to improve efficiency. - Create and document
Standard Operating Procedures (SOPs)
for scalable growth. - Collaborate with tech teams to
integrate automation tools
(Zapier, n8n, custom systems). - Conduct
cost-benefit analysis and ROI projections
for new initiatives and tools. - Work directly with founders to
forecast, plan, and execute operational strategies
. - Drive
cross-functional alignment
by acting as the bridge between different teams. - Deliver accurate, actionable reports using
Excel, SQL, Metabase, PowerBI, or Tableau
. - Improve decision-making speed by
reducing reporting lag and manual effort
. - Monitor merchant churn, build predictive models, and recommend
retention strategies
. - Standardize reporting cadence with
weekly, monthly, and quarterly business reviews
. - Partner with Sales & Marketing to
optimize funnels and measure campaign ROI
. - Collaborate with Finance to
streamline billing, collections, and revenue reporting
. - Provide Product teams with
data-driven feature prioritization insights
. - Ensure
high data accuracy
across systems and dashboards. - Track and measure success using
defined metrics
(e.g., churn reduction %, reporting accuracy %). - Continuously
iterate and improve processes
to support company hyper-growth.
Qualifications
Must-Have:
- Bachelor's degree in Business, Finance, Analytics, or related fields.
- 2-4 years of experience in operations, business analysis, or consulting (SaaS/Tech preferred).
- Strong proficiency in Excel/Google Sheets and experience with BI tools.
- Excellent analytical and problem-solving skills.
- Ability to translate complex data into simple, actionable insights
- Experience with SQL and data visualization platforms like Metabase or PowerBI.
Nice-to-Have:
- Understanding of SaaS metrics such as MRR, ARR, DAU/WAU, and churn.
- Exposure to process automation tools like Zapier or n8n.
This advertiser has chosen not to accept applicants from your region.
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6
Operations Analyst
Noida, Uttar Pradesh
₹900000 - ₹1200000 Y
Indus Valley Partners
Posted 1 day ago
Job Viewed
Job Description
- Interpret client-specific portfolio guidelines and implement corresponding compliance rules in the internal application.
- Ensure accurate and timely setup, validation, and maintenance of credit compliance configurations for multiple clients.
- Perform operational verification and quality checks to ensure that compliance rules are functioning as intended.
- Analyze credit portfolio data using SQL and Excel to support ongoing monitoring and issue resolution.
- Work closely with client-facing teams to gather requirements, clarify mandates, and ensure alignment with implementation.
- Manage and mentor a team of analysts to ensure consistent execution, high standards, and effective workload distribution.
- Continuously identify and implement process improvements to enhance accuracy, automation, and operational efficiency.
This advertiser has chosen not to accept applicants from your region.
7
Operations Analyst
Gurugram, Uttar Pradesh
₹900000 - ₹1200000 Y
Medchain Innovation
Posted 1 day ago
Job Viewed
Job Description
What You'll Do
- Liaise daily with our warehouse teams and courier partners to maintain strict delivery TATs
- Proactively communicate with customers about order status, delays, or issues, resolving them with empathy and urgency
This advertiser has chosen not to accept applicants from your region.
8
Operations Analyst
Chennai, Tamil Nadu
₹250000 - ₹750000 Y
Barclays
Posted 1 day ago
Job Viewed
Job Description
Date live:
08/29/2025
Business Area:
Trade and Working Capital
Area of Expertise:
Banking Operations
Contract:
Permanent
Reference Code:
JR
Step into a role of Operations Analyst - Trade, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience.
To thrive in this role, you'll need previous experience in:
- Proven track record in the financial services industry, preferably Sales finance / Trade Finance operations.
- General experience of Pay/Receive operations and Funds transfers.
- Ability to identify, analyse and manage operational risks
- Good understanding of Compliance requirements, including Know Your Customer, Anti Money Laundering and Treating Customers Fairly
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand
You may be assessed on key essential skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based out of Chennai.
Purpose of the role
To support Trade and Working Capital with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities
- Support with day-to-day Trade and Working Capital initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
- Monitoring the banks Trade and Working Capital operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory and industry standards.
- Collaboration with teams across the bank to align and integrate Trade and Working Capital processes.
- Identification of areas for improvement and providing recommendations for change in Trade and Working Capital processes.
- Development and implementation of Trade and Working Capital procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on Trade and Working Capital performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in Trade and Working Capital Services.
- Participation in projects and initiatives to improve Trade and Working Capital efficiency and effectiveness.
Analyst Expectations
- To meet the needs of stakeholders/ customers through specialist advice and support
- Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
- Likely to have responsibility for specific processes within a team
- They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
- Check work of colleagues within team to meet internal and stakeholder requirements.
- Provide specialist advice and support pertaining to own work area.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
- Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
- Make judgements based on practise and previous experience.
- Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
- Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
- Build relationships with stakeholders/ customers to identify and address their needs.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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