10,202 Operations Lead jobs in India

Job Summary:

We are looking for a dynamic and results-driven Operations Lead to join our Founding Team. The Operations Lead will play a pivotal role in managing and optimizing our operations function to ensure the seamless execution of property acquisition, refurbishment, and buyer operations processes. This multifaceted role encompasses overseeing the entire buyer journey, from pre-contact to closing, while also spearheading refurbishment and maintenance activities for the properties we acquire. The ideal candidate will have a strong background in Operations & Procurement, excellent communication and organizational skills, and a passion for delivering outstanding service to clients.

What you’ll do:

● Execute and establish Standard Operating Procedures (SOPs) for home refurbishment and inventory management operations, to ensure consistency, quality, and efficiency.

● Identify and onboard vendors, negotiate contracts, and manage vendor relationships to ensure timely and cost-effective completion of deals.

● Collaborate with cross-functional teams to identify opportunities for process improvement and innovation, enabling us to offer the best homes to customers

● Develop and implement strategies to optimize the buyer journey and improve customer satisfaction

● Lead the coordination of property operations, providing valuable support to buyers throughout the closing process to facilitate successful transactions.

● Build & manage a support team for the operations function

What we’re looking for:

● 3+ years of relevant work experience, with a focus on operations and procurement.

● Demonstrated ability to drive results and achieve targets.

● Detail-oriented and highly organized, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

● Excellent communication skills, with the ability to build relationships with clients and stakeholders

● A passion for delivering exceptional customer service and exceeding client expectations.

• Oversee and manage daily operational activities to ensure efficiency and productivity.
• Develop and implement operational strategies and procedures.
• Monitor and analyze operational performance, identifying areas for improvement.
• Lead, mentor, and manage a team of operational staff.
• Manage departmental budgets and control operational expenses.
• Ensure compliance with company policies, procedures, and regulatory standards.
• Collaborate with cross-functional teams to achieve business goals.
• Implement process improvements and best practices.
• Manage vendor relationships and procurement processes.
• Prepare operational reports and present findings to senior management.

• Lead and manage operational activities to ensure efficiency and productivity.
• Supervise and mentor a team of operational staff, fostering a high-performance culture.
• Develop and implement operational strategies to meet business objectives.
• Monitor key performance indicators (KPIs) and identify areas for improvement.
• Ensure compliance with all relevant regulations and company policies.
• Manage resources, including personnel and equipment, to optimize operational output.
• Collaborate with other departments to streamline processes and resolve issues.
• Implement quality control measures and best practices.
• Drive continuous improvement initiatives within the operations department.
• Prepare operational reports and present findings to senior management.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 6 years of experience in operations management or a related leadership role.
• Proven experience in team leadership and staff management.
• Strong understanding of operational processes and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in relevant operational software and tools.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.

We are looking for a Product Operations Lead to streamline the way we build, ship, and scale products across OnArrival. You’ll be the connective tissue between Business, Engineering, Customer Success, and Other verticals, ensuring our teams operate with clarity, speed, and consistency.

Your mandate: build repeatable systems, optimize processes, and make sure every product decision is backed by the right data, customer insights, and operational rigor.

This role is perfect for someone who thrives in fast-moving environments, loves problem-solving across functions, and wants to influence how a product org scales.

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Key Responsibilities

Operational Excellence

• Own the product development process end-to-end (roadmap rituals, sprint alignment, release readiness).

• Create frameworks for feature rollouts, experimentation, and product lifecycle management.

• Define and track operational KPIs for product velocity, release quality, and adoption.

Cross-Functional Alignment

• Act as the bridge between Engineering, Product, Design, and Customer Success.

• Translate engineering updates into digestible, customer-facing insights for CS and Partnerships.

• Partner with Customer Success to ensure feedback loops are structured and influence the roadmap.

Data & Insights

• Set up and maintain product analytics dashboards (adoption, retention, NPS, usage patterns).

• Ensure product teams have the right data to make decisions quickly.

• Manage tooling (e.g., Jira, Productboard, Superset, Notion) and streamline usage across teams.

Release & Change Management

• Drive release communications (internal release notes, CS enablement, partner updates).

• Standardize incident and escalation communication between Eng and CS.

• Ensure go-to-market readiness for major product launches.

Leadership & Scale

• Build and mentor a small team of product ops specialists as the function scales.

• Champion operational best practices across the org.

• Work closely with leadership to shape how Product Ops evolves within OnArrival.

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Qualifications

• 6–10 years of experience in Product Operations, Program Management, or Product Management at a SaaS/tech company (startup or scale-up experience preferred).

• Strong understanding of software development lifecycles, Agile methodologies, and release management.

• Hands-on experience with product & project tools (Jira, Confluence, Productboard, ClickUp, Notion, Superset, etc.).

• Analytical mindset; comfortable with product data and metrics.

• Excellent communication skills; able to translate complex updates into clear narratives for both internal and external stakeholders.

• Proven track record of driving alignment in cross-functional teams.

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What We Offer

• Opportunity to shape the Product Ops function from the ground up.

• Work at the intersection of engineering, product, and customer-facing teams on high-impact problems.

• A culture that values speed, ownership, and deep problem-solving.

• Competitive compensation and growth opportunities in a scaling startup.

About us:

Pioneering Agentic Customer Management

At SuperAGI, we believe the future of customer engagement is intelligent, autonomous, and deeply personalized. What began as one of the world’s first agentic frameworks—earning global recognition with 15,000+ GitHub stars—has evolved into a full-stack Agentic Customer Management platform that empowers businesses to automate, enrich, and intelligently act on every customer signal. Our open-source success also helped us secure our Series A funding, fueling our mission to make agentic AI a business superpower.

About the role:

We’re looking for a highly analytical and strategic Revenue Operations Lead to build and optimize the infrastructure that powers our revenue engine. You will own the end-to-end RevOps stack — aligning sales, marketing, customer success, and finance — to drive revenue growth, improve operational efficiency, and enable data-driven decision-making.

This role is both hands-on and strategic , ideal for someone who thrives in a fast-paced environment and is passionate about building scalable systems that support high-performing teams.

Key Responsibilities:

• Design and execute revenue operations strategy across the full customer lifecycle: lead → pipeline → close → retention → expansion

• Align sales, marketing, and customer success teams on shared KPIs, dashboards, and definitions (e.g. lead stages, funnel health, attribution, etc.)

• Act as the strategic advisor to GTM leaders with insights, forecasting, and data storytelling

• Build, document, and optimize revenue workflows and playbooks (e.g., lead routing, deal stage progression, renewal workflows)

• Own the GTM tech stack: CRM (e.g. Salesforce / HubSpot), sales enablement, marketing automation, CS tools

• Monitor data integrity across systems and ensure smooth integration between platforms

• Create and maintain dashboards and reports to track key metrics like pipeline velocity, win rates, churn, NRR, CAC, and sales cycle

• Lead quarterly and monthly forecasting processes in partnership with Sales & Finance

• Use historical data to identify trends and recommend growth opportunities

• Provide reps and managers with visibility into performance metrics and actionable insights

• Support sales enablement through tooling, reporting, and content delivery

• Partner with Marketing Ops and CS Ops (or build those functions) to create a unified view of revenue

Skills & Qualifications:

• 4–7 years of experience in Revenue Operations, Sales Ops, or similar GTM operational roles

• Strong command of CRM platforms (Salesforce, HubSpot) and tools like Looker, Tableau, Gong, Outreach, etc.

• Proven experience in cross-functional collaboration across Sales, Marketing, CS, and Finance

• High analytical acumen — able to turn data into insights and insights into action

• Exceptional project management and organizational skills

• Comfortable in a fast-moving, high-growth startup or scale-up environment

• Strong communication and stakeholder management skills

We are seeking a seasoned Global Operations & HR Transformation Leader with a strong techno-functional background to drive excellence, Recruitment Operations, and Internal Audit functions. The ideal candidate will bring deep expertise in Lean Six Sigma methodologies , system-based controls , and data-driven decision-making , with a proven track record of implementing global systems and delivering measurable business outcomes.

Key Responsibilities:

• Lead system implementation and enhancement initiatives tools
• Drive continuous improvement and process optimization across global HR and recruitment operations using Lean Six Sigma and Operational Excellence frameworks .
• Manage audit reporting and governance processes, including drafting quarterly Audit Committee Reports for executive leadership.
• Serve as a line of defense in internal audits, ensuring compliance and process maturity through regular audit cycles and system-based controls.
• Oversee recruitment operations , including RPO deployment, final assessments, and candidate reimbursements.
• Implement quality monitoring systems and drive service excellence across multi-location HR Shared Services.
• Utilize advanced Excel skills and data analytics to improve reporting accuracy, reduce cycle times, and enhance stakeholder experience.
• Collaborate with IT and SaaS vendors to improve system workflows and user satisfaction

Qualifications:

• MBA in HR/Operations or related field
• Certified in Lean Six Sigma (Green Belt/Black Belt preferred)
• Proven experience in GRC tools , Workday , ServiceNow , and Excel-based reporting
• Strong background in audit management , HR technology , and global recruitment
• Excellent stakeholder engagement and vendor management skills
• Experience in managing large-scale transitions and global deployments

Preferred Skills:

• Black Belt project support experience
• Strong analytical and problem-solving mindset
• Technofunctional expertise in HR systems and audit tools
• Ability to lead cross-functional teams and drive strategic initiatives

Job Title: Technical Operations Lead

Location: Indore, MP (work from office only)

Experience: 7–12 Years

Shift: 24x7 Rotational Shifts

Qualification: B.Tech/B.E. in Computer Science, Information Technology, or a related field

Job Summary:

We are seeking a highly skilled and experienced Technical Operations Lead to oversee and guide a team of technical professionals in a dynamic, 24x7 production environment. The ideal candidate will have a strong background in Linux system administration, incident management, production deployments, and cross-functional coordination. This role demands a proactive leader who can manage escalations, ensure system uptime, and drive operational excellence.

Key Responsibilities:

• Lead and mentor a team of 10+ technical operations engineers.
• Guide the team in handling critical situations and high-severity incidents.
• Manage and resolve L2/L3 technical issues, ensuring minimal downtime and quick resolution.
• Handle customer escalations and coordinate with internal stakeholders for timely resolution.
• Escalate critical issues through the appropriate hierarchical channels.
• Collaborate with cross-functional teams including development, QA, and infrastructure.
• Monitor systems using industry-standard tools and respond to alerts proactively.
• Guide the team in performing production deployments, patching, and release management.
• Maintain and troubleshoot On-premise server infrastructure.
• Ensure adherence to operational processes and documentation standards.
• Participate in 24x7 shift rotations and provide on-call support as needed.

Required Skills & Qualifications:

• 8–12 years of experience in technical operations or system administration.
• Proven experience in leading and managing technical teams.
• Strong Linux administration skills (command-line, scripting, troubleshooting).
• Solid understanding of networking fundamentals (beyond basic level).
• Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus, etc.).
• Experience in incident management and root cause analysis.
• Familiarity with ITIL processes and escalation management.
• Experience in production deployment and release management.
• Working knowledge of Hadoop and distributed systems.
• Basic knowledge of Docker and Ansible .
• Excellent communication and coordination skills.
• Ability to work under pressure in a fast-paced environment.

Preferred Qualifications:

• Certifications in Linux (RHCE, LFCS), Networking (CCNA), or ITIL.
• Experience with cloud platforms (AWS, Azure, GCP) is a plus.
• Automation/scripting experience (Shell, Python, Ansible) is an advantage.