600 Operations Leadership jobs in India

We are searching for a visionary and experienced Director of Hotel Operations to lead our hospitality ventures. This is a unique, fully remote leadership opportunity, designed for an individual who can strategically oversee and guide the operational success of our hotel properties without being physically present on-site. The ideal candidate will possess extensive experience in hotel management, including front office, housekeeping, F&B, and guest services, with a strong emphasis on driving operational efficiency, guest satisfaction, and profitability. You will be responsible for developing and implementing standardized operational procedures, training programs, and quality assurance measures across all locations. This remote role demands exceptional leadership, communication, and problem-solving skills, as you will be managing dispersed teams and relying heavily on technology for communication and oversight. Key responsibilities include developing and managing operational budgets, analyzing financial performance reports, and implementing cost-saving initiatives. You will work closely with on-site general managers and department heads to ensure adherence to brand standards and regulatory compliance. The ability to leverage technology for remote monitoring, performance tracking, and virtual team building is paramount. We are looking for a strategic thinker with a proven ability to motivate and guide teams from a distance, foster a positive work culture, and drive continuous improvement in guest experiences. Experience in crisis management and implementing effective contingency plans is also highly valued. This is an exciting chance to leverage your deep hospitality expertise in a pioneering remote leadership capacity. While our properties are located throughout the region, this role is entirely remote, allowing you to work from anywhere within India, specifically connected to the operational hub of Lucknow, Uttar Pradesh, IN . Our client values adaptability, innovation, and a strong commitment to excellence in hospitality.

Our client is seeking a seasoned and strategic Operations Manager to lead their remote operations team. This is a critical, fully remote leadership role responsible for optimizing operational efficiency, driving productivity, and ensuring the seamless execution of business processes across the organization. You will oversee day-to-day operations, develop and implement operational strategies, and manage cross-functional teams to achieve key performance indicators. Your responsibilities will include process improvement initiatives, resource allocation, and budget management for operational activities. You will be instrumental in identifying bottlenecks, implementing solutions, and fostering a culture of continuous improvement. Developing and maintaining strong relationships with internal and external stakeholders, vendors, and partners will be crucial. Ensuring compliance with industry regulations and company policies is paramount. You will lead the implementation of new technologies and systems to enhance operational capabilities and streamline workflows. Performance analysis, reporting on key operational metrics, and providing actionable insights to senior management will be a core function. Risk management and mitigation strategies for operational challenges will also fall under your purview. Strong leadership, strategic thinking, and excellent problem-solving skills are essential. Experience in managing remote teams and fostering a high-performance culture in a distributed environment is mandatory. Proficiency in project management methodologies and operational software is required. A bachelor's or master's degree in Business Administration, Operations Management, or a related field is required. Exceptional communication, negotiation, and interpersonal skills are vital for this remote leadership role. Join our client to shape the future of their operations, working remotely from anywhere, and influencing business success that may be associated with **Dehradun, Uttarakhand, IN**.

Our client, a rapidly growing global organization, is seeking an experienced and visionary Senior Operations Director to lead their distributed operational teams. This is a fully remote position, offering the flexibility to work from anywhere.

Responsibilities:

• Oversee and direct all aspects of the company's operations, including process optimization, resource allocation, and performance management, across multiple remote teams.
• Develop and implement strategic operational plans that align with the company's long-term objectives and growth initiatives.
• Drive efficiency and effectiveness across all operational functions, identifying and implementing best practices.
• Manage budgets, P&L responsibilities, and financial forecasting for the operations department.
• Lead, mentor, and develop a high-performing team of operational managers and staff, fostering a collaborative and productive remote work culture.
• Ensure operational compliance with all relevant legal, regulatory, and industry standards.
• Build and maintain strong relationships with key stakeholders, including internal departments, clients, and external partners.
• Implement and manage technology solutions and systems to enhance operational capabilities and data-driven decision-making.
• Monitor key operational metrics and KPIs, reporting on performance to executive leadership and identifying areas for improvement.
• Champion a culture of continuous improvement, innovation, and customer satisfaction throughout the operations division.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record of successfully managing large-scale, complex operations, preferably in a distributed or remote-first environment.
• Demonstrated ability to develop and execute strategic operational plans and drive significant business results.
• Strong financial acumen, including experience with budgeting, P&L management, and financial analysis.
• Exceptional leadership, team-building, and motivational skills, with a focus on managing remote teams effectively.
• Expertise in process improvement methodologies (e.g., Lean, Six Sigma) and operational efficiency tools.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency in utilizing technology and data analytics to drive operational decision-making.
• Experience in scaling operations and managing change within a growing organization.

This is a unique opportunity for a seasoned operations leader to shape the future of a dynamic company from a remote location, driving strategic initiatives and fostering operational excellence across a global footprint.

Our client, a rapidly scaling tech startup with a global customer base, is seeking an experienced and visionary Chief Operations Officer (COO) to lead their operations entirely remotely. This executive role is critical to scaling the business efficiently, optimizing processes, and ensuring the delivery of exceptional products and services to our customers worldwide. The ideal candidate will be a strategic thinker with a proven track record in operational leadership, P&L management, and driving high-performance cultures within distributed teams. Responsibilities include overseeing all day-to-day operations, developing and implementing strategic operational plans aligned with company goals, managing cross-functional teams (including engineering, product, customer success, and marketing), optimizing operational workflows and implementing best practices for efficiency and scalability, establishing key performance indicators (KPIs) and metrics to track operational success, managing budgets and financial performance, fostering a strong company culture that thrives in a remote environment, and identifying and mitigating operational risks. You will be a key member of the executive leadership team, reporting directly to the CEO, and playing a vital role in shaping the future growth and success of the company. This is a unique opportunity to make a significant impact on a growing organization, leveraging your expertise to build robust operational frameworks and empower a talented remote workforce. We offer a highly competitive executive compensation package, including equity, comprehensive benefits, and unparalleled flexibility to work from anywhere. The company is committed to building a world-class organization powered by exceptional talent, irrespective of geographical location. Your leadership, strategic acumen, and ability to drive results in a remote setting will be paramount.

Key Responsibilities:

• Oversee and optimize all aspects of company operations in a remote environment.
• Develop and execute strategic operational plans to support business growth.
• Manage and mentor cross-functional leadership teams.
• Implement and refine operational processes for efficiency and scalability.
• Establish and monitor key performance indicators (KPIs) for operational success.
• Manage operational budgets and ensure financial discipline.
• Cultivate a high-performance, collaborative remote work culture.
• Identify and address operational challenges and risks proactively.

**Role Description:**
Let's do this. Let's change the world. We are seeking an individual who thrives in ambiguity, capable of shaping driving end-to-end process excellence and performance management with speed and precision. In this vital role, you will serve as the Performance Management Lead.
Reporting to the Process Mgmt., E2E Policies, & Performance Lead, you will be support the designing and driving the deployment of a global strategy for procurement processes, defining and implementing best-in-class practices, and delivering processes and technology that align with channel and category strategies. This role plays a critical part in ensuring efficient, cost-effective, and compliant requisition-to-order transactions while maintaining strong supplier relationships and enhancing the end-user experience.
**Roles & Responsibilities:**
+ Design and drive the deployment and execution of global Procurement processes to establish a consistent approach across all business units and regions.
+ Define and implement best in class Procurement processes.
+ Deliver processes and technology which effectively enable the channel strategies and category strategies.
+ Own and define the technology requirements and roadmap for respective process areas, liaising with Digital Strategy team for integration in broader Amgen Digital roadmap.
+ Contribute to Procurement balanced scorecard development including value delivered to the business with key KPIs to track progress and ensure aligned to overall Procurement strategy and multi-year strategic roadmap.
+ Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, and robust compliance.
+ Define continuous reporting capabilities on compliance and performance Procurement processes.
+ Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Procurement processes and reports.
+ Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function.
**Basic Qualifications:**
+ Master's degree and 8 to 12 years of procurement process management or related experience, OR
+ Bachelor's degree and 10 to 14 years of procurement process management or related experience
**Functional Skills:**
**Must-Have Skills:**
+ Proven experience in designing and deploying global Procurement processes aligned with business objectives and functional strategies.
+ Demonstrated ability to develop and implement balanced scorecards to track Procurement performance and progress against key metrics.
+ Proven expertise in driving continuous improvement initiatives to enhance efficiency, customer satisfaction, and process standardization.
+ Strong knowledge of compliance frameworks, with experience ensuring adherence to internal control policies and Procurement procedures.
**Good-to-Have Skills:**
+ Analytical mindset with a focus on continuous improvement and value delivery.
+ Experience with analytical tools (Tableau, Power BI etc. ) (preferred)
+ Experience with Global Procurement e-Sourcing (i.e. Workday Strategic Sourcing Ariba, etc.) and CLM Tools (e.g., Icertis, Sirion Labs)
**Professional Certifications (please mention if the certification is preferred or mandatory for the role):**
+ Chartered Accountant or Certified Public Accountant or equivalent or Public Accounting experience (preferred)
**Soft Skills:**
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ Ability to navigate ambiguity
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented, with a focus on achieving team goals
+ Influencing and Change Management skills

Our client is seeking an accomplished and visionary Director of Operations Management to lead their operational strategies in a dynamic, fully remote environment. This role is designed for a seasoned leader who thrives in a distributed team setting and possesses a proven ability to drive efficiency, innovation, and profitability across diverse business functions. As the Director, you will be responsible for overseeing all aspects of operational execution, ensuring seamless integration of processes and resources. You will develop and implement operational frameworks that enhance productivity, streamline workflows, and optimize resource allocation. Your leadership will be critical in fostering a culture of continuous improvement and operational excellence, encouraging data-driven decision-making and the adoption of best practices. This position requires a strategic thinker with a strong understanding of organizational design, performance metrics, and change management principles. You will mentor and guide a team of operational professionals, empowering them to achieve ambitious goals. The ability to identify and address operational bottlenecks, implement corrective actions, and ensure compliance with industry regulations is essential. You will also play a key role in strategic planning, contributing insights on operational feasibility and scalability for new initiatives. This is a remote-first opportunity, demanding exceptional communication, collaboration, and project management skills to effectively manage a distributed workforce and global operations. A robust understanding of technology solutions that support remote operations will be advantageous. You will be expected to present findings and strategic recommendations to senior leadership, demonstrating a clear impact on the organization's bottom line. This role is perfect for an individual seeking to make a significant impact on a growing organization while enjoying the autonomy and flexibility of a remote work arrangement.

Responsibilities:

• Develop and execute comprehensive operational strategies aligned with the company's long-term vision.
• Oversee daily operations, ensuring efficiency, quality, and adherence to service level agreements.
• Lead and mentor a distributed team of operational managers and staff, fostering a high-performance culture.
• Implement and refine operational processes, leveraging technology and data analytics for continuous improvement.
• Identify and manage operational risks, developing contingency plans and mitigation strategies.
• Drive cost optimization initiatives and enhance resource utilization across all operational units.
• Collaborate with cross-functional departments to ensure seamless integration of operations with other business functions.
• Develop and monitor key performance indicators (KPIs) to track operational effectiveness and identify areas for improvement.
• Stay abreast of industry trends and best practices in operations management and implement relevant innovations.
• Prepare comprehensive operational reports and present strategic recommendations to senior leadership.

Qualifications:

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in operations management, with a proven track record of leading large-scale operations.
• Demonstrated experience in strategic planning, process improvement, and change management.
• Strong leadership and team-building skills, with the ability to manage remote teams effectively.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Proficiency in operations management software and data analysis tools.
• Excellent communication, presentation, and interpersonal skills.
• Experience in managing diverse operational functions and adapting to evolving business needs.

Our client is seeking an experienced and dynamic Senior Retail Operations Manager to lead their retail operations entirely remotely. This is a unique opportunity to shape and manage a distributed retail network, ensuring seamless operations, exceptional customer experiences, and efficient supply chain management from anywhere. You will be responsible for developing and implementing strategic operational plans, overseeing store performance, managing inventory, optimizing staffing levels, and ensuring compliance with company standards and policies. The ideal candidate will possess a proven track record in retail management, strong leadership skills, and the ability to drive results through remote teams. You will leverage technology and innovative approaches to maintain high operational efficiency and profitability.

The successful candidate will have a Bachelor's degree in Business Administration, Management, or a related field, with a minimum of 6-8 years of progressive experience in retail management, including multi-site oversight. Demonstrated success in managing operations, P&L responsibility, inventory control, and customer service initiatives is essential. Experience in developing and implementing operational procedures, training programs, and performance metrics is required. Excellent communication, delegation, and motivational skills are critical for leading and engaging remote teams. You should be proficient in retail management software, inventory systems, and data analysis tools. A strong understanding of e-commerce integration and omni-channel retail strategies is a significant advantage. The ability to adapt to a fast-paced, evolving retail landscape and a passion for delivering outstanding customer experiences are paramount.

Key Responsibilities:

• Develop and execute strategic operational plans for the retail network.
• Oversee the daily operations of all retail locations remotely.
• Monitor and analyze key performance indicators (KPIs) to drive sales and profitability.
• Manage inventory levels, stock control, and supply chain logistics.
• Ensure consistent execution of merchandising standards and visual presentation.
• Develop and implement training programs for retail staff to enhance skills and customer service.
• Manage operational budgets and identify cost-saving opportunities.
• Address and resolve operational challenges and customer escalations remotely.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Implement strategies to enhance customer satisfaction and loyalty.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what's next. Let's define tomorrow, together.
**Description**
**Job overview and responsibilities**
United Digital Technology is focused on managing the risk profiles of suppliers, especially in the areas of security, data protection, SLAs, financials, and their ongoing stability. United Digital Technology requires effective supplier risk & performance management to support the growing application and Infrastructure landscape.
Overall, effective Supplier Performance Analyst - Supplier Management in Digital Technology requires a broad range of skills and knowledge, including technical expertise, risk management skills, contract management skills, relationship management skills, data analysis skills, communication skills, and industry knowledge. To effectively manage supplier performance in Digital Technology, it is essential to have a strong understanding of the Digital Technology landscape, including hardware, software application services, networks, and cloud services.
The Supplier Performance Data Analyst role will be responsible for analyzing data specific to vendor performance, relationships and vendor risks as defined by Digital Technology. This role will measure data to ensure vendors meet performance expectations, operational standards, and meet budget targets. To be successful in this role, one must be detail-oriented and adept at multitasking effectively as well as demonstrate exceptional analytical, problem-solving, data analysis negotiating and decision-making skills.
+ Supplier Performance Evaluation, conducting regular assessments of supplier performance using established metrics and KPIs
+ Provide actionable insights to relevant stakeholders
+ Collaborate with cross functional teams to set performance expectations and improvement targets. Monitor key performance indicators for vendors, flagging any deviations for review
+ Identify and assess potential risks associated with supplier relationships, specifically around reliability, resiliency & continuity of operations from digital technology suppliers Develop risk mitigation strategies and action plans to minimize the impact of identified risks
+ Stakeholder Management, Maintain open and productive communication to foster positive relationships with key stakeholders
+ Address performance issues promptly and professionally, working with business owners & suppliers to implement corrective actions
+ Assist in contract review to ensure alignment with performance expectations
+ Assist in evaluating supplier satisfaction of internal stakeholders through processes such as balanced scorecard, testimonial management, performance interviews, etc
+ Data Analysis and Reporting, Compile and analyze data related to supplier performance and risk factors
+ Generate regular reports and dashboards to provide insights to management and stakeholders Present findings and recommendations to senior management and relevant stakeholders
+ Continuous Improvement, Identify opportunities for process improvements in supplier management and risk assessment process
+ Collaborate with stakeholders to develop and implement best practices
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ Information Technology or Business or equivalent experience, education, or training. Business or Supply Chain Management
+ 4+ years IT and/or business experience, or any equivalent combination of experience, education, and/or training.
+ Strong analytical and problem-solving skills
+ Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
+ Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
+ Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines
+ success in terms of the entire team through mentoring and knowledge transfer
+ Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
+ Must be legally authorized to work in India for any employer without sponsorship
+ Must be fluent in English and Hindi (written and spoken)
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Data Science and Analytics, strong background in data analysis, statistical analysis, and data visualization
+ Business or Supply Chain Management. Finance or Accounting. Contract Management
+ Risk Management
+ 3 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
+ Experience with vendor management tools
+ Experience participating on cross-functional teams
+ High proficiency MS eco system
+ Proficiency in ServiceNow to develop reports and a
+ Proficiency developing dashboards using various tools like Spotfire, Tableau, Power BI
+ Familiarity with supply chain management software and procurements systems
+ Understanding of financial statements and the ability to assess supplier financial stability
+ Knowledge and understanding of (COOP) and disaster recovery plans

We are seeking a strategic, client-focused, and results-driven Performance Marketing Manager to lead and manage key paid media accounts. The ideal candidate will be responsible for driving the performance marketing strategy, overseeing campaign delivery, and ensuring client satisfaction through continuous performance optimization and operational excellence. This role acts as the primary point of contact for clients and plays a critical role in account planning, execution, and growth.

Key Responsibilities:

1. Strategy Development & Execution

• Partner with the PPC Director and clients to develop comprehensive performance marketing strategies aligned with business goals.
• Ensure campaigns are executed to plan, meet defined KPIs, and follow best practices across platforms (Google, Meta, Programmatic, etc.).
• Translate client objectives into actionable plans and performance roadmaps.

2. Campaign & Account Management

• Lead the day-to-day execution of campaigns including planning, optimization, reporting, and performance tracking.
• Maintain accountability for on-time, in-budget delivery of all campaign activities.
• Regularly review and improve campaign structures, bid strategies, targeting, and creatives to maximize efficiency.

3. Client Communication & Relationship Management

• Act as the subject matter expert (SME) and primary point of contact for clients on performance-related discussions.
• Lead weekly and monthly client meetings, performance reviews, and strategic planning sessions.
• Build and sustain strong client relationships through proactive communication and delivery excellence.

4. Cross-Functional Collaboration

• Work closely with Account Directors to identify and drive account growth opportunities.
• Collaborate with Client Servicing and cross-channel teams (SEO, Social, Analytics, Creative) to ensure strategic alignment and integrated delivery.
• Share insights and learnings across teams to drive innovation and elevate digital performance maturity.

5. Reporting & Insights

• Deliver regular and ad hoc reports with actionable insights that demonstrate campaign impact and opportunities for improvement.
• Use tools such as Google Analytics, Google Data Studio, and platform-specific dashboards to analyze data and generate recommendations.

Required Skills & Qualifications:

• 3–5 years of hands-on experience in performance marketing with a strong background in Paid Search, Paid Social, and/or Programmatic.
• Proven track record of driving measurable results and successfully managing client accounts.
• Strong communication and client-facing skills with experience presenting to senior stakeholders.
• Expertise in tools such as Google Ads, Meta Ads Manager, Google Analytics, and campaign management platforms (e.g., SA360, DV360).
• Excellent problem-solving, analytical thinking, and project management abilities.
• Ability to mentor junior team members and coordinate cross-functional collaboration.

Preferred Qualifications:

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Certifications in Google Ads, Meta Blueprint, or other media platforms.
• Prior experience in a media agency or digital consultancy.