0 Operations Management jobs in India

Company Overview

At MagikKraft, we are revolutionizing the construction industry by redefining how projects are monitored, managed, and delivered faster, smarter, and safer.

Job Overview

MagikKraft is seeking an enthusiastic Operations Management Intern to join our team in Ahmedabad. This entry-level position is ideal for a fresher with 0 to 1 years of experience looking to grow in the rapidly evolving construction sector. This is an in-office internship position where you will work closely with our team to ensure the seamless operation of project management tasks.

Qualifications and Skills

• Possess strong project coordination skills, enabling efficient management of project timelines and deliverables (Mandatory skill).
• Demonstrate quality assurance capabilities to ensure that all project deliverables meet or exceed set standards (Mandatory skill).
• Understanding of drone technology and its application in modern construction projects for monitoring and data collection.
• Knowledge in resource allocation to maximize efficiency and productivity within project constraints.
• Ability to optimize processes to ensure that operations are conducted in the most efficient manner possible.
• Experience with remote monitoring techniques to oversee project developments without physical presence.
• Basic budgeting acumen to assist in financial planning and control of resources.
• Familiarity with supply chain management concepts to effectively control and manage project logistics.

Roles and Responsibilities

• Assist in the coordination and management of construction projects to ensure they align with predefined objectives.
• Participate in the development and implementation of quality assurance protocols to maintain high project standards.
• Utilize drone technology and digital tools to enhance project monitoring and reporting.
• Support in resource allocation and management to ensure optimal use of materials and personnel.
• Contribute to process improvement initiatives aimed at increasing operational efficiency.
• Engage in remote monitoring tasks to ensure projects are progressing as planned from a distance.
• Aid in budgeting exercises to help in controlling project costs effectively.
• Collaborate with the supply chain team to optimize project-related logistics and procurement activities.

Company Description

Welcome to TBD We specialize in creating unforgettable adventures and unparalleled experiences worldwide. Our dedicated team of travel experts curates personalized itineraries to cater to diverse travel styles, from luxury escapes to budget-friendly adventures. We ensure that every trip exceeds our clients' expectations by discovering hidden gems and embracing diverse cultures. Join us at TBD and let us turn your wanderlust dreams into memorable journeys.

Role Description

This is a remote internship role for an Operations Management Intern. The intern will assist with day-to-day operations management, support project management tasks, and enhance customer service processes. They will also be involved in communication tasks, analytical assignments, and other operational support activities to ensure efficiency and effectiveness in daily operations.

Qualifications

• Operations Management and Project Management skills
• Analytical Skills for data-driven decision making
• Strong Communication and Customer Service skills
• Ability to work independently and remotely
• Proactive attitude and willingness to learn
• Enrollment in a relevant undergraduate program

Job Title: Operations Management Executive

Experience: 1+ Years

Location: Gurugram (Work from Office)

Notice Period: Immediate Joiners Preferred

Role Overview

We are seeking a detail-oriented and proactive Operations Executive to support our day-to-day business operations and assist in key project deliverables. The ideal candidate will have strong coordination and communication skills, proficiency in Excel, and the ability to liaise with internal teams, external vendors, and partners to ensure smooth operational workflows.

Key Responsibilities

• Provide operational support across departments, ensuring timely and efficient execution of tasks.
• Must have good experince in handling global IT clients and Vendors.
• Assist senior team members in project tracking and deliverables.
• Support the sales team by preparing quotations, tracking orders, and managing relevant documentation.
• Coordinate with vendors and suppliers for quotations, purchase orders, and agreements.
• Strong documentation skills using various tools like advance excel etc
• Maintain and organize client documentation such as contracts, quotations, purchase/sales records, etc.
• Communicate with vendors and OEMs regarding pricing, timelines, and product/service availability.
• Draft and respond to business correspondence professionally; ensure follow-up on open tasks.
• Manage and maintain financial data including entry, reconciliation, and invoice follow-ups.

Candidate Requirements

• Graduate/Postgraduate minimum 1 year of relevant experience in operations or support roles.
• Willing to work in rotational shifts if required.
• Strong verbal and written communication skills.
• Good negotiation and vendor management skills.
• Proficient in Microsoft Excel and general documentation.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Job Type: Full-time

Pay: ₹300, ₹500,000.00 per year

Application Question(s):

• Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
• Current CTC ?
• Expected CTC ?
• In how many days you can join if get shortlisted ?
• What is your detailed present location?
• Have you read the job description and comfortable to work on defined roles ?
• Comfortable to work completely from Gurugram office ?
• Sine this is a operational role , we might need you to work in rotational shift as well , are you ok with it ?
• Total years of experience in Operations / Service delivery management or similar in IT industry ?
• Have you handled the International IT customers in terms of Operations or Service delivery ?
• Please mention the IT technologies you are aware of ?
• Total years of experience you have in customer documentations (Quotations , Sales-Purchase order etc .)?

Work Location: In person

Proclink IT Consulting & Services
is seeking highly skilled
Refinery Operations Management Consultant
to support clients in driving operational excellence, digital transformation, and performance improvement across refining operations. The ideal candidate will possess deep industry knowledge, hands-on experience in refinery processes, and the ability to lead strategic initiatives that enhance safety, reliability, margin, and efficiency.

Key Responsibilities:

· Assess current refinery operations, workflows, and KPIs to identify performance gaps and improvement opportunities

· Lead initiatives focused on production optimization, energy efficiency, turnaround planning, margin improvement, and reliability.

· Propose innovative solutions for operations management leveraging the latest industry trends and technologies.

· Facilitate collaborative workshops with client teams to gather requirements, assess solution feasibility, and define implementation roadmaps aligned with enterprise digital strategies

· Design and implement operations management solution including Operations Logbook, Task Management, Digital Operating Procedures, Operating Instructions, Digital Troubleshooting.

· Lead /Support end-to-end implementation of digital tools such as Operations Management Suite, Manufacturing Execution Systems (MES), Digital Operating Procedures (DOPs), and performance dashboards from requirements gatherings to deployment.

· Provide post implementation support, including troubleshooting and system optimization.

· Work closely with senior leadership, and functional teams to define performance objectives and accountability structures.

Qualifications and Skills:

· Bachelor's or master's degree in chemical engineering, or equivalent

· 5 to 15 years of experience in refinery operations or operations consulting

· Proven experience in facilitating cross-functional collaboration and managing stakeholder expectations.

· Strong understanding of operating procedures, task management, and logbook compliance in process industries.

· Working knowledge of Operations Management Suites such as: Honeywell Forge OM, AVEVA Production management, Yokogawa OMS.

· Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical audiences.

· Familiarity with advanced technologies such as AI/ML for predictive analytics.

Company Description

NetRTech Solutions LLP focuses on expertise in placements, technology consulting, project execution, product development, sales, and training. The company is committed to delivering high-quality solutions and services to its clients.

Job Location - Ahmedabad

Role Description

This is a full-time on-site role for an Operations Analyst in Support Operations at NetTech Solutions LLP located in Ahmedabad. The Operations Analyst will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations. This role involves working closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery. Analysts will work with teams around the world to define best practice, design and optimize, scalable workflows, that align to company goals.

Responsibilities

• Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
• Deliver process and solution documentation while working across an array of teams, geographies and tools
• Lead projects from end-to-end, ensuring goals are achieved on time
• Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
• Document all work to a high professional standard

Required Skills and Experience:

· English fluency (at least Upper-Intermediate)

· Effective and persuasive communicator; Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders

· Experience working with cross-functional teams in a global environment

· Basic understanding of business process modelling, workflow, and project management principles.

· Familiarity with data analysis tools and methodologies.

· Ability to work effectively in a team environment and manage multiple priorities and task.

· Experience in a business analysis or related role is preferred but not mandatory

· Experience using project management tools, such as

· Understanding of ecommerce systems and experience with online advertising would be a plus

Salary and Benefits:

• Food will be office when you are in shift
• Cab will be there
• Stay will be given for 5 days once you relocate
• Offred up to 6-7LPA

Job Location - Ahmedabad

Thanks & Regards,

HR Team.

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in either Gurgaon DLF/Noida. This is a hybrid role that has a requirement of working at least three days a week in the office (or as per company policy)

Director- Insurance Operations (G)

We will count on you to:

Common tasks include (but are not limited to):

Clients/Stakeholders

• Oversee the operational delivery of a large group covering multiple lines of business or domains.
• Understand the drivers of the supported business and identify ways GSD can contribute. Collaborate with the project relationship manager to explore business opportunities and assess project impacts, making appropriate recommendations.
• Set the agenda for future improvements and growth with onshore and offshore teams, managing change effectively.
• Champion improvement programs, conduct progress reviews, and remove obstacles.
• Manage client expectations regarding operational readiness, ensuring all requirements for go-live are identified and met on time.
• Effectively manage risks and foster a culture of innovation and process improvement.

Project Oversight

• Oversee operations related to claims adjudication, life event administration, payroll processing, and claims helpdesk, ensuring adherence to core operational standards.
• Evaluate team readiness through pre-go-live process reviews, identifying gaps and providing contingency and problem resolution plans as needed.
• Ensure frameworks, routines, controls, and best practices for operations delivery are actively practiced.
• Provide status reporting and issue escalation to leadership, maintaining effective change control for on-time and on-budget delivery.
• Design and implement crisis management processes to safeguard operations and maintain service continuity during challenges.
• Lead change management initiatives to ensure smooth transitions during operational transformations, developing strategies that prepare teams for change and align stakeholders.

People

• Develop the forward-looking structure and talent strategy for the delivery group.
• Coach experienced managers and develop future leaders.
• Collaborate with HR to establish talent management, review, and retention programs.
• Work with HR and senior leadership to create a strategic workforce plan addressing current and future talent needs.
• Champion diversity and inclusion initiatives, ensuring diverse perspectives are valued in decision-making processes and monitoring progress towards diversity goals.
• Assess and enhance organizational effectiveness, implementing strategies that drive performance, engagement, and employee satisfaction.
• Lead, manage, and motivate team members to achieve desired outcomes aligned with Mercer values.
• Partner with Quality, HR, and Training to promote continuous learning and innovation among colleagues.
• Champion engagement initiatives and foster an environment that enables performance goals to be met and exceeded

Best Practice/Controls

• Communicate project readiness with key stakeholders throughout the project lifecycle.
• Facilitate gap analysis and remediation planning between implementation development/testing and operational processes.
• Identify operational risks associated with nonstandard components of client implementations and collaborate with project teams to develop risk mitigation plans.
• Work closely with project managers and business owners to ensure coordinated efforts and open communication throughout the project.
• Evaluate project team outputs through reviews, providing analysis and feedback to stakeholders.
• Identify and address project-related problems, developing and executing appropriate remediation solutions.
• Track and report metrics assessing go-live readiness to stakeholders, ensuring adherence to standard methodologies and quality deliverables.

Process Management/Adherence

• Conduct progress reviews, providing contingency and problem resolution plans as needed.
• Monitor quality issues and create processes to improve quality and prevent errors.
• Champion improvement initiatives and drive the implementation of best practice processes for managed services, routines, controls, and quality assurance.
• Support compliance and MMC audit processes for Mercer.

What you need to have:

Knowledge & Skills:

• A graduate with over 18 years of experience in team leadership and personnel management, ideally within the health and benefits sector.
• Possesses a data-driven approach with a strong capability to make informed decisions based on analytics.
• Excellent communication and presentation skills, able to engage effectively with diverse audiences.
• Demonstrated problem-solving skills with a proactive attitude towards identifying and resolving challenges in a dynamic environment.
• Strong stakeholder management abilities, emphasizing the development of collaborative relationships across departments.
• Exhibits robust leadership and management skills necessary for guiding teams toward achieving goals and objectives.
• Proven track record of successfully managing projects of varying complexities.
• Utilizes a quantitative, fact-based approach to decision-making and displays financial acumen with a commercial mindset.
• Proficient in time management and analytical thinking.
• Capable of navigating within a multicultural business environment.
• Strong customer orientation and attention to detail.
• Familiarity with the Darwin HR Benefit System and experience in implementing Flexible Benefits is an advantage.

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Key Responsibilities:

Provide operational support for products and software systems, ensuring 100% availability and scalability.

Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention.

Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution.

Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform.

Drive continuous improvements in operations through emerging technologies and automation.

Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes.

Required Skills:

Incident Support (2+ years): Experience in incident management and IT operations.

Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations.

Strong analytical skills for problem triage and resolution.

Familiarity with monitoring and observability platforms to maintain system performance.