What Jobs are available for Operations Managers in India?

Job Title – Business Operations Manager

Onsite working: Noida

EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Position Overview

The Business Operations Manager plays a critical role in ensuring smooth business operations and successful delivery of projects across functions. The role involves overseeing daily operations, optimizing processes, managing performance metrics, and leading cross-functional initiatives to achieve business efficiency and customer satisfaction.

This position requires a proactive leader with strong analytical, organizational, and execution skills who can balance strategic thinking with hands-on operational management.

Key Responsibilities

Operational Management

• Oversee end-to-end business operations to ensure efficiency and compliance with company standards.
• Design, implement, and monitor Standard Operating Procedures (SOPs) for improved workflows and productivity.
• Coordinate with HR, Finance, and other internal departments to align operations with organizational objectives.
• Manage vendor relationships, procurement, and budget allocations effectively.
• Drive data-driven decision-making through KPI tracking, dashboards, and operational reports.
• Identify opportunities for automation, process improvement, and cost optimization.

Delivery Management

• Lead planning and execution of projects to ensure timely, quality, and budget-aligned delivery.
• Define project goals, deliverables, milestones, and success metrics in collaboration with stakeholders.
• Ensure consistent communication and coordination across teams to achieve delivery excellence.
• Monitor project risks, issues, and dependencies, ensuring proactive mitigation.
• Implement best practices in project management methodologies (Agile, PMP, or similar frameworks).
• Maintain client and stakeholder satisfaction through transparent communication and timely delivery updates.

Business Operations & Strategy

• Translate strategic objectives into operational plans and measurable outcomes.
• Analyze performance data to recommend strategic improvements and business efficiencies.
• Partner with senior leadership to plan, forecast, and execute operational strategies.
• Support business expansion and scalability initiatives.

Team Leadership

• Lead, mentor, and develop cross-functional teams to achieve performance targets.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Conduct periodic performance reviews, provide constructive feedback, and identify training needs.

Key Skills & Competencies

• Strong leadership and decision-making abilities.
• Excellent project management and organizational skills.
• Analytical mindset with proficiency in data interpretation and reporting.
• Strong communication and stakeholder management capabilities.
• Proficiency in MS Excel, Power BI, or project management tools
• Ability to thrive in a dynamic, fast-paced environment.

Qualifications

• Master's degree in Business Administration, Operations Management, or a related field
• 12-15 years of experience in business operations, project delivery, or related domains.
• Proven success in managing cross-functional operations and large-scale projects.
• Experience in process optimization, performance management, and delivery oversight.
• Certification in Project Management (PMP, PRINCE2, or Agile) is an advantage.

Additional Information

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

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Please review our policy here: EC-Council Privacy Policy – User and Company | EC-Council . Submission of your application will be considered as your acceptance of the terms stated above.

• Analyze business operations to identify inefficiencies and areas for improvement.
• Develop and implement process improvements to enhance productivity and reduce costs.
• Manage operational budgets, track expenses, and forecast future needs.
• Oversee resource allocation and ensure optimal utilization.
• Support the planning and execution of strategic business initiatives.
• Develop and maintain operational dashboards and reports.
• Ensure compliance with company policies and relevant regulations.
• Collaborate with cross-functional teams to drive operational excellence.
• Manage vendor relationships and contracts related to operations.
• Contribute to strategic planning and decision-making processes.

• Analyze current business operations to identify inefficiencies and areas for process improvement.
• Develop and implement operational strategies to enhance productivity, quality, and cost-effectiveness.
• Oversee the execution of key business initiatives, ensuring alignment with organizational goals.
• Manage cross-functional projects from conception through completion, delivering measurable results.
• Develop and maintain key performance indicators (KPIs) to monitor operational performance.
• Create and present regular reports on operational performance and progress to senior management.
• Streamline workflows and implement best practices across various departments.
• Facilitate effective communication and collaboration among remote teams.
• Identify and leverage technology solutions to automate processes and improve data management.
• Develop and manage operational budgets, ensuring fiscal responsibility.
• Support the development and implementation of strategic plans.
• Conduct market research and competitive analysis to identify new opportunities.
• Onboard and train team members on new operational procedures and systems.
• Act as a liaison between different departments to resolve operational challenges.
• Foster a culture of continuous improvement and operational excellence.

• Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is a plus.
• Minimum of 6 years of experience in business operations, management consulting, or a similar role.
• Proven track record of successfully improving operational efficiency and implementing strategic initiatives.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent project management and organizational abilities.
• Exceptional communication, presentation, and interpersonal skills, crucial for a remote setting.
• Proficiency in data analysis tools and business intelligence software.
• Ability to work independently and collaboratively in a remote-first environment.
• Experience with process mapping and re-engineering.
• Familiarity with various business management software and CRM systems.
• Demonstrated ability to lead and influence cross-functional teams.
• Strategic mindset with a focus on execution and results.

• Oversee and optimize key business processes to enhance efficiency, productivity, and scalability.
• Lead cross-functional projects from conception to completion, ensuring timely delivery and achievement of goals.
• Develop and implement operational strategies aligned with the company's long-term vision.
• Analyze business performance metrics, identify trends, and provide actionable insights to senior leadership.
• Collaborate with department heads to define operational requirements and implement solutions.
• Manage the budget for operational initiatives and track expenditures.
• Identify opportunities for process improvement and implement best practices in operational management.
• Develop and maintain operational documentation, including SOPs and process maps.
• Facilitate communication and collaboration between different departments to ensure alignment and smooth workflow.
• Monitor key performance indicators (KPIs) and provide regular reports on operational status.
• Support strategic planning and execution of new business initiatives.

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 7-10 years of experience in business operations, project management, or a related strategic role.
• Proven track record of successfully leading and managing complex projects.
• Strong analytical and problem-solving skills, with the ability to interpret data and drive decisions.
• Excellent understanding of business process optimization and change management.
• Proficiency in project management methodologies and tools.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Experience working in a hybrid work environment and fostering team collaboration.
• Ability to work independently, prioritize tasks, and manage multiple competing demands.
• Experience in the technology sector is a plus.

• Analyze business operations and identify opportunities for improvement and efficiency gains.
• Develop, implement, and monitor operational strategies and processes.
• Manage key projects related to process optimization, automation, and system implementation.
• Develop and maintain operational dashboards and performance metrics.
• Provide strategic insights and recommendations to senior leadership based on data analysis.
• Collaborate with cross-functional teams to ensure operational alignment and execution of business goals.
• Oversee budget management and resource allocation for operational initiatives.
• Ensure compliance with company policies and regulatory requirements.
• Facilitate effective communication and collaboration between departments.
• Drive a culture of continuous improvement throughout the organization.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 6 years of experience in business operations, management consulting, or a similar role.
• Proven experience in process improvement, project management, and strategic planning.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proficiency in business analytics tools and software (e.g., Excel, SQL, Tableau).
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Demonstrated leadership capabilities.
• Experience in managing budgets and resources.

• Develop and implement strategic operational plans aligned with business goals and objectives.
• Analyze business processes, identify bottlenecks, and recommend and implement improvements to enhance efficiency and effectiveness.
• Manage and oversee key operational functions, ensuring smooth and optimized workflows.
• Develop and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.
• Collaborate with finance teams to develop budgets, manage operational expenses, and ensure financial targets are met.
• Lead cross-functional teams in the execution of operational projects and initiatives.
• Drive continuous improvement efforts using methodologies like Lean, Six Sigma, or similar frameworks.
• Manage vendor relationships and ensure optimal performance of external service providers.
• Ensure compliance with company policies, industry regulations, and best practices.
• Prepare comprehensive operational reports and present findings and recommendations to senior management.
• Identify and implement new technologies and systems to improve operational capabilities.
• Conduct feasibility studies and business case development for new operational initiatives.
• Facilitate effective communication and collaboration across different departments.
• Manage risk assessment and mitigation strategies for operational processes.
• Stay abreast of industry trends and best practices in business operations management.
• Provide leadership and mentorship to operational staff.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
• Minimum of 7-10 years of progressive experience in business operations management, with a strong track record in process improvement and strategic planning.
• Demonstrated experience in managing complex operational environments and cross-functional teams.
• Expertise in financial analysis, budgeting, and cost management.
• Strong understanding of project management principles and methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional leadership, communication, and interpersonal abilities.
• Proficiency in ERP systems, CRM software, and other operational management tools.
• Experience with Lean/Six Sigma or other process optimization methodologies.
• Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
• Strategic thinking and the ability to translate strategic goals into tactical operational plans.
• Strong negotiation and vendor management skills.
• Proven ability to drive change and achieve measurable results.

• Analyze and improve business operational processes.
• Develop and implement operational strategies and policies.
• Oversee cross-departmental coordination and collaboration.
• Manage key performance indicators (KPIs) for operational efficiency.
• Identify and implement cost-saving measures.
• Lead change management initiatives.
• Ensure compliance with industry standards and regulations.
• Prepare operational reports and present findings to senior management.
• Optimize resource allocation and utilization.
• Drive continuous improvement across all operational areas.