3,949 Order Fulfillment jobs in India

We are looking for a detail-oriented and reliable Order Fulfillment Associate to manage the end-to-end order processing cycle on Shopify. This role involves receiving and verifying orders, preparing and packing items, ensuring timely dispatch, and updating tracking information to provide customers with a smooth post-purchase experience.

Key Responsibilities:

• Receive and review incoming customer orders through Shopify
• Verify product availability and ensure accurate order details before processing
• Pick, pack, and label items securely for shipment in line with company standards
• Generate and print shipping labels and documentation
• Coordinate with courier partners to schedule pickups and deliveries
• Update order status on Shopify with tracking details for customer visibility
• Monitor order progress and follow up on any shipping delays or issues
• Maintain organized records of all orders, shipments, and returns
• Collaborate with inventory team to track stock movement and update availability
• Provide support to customer service for any order-related queries

Requirements:

• Previous experience with Shopify order management (preferred)
• Strong attention to detail and organizational skills
• Ability to manage multiple orders and meet deadlines
• Basic knowledge of shipping procedures and courier coordination
• Good communication skills for liaising with courier partners and internal teams
• Proficiency in using Shopify and related order processing tools

Work Environment:

• Office/warehouse setting with active involvement in packing and dispatch
• Role may involve occasional lifting of packages

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person

ROLE & RESPONSIBILITIES:

• Order follow up.
• Communication with designers and internal team.
• Should know Excel and MS Word.
• Strong email communication.
• Should be from a fashion background and should have knowledge about garments.
• Managing On-Time delivery of customer orders by ensuring all items are picked on or before schedule ship date
• Accurately label and package all items for shipment
• Ensure parts are safely packaged to prevent damage.

Job Type: Full-time

Pay: ₹40,000.00 per month

Application Question(s):

• Current/ Last withdrawn package

Salary Expectation

Notice period.

Experience:

• production, order follow-ups & dispatch.: 2 years (Preferred)

Work Location: In person

Responsibilities:

* Manage order processing from receipt to delivery

* Collaborate with production team on inventory management

* Ensure timely order fulfillment within budget

Annual bonus

Health insurance

Company Description

Dynacraft is a leading Indian manufacturer of HVAC air control systems, including VAV terminals, ADPs, and fire dampers. With a strong engineering foundation and a commitment to quality, we are scaling rapidly to meet growing domestic and international demand. As we expand, we are looking to streamline our fulfillment and customer service function to ensure high client satisfaction and timely deliveries.

Role Description

The Fulfillment Coordinator is a key link between (post) sales, production, and dispatch. This role ensures that once an order is confirmed, it is tracked, monitored, and delivered in a timely manner while keeping the customer informed at every key stage. The Fulfillment Coordinator owns the post-sales process and communicates job status updates to customers professionally and proactively — reducing production disruption and improving customer experience.

Key Responsibilities

• Track all confirmed orders from job card generation to dispatch.
• Maintain a centralized live production tracker for internal stakeholders.

Serve as a critical point of contact for customers regarding:

• Order progress updates
• Estimated dispatch dates
• Follow-ups and change requests
• Coordination with the production planner, factory, and stores team to stay updated on timelines.
• Communicate any production delays, customizations, or changes transparently to customers.
• Send timely email/WhatsApp updates to customers using templates or automation tools.
• Escalate critical issues to the operations head and assist with finding workarounds.
• Maintain weekly reports of pending jobs, dispatches, and customer communications.
• Support the dispatch/logistics team by ensuring proper documentation is in place.

Skills & Experience

• 2–5 years of experience in a fulfillment, order management, production coordination, or client servicing role (manufacturing/engineering industry preferred).
• Strong communication skills: both written and verbal (English + Hindi).
• Skilled at balancing customer demands with operational realities, ensuring smooth communication without conflict
• Proficiency with MS Excel/Google Sheets. Bonus if familiar with Notion, Airtable, or ERP systems.
• A structured and process-oriented mindset with the ability to manage multiple orders with attention to detail.
• Calm under pressure;
  excellent at client handling and expectation management.
• Prior experience coordinating with production and logistics teams is a plus.

What Success Looks Like

• Customers no longer escalate directly to top-level executives for basic order updates.
• Production staff are not interrupted with ad-hoc customer follow-ups.
• Weekly production and dispatch priorities are clearly aligned across departments.
• Customers are consistently informed, satisfied, and confident in our process.

Perks

• Opportunity to work with a fast-growing Indian manufacturing brand at the cusp of international expansion.
• Learn the ropes of manufacturing operations, client relations, and modern fulfillment systems.
• Be part of a close-knit, high-performance leadership-driven team.

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including long term incentives, and some of the best co-workers you’ll find anywhere. If this appeals to you, please read on!

Job Title: Planner

Location: Coimbatore, India

Demand planner will be responsible for overseeing the planning, management, and execution of all order fulfillment activities to ensure timely and accurate delivery of products and services to customers. This role will require a strong understanding of production planning, order management, inventory management, and logistics processes. This position will work closely with the production, engineering, sales, and customer service teams to ensure customer satisfaction and operational excellence.

Responsibilities include but are not limited to:

• Manage and update the production build plan with new updates on a daily basis.
• Validate and verify slotting tool and build plan on a weekly basis
• Approve all open and new orders, create and manage all tool and option orders in the system.
• Manage shortages and material expediting, daily tool configuration changes and updates.
• Work with the shipping department to ensure proper packing and shipment of orders.
• Manage outsourcing supply planning and forecast, purchase order management, and troubleshoot invoice and material receipt issues.
• Manage spare part allocation and shipment, supporting field service team.
• Support finance/AP processes, including customer returns and invoice troubleshooting.
• Manage SFDC case and quote management, tool and options quotes and order entry, and customer relationship management.
• Manage new product introduction processes, including BOM and part number creation/changes, and expediting materials and placing part orders.
• This position will require the ability to work independently, prioritize tasks, and manage competing priorities in a fast-paced environment.

Desired Characteristics:

• Able to perform duties with minimal supervision.
• Self-starter, highly motivated, resourceful, creative, results-oriented, and decisive
• Able to lead a project cross-functionally, beginning to end, to achieve objectives.
• Comfortable with significant autonomy (will have authority to represent and make commitments internally on behalf of the planning group)
• Understands product life cycles -- from concept and design through production, service, sales, and execution and their impact on planning and procurement.
• Flexible and resourceful
• Ability to work independently, prioritize tasks, and manage competing priorities in a fast-paced environment.

Requirements:

• Four-year degree and two to five years prior work experience in production Planning & order fulfilment
• Strong analytical and problem-solving skills with a proven track record of managing complex processes and projects.
• Excellent communication and interpersonal skills with the ability to work effectively in a cross-functional team environment.
• Intermediate to advanced Microsoft Excel, proficiency in PowerPoint and Microsoft Word
• Any ERP hands-on usage experience preferred.
• ERP & MRP tools experience;
  experience using pc/MRP/ NetSuite is highly desirable.
• Understanding of Six Sigma, Lean manufacturing and advanced planning & forecasting techniques.

Compensation:

YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives.

Additional Information:

YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

Come find out why YES is such a great place to work. Apply today!

Order Management Specialist- Noida

The Company:

Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called “Cognoids,” take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a fun and rewarding environment.

The Team:

This position is based within our Global Shared Services Centre in Noida, India, and provides order fulfillment account management for our India market by partnering with Sales, Operations, Marketing, and Credit and Collections to provide the highest level of service, from order acceptance to order delivery, to both internal and external customers. This team works in a fast-paced and challenging, but rewarding, environment.

The Role:

The Order Management Specialist’s role includes the daily booking of customer purchase orders in SAP, along with the management of the orders through the system and associated Customer, Sales and Partner queries that arise. This includes purchase order validation, checking product availability, strict compliance with company booking policies. They also collaborate with key departments on order backlog, order prioritization etc.

Essential Functions

• Process email Purchase Orders from end users through Salesforce and SAP
• Retrieve orders from partner portal and process into SAP
• Verify pricing against customer contract or approved discount matrix
• Verify availability of product
• Coordinate with Purchasing to determine lead times when supply is not available
• Exercise discretion to prioritize product allocations when supply is not available
• Provide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and Sales
• Process customer returns and credit note requests in a timely manner
• Answer customer inquiries regarding order status, product availability and lead times
• Troubleshoot customer issues, responding in timely manner
• Consistently review backlog to ensure compliance with company booking policy, including requirements that impact revenue recognition
• Complete self-training modules in SAP as needed
• Log customer complaints (CCAR’s) in SAP
• Create Salesforce cases to request additional addresses or contacts be added to SAP.

Knowledge, Skills & Abilities

• High-energy individual with ability to work under pressure in a fast-paced, changing environment with a positive attitude
• Customer first mentality
• Strong time management skills to effectively prioritize daily tasks
• Demonstrated initiative to resolve complex customer issues efficiently
• Ability to work proactively and exercise judgment
• Strong attention to detail
• Strong interpersonal, communication, and customer service skills
• Ability to work with others in a professional, responsive, and courteous manner
• Ability to work productively in a cross-functional team environment
• Strong system skills, including Microsoft Office
• The ERP system, SAP and Salesforce system are preferred

Minimum Education and Work Experience Required

• BS/BA degree in business
• 4+ years of experience with account management and customer service in high tech environment
• Basic accounting knowledge, understanding of international trade principles and possibilities.

LOGISTICS COORDINATOR :

Job Functions Summary : From the time an order is registered connect with all stake holders involved and ensure that order is delivered to customer within agreed timelines and this would include the below - Coordinate with procurement team to ensure that orders for his region are place on time and it gets moved from suppliers as promised - Coordinate with clearance team and ensure that materials are getting cleared on time - Trigger for docs required for delivery like DN and invoice & further follow up with accounts team to get these docs issued on time - Coordinate with delivery team and ensure that order is delivered to customer on time - Forecast orders that needs to be invoiced in the next 3 months and ensure the forecast is met by expediting at all levels and ensuring that materials are delivered and invoiced to customer as forecasted - Ensure regular updates are going out to customers on order status and responding to their queries without delays - Escalate, Expedite and highlight anything that stops from meeting the delivery timelines committed it customer and find ways to sort and move forward.

Work experience: 1-3 years

Compensation: 4-5 LPA

Key Responsibilities

• Identifying customers : Identifying customers who require order fulfillment and other 3PL relevant operations.
• Quotation drafting and negotiations: Draft quotes as per the customers' requirements and negotiate and onboard the clients.
• Process Optimization: Develop and implement efficient SOPs to improve picking, packing, and shipping workflows.
• Team Management: Lead and mentor warehouse/fulfilment executives and ensure workforce productivity.
• Vendor Coordination and Vendor onboarding : Identifying third-party logistics (3PL) providers, and service providers and onboard them for operations purpose.
• Reporting & Analytics: Track KPIs such as order accuracy, dispatch time, delivery SLAs, and returns management; present performance reports to management.
• Customer Escalations: Handle the after sales grievences of the customers.

Key Skills

• E-commerce Operations & Fulfilment
• Warehouse & Inventory Management
• Logistics & Last-Mile Delivery
• Process Optimization (Lean/6 Sigma preferred)
• Vendor Management & Negotiation
• Data Analysis & Reporting
• Microsoft excel

The Team and Role:

The Order fulfilment Senior Analyst is a key role as part of a wider Business Engagement organization within IT to sustain and focus on designing, implementing and delivering new capabilities to Global Operation and Supply chain business function. This position plays a pivotal role in ensuring that the technology, solution and infrastructure supports operational excellence while improving efficiency across the supply chain ecosystem. This role typically involves collaboration across Operation, supply chain and other IT functions

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values youll need for success at Logitech. In this role you will:

• Build a deep strategic and influential level partnership with Supply chain and Operation leadership team
• Collaborate with business stakeholders to gather functional, technical, and operational requirements.
• Conduct gap analysis to identify discrepancies between current capabilities and desired outcomes.
• Translate business processes into system solutions by adhering to industry best practices
• Manage stakeholder expectations regarding solution capabilities, delivery timelines, and potential constraints.
• Configure Kinaxis Supply planning and Order fulfilment modules
• Design, build, and maintain dashboards, workbooks, worksheets, and scripts in Kinaxis Rapid Response application to support supply chain and Operation business function
• Troubleshoot and provide ongoing maintenance and administration of the Rapid Response platform
• Developing and maintaining detailed documentation on system design, configuration, integration and metrics to track project performance
• Participate in evaluation of software, platforms, and technology stacks suitable for the use case and organizational goals.

Key Qualifications:

For consideration, you must bring the following minimum skills and experiences to our team:

• 10+ years of experience in delivering supply chain and operations projects, and 5+ years specializing in Kinaxis RapidResponse implementations
• Demonstrate the ability to interact effectively, articulate a solution, and influence business outcomes
• Experience in Oracle eBS Supply chain modules Order Management, Shipping, Inventory and Purchasing
• Implementation experience in configuring Supply planning and  Order fulfilment Applications
• Problem solving capabilities.
• Demonstrate Performance measurement / Business Outcome Focus supported by SMART KPIs.
• Demonstrate Project / Portfolio Management capabilities and Prioritization Review and Execution skills
• Contributor and Authoring Level2 Certification in Kinaxis.

Preferred Qualifications:

• Business Process Reengineering skills. Drive continuous optimization of our support systems, workflows, and tools enabling operations at scale and effortless user experience.
• Deep skills for portfolio / project management on platforms such as Asana, Monday etc.
• Innovative mind-set and strong understanding of Design Thinking principles.
• Proactive and results oriented, process oriented.
• Ability to develop strong working relationships with all relevant parties.

Education:

• Bachelor's/Master's degree in Computer Science or Information Systems or Business Management.
• Certification in Project Management would be a plus.
• Fluency in English.