1,468 Outlet Sales jobs in India

Our Story: 

We’re essentially building “Sephora for jewelry”. Tanzire is India’s first global marketplace for demi-fine jewelry, curating pieces from over 30 women-owned brands across 25+ countries. We’re reshaping how modern, premium jewelry is discovered and experienced. As we gear up for our next phase of growth—including offline expansion and a stronger omnichannel presence—we’re looking for a Store Manager to join our our team into its most exciting chapter yet. 

We’re looking for a dynamic, style-savvy Sales Associate to assist in our retail expansion . This is a high-visibility retail space, and we want someone who blends operational excellence with great customer experience and a deep love for jewelry and fashion. You will play a crucial role in shaping a positive shopping experience for customers, motivating and leading the team, and driving the store’s success. 

Role Purpose: 

At Tanzire, our sales associates are like stylists, you are the first point of contact for our customers and first impressions are everything. You will create a warm and inviting experience for our customers that feels just like shopping with your best friend. As a stylist, you are up-to-date on current fashion trends and have the ability to educate our customers on our products and also inspire them to try new things. You are a role model of Tanzire’s brand vision and values both with your team and with every customer you meet.

What You’ll Do?

• Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge 
• Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
• Educate our customer on Tanzire’s brand story and stay informed and knowledgeable on all of our products, latest launches, specialized services, care instructions
• Work on a team of motivated and collaborative people who are unified by our corporate mission
• Champion Tanzire’s core values each day - Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
• Assist in efficiently transacting customers with accuracy and diligence 
• Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online to offline purchases and vice versa
• Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
• Participate in the continuous improvement to drive the business forward through identifying any areas of opportunity within our store operations and bringing forward potential solutions

What You’ll Bring

• An ability to connect with all of our customers in a authentic and warm way that makes them feel comfortable and keeps them coming back
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team
• An ability to learn and retain relevant product knowledge to suggest and style for our customers
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively
• An ability to meet and exceed key performance indicators including SPH, Conversion, AOV
• Ability to pay attention to customer feedback, trends and shares insights with management
• Great attention to detail, and a highly organized working style and strong sense of initiative,
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment

Executive Education Sales - Assistant Director - (Open Programs Designing) (Corporate Learning & Development)

Educational Program / Executive Development Sales

Full time L&D Experience in IT, Tech, Higher Education, Universities

Job Purpose

To support assigned area for Corporate Learning & Development (CLD) in securing new B2B clients for engagement which result into flawless program delivery and revenue generation through Consultative Selling

Key Responsibilities

Program Development:

• Identify and develop new executive education programs that meet the needs of corporate clients and align with the university's strategic goals.
• Design and deliver customized executive education programs tailored to specific client requirements.
• Collaborate with faculty, industry experts, and corporate clients to develop innovative and relevant program content.

Client Relations:

• Build and maintain strong relationships with corporate clients.
• Understand the needs and challenges of corporate executives and develop solutions to address them.
• Negotiate contracts and pricing for executive education programs.
• Provide excellent customer service to corporate clients.

Faculty Recruitment and Development:

• Recruit and select qualified faculty members to teach executive education programs.
• Provide professional development opportunities for faculty to enhance their teaching skills and knowledge of executive education.

Marketing and Sales:

• Develop and implement marketing strategies to promote executive education programs to corporate clients.
• Manage the sales process, including prospecting, qualifying leads, and closing deals.
• Develop and maintain a pipeline of potential corporate clients.

Program Delivery:

• Oversee the logistics and administration of executive education programs.
• Ensure that programs are delivered effectively and meet the highest quality standards.
• Monitor participant satisfaction and make necessary adjustments to programs.

Financial Management:

• Develop and manage the budget for the executive education enterprise.
• Monitor revenue and expenses to ensure profitability.
• Evaluate the financial performance of executive education programs.

To support assigned area for Corporate Learning & Development (CLD) in securing new B2B & B2C clients for engagement which result into flawless program delivery and revenue generation.

Key Result Area

• Revenue Target
• Research on industry & market trends
• Coordinate for branding of the programs/ for website maintenance
• Key account Maintenance
• Internal processes e.g. data base maintenance

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.

Looking for only Female Candidates.

Qualifications and Skills:

• Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
• Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
• Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
• Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
• Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
• Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
• Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.

Roles and Responsibilities:

• Act as the primary point of contact for customer inquiries and provide timely and accurate information.
• Coordinate with internal teams to ensure effective resolution of client issues and concerns.
• Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
• Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
• Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
• Collaborate with team members to develop and refine best practices for delivering superior customer service.
• Stay updated with industry trends and emerging customer service tools to enhance service delivery.

Job Title: International Voice Process Executive

Location: Noida (Work from Office)

Shift Timing: Night Shift (No cab facility)

Salary: 40,000 45,000/month (CTC)

Job Description:

We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.

Key Responsibilities:

Handle outbound and inbound calls for international clients

Resolve customer queries efficiently and professionally

Maintain accurate call records and customer information

Achieve performance targets as per process requirements

Candidate Requirements:

Excellent verbal communication skills in English

Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)

Willingness to work night shifts

Immediate joiners preferred

Contact Details:

Interested candidates can directly connect via:

Name: Meenakshi Garg

Mobile:

Email:

Perks & Benefits:

Attractive incentive structure

Professional growth opportunities

International process exposure

Note: This is a work-from-office opportunity only. No cab facility available.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Company Overview

BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com .

Job Overview

Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.

Qualifications and Skills

• Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
• Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
• Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
• Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
• Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
• Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
• Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
• Basic proficiency in using computer applications and customer relationship management software helps streamline operations.

Roles and Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
• Identify and assess customers needs to achieve satisfaction and provide appropriate solutions or alternatives.
• Maintain thorough and accurate customer service records in the ticketing systems.
• Collaborate with team members and other departments to resolve complex customer issues.
• Continuously improve through feedback and actively participate in training and development programs.
• Contribute to customer retention efforts by providing exceptional service and follow-up.
• Assist in maintaining up-to-date product information and resources to enhance customer interactions.
• Stay informed about company products, services, and policies to better serve customers.

Call or WhatsApp Me on

As a B2B Customer Relationship Executive, you will be responsible for

managing and enhancing relationships with business clients. Your role

is pivotal in ensuring client satisfaction, retention, and growth through

effective communication, problem-solving, and strategic account

management. You will serve as a liaison between the company and its

business customers, understanding their needs and delivering solutions

that align with their goals and objectives.

Roles & Responsibilities

- Good Command in telephonic Communication with Fluent English and a, customer service experience.

- To look after the whole gamut of CRM function.

- Developing harmonious relation with customers.

- Acts as a single point of contact for clients right from design confirmation until handing over.

- Handling Customer Interaction via e-mails, phone calls.

- Maintaining the track sheet. Updating the project status on a regular basis

- Implementation of the process laid down for dealing with clients, ensuring timely response to all their queries in a transparent manner.

- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.

Education and Experience

- The candidate should possess excellent verbal and written communication skills.

- The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.

- Experience required Minimum 6month

- Experience in Customer service handling Inbound calls

- Good knowledge of basic computer applications

- She must be well versed in Phone collections , retention and Escalation Handling.

- Candidate having good communication in English and presentable personality is

Preferred only Female

Language - Need only Malayalam

Location: Pan India

Type : Work From

Home

Salary Range: 12, (In hand) + 2,000 (net allowance ) + incentives

Qualification / Education and other Requirements:

Education- Any 10th

, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

Excellent verbal and written communication.

Good Interpersonal skills, numerical and analytical ability.

Decision making skills.

Language required: English, Hindi, Kannada OR English, Hindi, Telugu OR

English, Kannada, Tamil.

Proficient in MS-Office (Excel, Word).

Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam, good speed Internet connection and power backup is a must**

About the company

NoBroker.com is the world's largest C2C marketplace in online real estate. No Broker is the 37th

Indian Startup to have entered the Unicorn club in 2021.

For more Information, PFB Company Link for your reference.

No-broker is the first prop-tech real estate startup, which has raised $5 million in funding from

We are looking forward to associating with you in terms of our requirements at No Broker.

Role and Responsibility Customer Service Expert L-1

Act as relationship manager for the Paid customers of No Broker.

Build sustainable relationships and trust with customer accounts through

open and interactive communication.

Identify and assess customers needs.

Service customer in finding the right tenant / house as per the requirement of customer.

Dial outbound and attend inbound calls of customer and leads.

Use internal tools and methods to provide best possible service to the customer.

Negotiate with leads on behalf of customer.

Keep customer up-to date on the progress of his account.

Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.

About Training - Training will be provided for initial few days for an employee to understand end to

end process.