25,599 P L Management jobs in India

Company Overview

At MagikKraft, we are revolutionizing the construction industry by redefining how projects are monitored, managed, and delivered faster, smarter, and safer.

Job Overview

MagikKraft is seeking an enthusiastic Operations Management Intern to join our team in Ahmedabad. This entry-level position is ideal for a fresher with 0 to 1 years of experience looking to grow in the rapidly evolving construction sector. This is an in-office internship position where you will work closely with our team to ensure the seamless operation of project management tasks.

Qualifications and Skills

• Possess strong project coordination skills, enabling efficient management of project timelines and deliverables (Mandatory skill).
• Demonstrate quality assurance capabilities to ensure that all project deliverables meet or exceed set standards (Mandatory skill).
• Understanding of drone technology and its application in modern construction projects for monitoring and data collection.
• Knowledge in resource allocation to maximize efficiency and productivity within project constraints.
• Ability to optimize processes to ensure that operations are conducted in the most efficient manner possible.
• Experience with remote monitoring techniques to oversee project developments without physical presence.
• Basic budgeting acumen to assist in financial planning and control of resources.
• Familiarity with supply chain management concepts to effectively control and manage project logistics.

Roles and Responsibilities

• Assist in the coordination and management of construction projects to ensure they align with predefined objectives.
• Participate in the development and implementation of quality assurance protocols to maintain high project standards.
• Utilize drone technology and digital tools to enhance project monitoring and reporting.
• Support in resource allocation and management to ensure optimal use of materials and personnel.
• Contribute to process improvement initiatives aimed at increasing operational efficiency.
• Engage in remote monitoring tasks to ensure projects are progressing as planned from a distance.
• Aid in budgeting exercises to help in controlling project costs effectively.
• Collaborate with the supply chain team to optimize project-related logistics and procurement activities.

Location:  Wework Vikhroli, Mumbai

Working Hours:  Full-time, UK Timings (12:30 PM IST to 9 PM)

Experience:  3-4 years

Salary : INR 4 – 4.5 LPA

About Us:

My Digital Shelf is a leading platform in the B2B FMCG industry, specializing in events, conferences, and media engagements. Our mission is to provide consumer goods brands with effective digital strategies, utilizing a range of tools such as websites, promotions, gamification, analytics, SEO, and targeted brand engagement through events and webinars.

We are looking for a detail-oriented, proactive, and experienced Database Management Specialist to oversee data handling, manage databases, and support data-driven initiatives for our conferences and the company.

Responsibilities

We are seeking a detail-oriented and proactive Operations Management Executive with expertise in managing large databases using Excel . The ideal candidate will demonstrate strong analytical skills, excellent communication, and the ability to streamline processes for efficiency. This role requires someone who can prioritize tasks, take initiative, and meet tight deadlines in a fast-paced environment.

• Manage, organize, and optimize large datasets in Excel , ensuring accuracy and efficiency.
• Develop and implement processes for data handling, processing, and reporting to enhance operational efficiency.
• Monitor and improve database performance, ensuring data integrity and reliability.
• Design and prepare comprehensive reports and dashboards to support data-driven decision-making.
• Automate workflows using Excel formulas, pivot tables, macros, or other tools to enhance efficiency.
• Train team members on data management best practices , ensuring consistency in data entry and extraction.
• Execute and oversee email marketing campaigns , managing responses and maintaining database updates.
• Support social media outreach initiatives , including tracking engagement and updating records.
• Coordinate operational logistics for projects and events, ensuring smooth execution and adherence to timelines.

Qualifications

·   Bachelor’s degree (or equivalent) in Marketing, Social Sciences, Humanities, Languages, or a related field, with strong communication and interpersonal skills in English.

·   Excellent analytical, organizational, and administrative skills with meticulous attention to detail and the ability to multitask, prioritize, and work under pressure.

·   Proficient in Windows and Mac operating systems , including PowerPoint, Keynote, Excel, Word, and Outlook, with experience in database software, web applications, and up-to-date technology.

·   Strong problem-solving abilities with a keen understanding of business needs and the capability to manage general administrative tasks such as budgeting, data entry, and document processing.

·   Flexible and adaptable , able to adjust hours as needed and thrive in a fast-paced team environment while managing workload effectively.

If you're a proactive problem-solver who thrives in a data-heavy operations role , we’d love to hear from you!

Our Commitment

We value a diverse workforce and are committed to fostering an inclusive environment where every individual can thrive. Each role at My Digital Shelf offers more than just the opportunity to contribute to a team – it’s a chance to be a key player in our growth and success. If you are ready to take on a multifaceted role that impacts the core of our business development, we welcome your application.

Details/Highlights

• Job Title: Operations Management Trainee
• Location: HSR Layout, Bangalore
• Type: Internship (Full-time, Management Trainee)
• Duration: 3–4 months
• Stipend:
  ₹15,000 per month
• Shift: Rotational (including night/weekend shifts), 5-day work week
• Benefits: 1 way Cab facility and Meals + Snacks will be provided.

About Talview

Hiring and exam processes today are slow, manual, and prone to bias. Talview changes that. We empower organizations to hire and assess at scale with speed, integrity, and fairness. With Gen AI at the core, Talview automates interview scheduling, proctoring, and candidate screening.

Alvy, the world's first AI Proctoring Agent, ensures secure, scalable exam monitoring, while Ivy, our conversational AI Interviewer, transforms first-round interviews with instant, biasfree candidate engagement.

About the Internship

We are seeking proactive and motivated Management Trainees to join our
Proctoring Operations Team.
This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.

As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment.

Key Responsibilities

Team Support & Coordination:

• Assist Team Leads in overseeing proctoring operations for multiple customers

• Help with shift planning, task delegation, and real-time team coordination

• Support day-to-day monitoring of proctor activities and performance

Customer Support:

• Assist in tracking and resolving escalations in collaboration with the Engineering and Product teams

• Learn how to monitor key customer service metrics like CSAT and response time

• Help identify root causes of issues and suggest improvements

Operational Management:

• Help maintain and update operational checklists and internal tools

• Participate in SOP creation and documentation for internal and external use

• Stay up to date with product features and platform enhancements

Training & Development:

• Support in organizing training sessions and workshops for new proctors

• Help document performance feedback and training progress

• Learn basics of team performance management and coaching principles

Reporting & Analysis:

• Assist in compiling team performance data and daily reports

• Analyze trends in support metrics and operational data

• Contribute to weekly or monthly stakeholder reports

Who Can Apply?

• Final-year students or recent graduates in Management, Business, Analytics, or related fields

• Basic to intermediate Excel skills (training will be provided)

• Interest in data analysis, reporting, and operational processes

• Strong attention to detail and eagerness to learn

• Good communication skills – verbal and written

• Ability to work in a collaborative, fast-paced environment

• Willingness to work in rotational shifts, including nights/weekends if needed

Why Join Talview?

At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:

• Learn from seasoned professionals

• Work on real-time operational projects

• Gain hands-on experience with tools and metrics used in global operations

• Receive feedback and guidance to accelerate your learning

• Be part of a company making a global impact in the HR Tech space

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in either Gurgaon DLF/Noida. This is a hybrid role that has a requirement of working at least three days a week in the office (or as per company policy)

Director- Insurance Operations (G)

We will count on you to:

Common tasks include (but are not limited to):

Clients/Stakeholders

• Oversee the operational delivery of a large group covering multiple lines of business or domains.
• Understand the drivers of the supported business and identify ways GSD can contribute. Collaborate with the project relationship manager to explore business opportunities and assess project impacts, making appropriate recommendations.
• Set the agenda for future improvements and growth with onshore and offshore teams, managing change effectively.
• Champion improvement programs, conduct progress reviews, and remove obstacles.
• Manage client expectations regarding operational readiness, ensuring all requirements for go-live are identified and met on time.
• Effectively manage risks and foster a culture of innovation and process improvement.

Project Oversight

• Oversee operations related to claims adjudication, life event administration, payroll processing, and claims helpdesk, ensuring adherence to core operational standards.
• Evaluate team readiness through pre-go-live process reviews, identifying gaps and providing contingency and problem resolution plans as needed.
• Ensure frameworks, routines, controls, and best practices for operations delivery are actively practiced.
• Provide status reporting and issue escalation to leadership, maintaining effective change control for on-time and on-budget delivery.
• Design and implement crisis management processes to safeguard operations and maintain service continuity during challenges.
• Lead change management initiatives to ensure smooth transitions during operational transformations, developing strategies that prepare teams for change and align stakeholders.

People

• Develop the forward-looking structure and talent strategy for the delivery group.
• Coach experienced managers and develop future leaders.
• Collaborate with HR to establish talent management, review, and retention programs.
• Work with HR and senior leadership to create a strategic workforce plan addressing current and future talent needs.
• Champion diversity and inclusion initiatives, ensuring diverse perspectives are valued in decision-making processes and monitoring progress towards diversity goals.
• Assess and enhance organizational effectiveness, implementing strategies that drive performance, engagement, and employee satisfaction.
• Lead, manage, and motivate team members to achieve desired outcomes aligned with Mercer values.
• Partner with Quality, HR, and Training to promote continuous learning and innovation among colleagues.
• Champion engagement initiatives and foster an environment that enables performance goals to be met and exceeded

Best Practice/Controls

• Communicate project readiness with key stakeholders throughout the project lifecycle.
• Facilitate gap analysis and remediation planning between implementation development/testing and operational processes.
• Identify operational risks associated with nonstandard components of client implementations and collaborate with project teams to develop risk mitigation plans.
• Work closely with project managers and business owners to ensure coordinated efforts and open communication throughout the project.
• Evaluate project team outputs through reviews, providing analysis and feedback to stakeholders.
• Identify and address project-related problems, developing and executing appropriate remediation solutions.
• Track and report metrics assessing go-live readiness to stakeholders, ensuring adherence to standard methodologies and quality deliverables.

Process Management/Adherence

• Conduct progress reviews, providing contingency and problem resolution plans as needed.
• Monitor quality issues and create processes to improve quality and prevent errors.
• Champion improvement initiatives and drive the implementation of best practice processes for managed services, routines, controls, and quality assurance.
• Support compliance and MMC audit processes for Mercer.

What you need to have:

Knowledge & Skills:

• A graduate with over 18 years of experience in team leadership and personnel management, ideally within the health and benefits sector.
• Possesses a data-driven approach with a strong capability to make informed decisions based on analytics.
• Excellent communication and presentation skills, able to engage effectively with diverse audiences.
• Demonstrated problem-solving skills with a proactive attitude towards identifying and resolving challenges in a dynamic environment.
• Strong stakeholder management abilities, emphasizing the development of collaborative relationships across departments.
• Exhibits robust leadership and management skills necessary for guiding teams toward achieving goals and objectives.
• Proven track record of successfully managing projects of varying complexities.
• Utilizes a quantitative, fact-based approach to decision-making and displays financial acumen with a commercial mindset.
• Proficient in time management and analytical thinking.
• Capable of navigating within a multicultural business environment.
• Strong customer orientation and attention to detail.
• Familiarity with the Darwin HR Benefit System and experience in implementing Flexible Benefits is an advantage.

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Key Responsibilities:

Provide operational support for products and software systems, ensuring 100% availability and scalability.

Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention.

Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution.

Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform.

Drive continuous improvements in operations through emerging technologies and automation.

Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes.

Required Skills:

Incident Support (2+ years): Experience in incident management and IT operations.

Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations.

Strong analytical skills for problem triage and resolution.

Familiarity with monitoring and observability platforms to maintain system performance.

Key Responsibilities:

• Provide operational support for products and software systems, ensuring 100% availability and scalability.
• Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention.
• Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution.
• Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform.
• Drive continuous improvements in operations through emerging technologies and automation.
• Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes.

Required Skills:

• Incident Support (2+ years): Experience in incident management and IT operations.
• Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations.
• Strong analytical skills for problem triage and resolution.
• Familiarity with monitoring and observability platforms to maintain system performance.

About the Job

Skills

Process Improvement

Cross-functional Collaboration

Workflow Optimization

Change Management

KPI Tracking

Project Management

Role Overview:

We are looking for a highly motivated and experienced Business Operations Manager to lead the creation and implementation of scalable processes across the company. You will work closely with leadership and cross-functional teams to identify ine?ciencies, design operational frameworks, and ensure smooth execution of business activities.

Key Responsibilities:

• Design, develop,implement, upgrade the business operations process ,resource management and workflows tailored to a fast-paced startup environment.
• Analyze current operational procedures and identify gaps, ine?ciencies, and opportunities for improvement.
• Collaborate with marketing, sales, finance, and product teams to build standardized and optimized processes.
• Establish key performance indicators (KPIs) and reporting mechanisms to track operational efficiency and productivity.
• Lead process automation and digital tools adoption initiatives to enhance team output and accuracy.
• Drive change management by training and mentoring teams on new operational frameworks.
• Support scaling efforts by building scalable systems and documentation for all core
• business functions.
• Facilitate cross-departmental communication and ensure alignment on goals, deadlines, and deliverables.

Required Qualifications:

• 3-7 years of experience in business operations, process management, or a similar role,
• preferably within startups or fast-growing companies.
• Proven track record of setting up processes and systems from scratch in early-stage
• companies.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to work effectively across functions.
• Proficiency with project management and productivity tools (e.g., Asana, Trello, Airtable, Google Workspace).

What We Offer:

• Opportunity to build and lead a critical function in a high-growth startup.
• Collaborative and innovative culture.
• Competitive salary.
• Hybrid work mode.
• Career growth and learning opportunities.

Key Responsibilities
JOB DESCRIPTION

• Design, develop, and implement Platform Performance Analytics solutions in ServiceNow.
• Configure data sources, indicators, breakdowns, and widgets in the PA module.
• Develop interactive dashboards, scorecards, and reports aligned to stakeholder needs.
• Optimize data collection jobs and ensure the accuracy and timeliness of analytics data.
• Work with process owners and business analysts to translate business goals into measurable KPIs.
• Maintain data governance standards and enforce best practices in analytics modelling.
• Support ongoing enhancement, troubleshooting, and optimization of existing PA solutions.
• Participate in sprint planning, code reviews, and agile ceremonies as part of a development team.
• Collaborate with integration teams for cross-platform data modelling (e.g., CMDB, Incident, Change).
• Provide mentorship to junior developers as needed.

Required Skills & Experience

• 5+ years in ServiceNow development, with 2+ years in Performance Analytics.
• Strong knowledge of ServiceNow PA components: indicators, time series, breakdowns, etc.
• Hands-on experience with JavaScript, Glide APIs, and ServiceNow REST APIs.
• Expertise in ServiceNow modules: ITSM, CMDB, and Incident/Change Management.
• Familiarity with data visualization and storytelling best practices.
• Certified Implementation Specialist – Performance Analytics preferred.

Desirable

• ITIL v4 Foundation certification.
• Experience with ServiceNow Reporting, CMDB Health, or ITOM integrations.
• Background in data modelling, ETL, or BI platforms a plus.

Job Title: Operations Management Trainee

Location: HSR Layout, Bangalore

Type: Internship (Full-time, Management Trainee)

Duration: 3–4 months

Stipend: 15000/PM

Work Mode: On-site

Shift: Willingness to work in a 24/7 environment, including weekends/night shifts (with appropriate breaks)

About Talview

Talview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools, we offer secure, seamless, and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220,000 experts, Talview is the world's #1 rated proctoring software provider.

About the Internship

We are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.

As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment.

Key Responsibilities

Team Support & Coordination:

• Assist Team Leads in overseeing proctoring operations for multiple customers
• Help with shift planning, task delegation, and real-time team coordination
• Support day-to-day monitoring of proctor activities and performance

Customer Support:

• Assist in tracking and resolving escalations in collaboration with the Engineering and Product teams
• Learn how to monitor key customer service metrics like CSAT and response time
• Help identify root causes of issues and suggest improvements

Operational Management:

• Help maintain and update operational checklists and internal tools
• Participate in SOP creation and documentation for internal and external use
• Stay up to date with product features and platform enhancements

Training & Development:

• Support in organizing training sessions and workshops for new proctors
• Help document performance feedback and training progress
• Learn basics of team performance management and coaching principles

Reporting & Analysis:

• Assist in compiling team performance data and daily reports
• Analyze trends in support metrics and operational data
• Contribute to weekly or monthly stakeholder reports

Who Can Apply?

• Final-year students or recent graduates in Business, Engineering, Analytics, or related fields
• Basic to intermediate Excel skills (training will be provided)
• Interest in data analysis, reporting, and operational processes
• Strong attention to detail and eagerness to learn
• Good communication skills – verbal and written
• Ability to work in a collaborative, fast-paced environment
• Willingness to work in rotational shifts, including nights/weekends if needed

Selection Process

• Step 1: Online assessment (Excel skills, attention to detail, reporting aptitude)
• Step 2: Interview with the Operations Team for shortlisted candidates

Why Join Talview?

At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:

• Learn from seasoned professionals
• Work on real-time operational projects
• Gain hands-on experience with tools and metrics used in global operations
• Receive feedback and guidance to accelerate your learning
• Be part of a company making a global impact in the HR Tech space