7 Pacu Transporter jobs in India
Customer Support Specialist (Lead Conversion with healthcare support exp mandatory)
Posted today
Job Viewed
Job Description
We are looking for a highly motivated and experienced Healthcare Product Support and Lead Conversion you will play a critical role in delivering exceptional customer service to our patients and converting leads into new business opportunities. You will be responsible for responding to patient inquiries, resolving concerns, and providing education on our healthcare services. Additionally, you will work closely with our sales team to convert leads into new business opportunities.
Key Responsibilities:
Product Support:
- Provide technical support and training to customers on our healthcare products.
- Troubleshoot and resolve customer complaints and issues
- Develop and deliver product usage demos
- Collaborate with cross-functional teams to resolve customer issues
- Respond to patient inquiries via phone, email, and chat.
- Resolve patient concerns and complaints in a timely and professional manner.
- Provide education on our healthcare services and benefits.
Lead Conversion:
- Work closely with the marketing team to convert leads into new business opportunities.
- Follow up with leads to schedule appointments and consultations.
- Provide product/service information and benefits to leads.
Patient Engagement:
- Engage with patients to understand their needs and preferences.
- Provide personalized support and guidance to patients.
- Foster strong relationships with patients to drive loyalty and retention.
Data Entry and Reporting:
- Accurately enter patient data and interactions into our CRM system.
- Generate reports on patient interactions, lead conversion, and sales performance.
Collaboration and Communication:
- Work closely with cross-functional teams, including sales, marketing, and clinical operations.
- Communicate effectively with patients, leads, and internal stakeholders.
Requirements
- Degree in Life Sciences, Pharmacy, or related field
- 2-8 years of experience in sales and customer support in the healthcare industry
- Proven track record of success in sales and customer support
- Strong knowledge of healthcare products and regulations
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong product knowledge and understanding of healthcare services.
- Proficient in CRM software and Microsoft Office.
Customer Support Specialist (Lead Conversion with healthcare support exp mandatory)
Posted today
Job Viewed
Job Description
We are looking for a highly motivated and experienced Healthcare Product Support and Lead Conversion you will play a critical role in delivering exceptional customer service to our patients and converting leads into new business opportunities. You will be responsible for responding to patient inquiries, resolving concerns, and providing education on our healthcare services. Additionally, you will work closely with our sales team to convert leads into new business opportunities.
Key Responsibilities:
Product Support:
- Provide technical support and training to customers on our healthcare products.
- Troubleshoot and resolve customer complaints and issues
- Develop and deliver product usage demos
- Collaborate with cross-functional teams to resolve customer issues
- Respond to patient inquiries via phone, email, and chat.
- Resolve patient concerns and complaints in a timely and professional manner.
- Provide education on our healthcare services and benefits.
Lead Conversion:
- Work closely with the marketing team to convert leads into new business opportunities.
- Follow up with leads to schedule appointments and consultations.
- Provide product/service information and benefits to leads.
Patient Engagement:
- Engage with patients to understand their needs and preferences.
- Provide personalized support and guidance to patients.
- Foster strong relationships with patients to drive loyalty and retention.
Data Entry and Reporting:
- Accurately enter patient data and interactions into our CRM system.
- Generate reports on patient interactions, lead conversion, and sales performance.
Collaboration and Communication:
- Work closely with cross-functional teams, including sales, marketing, and clinical operations.
- Communicate effectively with patients, leads, and internal stakeholders.
Requirements
- Degree in Life Sciences, Pharmacy, or related field
- 2-8 years of experience in sales and customer support in the healthcare industry
- Proven track record of success in sales and customer support
- Strong knowledge of healthcare products and regulations
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong product knowledge and understanding of healthcare services.
- Proficient in CRM software and Microsoft Office.
Requirements
customer support
Customer support - US Healthcare BPO - Non voice (Bhubaneswar)
Posted 565 days ago
Job Viewed
Job Description
Hiring for Customer support US Healthcare - Non voice process in a renowned client company @ Bhubaneswar
Client Details:
Our Client is an Indian multinational company that provides technology and business process outsourcing service.
Job Title: Non voice process US healthcare.
Work Location: Bhubaneswar.
Any fresher UG & Graduate can apply ready to work in MNC for night shift.
RequirementsCandidate should be ok with hardcore permanent night shifts.Should be ok with work from office only.Should be double vaccinated.Freshers CTC- 175500(In hand:- 10.5-11k)Perks:- Shift Allowance(Range:- 0-3000k credited every month basis aligned shift).B.E / B.Tech / BCA/MBA/BA-LLB/B.Ed./ B. Pharma/Any technical Diploma or Degree- Not eligible to apply.Should not be pursuing any regular courses(Avoid MBA/BCA/MCA distance pursuing candidates).Shouldn’t be pursuing professional course(CA/CMA/CA Inter/ICWA/CFA).Should have relevant documents- Aadhar card, Pan card, educational marksheets and certificates.Should be ok with one side transport facility(Odd hours pick/drop).Incase any candidate is out of boundary, person should be ok with relocation within transport boundary.Designation- Process Associate, Band- AA5 days working with 2 rotational week offs.Preferred Immediate Joiners .BenefitsOpportunity to move laterally within the organization, through IJP for various other roles and business units which existCustomer Support Executive : R1rcm : Us Healthcare
Posted today
Job Viewed
Job Description
There is an ongoing requirement for **Customer Support in R1RCM Noida and Gurgaon**
**B.E - B.Tech : Can Not Apply**
**MODE OF INTERVIEW - Telephonic Interview**
**You Can Also Share Your CV's on Above Numbers**
**You can also share CV through Whatsapp at the above numbers.**
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending claims for calling from the aging basket.
- Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner.
- Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.
**Desired Profile**:
- Should be willing to work in US Shift.
- Fresher/Experience in Healthcare Revenue Cycle Management process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.
Key Skills
BPO
BCOM
BBA
BJMC
JOURNALISM
BHM
HOTEL MANAGEMENT
BBM
MBA
ICSE
MCOM
BSC
MA
COLLEGE
ISC
AMITY
MSC
LORETO
LANGUAGE
BCA
ENGLISH
PGDM
MCA
CBSE
FRESHER
XAVIER
PRESENTATION
MASS COMMUNICATION
LITERATURE
UNIVERSITY
COMMUNICATION
BA
PGDHR
Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
- Any Graduate
Company Profile
- Outpace Consulting Services Private Limited- R1RCM- Company Info
***
- View Contact Details- +**Salary**:
2,00,000 P.A.
**Industry**:
BPO / Call Centre
**Functional Area**:
Customer Success, Service & Operations
**Role Category**:
Customer Success, Service & Operations - Other
**Role**:
Customer Service
**Employment Type**:
Full Time, Permanent
Customer Support Associate : R1rcm : Us Healthcare
Posted today
Job Viewed
Job Description
There is an ongoing requirement for **Customer Support in R1RCM Noida and Gurgaon**
**B.E - B.Tech : Can Not Apply**
**MODE OF INTERVIEW - Telephonic Interview**
**You Can Also Share Your CV's on Above Numbers**
**You can also share CV through Whatsapp at the above numbers.**
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending claims for calling from the aging basket.
- Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner.
- Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.
**Desired Profile**:
- Should be willing to work in US Shift.
- Fresher/Experience in Healthcare Revenue Cycle Management process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.
Key Skills
BPO
Blended Process
Customer Service
CCE
US Shift
Process
Voice Process
UK Shift
Voice Support
Process Associate
CSA
Customer Support
Inbound Voice
Outbound Voice
International Voice
Call Center
Associate
International Calling
Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
- Any Graduate
Company Profile
- Outpace Consulting Services Private Limited- R1RCM- Company Info
***
- View Contact Details- +**Salary**:
2,00,000 - 2,75,000 P.A.
**Industry**:
BPO / Call Centre
**Functional Area**:
Customer Success, Service & Operations
**Role Category**:
Customer Success
**Role**:
Customer Success Associate
**Employment Type**:
Full Time, Permanent
Hiring For Chat Support Executive – US Healthcare Process In Thane
Posted today
Job Viewed
Job Description
🎯 Job Role & Responsibilities :
- p>Handle customer queries via chat for US healthcare clients.
-
Provide prompt and accurate responses to customer inquiries.
-
Maintain professionalism and empathy while resolving customer issues.
-
Update internal systems with customer interaction details.
-
Collaborate with team leads and support teams to ensure high customer satisfaction.
🧾 Interview Rounds :
- HR Round
-
AMCAT Test
-
Writex (Written Assessment)
-
Operations Round
-
Typing Test
🔎 Key Requirements :
-
Education: HSC (12th pass) or Graduate in any discipline.
-
Experience: Minimum 6 months experience in chat-based customer service .
-
Communication: Excellent written communication skills in English.
-
Typing Speed: Proficient in fast and accurate typing.
Hiring For Chat Support Executive – US Healthcare Process In Thane
Posted 27 days ago
Job Viewed
Job Description
🎯 Job Role & Responsibilities :
- p>Handle customer queries via chat for US healthcare clients.
-
Provide prompt and accurate responses to customer inquiries.
-
Maintain professionalism and empathy while resolving customer issues.
-
Update internal systems with customer interaction details.
-
Collaborate with team leads and support teams to ensure high customer satisfaction.
🧾 Interview Rounds :
ol>AMCAT Test
Writex (Written Assessment)
Operations Round
Typing Test
🔎 Key Requirements :
< l>Education: HSC (12th pass) or Graduate in any discipline.
Experience: Minimum 6 months experience in chat-based customer service .
Communication: Excellent written communication skills in English.
Typing Speed: Proficient in fast and accurate typing.
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