9,295 Partnership Management jobs in India

Suitable Role NPCI Partner Program

Mumbai, Maharashtra National Payments Corporation of India

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Job Description

Roles and Responsibilities

Role : Suitable Role NPCI Partner Program Experience : 7 to 13 year Qualification : B ' Tech / MBA Location : Mumbai Roles and Responsibilities :
  • 1. Identify and cultivate partnerships with ASP/TSP’s who are currently and potentially working with NPCI on its products and Services
  • 2. Curate, modify and improve the value proposition of NPCI Partner program for the partners and stakeholders as per the market feedback and need
  • 3. Carry out market research to understand market trends, requirements to as to provide accurate and timely market feedback
  • 4. Make all efforts to make sure that the program has high market adoption, impact and success
  • 5. Create and manage program P&L. Further suggest and build monetisation models to make NPCI Partner program profitable and commercially viable
  • 6. Create and modify standard operating procedures to ensure effective processes are laid out clearly for all stakeholders
  • 7. Enroll partners on the NPCI Partner program by closing commercials, completing documentation, compliance checks
  • 8. Create framework and process to ensure the partner is responded on the queries product, certification, on boarding, network, etc. in a timely manner under the NPCI Partner program
  • 9. Create and define success metrics for each partner engagement and at program level to ensure meaningful contribution to the market players
  • 10. Closely and continuously monitor the engagement level and progress of each partner NPCI Partner program
  • 11. Work with cross functional teams – product, marketing, certification, risk, etc. to ensure continuous acquiring of domain knowledge for self and help with customer resolution.
  • 12. Ability to build and evaluate data to present MIS, meaningful insights, and other reports as required by the organization and partners so as to improve the performance
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    Business Growth Associate – Real Estate Ventures (Channel Partner Program)

    Bengaluru, Karnataka Theia Real Estate

    Posted today

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    Job Description

    This is a remote position.

    No fixed salary – only unlimited earning potential based on your performance

    About Theia

    Theia Real Estate is a boutique firm specializing in high-value real estate investments, leasing, and hospitality ventures across India. Backed by a 15-year family business legacy and successful projects, Theia has worked with leading brands like Nykaa, Lee, Wrangler, and Toys R Us. We are now expanding through our Channel Partner Program, offering young professionals the chance to earn and grow in the booming real estate sector.



    Role: Business Growth Associate – Real Estate Ventures

    Location: Work-from-anywhere (City-wise presence preferred)

    Type: Commission-based (Unlimited earning potential)



    Who Can Apply:
    • MBA/PG students or fresh graduates looking for career opportunities.

    • Self-motivated individuals interested in sales, real estate, or wealth creation.

    • People ready to learn, network, and earn in a high-growth sector.



    Compensation:

    Commission-based with high earning potential per deal closed.



    Requirements What You’ll Do:
    • Identify and connect with property owners, brands, and investors.

    • Facilitate leasing, sales, and investment opportunities for Theia’s clients.

    • Work closely with Theia’s team for training, leads, and marketing support.

    • Build your personal network in real estate while earning attractive commissions.



    Benefits What You Get:
    • Unlimited earning potential – top performers earn ₹200,000 per deal.

    • Training & guidance from experienced real estate professionals.

    • Flexible working model – work at your pace, no fixed hours.

    • Opportunity to grow with Theia in the real estate investment ecosystem.



    This advertiser has chosen not to accept applicants from your region.

    Business Growth Associate – Real Estate Ventures (Channel Partner Program)

    Bengaluru, Karnataka Theia Real Estate

    Posted today

    Job Viewed

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    Job Description

    Job Description

    This is a remote position.

    No fixed salary – only unlimited earning potential based on your performance

    About Theia

    Theia Real Estate is a boutique firm specializing in high-value real estate investments, leasing, and hospitality ventures across India. Backed by a 15-year family business legacy and successful projects, Theia has worked with leading brands like Nykaa, Lee, Wrangler, and Toys R Us. We are now expanding through our Channel Partner Program, offering young professionals the chance to earn and grow in the booming real estate sector.



    Role: Business Growth Associate – Real Estate Ventures

    Location: Work-from-anywhere (City-wise presence preferred)

    Type: Commission-based (Unlimited earning potential)



    Who Can Apply:
    • MBA/PG students or fresh graduates looking for career opportunities.

    • Self-motivated individuals interested in sales, real estate, or wealth creation.

    • People ready to learn, network, and earn in a high-growth sector.



    Compensation:

    Commission-based with high earning potential per deal closed.



    Requirements What You’ll Do:
    • Identify and connect with property owners, brands, and investors.

    • Facilitate leasing, sales, and investment opportunities for Theia’s clients.

    • Work closely with Theia’s team for training, leads, and marketing support.

    • Build your personal network in real estate while earning attractive commissions.



    Benefits What You Get:
    • Unlimited earning potential – top performers earn ₹200,000 per deal.

    • Training & guidance from experienced real estate professionals.

    • Flexible working model – work at your pace, no fixed hours.

    • Opportunity to grow with Theia in the real estate investment ecosystem.




    Requirements
    What You’ll Do: Identify and connect with property owners, brands, and investors. Facilitate leasing, sales, and investment opportunities for Theia’s clients. Work closely with Theia’s team for training, leads, and marketing support. Build your personal network in real estate while earning attractive commissions.
    This advertiser has chosen not to accept applicants from your region.

    Customer Relationship Management

    Aurangabad, Maharashtra KCP Gauging Technology Pvt. Ltd.

    Posted today

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    Job Description

    Job Description
    Job Profile
    • Title : CRM Officer

    • Location : Aurangabad

    • Department : Customer Support

    • Reporting to : Sales Head

    Key Responsibilities
    • Own and manage customer data within the CRM system (entry, updates, segmentation, cleanup).

    • Monitor, track, and report sales pipeline and customer lifecycle stages.

    • Set up automated workflows, reminders, and task assignments using the CRM for customer updates and follow up.

    • Coordinate between sales, production, and service teams to ensure smooth customer journeys.

    • Provide data-driven insights for retention campaigns and customer engagement strategies.

    • Assist in CRM training and onboarding for new team members.

    • Ensure high CRM hygiene standards and consistency across all touchpoints.

    • Monitor delivery schedules from order confirmation to dispatch and provide customer with real time updates.

    • Give customer order updates after the order confirmation to the dispatch and follow up for payment collection.



    Requirements Job Requirements
    • Bachelor’s degree in Business Administration, Marketing, or a related field.

    • 1–3 years of experience in managing CRM.

    • Understanding of CRM software is a plus.

    • Strong understanding of B2B customer lifecycle and funnel stages.

    • Analytical mindset with excellent attention to detail.

    Desired Skills and Attributes
    • Proficiency in Excel and CRM reporting dashboards.

    • Good communication and coordination skills.

    • Ability to work cross-functionally with sales, marketing, and support teams.

    • Self-motivated, organized, and data-oriented.

    Other Expectations
    • Should be able to identify bottlenecks in customer flow and suggest solutions.

    • Willingness to learn and adapt to new digital tools as required.

    • Ability to work independently under minimal supervision.



    Benefits
    • Opportunity to work in a reputed precision manufacturing company with global reach.

    • Structured training and development programs.

    • Growth-oriented work culture with a focus on performance.

    • Exposure to world-class CRM and automation tools.

    • Employee engagement and recognition programs.




    Requirements
    Job Requirements Graduate / Diploma in Engineering or Industrial Management 1–3 years of experience in shopfloor coordination, preferably in a manufacturing unit Familiarity with job cards, dispatch schedules, and production tracking systems Exposure to ERP or production software tools is an advantage Desired Skills and Attributes Strong coordination and communication skills Detail-oriented with a sense of urgency and ownership Ability to work under pressure and meet deadlines Process-oriented mindset with problem-solving ability Proficient in MS Excel and basic documentation Other Expectations Willing to work full-time from the Aurangabad site Should be comfortable working in a fast-paced, target-driven environment Adaptable to evolving systems and process changes
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    Customer Relationship Management

    Aurangabad, Maharashtra KCP Gauging Technology Pvt. Ltd.

    Posted today

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    Job Description

    Job Profile
    • Title : CRM Officer

    • Location : Aurangabad

    • Department : Customer Support

    • Reporting to : Sales Head

    Key Responsibilities
    • Own and manage customer data within the CRM system (entry, updates, segmentation, cleanup).

    • Monitor, track, and report sales pipeline and customer lifecycle stages.

    • Set up automated workflows, reminders, and task assignments using the CRM for customer updates and follow up.

    • Coordinate between sales, production, and service teams to ensure smooth customer journeys.

    • Provide data-driven insights for retention campaigns and customer engagement strategies.

    • Assist in CRM training and onboarding for new team members.

    • Ensure high CRM hygiene standards and consistency across all touchpoints.

    • Monitor delivery schedules from order confirmation to dispatch and provide customer with real time updates.

    • Give customer order updates after the order confirmation to the dispatch and follow up for payment collection.



    Requirements Job Requirements
    • Bachelor’s degree in Business Administration, Marketing, or a related field.

    • 1–3 years of experience in managing CRM.

    • Understanding of CRM software is a plus.

    • Strong understanding of B2B customer lifecycle and funnel stages.

    • Analytical mindset with excellent attention to detail.

    Desired Skills and Attributes
    • Proficiency in Excel and CRM reporting dashboards.

    • Good communication and coordination skills.

    • Ability to work cross-functionally with sales, marketing, and support teams.

    • Self-motivated, organized, and data-oriented.

    Other Expectations
    • Should be able to identify bottlenecks in customer flow and suggest solutions.

    • Willingness to learn and adapt to new digital tools as required.

    • Ability to work independently under minimal supervision.



    Benefits
    • Opportunity to work in a reputed precision manufacturing company with global reach.

    • Structured training and development programs.

    • Growth-oriented work culture with a focus on performance.

    • Exposure to world-class CRM and automation tools.

    • Employee engagement and recognition programs.



    This advertiser has chosen not to accept applicants from your region.

    Customer Relationship Management Manager

    Ahmedabad, Gujarat Astral Adhesives

    Posted 4 days ago

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    Job Description

    Job description:

    · CRM Strategy & Implementation:

    Develop and execute CRM strategies aligned with business objectives, focusing on customer engagement, retention, and growth.

    · Team Leadership:

    Manage, mentor, and motivate a team of CRM specialists, ensuring their professional development and fostering a collaborative environment.

    · System Management:

    Oversee the configuration, customization, and integration of the CRM system, ensuring optimal performance and data integrity.

    · Data Analysis & Reporting:

    Analyze customer data, identify trends, and generate reports to measure campaign effectiveness and inform decision-making.

    · Cross-functional Collaboration:

    Collaborate with marketing, sales, and customer support teams to align CRM strategies and ensure a consistent customer experience.

    · Training & Support:

    Provide training and support to CRM users, ensuring effective adoption and utilization of the system.

    · Staying Updated:

    Stay informed about CRM technology trends and best practices to recommend innovative solutions and improvements.

    · Performance Monitoring:

    Monitor and analyze CRM performance metrics, making data-driven recommendations for improvement.

    · Issue Resolution:

    Address and resolve CRM-related issues, ensuring smooth operation and user satisfaction.

    ·Budget Management:

    Manage the CRM budget, ensuring efficient resource allocation and cost-effectiveness.

    Skills and Qualifications:

    · CRM & Loyalty Expertise:

    Proficiency in CRM platforms. data management, and reporting.

    · Leadership & Communication:

    Strong leadership, communication, and interpersonal skills to effectively manage a team and collaborate with stakeholders.

    · Analytical & Problem-Solving:

    Ability to analyze data, identify trends, and solve complex CRM-related problems.

    · Strategic Thinking:

    Ability to develop and implement effective CRM strategies aligned with business goals.

    · Project Management:

    Ability to manage projects, timelines, and resources effectively.

    ·Business Acumen:

    Understanding of business processes and the ability to align CRM strategies with business objectives.


    Interested candidates can share their resume on

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    Customer Relationship Management Consultant

    Mumbai, Maharashtra Tata Consultancy Services

    Posted 4 days ago

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    Job Description

    Dynamics 365 CE Technical

    Desired Competencies (Technical/Behavioral Competency)

    Must-Have

    • Able to configure, design, build and extend Dynamics 365 Customer Engagement Apps – Sales, Marketing, Customer Service and Field Service
    • Good working knowledge of using Power Platform components
    • 2-3 years of working experience with Dynamics 365 CE Apps

    Good-to-Have

    • Able to integrate Dynamics 365 CE Apps with other systems
    • Good proficiency in core .Net, C# and Azure components like Logic Apps, Azure Service Bus, Azure Functions, Azure DevOps etc
    • Sound functional knowledge of CRM business processes
    • Good written and spoken skills
    • Experience with data migration
    • Good to be Microsoft Certified: Power Apps + Dynamics 365 Developer Associate

    Responsibility of / Expectations from the Role

    1 To complete assigned development tasks in defined time line

    2 To prepare technical architecture, design and related documentation

    3 Unit testing, Support system and user acceptance testing, Support User training

    4 Code propagation, Defect fixing

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    Customer Relationship Management Manager

    Mumbai, Maharashtra Limelight Lab Grown Diamonds

    Posted 11 days ago

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    Job Description

    Position : Customer Relationship Manager


    Experience:

    • Minimum 3-4 plus years of experience in CRM, ORM, or customer lifecycle roles preferably in luxury, fashion, jewelry, or high-end retail.
    • Strong command of CRM tools (e.g., Zoho CRM, Salesforce, HubSpot) and ORM/review monitoring tools (e.g., Google Alerts, Brand24, Mention).
    • Excellent written and verbal communication skills.
    • Strong analytical mindset with proficiency in Excel, dashboards, and reporting tools.
    • Prior experience working with HNI (High Net-worth Individual) clientele.
    • Creative thinker with an eye for luxury branding and personalized customer journeys.
    • Ability to handle customer calls ,relationship management & escalations ,conflict resolution.


    Responsibilities:


    Customer Relationship Management (CRM):

    • Develop and execute a customer retention and loyalty strategy aligned with business goals.
    • Oversee the implementation and optimization of the CRM platform (e.g., Zoho, Salesforce, HubSpot).
    • Analyze customer data to build effective segmentation models for targeted campaigns.
    • Create, monitor, and refine lifecycle marketing campaigns (e.g., welcome, birthday, reactivation, post-purchase).
    • Collaborate with sales, design, and marketing teams to deliver personalized customer experiences.
    • Track key metrics: repeat purchase rate, customer lifetime value (CLV), churn rate, etc.


    Online Reputation Management (ORM):

    • Monitor and manage the brand's online presence across review platforms (Google, Facebook, Instagram, Justdial, etc.).
    • Respond professionally to reviews, comments, and queries — turning negative feedback into opportunities for customer recovery.
    • Design and execute proactive reputation-building initiatives, including review collection campaigns and influencer collaborations.
    • Prepare ORM reports, highlighting sentiment analysis, review trends, and potential reputational risks.
    • Work closely with PR and digital marketing to align messaging and tone of voice.


    Leadership & Strategic Responsibilities:

    • Lead a small team or coordinate with external agencies for CRM and ORM execution.
    • Develop monthly and quarterly performance reports with actionable insights.
    • Contribute to overall marketing and CX strategy from a data and feedback-driven perspective.
    • Stay current with CRM and ORM best practices, tools, and trends — especially in the luxury and jewellery sectors.
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    Manager - Customer Relationship Management

    Pune, Maharashtra Maestro Realtek

    Posted 23 days ago

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    Job Description

    Candidate is responsible for ensuring best service to the customers on behalf of Maestro Realtek, CRM is implemented successfully to engage the Booked customer’s and understand their needs by giving after sales service.

    CRM is responsible for following Strategic and operational focus.

    • ensure smooth transaction from welcome call to registration and collection.
    • register the booked units and complete the collection in defined TAT Period.
    • maintain and regularise MIS Report for review meeting on weekly basis.
    • address customer grievances thoroughly.
    • for facilitating & issuing relevant documents for bank approval.
    • with Bankers in getting Various schemes into system.
    • with Internal team for smooth functioning of Booking process.


    Required Skills set

    Excellent Communication and people skills

    Strong management and Time management ability

    Proficient in MS excel

    MBA or BBA in marketing

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    Customer Relationship Management Manager

    Goa, Goa Self-employed

    Posted 25 days ago

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    Job Description


    Employment Type: (Full-time / Part-time / Contract)

    Company Overview:

    Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.

    Role Summary:

    We are looking for an experienced CRM Specialist responsible for managing and optimizing our Customer Relationship Management system. You will play a pivotal role in enhancing customer satisfaction, streamlining client interactions, and ensuring the accuracy and effectiveness of customer data.

    Key Responsibilities:

    • Manage and maintain the CRM platform, ensuring data accuracy, integrity, and accessibility.
    • Develop and implement customer segmentation strategies to optimize marketing and sales initiatives.
    • Analyze CRM data to generate insights and provide recommendations for improving customer engagement, retention, and satisfaction.
    • Collaborate with sales, marketing, and customer service teams to identify opportunities and improve workflows.
    • Design and execute automated campaigns and workflows within the CRM to enhance customer experience.
    • Prepare regular CRM reports highlighting key metrics, trends, and opportunities for improvement.
    • Provide ongoing CRM training and support to internal teams to ensure effective utilization of CRM tools.
    • Identify and troubleshoot CRM issues, coordinating with technical teams for prompt resolution.

    Qualifications:

    • Bachelor’s degree in Marketing, Business Administration, Information Systems, or related field.
    • 2-4 years of proven experience managing CRM systems (e.g., Salesforce, Zoho, HubSpot, Microsoft Dynamics).
    • Demonstrated proficiency in CRM analytics and reporting tools.
    • Excellent understanding of customer segmentation, campaign management, and customer lifecycle strategies.
    • Strong analytical skills with the ability to interpret and leverage CRM data effectively.
    • Excellent communication and interpersonal skills.

    Preferred Skills:

    • CRM certifications (e.g., Salesforce Certified Administrator, HubSpot CRM Certification).
    • Experience with integration of CRM systems with other digital platforms (e.g., marketing automation, social media, ERP).
    • Familiarity with SQL or database management.

    Personal Attributes:

    • Detail-oriented with excellent organizational and time-management skills.
    • Strategic thinker capable of identifying and leveraging opportunities.
    • Collaborative and effective team player.
    • Adaptable and proactive in resolving issues and improving processes.

    Compensation and Benefits:

    • Competitive salary commensurate with experience
    • Performance incentives
    • Comprehensive health insurance
    • Professional growth and learning opportunities
    • Positive and inclusive work environment


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