29 Patient Services jobs in India
Elder Care Coordinator - Patient Support Services
390010 Vadodara, Gujarat
₹400000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and highly organized Elder Care Coordinator to join their dedicated Community & Social Care team in Vadodara, Gujarat, IN . This role is central to ensuring the well-being and independence of elderly individuals within the community, providing essential support and coordinating a range of services. You will be the primary point of contact for clients and their families, assessing their needs, developing personalized care plans, and connecting them with appropriate resources such as healthcare providers, social services, and community programs. A strong understanding of the challenges faced by seniors, including health concerns, mobility issues, and social isolation, is crucial. The ideal candidate will possess excellent interpersonal and communication skills, with the ability to build trust and rapport with elderly individuals and their families. You will be responsible for monitoring the effectiveness of care plans, making adjustments as needed, and advocating for the best interests of each client. This role involves working closely with healthcare professionals, community organizations, and family members to ensure a holistic approach to care. Responsibilities also include managing case files, documenting client progress, and coordinating appointments and transportation. We are looking for an individual with a genuine passion for helping others, who is proactive, resourceful, and able to manage multiple responsibilities with sensitivity and professionalism. This is a vital role that makes a tangible difference in the lives of seniors.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for elderly individuals.
- Develop and implement personalized care plans tailored to individual needs and preferences.
- Coordinate and arrange for various support services, including healthcare, home care, and social activities.
- Liaise with healthcare professionals, family members, and community resources to ensure integrated care.
- Monitor client well-being and the effectiveness of care plans, making necessary adjustments.
- Provide emotional support and companionship to clients.
- Assist clients and families with navigating healthcare systems and social services.
- Manage case documentation, including client records, progress notes, and service logs.
- Advocate for the rights and needs of elderly clients.
- Organize and facilitate community-based programs for seniors.
- Diploma or Bachelor's degree in Social Work, Gerontology, Nursing, or a related field.
- Minimum of 3 years of experience in elder care, case management, or a related social service role.
- In-depth knowledge of services and resources available for seniors.
- Excellent communication, interpersonal, and empathetic listening skills.
- Strong organizational and time-management abilities.
- Ability to work effectively under pressure and manage multiple cases.
- Proficiency in record-keeping and basic computer skills.
- A genuine passion for working with and supporting the elderly.
This advertiser has chosen not to accept applicants from your region.
0
Sr. Patient Financial Services - Healthcare (RCM), Healthcare
Hyderabad, Andhra Pradesh
Amazon
Posted today
Job Viewed
Job Description
Description
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services Specialists for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. Patient Financial Services Analysts help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Proactively reaching out to patients with open balances and assisting them with payment options
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Preferred Qualifications
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services Specialists for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. Patient Financial Services Analysts help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Proactively reaching out to patients with open balances and assisting them with payment options
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Preferred Qualifications
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Sr. Patient Financial Services - Healthcare (RCM), Healthcare
Hyderabad, Andhra Pradesh
Amazon
Posted today
Job Viewed
Job Description
Description
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services Specialists for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. Patient Financial Services Analysts help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Proactively reaching out to patients with open balances and assisting them with payment options
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Preferred Qualifications
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services Specialists for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. Patient Financial Services Analysts help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Proactively reaching out to patients with open balances and assisting them with payment options
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Preferred Qualifications
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Patient Financial Services Manager - AR HealthCare, HealthCare
Hyderabad, Andhra Pradesh
Amazon
Posted 2 days ago
Job Viewed
Job Description
Description
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As the Healthcare Finance Operations Patient Financial Services (PFS) Manager, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, billing, claims management and AR management.
The ideal candidate will have prior leadership experience in Revenue Cycle Management - PFS. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies.
This is both a strategic and a hands-on role that requires good leadership skills, a high degree of organization, good written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn.
Key job responsibilities
- Lead a team that proactively reaches out to patients with open balances and assisting them with payment options
- Partner with admin team on member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Escalation point on answering patient inquiries for complex billing cases and questions
- SME for claims investigation through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining teams service level agreements in response time to admins and patients
Basic Qualifications
- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting
Preferred Qualifications
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As the Healthcare Finance Operations Patient Financial Services (PFS) Manager, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, billing, claims management and AR management.
The ideal candidate will have prior leadership experience in Revenue Cycle Management - PFS. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies.
This is both a strategic and a hands-on role that requires good leadership skills, a high degree of organization, good written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn.
Key job responsibilities
- Lead a team that proactively reaches out to patients with open balances and assisting them with payment options
- Partner with admin team on member's billing needs via 1Life's tasking system to provide the best customer service
- Educating admins and patients to better understand health insurance benefits through open balances
- Escalation point on answering patient inquiries for complex billing cases and questions
- SME for claims investigation through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc's) to offer options for resolution
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining teams service level agreements in response time to admins and patients
Basic Qualifications
- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting
Preferred Qualifications
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
3
Clinical Support Specialist - Community Health
208001 Kanpur, Uttar Pradesh
₹60000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Kanpur, Uttar Pradesh, IN
Our client, a dedicated provider of community-focused healthcare services, is seeking a compassionate and highly organized Clinical Support Specialist. This role is essential for ensuring seamless patient care coordination and support within our local community settings. The successful candidate will work directly with patients and healthcare professionals, managing appointments, providing crucial information, and facilitating access to essential health services. This position requires a strong presence within the community, thus it is not remote.
Key Responsibilities:
Qualifications:
Our client, a dedicated provider of community-focused healthcare services, is seeking a compassionate and highly organized Clinical Support Specialist. This role is essential for ensuring seamless patient care coordination and support within our local community settings. The successful candidate will work directly with patients and healthcare professionals, managing appointments, providing crucial information, and facilitating access to essential health services. This position requires a strong presence within the community, thus it is not remote.
Key Responsibilities:
- Provide direct patient support, addressing inquiries and concerns related to their care plans.
- Coordinate patient appointments and ensure timely follow-ups with healthcare providers.
- Assist patients in navigating healthcare systems, including insurance and referral processes.
- Educate patients and their families about health conditions, treatment options, and preventive care strategies.
- Maintain accurate and confidential patient records and documentation.
- Collaborate closely with physicians, nurses, social workers, and other healthcare professionals to ensure integrated patient care.
- Facilitate communication between patients and the clinical team, relaying important information and updates.
- Organize and conduct community outreach programs to promote health awareness and service utilization.
- Identify and connect patients with community resources and support services.
- Advocate for patient needs and ensure they receive appropriate and timely care.
Qualifications:
- Bachelor's degree in Nursing, Social Work, Public Health, or a related healthcare field.
- Minimum of 3 years of experience in a clinical support, patient navigation, or community health role.
- Strong understanding of healthcare systems, patient care coordination, and community resources.
- Excellent interpersonal, communication, and active listening skills.
- Proficiency in medical terminology and electronic health record (EHR) systems.
- Empathetic and patient-centered approach to care.
- Ability to work independently and as part of a multidisciplinary team.
- Strong organizational and time-management skills.
- Knowledge of local health and social services networks in Kanpur, Uttar Pradesh, IN .
- A genuine commitment to serving the community.
This advertiser has chosen not to accept applicants from your region.
4
Remote Clinical Research Coordinator - Patient Support
641001 Coimbatore, Tamil Nadu
₹70000 Monthly
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and empathetic Remote Clinical Research Coordinator to join their Community and Social Care division, focusing on patient support services. This fully remote role allows you to make a significant difference in patients' lives from the comfort of your home. You will be responsible for coordinating patient care and support within clinical trial settings, ensuring adherence to protocols, and facilitating communication between patients, clinical sites, and research teams. The ideal candidate will have a strong background in clinical research coordination, excellent organizational skills, and a compassionate approach to patient care. You will play a vital role in ensuring the smooth running of trials and providing essential support to participants.
Key Responsibilities:
Key Responsibilities:
- Coordinate patient participation in clinical trials, ensuring all study procedures are followed.
- Schedule patient appointments and manage study-related documentation.
- Educate patients and their families about study protocols, procedures, and expectations.
- Monitor patients for adverse events and report them to the appropriate personnel.
- Facilitate communication between patients, investigators, and sponsors.
- Collect and manage clinical data accurately and efficiently.
- Ensure compliance with Good Clinical Practice (GCP) guidelines and regulatory requirements.
- Assist with study site visits and audits.
- Provide ongoing support and guidance to trial participants.
- Troubleshoot and resolve issues related to patient participation and data collection.
- Maintain accurate and up-to-date patient records and study files.
- Contribute to the improvement of clinical trial processes and patient experience.
- Bachelor's degree in Nursing, Pharmacy, Life Sciences, or a related healthcare field.
- Minimum of 3 years of experience as a Clinical Research Coordinator or in a similar role.
- Strong understanding of clinical trial processes and Good Clinical Practice (GCP).
- Excellent organizational, time management, and multitasking skills.
- Proficiency in using Electronic Data Capture (EDC) systems and clinical trial management software.
- Exceptional communication and interpersonal skills, with a focus on patient empathy.
- Ability to work independently and manage workload effectively in a remote setting.
- Detail-oriented with a high level of accuracy in data management.
- Familiarity with various therapeutic areas is a plus.
- Ability to maintain confidentiality and handle sensitive information.
This advertiser has chosen not to accept applicants from your region.
5
Clinical Lead - Community Support
440001 Nagpur, Maharashtra
₹70000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client, a leading organization in Community & Social Care, is actively recruiting for a dedicated and experienced Clinical Lead to oversee their operations in Nagpur, Maharashtra, IN . This critical role involves leading a team of healthcare professionals, ensuring the delivery of high-quality care services to individuals within the community, and managing operational aspects of the service. The ideal candidate will have a strong clinical background, excellent leadership capabilities, and a passion for improving lives. You will be responsible for clinical governance, staff supervision and development, service planning, and ensuring compliance with all relevant regulations and standards. The Clinical Lead will work collaboratively with external agencies, families, and service users to provide comprehensive and person-centered support. Experience in managing budgets, implementing care plans, and risk assessment is essential. This position requires strong communication, problem-solving, and decision-making skills, with a commitment to fostering a positive and supportive working environment. You will play a key role in service development and ensuring the ongoing effectiveness and sustainability of the community support programs. Responsibilities include:
- Leading and managing a multidisciplinary care team.
- Ensuring the provision of high-quality clinical care.
- Developing and implementing care strategies and operational plans.
- Conducting staff supervision, training, and performance management.
- Maintaining clinical governance and ensuring regulatory compliance.
- Liaising with families, stakeholders, and external agencies.
- Managing service budgets and resources effectively.
- Promoting a culture of continuous improvement and service excellence.
- Registered Nurse (RN) or relevant allied health professional qualification.
- Significant experience in community health or social care settings.
- Proven leadership and management experience.
- In-depth knowledge of relevant legislation and standards.
- Excellent communication, interpersonal, and organizational skills.
- Passion for delivering high-quality, person-centered care.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Senior Clinical Research Coordinator - Patient Support Programs
208005 Kanpur, Uttar Pradesh
₹1400000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is a leading non-profit organization dedicated to improving community health outcomes and providing vital support services. We are seeking an experienced and compassionate Senior Clinical Research Coordinator to join their remote team, focusing on patient support programs in Kanpur, Uttar Pradesh, IN . This role is instrumental in coordinating research activities, managing participant engagement, and ensuring the smooth operation of studies aimed at enhancing community health and well-being. The ideal candidate will have a strong background in clinical research coordination, patient advocacy, and program management, with a deep commitment to serving underserved communities. You will be responsible for overseeing patient recruitment, data collection, adherence monitoring, and maintaining ethical research standards. This is a rewarding opportunity to make a tangible difference in people's lives from a remote setting.
Key Responsibilities:
Key Responsibilities:
- Coordinate and manage all aspects of clinical research studies related to patient support programs.
- Recruit, screen, and enroll eligible participants, ensuring informed consent procedures are meticulously followed.
- Schedule and conduct participant visits, collect and manage study data accurately and efficiently.
- Monitor participant adherence to study protocols and provide ongoing support and education.
- Liaise with healthcare providers, investigators, and study sponsors to ensure seamless study operations.
- Maintain accurate and organized study documentation, including case report forms (CRFs) and source documents.
- Ensure compliance with all relevant ethical guidelines, regulatory requirements (e.g., ICH-GCP), and institutional policies.
- Assist in the development of study protocols, informed consent forms, and other research-related documents.
- Track study progress, identify potential issues, and implement corrective actions as needed.
- Communicate effectively with participants, providing them with clear information and support throughout their study involvement.
- Contribute to data analysis and the preparation of study reports and publications.
- Mentor and provide guidance to junior research staff or volunteers involved in patient support initiatives.
- Act as a key point of contact for participants and stakeholders related to ongoing research projects.
- Bachelor's degree in Nursing, Public Health, Life Sciences, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in clinical research coordination, preferably with a focus on patient support or community health programs.
- In-depth knowledge of Good Clinical Practice (GCP) guidelines and regulatory requirements.
- Experience with electronic data capture (EDC) systems and clinical trial management software.
- Strong understanding of patient recruitment strategies and participant engagement techniques.
- Excellent organizational, time management, and problem-solving skills.
- Exceptional interpersonal and communication skills, with a compassionate and patient-centered approach.
- Ability to work independently and manage multiple priorities in a remote environment.
- Proficiency in Microsoft Office Suite and data management tools.
- Certification as a Clinical Research Professional (e.g., CCRP, CCRA) is a strong asset.
- Experience working with vulnerable populations is highly desirable.
This advertiser has chosen not to accept applicants from your region.
7
Clinical Lead - Community Support Services
452001 Indore, Madhya Pradesh
₹750000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and compassionate Clinical Lead to oversee and enhance their community support services. This leadership role requires a unique blend of clinical expertise, management acumen, and a deep commitment to improving the lives of individuals within the community. You will be responsible for guiding a team of care professionals, ensuring the delivery of high-quality, person-centered support tailored to the specific needs of clients facing various challenges, including mental health issues, disabilities, and social isolation. The Clinical Lead will play a crucial role in developing and implementing care plans, conducting assessments, and providing direct clinical supervision and mentorship to staff.
Key Responsibilities:
The ideal candidate will hold a Master's degree in Social Work, Psychology, Nursing, or a related field, along with a valid professional registration. A minimum of 6 years of experience in community-based social care or mental health services, with at least 3 years in a supervisory or leadership capacity, is essential. Demonstrated experience in case management, crisis intervention, and person-centered planning is required. Excellent interpersonal, communication, and leadership skills are paramount. The ability to work under pressure and manage complex situations with professionalism and empathy is crucial. This is a non-remote position located in **Indore, Madhya Pradesh, IN**.
Key Responsibilities:
- Lead, manage, and inspire a team of community support workers and case managers.
- Develop, implement, and continuously evaluate individualized care and support plans.
- Conduct comprehensive client assessments to identify needs and appropriate interventions.
- Provide expert clinical guidance and supervision to team members, fostering professional development.
- Ensure compliance with all relevant regulations, policies, and best practices in social care.
- Liaise effectively with external agencies, healthcare providers, and family members to ensure coordinated care.
- Manage caseloads efficiently, ensuring timely and effective service delivery.
- Oversee incident reporting and management, implementing corrective actions as needed.
- Contribute to the strategic development and improvement of community services.
- Maintain accurate and confidential client records and service documentation.
- Facilitate regular team meetings and training sessions.
- Champion a culture of empathy, respect, and client empowerment.
The ideal candidate will hold a Master's degree in Social Work, Psychology, Nursing, or a related field, along with a valid professional registration. A minimum of 6 years of experience in community-based social care or mental health services, with at least 3 years in a supervisory or leadership capacity, is essential. Demonstrated experience in case management, crisis intervention, and person-centered planning is required. Excellent interpersonal, communication, and leadership skills are paramount. The ability to work under pressure and manage complex situations with professionalism and empathy is crucial. This is a non-remote position located in **Indore, Madhya Pradesh, IN**.
This advertiser has chosen not to accept applicants from your region.
8
Clinical Social Worker - Remote Support
700001 Motijheel, West Bengal
₹500000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a leading organization in community and social care, is seeking a compassionate and skilled Clinical Social Worker to join their fully remote team. This role is pivotal in providing essential mental health support, counseling, and case management services to individuals and families across **Kolkata, West Bengal, IN**, and surrounding areas, leveraging the benefits of telehealth. As a remote-first organization, we are dedicated to ensuring accessible and high-quality care through virtual platforms. You will assess client needs, develop treatment plans, provide individual and group therapy, and connect clients with community resources. The ideal candidate will possess excellent therapeutic skills, a strong understanding of social work principles, and a commitment to ethical practice in a remote setting.
Responsibilities:
Responsibilities:
- Conduct comprehensive psychosocial assessments of clients to identify mental health needs, strengths, and challenges.
- Develop and implement individualized treatment plans based on assessment findings and client goals.
- Provide individual, family, and group therapy using evidence-based approaches.
- Offer crisis intervention and support to clients experiencing acute distress.
- Maintain accurate and confidential client records in compliance with privacy regulations.
- Facilitate referrals to appropriate community resources and services.
- Collaborate with other healthcare professionals and community agencies to coordinate client care.
- Educate clients and their families about mental health conditions, treatment options, and coping strategies.
- Engage in continuous professional development to stay current with best practices in social work and telehealth.
- Advocate for clients' needs and rights within various systems.
- Participate in regular supervision and team meetings.
- Master's degree in Social Work (MSW) from an accredited institution.
- Valid state licensure or certification as a Clinical Social Worker (e.g., LCSW, MSW).
- Minimum of 3 years of clinical experience providing counseling and case management services.
- Proficiency in utilizing telehealth platforms and digital communication tools for client services.
- Strong knowledge of mental health disorders, therapeutic interventions, and social work ethics.
- Excellent active listening, empathy, and communication skills.
- Ability to work independently, manage time effectively, and maintain boundaries in a remote work environment.
- Experience working with diverse populations and addressing issues related to trauma, addiction, or chronic illness is highly valued.
- Familiarity with relevant software for electronic health records and telehealth.
- A genuine passion for supporting individuals and improving community well-being.
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