77 Performance Improvement jobs in India

**About us**

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

**Who you will work with**

This position is based in BCN's Gurgaon office and is a vital part of the Performance Improvement Centre of Expertise (PI CoE). The PI CoE plays a crucial role in assisting case teams in India and abroad with various cost reduction/optimization activities by offering a range of solutions, including cost diagnostics (e.g., Value Calculator, Net Working Capital), cost savings, and PMI Analysis, as well as Procurement (e.g., Spend cube, analytics, maturity assessment, vendor strategy), Zero-based budgeting (e.g., Cost visibility, Budgeting, Initiative tracking, client training), and Supply Chain (e.g., Inventory Diagnostics, Inventory Optimization, Network Optimization, Manufacturing Diagnostics, Integrated Business Planning). The CoE conducts complex and advanced data analysis to analyze clients' data and generate critical insights to help achieve cost objectives. Over time, we have developed seamless solutions and utilize powerful, dynamic visualizations and charts on various platforms (e.g., Power BI, Tableau) to showcase our results. The PI CoE is also involved in creating critical intellectual property (IP) that is valuable for new performance improvement cases globally at Bain.

**About you**
- Graduate (preferably with degree in engineering / science / commerce / business / economics) with at least 2-5 years of relevant experience or an MBA/Post-Graduate with high academic records having 0-3 years of relevant experience
- Excellent analytical and problem-solving skills to lead the team towards pragmatic solutions
- Experience of data analysis, project management and team management
- Hands-on on various analytical and reporting / visualization tools such as Excel, PowerPoint, Alteryx any experience with LLM/AI tools would be a bonus
- Ability to handle multiple tasks and work in a team set up
- Effective communication skills and ability and deliver clear and professional presentations to senior stakeholders (Bain managers, partners, and clients)
- Effective coaching and mentoring skills

**What you’ll do**
- Ability to take project ownership and manage complex case deliverables related to performance improvement
- Understand client’s financial, cost and headcount data using P&L, ERP Systems, and procurement systems to identify major spend functions and categories and look for cost savings opportunities
- Run benchmarking analyses on spend and headcount data, and assist case teams across Bain’s ecosystem to analyze the levers/ methods for cost optimization across different functions
- Able to quickly come up to speed on different businesses and perform research and analysis across geographies and industries
- ** Collaborate **with Bain case teams globally and work under direct guidance of senior leadership, to identify client-specific trends, validate assumptions, and ensure recommendations are aligned with industry benchmarks and best practices
- Identify and use relevant analytical tools and internal repositories to extract data and analyze information
- Deliver client ready documents containing implementable solutions
- Effectively communicate with BCN / end clients
- Lead individual project work streams with the help of 1-2 directly aligned team members (analysts)
- Willing to groom a team of analysts and support them as and when required

**What makes us a great place to work**

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then cre

**About us**

Bain & Company is a global management consulting firm that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

**Who you will work with**

This position is based in BCN's Gurgaon office and is a vital part of the Performance Improvement Centre of Expertise (PI CoE).
- The PI CoE plays a crucial role in assisting case teams in India and abroad with various cost reduction/optimization activities by offering a range of solutions including cost diagnostics (e.g., Value Calculator, Net Working Capital), savings, and PMI Analysis, as well as Procurement (e.g., Spend cube, analytics, maturity assessment, vendor strategy), Zero-based budgeting (e.g., Cost visibility, Budgeting, Initiative tracking, client training) Supply Chain (e.g., Inventory Diagnostics, Inventory Optimization, Network Optimization, Manufacturing Diagnostics, Integrated Business Planning), as well as cost diagnostics (e.g., Value Calculator, Net Working Capital), savings, and PMI Analysis
- The CoE conducts complex and advanced data analysis to analyze clients' data and generate critical insights to help achieve cost objectives. Over time, we have developed seamless solutions and employ powerful, dynamic visualizations/charts on various platforms (e.g., Power BI, Tableau) to showcase our results.
- The PI CoE is also involved in the creation of critical intellectual property (IP) that is valuable for new performance improvement cases globally at Bain.

**What you’ll do**
- Ability to take project ownership and manage complex case deliverables related to performance improvement
- Understand client’s financial and operations data using P&L, ERP Systems, and plant report cards to conduct an effective ‘four-walls’ analysis for a manufacturing plant
- Assist case teams across Bain’s ecosystem to analyze the levers/methods for cost savings
- Able to quickly come up to speed on different businesses and perform research and analysis across geographies and industries
- Identify and use relevant analytical tools and internal repositories to extract information
- Deliver client ready documents containing implementable solutions
- Effectively communicate with BCN / end clients
- Lead individual project work streams with the help of 1-2 directly aligned team members (analysts)
- Willing to groom a team of analysts and support them as and when required

**About you**
- Graduate (preferably with degree in engineering / science / commerce / business / economics) with at least 2-5 years of relevant experience or an MBA/Post-Graduate with high academic records having 1-3 years of relevant experience
- Understanding of Lean Manufacturing principles and Six Sigma methodology is preferred
- Excellent analytical and problem-solving skills to lead the team towards pragmatic solutions
- Experience of data analysis, project management and team management
- Hands-on on various analytical and reporting / visualization tools such as Alteryx, Tableau, PowerBI, etc.
- Relevant experience in a consulting firm is preferable
- Ability to handle multiple tasks and work in a team set up
- Effective communication skills and ability and deliver clear and professional presentations to senior stakeholders (Bain managers, partners, and clients)
- Effective coaching and mentoring skills

**What makes us a great place to work**

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external partie

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions!

Our Core Values:

Relentlessly Pursue Excellence

Empower People & Partners

Make a Difference

No Boundaries

Embrace Possibilities

Our Performance excellence team at Arise is looking for a Performance Improvement Analyst who will report into the Manager. This position will build the governance and structure for performance improvement supporting the global operations. This is your opportunity to join this dynamic team and leave your mark on Arise and the booming gig-economy.

Responsibilities:

You will analyze and deliver accurate and timely performance improvement plans.

Collaborate with Customer Success Leaders to improve Speed to Proficiency KPI performance.

Understand and document all customer contractual performance terms, Define right goals per MSA and SOW

Implement audit process and standard operating procedures.

Protect organization's value by keeping information confidential.

Assist with special projects as needed

Qualifications:

Bachelors in any curriculum

Overall 5 years of experience and minimum of 2 years’ experience in Performance Excellence/Improvement or similar role

Excellent communication skills, interpersonal skills and personal accountability to driving excellent results.

Extremely detail oriented, strong analytical skills

Must be highly skilled in use of Excel Spreadsheets and MS Word

Excellent verbal and written communication skills

Able to establish and maintain healthy working relationships with people in course of work

Flexibility in work schedule to meet business needs

Ability to lead a team to accomplish set goals and deadlines.

When smart, creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions!

Our Core Values:

Relentlessly Pursue Excellence

Empower People & Partners

Make a Difference

No Boundaries

Embrace Possibilities

Our Performance excellence team at Arise is looking for a Performance Improvement Manager who will report into the Director. This position will build the governance and structure for performance improvement supporting the global operations. This is your opportunity to join this dynamic team and leave your mark on Arise and the booming gig-economy.

Responsibilities:

Hire, train and manage team of PI analyst who will analyze and deliver accurate and timely performance improvement plans.

Collaborate with Customer Success Leaders to improve Speed to Proficiency KPI performance.

Understand and document all customer contractual performance terms, Define right goals per MSA and SOW

Implement audit process and standard operating procedures.

Set up a right governance model to monitor and drive the performance improvement plans.

Work with Data and digital team in automation and digital solutions for performance management to elevate business outcomes.

Protect organization's value by keeping information confidential.

Assist with special projects as needed

Qualifications:

Bachelors in any curriculum

Overall 8 years of experience and minimum of 2 years’ experience in Performance Excellence/Improvement or similar role

Excellent communication skills, interpersonal skills and personal accountability to driving excellent results.

Extremely detail oriented, strong analytical skills

Must be highly skilled in use of Excel Spreadsheets and MS Word

Excellent verbal and written communication skills

Able to establish and maintain healthy working relationships with people in course of work

Flexibility in work schedule to meet business needs

Ability to lead a team to accomplish set goals and deadlines.

When smart, creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

**Join our Team**:
**About this opportunity**
The Manager Improvement & Performance role within SL Operate Service Management Service Improvement focuses on driving the development, implementation, and execution of Proactive Problem Management activities across allocated contracts. You will support the Head of Service Improvement and Service Operations Governance on service delivery issues both internally and in customer meetings. The role includes building a motivated, productive work environment and ensuring team competence and capability through hiring, training, and coaching in alignment with the SM strategy and resource planning.

**What you will do**
- Drive prescriptive insights and proactive problem management activities
- Support service delivery governance internally and in customer engagements
- Build and maintain team competence and capability via hiring, training, and coaching
- Lead line management activities including annual salary reviews, goal setting, and competence development
- Ensure fulfilment of billability, utilization, efficiency targets, financial forecasting, and budget adherence
- Promote adherence to Service Line Operate Ways of Working, processes, and guidelines
- Foster a productive and motivating work environment

**Skills you bring**
- Highly developed leadership and change management skills, influencing and leading by example
- Strong problem-solving capability and strategic thinking
- Excellent interpersonal communication and customer-oriented consultative approach
- Good conflict management skills and ability to work well under pressure
- Analytical mindset with a data-driven, agile, automation, and innovation focus
- Excellent oral and written English skills
- High degree of accountability, integrity, and a strong sense of responsibility and empowerment
- Strong knowledge of Ericsson policies, directives, business environment, and service management areas including Event Management, Incident Management, Problem Management, Preventative Maintenance, Service Continuity, Field Service, and Smart Reporting
- Good understanding of SLA, WLA/OLA

**Key qualifications**
- B.tech or Bachelor’s degree or equivalent

. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.

. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.

Process Improvement Manager
Job ID
224588
Posted
18-Jun-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Hyderabad - Telangana - India
**Why CBRE Business Services Organization (BSO):**
When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.
CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.
**Job Title - Process Improvement Manager**
**About the Role:**
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.
We are seeking a highly skilled and experienced Black Belt professional (at least 8 years experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.
**What You'll Do:**
+ Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools/techniques.
+ Business risk identification - Identify key business process risks and act to mitigate them.
+ Process standardization and management -
+ Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.
+ Manage a detailed project/program plan to track progress and perform risk management to mitigate the risks.
+ Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.
+ Process documentation - Map and document processes targeted for transformation.
+ Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and/or automation tools and practices, aiming to stabilize and maintain the delivered changes.
+ Communication Management -
+ Work with and communicate effectively to all levels of the organization (Board Members, Associate Directors, Managers, Continuous Improvement Champions, Operations Specialists, etc).
+ Collaborate with cross-functional teams to develop and implement improvement initiatives.
**What You'll Need:**
+ Master's degree in a related field
+ Demonstrated experience in Finance BPO/outsourcing while working in a similar role
+ Very strong project management and stakeholder management skills, ability to influence stakeholders to ensure project success
+ Excellent English language and strong communication and presentation skills.
+ Proactive problem solver, able to work independently on multiple assignments and comfortable working in a team spread across geographies
+ Demonstrated portfolio of successful medium-large projects and hard savings
+ Strong knowledge and understanding of Lean Six Sigma methodologies and tools
+ Excellent analytical and problem-solving skills
+ Ability to effectively collaborate and influence cross-functional teams
+ Preferred Experience:
+ Peoplesoft
+ ServiceNow
+ Yardi
+ Coupa
+ HighRadius
+ Preferred Qualifications:
+ Certification as a Lean Six Sigma Black Belt
+ Experience in implementing Lean Six Sigma in a real estate industry
+ Experience using statistical software and tools for data analysis.
**Company Perks and benefits:**
Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
Food & Snacks: Free Meals & snacks are provided in all shifts.
Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.
**Our Values in Hiring:**
At CBRE, we are committed to fostering a culture where everyone feels they belong.
We value diverse perspectives and experiences, and we welcome all applications.
**CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)