What Performance Metrics Jobs are in India?

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Analyst, Analytics & Metrics
Overview of Services
Mastercard's professional Services arm is focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.
About the Role
As a Revenue Assurance and Business Transformation professional, you are expected to:
- Develop a strong understanding of our business environment
- Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
- Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data & technology
- Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan
- Develop design documentation e.g. SOPs, system requirements, user journey maps etc.
- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
All about you
- Experience in driving business transformation / digital transformation preferably for B2B services organizations
- Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
- 3 to 4 years of experience, with an undergraduate or master's degree
- Strong project management, stakeholder management and communication skills
- Exposure to any of these domains is preferred though not essential - B2B Sales processes, Sales productivity tools (e.g. Salesforce); Data visualization and reporting platforms (e.g. Tableau) etc.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Anlayst, Analytics & Metrics
Job Description Summary
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Data & Services within Mastercard
Data & Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at & Enablement within Data & Services
The Insights & Enablement team ensures we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. We partner across D&S to enhance reporting insights, increase efficiency, and automate processes. The Business Development Insights & Enablement Team (BD I&E) supports the front-line business development sales team for Mastercard Data & Services. Our team ensures that our BD teams focus on what they do best - Selling. This function designs and builds the sales capabilities that the D&S team needs to effectively materialize its revenue growth potential, while at the same time simplifying current sales support activities to enable the team to spend more of their time selling with clients.
Role
The ¬role will be expected to do the following:
- Understand and ensure compliance with industry regulations and company policies.
- Perform assurance program with on-going checks on sales processes.
- Collaborate with different departments to ensure seamless communication and coordination.
- Maintain accurate and up-to-date documentation of operational procedures and policies.
- Generate and analyse reports on operational performance for management review.
- Evaluate and revise operations and procedures in response to organizational change.
- Streamline and optimize operational processes to improve efficiency.
- Maintain strict confidentiality.
All About You
- Bachelor's degree in business administration, Operations Management, or a related field.
- 2-3 year of prior experience in operations roles, with a focus on process improvement.
- Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
- Ability to work collaboratively in a team environment.
- Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
- Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
- Flexible to work with global offices across several time zones
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Responsibilities:
- Create reporting and recurring MIS on processes related to KYC Operations.
- To support ICG KYC BSU with Data, Metrics, reporting and Analytics
- Take day-to-day decisions of daily operations and functions related to Data, Metrics and Analytics
- Work with a team of expert data analysts who perform an essential MIS function within the ICG KYC Utility, Business Support Units and the Organization as a whole
- Interact with various stakeholders including other regional D&Ms, AML Compliance, Coverage, Ops Team, BSUs, ITs, Internal Auditors and Senior Managements
- Provide local, regional and global managements with valuable inputs, feedbacks and data-analysis which help them in taking decisions related to ICG KYC Utility department
- Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management - Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
- Provide support to business managers and product staff
- Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
- Interface with internal and external teams to provide guidance and subject matter expertise, as needed
- Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
- Oversee situations that create risk and legal liabilities for Citi
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
Qualifications:
- 4-6 years of relevant experience
- Experience in software such as Excel, Access, SQL, etc
- Proven ability to make effective and timely decisions
- Consistently able to anticipate and respond to customer/business needs
- Demonstrated ability to build and cultivate partnerships across business regions
Education:
- Bachelor's degree/University degree or equivalent experience
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**Job Family Group:**
Operations - Services
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**Job Family:**
Business KYC
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**Time Type:**
Full time
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**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Job Profile Associate Analyst, Analytics & Metrics
Job Description Summary
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Services within Mastercard
Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics; security solutions; and more. Discover more at & Enablement within Services
The Insights & Enablement team ensures we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. We partner across Services to enhance reporting insights, increase efficiency, and automate processes. The Business Development Enablement Team supports the front-line business development sales team for Mastercard Services. Our team ensures that our BD teams focus on what they do best - Selling.
Role
The role will be expected to do the following:
- Design financial and process controls across business lifecycle processes (quote to cash) to ensure revenue optimization and compliance
- Drive revenue assurance program by performing on-going checks on sales opportunities, contracts and projects.
- Collaborate with Sales team and finance/compliance teams to mitigate any risks identified
- Maintain accurate and up-to-date documentation of operational procedures and policies.
- Generate and analyze reports on operational performance for management review.
- Evaluate and revise operations and procedures in response to organizational change.
- Streamline and optimize operational processes to improve efficiency.
All About You
- Upto 3 years of prior experience in roles focusing on financial controls and revenue assurance.
- Demonstrated ability to work in fast paced environment, manage urgent/unanticipated requests, and deal with ambiguity.
- Ability to work collaboratively in a team environment.
- Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
- Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
- Flexible to work with global offices across several time zones
- Appropriate educational qualifications (Chartered Accountant, MBA)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Analytics & Metrics
Overview:
*Mastercard Overview
Mastercard is a global technology company powering the world's fastest payments network. We connect individuals, businesses, and economies-enabling secure, seamless, and accessible commerce. Beyond payments, we drive innovation, expand financial inclusion, and empower our people to make a meaningful impact. At Mastercard, growth is shared-when the company succeeds, so do our employees.
*Services at Mastercard
The Services organization is a key differentiator for Mastercard, delivering advanced solutions that help customers grow and optimize performance. This team operates with speed, scale, and agility-building end-to-end capabilities for a diverse, global client base.
*Insights & Enablement (I&E) within Services
The Services Business Development Insights & Enablement (BD I&E) team powers the infrastructure, tools, and processes that enable sales teams to operate efficiently and scale effectively. This function designs and builds the sales capabilities the Services team needs to effectively realize its revenue growth potential, while simplifying current sales support activities to enable the team to spend more time selling with clients.
We partner closely with multiple teams to:
-Drive operational intelligence and efficiency
-Improve productivity
-Simplify sales workflows
*Role Overview
The manager will play a key role in understanding and identifying areas to improve operational excellence across the different DealDesk workstreams. This is a hands-on, execution-focused role that helps design, define, and measure impact.
*Key Responsibilities:
- Develop a strong understanding of our business environment
- Engage with Workstream leads and act as an Internal Consulting partner to understand pain points related to their operational processes
- Identify solutions to the pain-points using logical thinking, problem-solving skills, and leveraging better use of data and technology
- Where appropriate, identify processes that can be Centralized
- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, Operational automation, or process changes
All About You:
- Structured problem-solver with attention to detail
- Strong proficiency in ETL and Visualization tools such as SQL, Alteryx, and Tableau.
- Proficiency in Excel, PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation
- Exposure to process automation tools (e.g., Power Automate) and process mapping tools (e.g., Visio, Signavio) or workflow design concepts
- Ability to work effectively in cross-functional, global teams
- Strong stakeholder management skills with the ability to listen, align, and influence
- Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Comfortable working with ambiguity and evolving requirements
- Proficiency in leveraging AI tools to enhance productivity, enable effective multitasking, and operate at a high pace in a demanding environment
- Flexible to collaborate across global time zones
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Analytics & Metrics
Overview
Mastercard is a global leader in technology and payments, committed to empowering businesses and economies to thrive. Our Global People Operations & Insights team is at the forefront of leveraging data to drive strategic decisions about our most valuable asset - our talent.
The Senior Reporting Analyst will be a member of the Data Service team within the People, Operations and Insights team which provides data, analytics, and strategic decision support across multiple business units in regions across Mastercard.
This individual will bring experience in analytics and reporting to enable data-driven decisions about talent at Mastercard. Competitive candidates will be detail-oriented, execution-focused, and accomplished with identifying opportunities to introduce consistency & scale to analytical outputs within a matrixed organization.
Role
First point of contact for recurring reporting & metrics requests from stakeholders across multiple functions globally
Partners closely with People Analytics Consultants within the broader People Operations and Insights team to identify opportunities to create scalable reporting solutions & visualizations
Sees beyond requestors' asks to understand the root query or challenge for which data are being requested
Validates and enforces people data integrity in collaboration with Data management & HR Systems teams
Provides reporting & program management support for BAU activities, examples include annual performance management, talent reviews, employee experience surveys, and other key activities as warranted
Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data
All About You
Essential
Experience in working with organizational/workforce data
Experience in providing regular reporting for a leadership audience, including attention to detail and ensuring consistency in presentation/output for scaled deliverables
Strong ability to see the forest for the trees, and implement creative strategies to reduce ad-hoc request volume and increase value
Proactive approach and style; comfortable with navigating through areas of ambiguity
Excel experience including creating pivot datasets, conditional formulas and formatting, essential formulas, and charts/graphs
Experience communicating technical results to non-technical audiences
Ability to collaborate with peers and cross-functional teams, working across multiple time zones
Flexible and responsive, with ability to adapt to rapid change in direction or business priority
Openness to feedback and strong self-awareness
Excellent verbal and written communication skills
Ability to work within the confines of data governance and privacy standards
Experience operating in an environment with handling multiple priorities at any given time
Experience with querying databases (SQL or T-SQL preferred)
Desirable
Experience using HRIS tools (Workday preferred)
Experience in relationship building across large-scale organizations
Experience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python
Familiarity with ETL tool capabilities and utility (e.g., Alteryx, SPSS, Informatica)
Experience in BI tools (Tableau or Power BI preferred)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

The KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
**Responsibilities:**
+ Review submissions submitted throughout the global hubs by junior analysts
+ Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
+ Perform quality reviews and reviews of procedures and processes
+ Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 5-8 years of experience
**Education:**
+ Bachelor's degree/University degree or equivalent experience
The AVP, Senior Data & Metrics Analyst supports activities to ensure sound, reliable, and consistent information exists across the organization to support business processes and services. This role assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution. Requires in-depth understanding of data and reporting. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from various sources to monitor and certify authoritative data sources and remediate data concerns.
+ Identify process efficiencies by analyzing potential reporting solutions and applying technology solutions to achieve straight through processing
+ Engage technology partners where needed to implement changes and control implementations
+ Evaluates current processes assessing them for risks and gaps, researches and proposes solutions, and helps implement process improvements.
+ Uses discretion in developing solutions for broad based reporting issues
+ Conducts statistically accurate data analysis that yields useful reporting insights to inform business decisions.
+ Assess and improve effectiveness of deployed solutions by applying techniques such as data warehousing, data mapping, data processing, data cleansing and data tracking
+ Coordinates project deliverables, and contributes to identifying solutions for business reporting issues
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**Job Family Group:**
Operations - Services
---
**Job Family:**
Business KYC
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Position's Overview**
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks an " **Metrics & Reporting Advisor** " to join our team.
**In these roles you will be responsible for:**
+ Acting as a lead on data mining and reporting projects
+ Leading a team of data analysts
+ Maintaining, analyzing, and interpreting and reporting Healthcare Payer data
+ Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting
+ Creating and implementing executive level reporting strategies
+ Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting
+ Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments
+ Focusing on systems architecture for global development
+ Providing advanced research, analytical, problem-solving, and process improvement skills
+ Pulling data to develop recurring or one-time reports
+ Maintaining databases, spreadsheets and other tools used in data analysis
+ Locating and fixing errors in reports
+ Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables
+ Leading large-scale projects
+ Leading others on cross-functional projects outside of their own department
+ Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary)
+ Maintaining professional and trusting client relationships
+ Effectively addressing critical client issues and escalations
+ Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables
+ Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results
+ Providing direction to less experienced team members and/or cross-training
**Requirements for this role include:**
+ 7+ Years of experience in SQL with Data Analytics
+ 1 year experience of team management experience of minimum 3 to 4 reportees
+ 8+ years of experience writing complex SQL queries
+ 8+ years of experience with data analysis and analytics
+ 2+ years of experience as a team lead
+ 5+ years of experience in handling complex data analytic projects independently
**Preferences:** -
+ Experience with predictive modeling
+ Hands on experience with python/R coding for data analytics
+ Experience with US Healthcare payor datasets
Required schedule availability for this position is Monday-Friday (12:00 pm to 10:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

**About this role:**
Wells Fargo is seeking a Senior Information Security Analyst to serve as a key contributor and Subject Matter Expert (SME) for DATA domain metrics within the Cybersecurity Information Protection Domain (IPD) function.
**In this role, you will:**
+ Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes and standards
+ Perform remediation of security assessment review issues, complex ad hoc data, and reporting to support information security risk management
+ Provide guidance and direction in reviewing assessment findings and mitigating controls to optimize information security
+ Identify and direct information asset portfolio reconciliations and certifications
+ Provide advanced data aggregation and data of information security risk exposure
+ Develop and deliver Information Security Education Awareness and Training in accordance with the Enterprise Information Security Program standards
+ Review draft and proposed control standards for business impact and recommend modifications or clarifications as required
+ Conduct security control testing and consultation with stakeholders
+ Evaluate and interpret internal and Enterprise Information Security policies, processes and standards, and provide recommendations to improve them
+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
+ Interact with internal customers
+ Serve as a mentor to less experienced staff
**Required Qualifications:**
+ 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience in information security, risk management, governance, or reporting coordination
+ Strong understanding of metrics governance, reporting processes, and data quality principles
+ Experience supporting enterprise reporting frameworks, dashboards, or metric programs
+ Experience coordinating across multiple stakeholders and organizations to deliver consistent outputs
+ Strong attention to detail with focus on data accuracy, completeness, and validation
+ Experience supporting audit, risk, or regulatory activities with documented evidence and traceability
+ Strong communication skills with ability to align stakeholders and drive timely outcomes
+ Experience with ERMA processes, roles, and responsibilities
+ Experience supporting Cybersecurity Dashboard (CS Dashboard) or similar enterprise reporting platforms
+ Experience serving as a Metric Owner or Delegate within a governance framework
+ Experience with reporting and visualization tools such as Power BI
+ Experience tracking work using Jira or similar workflow tools
+ Experience identifying process improvement opportunities to increase reporting efficiency and consistency
+ Understanding of control validation, evidence management, and audit support practices
**Job Expectations:**
+ Responsible for coordinating, managing, and executing all activities related to DATA domain metrics within the Executive Reporting Metrics and Analytics (ERMA) framework.
+ Act as the primary coordinator across all DATA domain metrics, partnering with metric owners across the Information Protection Risk Assessable Unit (IP RAU) and other RAUs to ensure timely, accurate, and complete delivery of metrics, supporting artifacts, and reporting outputs. This role may also serve as the Metric Owner or Delegate for select IP RAU-owned metrics.
+ Ensure audit readiness and governance effectiveness by maintaining strong controls over metric definitions, calculations, reporting processes, and supporting evidence. Success is defined by delivering consistent, high-quality metrics that meet enterprise standards for accuracy, completeness, timeliness, and traceability.
+ Act as SME for DATA domain metrics, including governance, reporting, and ERMA-related activities
+ Coordinate across all metric owners (IP RAU and partner RAUs) to ensure alignment, accuracy, and timely submission of metrics
+ Support end-to-end ERMA processes, including portal updates, reporting deliverables, and required governance activities
+ Serve as Metric Owner or Delegate for select IP RAU metrics, as applicable
+ Ensure all metrics meet enterprise standards for accuracy, completeness, and timeliness
+ Maintain and validate supporting documentation and evidence to support audit, risk, and regulatory requirements
+ Monitor metric performance, identify discrepancies, and coordinate remediation actions with stakeholders
+ Ensure alignment between metric definitions, calculation logic, and reported outputs across platforms
+ Manage interactions with ERMA stakeholders, including coordinating updates, addressing questions, and supporting reviews
+ Support dashboard and portal updates related to DATA domain metrics within the CS Dashboard framework
+ Track and report status of metric submissions, issues, and dependencies across RAUs
+ Continuously improve metric processes to increase efficiency, consistency, and audit readiness
**Posting End Date:**
21 Jul 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-