6,901 Pharmacy Support jobs in India

We are looking for a highly motivated and experienced Healthcare Product Support and Lead Conversion you will play a critical role in delivering exceptional customer service to our patients and converting leads into new business opportunities. You will be responsible for responding to patient inquiries, resolving concerns, and providing education on our healthcare services. Additionally, you will work closely with our sales team to convert leads into new business opportunities.

Key Responsibilities:

Product Support:

• Provide technical support and training to customers on our healthcare products.
  
• Troubleshoot and resolve customer complaints and issues
  
• Develop and deliver product usage demos
  
• Collaborate with cross-functional teams to resolve customer issues
  
• Respond to patient inquiries via phone, email, and chat.
  
• Resolve patient concerns and complaints in a timely and professional manner.
  
• Provide education on our healthcare services and benefits.
  

Lead Conversion:

• Work closely with the marketing team to convert leads into new business opportunities.
  
• Follow up with leads to schedule appointments and consultations.
  
• Provide product/service information and benefits to leads.
  

Patient Engagement:

• Engage with patients to understand their needs and preferences.
  
• Provide personalized support and guidance to patients.
  
• Foster strong relationships with patients to drive loyalty and retention.
  

Data Entry and Reporting:

• Accurately enter patient data and interactions into our CRM system.
  
• Generate reports on patient interactions, lead conversion, and sales performance.
  

Collaboration and Communication:

• Work closely with cross-functional teams, including sales, marketing, and clinical operations.
  
• Communicate effectively with patients, leads, and internal stakeholders.

• Degree in Life Sciences, Pharmacy, or related field
  
• 2-8 years of experience in sales and customer support in the healthcare industry
  
• Proven track record of success in sales and customer support
  
• Strong knowledge of healthcare products and regulations
  
• Ability to work in a fast-paced environment and prioritize multiple tasks
  
• Excellent communication, interpersonal, and problem-solving skills.
  
• Ability to work in a fast-paced environment and prioritize multiple tasks.
  
• Strong product knowledge and understanding of healthcare services.
  
• Proficient in CRM software and Microsoft Office.
  

Job Title: Customer Service

Experience: 2+ Years

Location: Sector 62, Noida

Job Description:

• Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
• Education: Graduation (In any stream)

If interested, please share your resume to

About NIIT

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

Link to website-

Job Description:

Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO

Location: Airoli, Mumbai

Shift Timing: Night Shift

Process Type: US Healthcare

Key Responsibilities:

• Handle inbound and outbound voice-based customer interactions.
• Resolve queries and deliver exceptional service with professionalism.
• Maintain accurate call records and follow defined SOPs.
• Meet performance metrics on quality, accuracy, and customer satisfaction.
• Communicate effectively and actively listen to customer needs.
• Work in rotational shifts and adapt to changing schedules.
• Upsell or cross-sell services when applicable.

Eligibility Criteria:

• Education: 12th Pass / Intermediate or Graduates.
• Freshers with excellent verbal communication skills are welcome.
• Candidates with prior BPO experience will have added advantage.
• Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
• Mandatory: Valid PAN Card required during hiring process.

Hiring Process:

• Virtual Interview connect on WhatsApp to receive the interview invite.
• Interview Time - 11 AM .

Apply Now:

Email: WhatsApp: +91 (For Interview Link)

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Title: Customer Service

Experience: 2+ Years

Location: Sector 62, Noida

Job Description:

• Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
• Education: Graduation (In any stream)

If interested, please share your resume to

About NIIT

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

Link to website-

Job Description:

Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO

Location: Airoli, Mumbai

Shift Timing: Night Shift

Process Type: US Healthcare

Key Responsibilities:

• Handle inbound and outbound voice-based customer interactions.
• Resolve queries and deliver exceptional service with professionalism.
• Maintain accurate call records and follow defined SOPs.
• Meet performance metrics on quality, accuracy, and customer satisfaction.
• Communicate effectively and actively listen to customer needs.
• Work in rotational shifts and adapt to changing schedules.
• Upsell or cross-sell services when applicable.

Eligibility Criteria:

• Education: 12th Pass / Intermediate or Graduates.
• Freshers with excellent verbal communication skills are welcome.
• Candidates with prior BPO experience will have added advantage.
• Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
• Mandatory: Valid PAN Card required during hiring process.

Hiring Process:

• Virtual Interview connect on WhatsApp to receive the interview invite.
• Interview Time - 11 AM.

Apply Now:

Email: WhatsApp: +91 (For Interview Link)

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.