1,528 Planning Manager jobs in India

Business Planning Manager:

To manage and develop a team of Planning & Delivery specialists whose focus is to optimize resource in operational units, ensure achievement of contractual service levels and make recommendations for continuous improvements.  To manage client (Operations) relationships and expectations from a resource and future capacity planning perspective. 

The successful candidate(s) will be a key member of Resource Optimization in South Africa.

Key Performance Areas

Key responsibilities

• Design and implement resource requirements or propose new modelling solutions in response to client issues or additional work stream requests
• Identify behavioural operational issues/trends that impact on profitability (i.e. available time, schedule adherence) and work with General Managers, representing Planning on the Client Action Team, to address such issues developing continuous improvement strategies that optimize the profitability of clients
• Work with General Managers to ensure that contracted service levels are met by improving schedule efficiency, utilization, adherence and productivity and proactively identify service delivery issues working with General Managers, Operations Managers and the Client (where appropriate) to resolve issues/amend contract commercials assisting in the achievement of adherence.   
• Analyze client specific information, such as long-term forecasts and call routing strategies between clients own and CAPITA call centers to improve the efficiency of their business through better utilization of their resources
• Work with General Managers, Operations Managers and Clients to set, achieve and maintain the Dialer strategy, improving performance and ensuring that CAPITA comply and maintain compliance with Ofcom regulations e.g. abandon rate targets
• Influence and assist General Managers in prioritising client specific requirements, to deliver overall optimal business benefit and assist in managing client expectations.
• Manage, motivate and develop a team of up to 10 direct reports with overall responsibility for management of a larger team of Planning specialists to ensure delivery of high quality output
• Manage redeployment processes and utilization of resource across the business to ensure optimum business efficiency
• Formulate budget assumptions and future resource requirements for existing clients to enable Commercial and Operations to agree yearly budget and/or reforecast
• Formulate actual and future resource requirements to support business decisions around training and recruitment
• Responsibility for authorizing planning aspects for client areas to enable accurate billing to take place
• Accountability for accuracy of client’s capacity (FTE & Space) plans and scheduling accuracy

Client Services

• May be required to attend client workshops to give effective feedback on  opportunities to improve customer journeys and client services offered

Decision Making:

• Staffing/seating requirements for existing units, new units and new Bids
• Re-deployment of staff between units (may be due to decrease/increase in business)
• Strong analytical and organization skills, including trend analysis
• Proficient with time management
• Ability to plan, prioritize and organize effectively / detail-oriented.
• Demonstrated ability to work independently, take initiative, problem solve, handle multiple tasks, and prioritize daily responsibilities

Influence decisions:

• Nature of commercial deals
• Delivery of calls from client

Finance (e.g. budgets, revenues, etc.)

• Impacts on business unit employee and overhead costs. Advises managers on how to run the unit as profitably as possible, looking at available time, holidays etc
• Impacts on business unit achievement of service levels and therefore requirement/non-requirement to pay commercial penalties 
• Impacts potential future revenue streams. Instrumental part of the bid process by designing innovative and cost-effective resourcing solutions.

Non-Financial (e.g. products, markets, people, etc.)

• Focus on Resource Planning, Service Delivery or Dialler
• Responsible for maximizing the efficiency of desk utilization within the call centre.
• Responsible for managing a team of up to circa 40 Planning specialists
• Key direct interface with internal and external clients providing specialist Planning, Service
• Delivery or Dialer knowledge
• Responsible for Planning for approx. 1,500-2,000 heads across various clients
• Responsible for ensuring compliance with Ofcom regulations regarding Dialler abandon rates.

Implementation of Guidance and Policy

• Implements, maintains and manages the cascading of all relevant Capita policies & procedures to team members
• Reports all Health & Safety incidents to the Occupational Health and Safety Officer on site.

CAPITA VALUES

Implement and practice the Capita Values through practical application of the behaviours required as a VALUES champion and actively pursue our promise of a great experience again and the purpose of helping to enable other.

Skills & Knowledge:  

• Knowledge and application of planning theories and forecasting methods e.g. Regression techniques
• Knowledge and application of Call Centre switches/network level routing /skill-based routing desirable
• Knowledge and application of Planning specific software
• Good knowledge of workforce management processes and principles
• Key Competencies   

Skills and Abilities (what must I be able to do / display):

• Excellent problem solving
• Strong numerical background
• Ability to demonstrate results to reflect quality and timely delivery
• Good understanding of call centre type statistics and systems
• Teamwork – required to integrate and work collaboratively within the planning team
• Management/Supervisory Responsibility:

This role does have supervisory responsibility.

As a key member of the Founder's Office, you will play an essential role in supporting leadership with business planning, process development, SOP creation, and capital management. This position offers a unique opportunity for a dynamic professional to drive initiatives that align with the companys growth goals, enhance operational efficiency, and support fundraising efforts. We seek a candidate who thrives in analysis, strategic execution, and collaborative problem-solving.

Key Responsibilities:

• Closely working with founders on high-impact business planning, operational process development, SOP implementation, and fundraising initiatives.
• Develop and maintain SOPs for streamlined operations, ensuring alignment with company objectives.
• Identify and implement essential tools, resources, and processes to drive projects with well-defined KPIs and metrics.
• Create and manage annual operating plans along with long-term financial models.
• Lead efforts to secure funding for the companys current and future needs, including overseeing financial planning and preparing for capital rounds.
• Monitor operational metrics, prepare business analyses, and ensure accurate financial reporting.
• Conduct in-depth analysis to identify issues, opportunities, and actionable insights for company growth.
• Work closely with the founders to develop and execute strategies aligned with the company’s vision.

Requirements:

• 7 to 10 years in roles such as CEO’s office, management consulting, or similar high-level strategic and operational positions.
• MBA (Finance/Strategy) from a top-tier institute.
• Demonstrated ownership mentality: proactive in identifying and addressing challenges and opportunities.
• Exceptional communication skills (both written and verbal), with a keen eye for detail.
• Collaborative team player, with strong multitasking, prioritization, and time-management skills.
• Results-driven, with the ability to lead teams, negotiate effectively, and maintain a high degree of accountability.
• Strong analytical and problem-solving skills, with proficiency in financial modeling and budgeting.
• Familiarity with the startup ecosystem is an added advantage.

Workdays- Monday to Saturday

About the Company:

Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.

Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power management IC, display drivers, microcontrollers (MCU) and high-performance computing logic, addressing the growing demand in markets such as automotive, computing and data storage, wireless communications and artificial intelligence.

Tata Electronics is a subsidiary of the Tata group. The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust.’

Responsibilities:

Assist with the below activities –

• Strategic Planning:

Develop and implement strategic initiatives that support the TSAT Assam's overall mission, vision, and goals.

• Market & Opportunity Analysis:

Conduct thorough market research to identify trends, competitive landscapes, and potential growth areas.

• Cross-Functional Collaboration:

Work with various departments and stakeholders to ensure strategic initiatives are well-integrated and supported across the organization.

• Project Management:

Oversee the execution of initiatives, ensuring they stay on track, within budget, and deliver desired outcomes.

• Performance Monitoring:

Establish metrics and track the progress and success of strategic initiatives, reporting on their impact to leadership.

• Risk Management:

Identify and mitigate potential risks that could hinder the successful execution of strategic plans.

Essential Attributes:

• Ability to manage, mentor, and lead a team of highly motivated professionals.
• Able to work independently, self-motivated with a strong drive to win.
• Team player with the ability to work across diverse cross-functional teams spread across the world.
• Leadership skills to influence all levels of the organization.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

Qualifications:

• Graduate + relevant work experience
• Expert in power point presentations

ORGANIZATIONAL STRUCTURE

BUSINESS: Industrial & UXB

LOCATION: Coimbatore, India

DIRECT REPORTING: Director – Operations

FUNCTIONAL REPORTING: Operations

POSITION DETAILS

Position Summary

The Planning Manager will be responsible for overall leadership, coordination and communication of the planning process for Industrial & UXB segments. The role will work closely with supply chain, sales, operations, and product management for each to build a robust planning process and alignment with the SIOP, which will maximize the link between customer demand and material supply. This role will also be a mentor and leader for the planning function.

Principal Activities

• Process improvement of the planning process
• Work closely with support functions to ensure the revenue targets are achieved
• Own & improve the metrics Customer OTD & Inventory turns
• Establish capacity management process across the value chain including Engineering, SCM, Suppliers, Stores, Assembly & Testing
• Manage the schedule for production and all deliverables
• Establish and revalidate stocking program (PFEP)
• Develop and maintain the forecast and master schedule within capacity constraints, and in support of the operating plan, to achieve on-time shipments to customers
• Work with Plant Managers, Materials Managers, and Commercial Operations to pulse the master schedule and forecast to ensure the plan is tracking to the perpetual internal and external needs of market demand
• Support and expand on all opportunities to level load the plan to drive improvements in inventory, fulfillment, cycle time, capacity management and growth
• Utilize ERP system to manage material flow and work prioritization
• Review established production schedules for all manufacturing departments to insure established inventory levels are met while operating at the highest efficiency possible.
• Ensure material flow to the production line without material shortage and with appropriate inventory level
• Provide strong interface between Supply Chain, Finance, and Commercial Operations to reduce all costs and cycle times to determine line rates, including 12-month planning horizons
• Mentor and develop the planning team
• All other tasks and responsibilities as assigned

CANDIDATE REQUIREMENTS

Knowledge Skills & Abilities

• Strong MRP skills and disciplines
• Strong computer skills including the ability to prepare spreadsheets and use Microsoft Office Products (Word, Excel, Power Point and/or Access) to analyze data and trends
• Previous experience with master scheduling, capacity planning, inventory management and procurement
• Excellent interpersonal communication and listening ability.
• A strong ability to be adaptable and flexible
• Strong analytical and decision-making skills
• Ability to work with teams and lead decision-making processes in a team environment
• A self-starter, a highly motivated person able to work in a fast paced environment that is continually changing
• Highly motivated, results oriented, driven
• Must demonstrate strong critical thinking and problem-solving skills
• Excellent written, oral, and interpersonal communication skills
• Experience coordinating many small projects/activities at one time.
• Expert proficiency with ERP systems required; SME or experience in new ERP implementation preferred

Education & Experience

• A minimum of bachelor’s Degree in Engineering, Business, Finance, or other related field note: experience will be considered in lieu of a degree
• 15+ years progressive experience as a supervisor in sales and operations planning roles

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities

We are hiring for Steel Industry-Port Division

Qualifications and Experience:

• Engineering in any discipline; MBA
• 7-9 years of experience
• Should have understanding of marine regulations

Location-Mumbai

Skills- Must have experience in Project-Port Planning.

Key Responsibilities:

• Develop and execute a comprehensive long-term strategic plan for the upcoming port assets, aligning it with the steel company's production targets, growth projections, and raw material procurement strategy.
• Identify and evaluate future infrastructure requirements at the port such as berths, dredging, stackyard development, and specialized equipment (cranes, conveyors, etc.) based on requirements.
• Plan and manage the implementation of capital projects, including budget and timeline oversight.
• Hire and oversee consultants for feasibility studies, tendering etc.
• Analyze port operational data (vessel turnaround time, cargo handling rates, yard utilization, etc.) to identify bottlenecks and areas for improvement.
• Understand the rules and regulations of Maritime industry, support discussions with government and submit necessary documentation.
• Develop business cases for all proposed projects and investments.

Interested candidates may share your updates resume