10,937 Platform Architect jobs in India
Platform Architect
Posted 2 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Platform Architect
Overview
Infrastructure Design Services is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles.
Infrastructure Design Services is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard's security, scalability and availability standards.
Infrastructure Design Services' primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system.
This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies.
This job actively performs designing and delivering internet infrastructure solutions that satisfy member, product, service and backbone requirements.
Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up?
Can you interface with the user(s), application team(s), etc., and all other stakeholders in order to determine their (evolving) needs and requirements?
Can you generate the highest level of system requirements, based on the given requirements and other constraints?
Can you ensure that this set of high level requirements is consistent, complete, correct, and operationally defined?
Role
- Generating requirements, together with other architects, engineers, application team(s) and user(s), to determine that all of the high level requirements have been met.
- Generating products such as TADs, technical documents, logical flows, and models to keep the user(s), architects and the engineers constantly up to date and in agreement on the application, system or platform to be provided as it is evolving.
- Ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete.
- Resolve internet architectural and operational problems impacting infrastructure and product availability and performance globally.
- Research and evaluate new technology for possible deployment in MasterCard's internet infrastructure.
- May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation.
- Implement, manage and support internet infrastructure components while leveraging current standards and best practices.
- Perform problem diagnosis; performance tuning; capacity planning and configuration management for MasterCard internet components.
- Assure system stability and future compatibility by monitoring production execution of all relevant systems.
All About You
- Thorough knowledge and understanding of network, operating system principles and web middleware.
- Thorough knowledge in one or more core functions related to internet infrastructure design and/or web administration
- Advanced knowledge of load balancers and web application firewalls
- Working knowledge of Database technologies.
- Working knowledge of cloud technologies
- Must be high-energy, proactive, detail-oriented and able to function under pressure in an independent environment.
- Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results.
- Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of matrix based diverse and geographically distributed project team.
- Willingness and ability to learn and take on challenging opportunities is critical.
- Knowledge of Zero Trust Architecture principles and Network Micro-segmentation.
- Experience working with YAML based deployments
Skills/Abilities:
- Displays leadership and initiative.
- Detailed oriented and customer obsessed.
- Strong verbal and written communication skills
- Ability to multi-task and prioritize efforts.
- Ability to pick up new technologies at a quick pace and learn on-the-go
- Ability to work with team members located in multiple geographies
- Displays excellent collaborative skills with cross-functional teams.
- Provide positive customer service to internal business partners.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Platform Architect
Posted 5 days ago
Job Viewed
Job Description
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
Sprinklr Platform Architect (TPA) serves as technical lead driving the
design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customer's goals and provides support and inputs for creating scope of work.
**Core responsibilities:**
1. Solution design and implementation:
- Support the sales process by reviewing solution design. Evaluate implementation
strategies and customize estimates for TPA-assigned accounts.
- Provide consultation to stake holders with appropriate design & solution
approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle.
- Working with the solution consultants, and engagement managers to ensure
solution designs meet customer needs. TPA initiates and owns the design and
associated artifacts like LLD , Security compliance documentation etc to build an
adequate operational foundation.
2. Enterprise architecture:
- Analyze business and technical requirements to create a comprehensive
architecture, including low-level designs (LLDs) and an architectural blueprint for
digital transformation. This framework will be essential and should be easy for
consumption by the implementation team.
- Work closely with all stake holdersto map out solution builds. Align technical
architecture with business goals and act as a trusted advisor to customers.
3. Implementation of Best Practices and Templates:
- Implementing best practices and configuration: Guarantee instance health by
verifying configuration and workflow. Sprinklr best practices and improvement
guidelines for different configurations.
- UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT
and sandbox protocols to ensure compliance with best practices throughout the
configuration lifecycle.
4. Delivery Operating Model Governance:- Go-Live supervision and support: Create a governance process that ensures
successful implementation. End User Acceptance and continuous support while
maintaining alignment with customer goals.
- Project delivery and handover: Work with strategy consultants to support project
delivery for delivery and customer success teams. Engage during the design process
to provide oversight and answer operational questions.
5. Thought leadership and customer advocacy:
- Thought leadership and sharing best practices: Provide thought leadership by
sharing best practices, industry use cases, and learning from previous projects to
improve customer experience.
- Account-Level Awareness & Strategic Initiatives: Remain informed of prominent
Managed Services (MS) initiatives on assigned accounts to ensure alignment and
continuity across customer engagements.
**Required Qualifications:**
- Education: Bachelor's degree in Computer Science information technology or
related fields (will be specially considered)
- Experience: 8+ years in cloud solution architecture. Contact Center Solutions or
digital transformation
- Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud
architecture (AWS, Azure), and DevOps principles.
- Soft Skills: Strong Communication Advisory skills and project supervision.
- Certifications: AWS, Azure, or related cloud solution certification required.
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
Platform Architect
Posted today
Job Viewed
Job Description
Looking for Immediate Joiners
Location: Pune/Kalyani Nagar
Experience: 5 Years
Job Description:
All About You
· Advanced knowledge of Web application architecture and project delivery.
· Intermediate knowledge of how the Java Virtual Machine works, how Garbage collection works.
· Intermediate knowledge of load balancers and web application firewalls
· Intermediate knowledge of network and operating system principles
· Vast knowledge of middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching)
· Working knowledge of Database technologies.
· Working knowledge of cloud technologies
· Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security.
· Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms.
· Proficient in root cause analysis and troubleshooting.
Strong Infrastructure Experience with a focus on load balancer experience
Strong knowledge of network topology with experience with micro segmentation
Development experience preferred
Platform Architect
Posted 1 day ago
Job Viewed
Job Description
Location: Pune/Kalyani Nagar
Experience: 5 Years
Job Description:
All About You
· Advanced knowledge of Web application architecture and project delivery.
· Intermediate knowledge of how the Java Virtual Machine works, how Garbage collection works.
· Intermediate knowledge of load balancers and web application firewalls
· Intermediate knowledge of network and operating system principles
· Vast knowledge of middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching)
· Working knowledge of Database technologies.
· Working knowledge of cloud technologies
· Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security.
· Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms.
· Proficient in root cause analysis and troubleshooting.
Strong Infrastructure Experience with a focus on load balancer experience
Strong knowledge of network topology with experience with micro segmentation
Development experience preferred
Platform Architect
Posted today
Job Viewed
Job Description
Looking for Immediate Joiners
Location: Pune/Kalyani Nagar
Experience: 5 Years
Job Description:
All About You
· Advanced knowledge of Web application architecture and project delivery.
· Intermediate knowledge of how the Java Virtual Machine works, how Garbage collection works.
· Intermediate knowledge of load balancers and web application firewalls
· Intermediate knowledge of network and operating system principles
· Vast knowledge of middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching)
· Working knowledge of Database technologies.
· Working knowledge of cloud technologies
· Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security.
· Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms.
· Proficient in root cause analysis and troubleshooting.
Strong Infrastructure Experience with a focus on load balancer experience
Strong knowledge of network topology with experience with micro segmentation
Development experience preferred
Platform Architect
Posted today
Job Viewed
Job Description
Description
:Job SummaryWe are seeking a talented Platform Architect to join our Platform Engineering team. You will play a pivotal role in transforming our monolithic applications into modern, microservices-based architecture. Your expertise will be instrumental in building robust frameworks, enabling efficient CI/CD pipelines, and creating a streamlined service catalog. The ideal candidate will be a forward-thinker with a deep understanding of modern software practices and a passion for enabling development teams through advanced platforms and tools.
Roles & Responsibilities
Platform Modernization: Lead the decomposition of monolithic systems into microservices and cloud-native architectures on AWS. Ensure scalability, reliability, and security in line with best practices.
Framework & IaC Development: Design and maintain frameworks to support robust CI/CD pipelines. Lead the adoption of Terraform and AWS CloudFormation to provision and manage infrastructure as code.
Service Mesh and Observability : Lead implementation of API gateways, service mesh architectures, and observability tools to manage distributed systems.
Golden Pipeline Strategy: Define, implement, and champion standardized pipelines across teams to ensure security, reliability, compliance, and consistency in software delivery.
Metrics : Establish and track DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, and MTTR) to measure DevOps performance and drive improvements in delivery velocity, stability, and team autonomy.
DevOps Maturity Framework: Design and implement a DevOps Maturity Model to assess current state, define target maturity levels, and drive adoption of best practices across CI/CD, infrastructure automation, and release governance.
Service Cataloging: Develop a comprehensive service catalog that provides clear visibility and documentation of all services within the organization.
Database : Provide architectural guidance on Oracle, SQL and NoSQL database usage across services, ensuring consistency, reliability, and scalability
Developer Platform: Create an internal developer platform, leveraging tools like Backstage, to empower developers with self-service capabilities and streamline their workflows.
Technical Leadership: Mentor teams, set technical standards, and advocate for best practices in DevOps, security, and platform engineering. Collaborate across engineering, security, and operations.
Must have Skills
Minimum 16+ years of experience in software development, DevOps and AWS cloud Infrastructure
AWS Certified Solutions Architect Professional or similar
Deep expertise in microservices architecture and distributed systems
Strong hands-on experience with AWS (EC2, EKS, Lambda, RDS, S3, etc.)
Proficient in Terraform and CloudFormation
Solid understanding of IaaS, networking, IAM, and cloud security practices
Experience with CI/CD tools (e.g., AWS CodePipeline, Jenkins, Bitbucket Pipelines)
Strong programming background in Java, Python, or Go
Experience working with Oracle, Aurora, SQL, and NoSQL databases
Strong understanding of API gateway, service mesh, and cloud-native observability tools (Dynatrace is a plus)
Excellent communication, problem-solving, and cross-functional collaboration skills
Good-to-have Skills
Experience with platform engineering tools like Backstage, Harness, etc.
Knowledge of event-driven architectures and messaging systems.
Experience with serverless computing and functions-as-a-service platforms.
Contributions to open-source projects.
A passion for staying up-to-date with emerging technologies and industry trends.
Required Education
Bachelor’s degree in Software Engineering/Computer Science OR equivalent degree.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Platform Architect
Posted today
Job Viewed
Job Description
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: .
About Chubb India
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.
We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.
Position Details
Key Responsibilities
The Underwriting Platform Solution Architect (this role) will be responsible for the architecture, design, performance, build, deployment and support of core insurance platforms for Chubb built on Duck Creek Technology or other approved underwriting platforms. A suitable candidate is a successful, experienced, and accomplished technology leader with significant hands-on experience in cross platform design and has a deep passion for technology and architecture.
This role will be required to plan, manage, monitor as well as influence, differentiate, and guide both business and technologies teams across multiple divisions of Chubb through the various phase of the SDLC. The candidate is expected to actively collaborate with the business, business architects, and BA’s along with development teams, test teams, Enterprise Architects, Information Security, Data & Analytics, Digital Technology and other shared services teams to build cutting edge, highly reusable, underwriting and policy admin platforms which push the norms/boundaries of the Duck Creek platform with a cloud first mentality.
Scope/Responsibilities
Skills, Knowledge, and Experience:
Critical Skills
Adaptability- Agility. Responds well to change. Handles multiple demands / priorities effectively. Adapts to best fit with situation at hand. Handles conflict effectively. Collaborates. Develops new skills quickly. Willing to accept new responsibilities. Takes initiative & accountability.
IT Methodologies. Good organizational skills. Has experience managing projects and staff. Advanced technical skills or specialized knowledge. Analyzes tasks, dependencies, and resource needs. Manages budgets and performs financial activities effectively. Understands system development life cycle (SDLC) including AGILE methodology; uses project methodologies.
Business Knowledge. Understands fundamentals of insurance, IT best practices, and technology. Understands some insurance business processes. Connects business problems to technical solutions. Validates that solutions achieve desired business result.
Deliverables Management. Matches business requirements to deliverables. Understands & meets deadlines. Proactive identification and management of risk. Manages multiple work streams. Works effectively across multiple groups (both internal and external). Has experience managing scope and change control.
Communication. Communicates effectively both written and oral. Responds to customers appropriately, timely, and accurately. Manages relationships effectively.
Influences others. Transfers knowledge to others. Has experience working with multi-vendor projects and related communications challenges
Why Chubb?
Join Chubb to be part of a leading global insurance company!
Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.
Employee Benefits
Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:
Application Process
Our recruitment process is designed to be transparent, and inclusive.
Join Us
With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion , and are ready to make a difference, we invite you to be part of Chubb India’s journey .
Apply Now :
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: .
About Chubb India
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.
We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.
Position Details
Key Responsibilities
Job Description:
The Underwriting Frameworks Solution Architect (this role) will be responsible for the architecture, design, performance, build, deployment and support of core insurance capabilities for Chubb built on modern and opensource configuration driven integration platform. A suitable candidate is a successful, experienced, and accomplished technology leader with significant hands-on experience in cross platform design and has a deep passion for technology and architecture.
This role will be required to plan, manage, monitor as well as influence, differentiate, and guide both business and technologies teams across multiple divisions of Chubb through the various phase of the SDLC. The candidate is expected to actively collaborate with the business, business architects, and BA’s along with development teams, test teams, Enterprise Architects, Information Security, Data & Analytics, Digital Technology and other shared services teams to build cutting edge, highly reusable platform with a cloud first mentality.
Skills:
Critical Skills
Adaptability- Agility. Responds well to change. Handles multiple demands / priorities effectively. Adapts to best fit with situation at hand. Handles conflict effectively. Collaborates. Develops new skills quickly. Willing to accept new initiative & accountability.
IT Methodologies. Good organizational skills. Has experience managing projects and staff. Advanced technical skills or specialized knowledge. Analyzes tasks, dependencies, and resource needs. Manages budgets and performs financial activities effectively. Understands system development life cycle (SDLC) including AGILE methodology; uses project methodologies.
Business Knowledge. Understands fundamentals of insurance, IT best practices, and technology. Understands some insurance business processes. Connects business problems to technical solutions. Validates that solutions achieve desired business result.
Deliverables Management. Matches business requirements to tands & meets deadlines. Proactive identification and management of risk. Manages multiple work streams. Works effectively across multiple groups (both internal and external). Has experience managing scope and change control.
Communication. Communicates effectively both written and oral. Responds to customers appropriately, timely, and accurately. Manages relationships effectively.
Influences others. Transfers knowledge to others. Has experience working with multi-vendor projects and related communications challenges.
Scope/Responsibilities
Why Chubb?
Join Chubb to be part of a leading global insurance company!
Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.
Employee Benefits
Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:
Application Process
Our recruitment process is designed to be transparent, and inclusive.
Join Us
With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion , and are ready to make a difference, we invite you to be part of Chubb India’s journey .
Apply Now :
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Platform Architect
Posted today
Job Viewed
Job Description
Description
Sprinklr Platform Architect (TPA) serves as technical lead driving the
design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customer's goals and provides support and inputs for creating scope of work.
Core responsibilities:
1. Solution design and implementation:
•Support the sales process by reviewing solution design. Evaluate implementation
strategies and customize estimates for TPA-assigned accounts.
•Provide consultation to stake holders with appropriate design & solution
approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle.
•Working with the solution consultants, and engagement managers to ensure
solution designs meet customer needs. TPA initiates and owns the design and
associated artifacts like LLD , Security compliance documentation etc to build an
adequate operational foundation.
2. Enterprise architecture:
•Analyze business and technical requirements to create a comprehensive
architecture, including low-level designs (LLDs) and an architectural blueprint for
digital transformation. This framework will be essential and should be easy for
consumption by the implementation team.
•Work closely with all stake holdersto map out solution builds. Align technical
architecture with business goals and act as a trusted advisor to customers.
3. Implementation of Best Practices and Templates:
•Implementing best practices and configuration: Guarantee instance health by
verifying configuration and workflow. Sprinklr best practices and improvement
guidelines for different configurations.
•UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT
and sandbox protocols to ensure compliance with best practices throughout the
configuration lifecycle.
4. Delivery Operating Model Governance:•Go-Live supervision and support: Create a governance process that ensures
successful implementation. End User Acceptance and continuous support while
maintaining alignment with customer goals.
•Project delivery and handover: Work with strategy consultants to support project
delivery for delivery and customer success teams. Engage during the design process
to provide oversight and answer operational questions.
5. Thought leadership and customer advocacy:
•Thought leadership and sharing best practices: Provide thought leadership by
sharing best practices, industry use cases, and learning from previous projects to
improve customer experience.
•Account-Level Awareness & Strategic Initiatives: Remain informed of prominent
Managed Services (MS) initiatives on assigned accounts to ensure alignment and
continuity across customer engagements.
Required Qualifications:
•Education: Bachelor's degree in Computer Science information technology or
related fields (will be specially considered)
•Experience: 8+ years in cloud solution architecture. Contact Center Solutions or
digital transformation
•Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud
architecture (AWS, Azure), and DevOps principles.
•Soft Skills: Strong Communication Advisory skills and project supervision.
•Certifications: AWS, Azure, or related cloud solution certification required.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Platform Architect
Posted 2 days ago
Job Viewed
Job Description
Looking for Immediate Joiners
Location: Pune/Kalyani Nagar
Experience: 5 Years
Job Description:
All About You
· Advanced knowledge of Web application architecture and project delivery.
· Intermediate knowledge of how the Java Virtual Machine works, how Garbage collection works.
· Intermediate knowledge of load balancers and web application firewalls
· Intermediate knowledge of network and operating system principles
· Vast knowledge of middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching)
· Working knowledge of Database technologies.
· Working knowledge of cloud technologies
· Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security.
· Working knowledge of Role Based Access Control, Authentication and Authorization mechanisms.
· Proficient in root cause analysis and troubleshooting.
Strong Infrastructure Experience with a focus on load balancer experience
Strong knowledge of network topology with experience with micro segmentation
Development experience preferred
Platform Architect
Posted today
Job Viewed
Job Description
- Hyderabad- 8+ years experience**The Job and its Impact**
- Experience in software development life cycle involving analysis, design, and development.
- Good ability to rapidly acquire knowledge on new technologies and implement them in software projects.
- Good working knowledge of Java, Spring, Spring MVC, Spring Boot, AWS, Python, Flask, Hadoop ecosystems, J2EE technologies, Spring Data JPA, JPA, Hibernate, and AWS
- Good team player with good communication, interpersonal, and presentation skills.
- Part of the Architectural design team to design the project.
- Interaction with businesses to gather all the requirements.
**What We're Looking For**
- Bachelors degree in engineering (computer science or equivalent) with 12+ years of experience. This experience should include expertise in creating microservices that have adopted a managed API way of working targeting cloud deployments.
- Expertise in designing and developing solutions/services using SOA/Rest/Micro Service patterns and the associated programming languages used (Java, C#, Python, Go, NodeJS)
- Experience in designing APIs, common services, and an orchestration layer.
- Experience with cloud technologies offered by public cloud providers and their associated middleware and popular programming languages
- Experience with Open API Specification and API documentation tools (such as Swagger and Postman)
- Experience with the concepts around virtualization and containerization
**What are the Benefits**
- You'll get to work in some of the hottest & fastest-growing technologies in the USA right now.
- You'll get paid a competitive salary & be working directly with a super-experienced team of people.
- You'll get a great place to come to work every day. Varied, complex, challenging, and with a great culture that you can shape & change.
- And many more