7,534 Point Of Contact jobs in India
Contact Point Verification (Cpv) Coordinator
Posted today
Job Viewed
Job Description
**Location**: Ahmedabad, Indore, Hyderabad, Kochi, Patna, Guwahati, Ludhiana, Lucknow, Jaipur & Dehradun
**Department**: (Xsell - Credit)
**Job Summary**:
We are seeking a detail-oriented and organized CPV Coordinator to manage and update Contact Point Verification (CPV) reports efficiently. The role requires timely data entry, coordination with vendors, and report generation to ensure smooth verification processes.
**Key Responsibilities**:
- Review Contact Point Verification (CPV) reports and update cases accordingly.
- Ensure accurate and timely data entry of decisions in main frame portal based on CPV reports.
- Identify and revert pending or rejected cases to vendors along with MIS reports.
- Reassign cases for re-verification when updated customer addresses are available.
- Facilitate seamless coordination with vendors for reattempts and status updates.
- Extract and share cases with the calling team for address verification and enrichment.
- Prepare and share vendor feedback reports on a bi-weekly or weekly basis.
- Publishing daily CPV MIS to internal stakeholders
**Required Skills & Qualifications**:
- Bachelor's degree in (relevant field) or equivalent work experience.
- Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Validation, etc.).
- Hands-on experience with SQL queries for data extraction and management.
**Preferred Experience**:
- 1-3 years of experience in data entry, case management, or CPV operations.
- Familiarity with MIS reporting and vendor management.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
Senior Manager Operations (Contact Point Verification -BFSI)
Posted 4 days ago
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
onitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
xecute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
uild and enforce robust quality control processes to minimize fraud, errors, and rejections.
tay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
onduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
ct as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
articipate in governance meetings with clients, presenting performance dashboards &
improvement plans.
artner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
ead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
rive training, motivation, and productivity improvement across teams.
reate a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
ollaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
dentify opportunities for cost optimization while improving service quality.
enchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
ublish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
rive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
xperience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
ndustry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
eadership: Proven experience managing large distributed teams (Vendors + including field
staff).
lient Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
ech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
ducation: Graduate / MBA preferred.
Senior manager operations (contact point verification -bfsi)
Posted 1 day ago
Job Viewed
Job Description
Senior Manager Operations (Contact Point Verification -BFSI)
Posted today
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
onitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
xecute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
uild and enforce robust quality control processes to minimize fraud, errors, and rejections.
tay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
onduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
ct as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
articipate in governance meetings with clients, presenting performance dashboards &
improvement plans.
artner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
ead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
rive training, motivation, and productivity improvement across teams.
reate a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
ollaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
dentify opportunities for cost optimization while improving service quality.
enchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
ublish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
rive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
xperience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
ndustry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
eadership: Proven experience managing large distributed teams (Vendors + including field
staff).
lient Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
ech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
ducation: Graduate / MBA preferred.
Senior Manager Operations (Contact Point Verification -BFSI)
Posted 4 days ago
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
Monitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
Execute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
Build and enforce robust quality control processes to minimize fraud, errors, and rejections.
Stay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
Conduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
Act as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
Participate in governance meetings with clients, presenting performance dashboards &
improvement plans.
Partner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
Lead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
Drive training, motivation, and productivity improvement across teams.
Create a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
Collaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
Identify opportunities for cost optimization while improving service quality.
Benchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
Publish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
Drive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
Experience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
Industry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
Leadership: Proven experience managing large distributed teams (Vendors + including field
staff).
Client Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
Tech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
Education: Graduate / MBA preferred.
Senior Manager Operations (Contact Point Verification -BFSI)
Posted 4 days ago
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
Monitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
Execute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
Build and enforce robust quality control processes to minimize fraud, errors, and rejections.
Stay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
Conduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
Act as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
Participate in governance meetings with clients, presenting performance dashboards &
improvement plans.
Partner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
Lead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
Drive training, motivation, and productivity improvement across teams.
Create a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
Collaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
Identify opportunities for cost optimization while improving service quality.
Benchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
Publish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
Drive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
Experience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
Industry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
Leadership: Proven experience managing large distributed teams (Vendors + including field
staff).
Client Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
Tech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
Education: Graduate / MBA preferred.
ADMINISTRATIVE SUPPORT III
Posted 8 days ago
Job Viewed
Job Description
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
TE Connectivity Ltd. is a $16.5 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at Requirements:**
We are looking for an organized and proactive Administrative Support professional to manage procurement coordination, sample shipments, IT equipment requests, and documentation. The role also includes general administrative and logistics support to ensure efficient day-to-day operations.
RESPONSIBILITIE
1.Coordinate end to end purchase - e.g. Creation of PR (Purchase request) for any order (Competitor samples, tools, etc.) and coordinate with purchase team.
2.Samples shipments, both export and import - Follow-ups/support with DHL team in case of any payments/technical issues.
3.Coordinate with the IT team for Laptop or accessories order.
4.Managing repository of various Engineering Standards and records.
5.Any other administrative and logistic task assigned from time to time.
**Desired Candidate Profile:**
Seeking a candidate with a B. Com or equivalent qualification and 2-5 years of relevant experience in supply chain management.Excellent written and verbal communication skills
Strong organizational and time-management abilities
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
Ability to prioritize, multitask, and work independently
High level of professionalism, discretion, and attention to detail
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
EOE, Including Disability/Vets
Location:
Bangalore, KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Administrative Support
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Administrative Support Assistant
Posted today
Job Viewed
Job Description
**Job Title**: Administrative Support to our Executive Team
**Department**: Admin
**Location**: Hyderabad
**Employment Type**: Permanent Job, Full Time
**No of Positions**: 02
**Experience Required**: Good typing speed in English
**Key Responsibilities**:
- Provide administrative support to executives, including managing schedules, appointments, and travel arrangements.
- Type, proofread, and format correspondence, reports, and other documents with high accuracy.
- Organize and maintain files, records, and documentation.
- Assist with meeting preparation, including preparing agendas, taking minutes, and distributing materials.
- Handle confidential information with discretion and professionalism.
- Coordinate with internal and external stakeholders to ensure smooth operations.
- Perform other administrative duties as required.
**Qualifications**:
- Proven experience as a personal secretary or in a similar administrative role.
- Excellent typing speed and accuracy in English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management skills.
- Attention to detail and ability to multitask.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
**Preferred Qualifications**:
- Experience in handling confidential information.
- Familiarity with office management systems and procedures.
- Certification in secretarial studies or related field.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Morning shift
**Experience**:
- total: 3 years (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
Expected Start Date: 16/02/2025
9938 - Administrative Support III
Posted today
Job Viewed
Job Description
Description
Position at Wind RiverPMA provides analytical and specialized administrative support to relieve Project Managers of complex details and advanced administrative duties, so they can focus on the success of the project.
Assistance with the shipping process:
Handling Purchases:
Extracting data from various tools used on project:
Creating/updating/formatting reports in any needed format:
Updating data
Helping PM with:
Helping CcoE Management with:
Work as Directed by Operations Management
Mapping and Administrative Support Specialist
Posted 8 days ago
Job Viewed
Job Description
The **Mapping and Administrative Support Specialist** is primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech's enterprise customers. They will also work closely with the Enterprise Support & Services teams to process the map creation requests, and fix or update maps as needed by our customers. The role will also assist with a variety of projects and administrative tasks related to the Support & Services team.
Successful candidates will have experience with Adobe Illustrator or similar software, as well as project management software such as JIRA, Asana, or similar products. They will also have experience in the customer support or services field, and familiarity with common needs and practices and common software tools of larger enterprise companies.
This role is not customer-facing, but will work closely with internal team members who do work with our customers, helping to enable an excellent customer experience from behind the scenes.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you'll need for success at Logitech. In this role you will:
+ Use Adobe Illustrator and similar tools to create floor plans
+ Use project management software to organize requests such as Asana and Jira
+ Be part of a team working to meet important business customer needs
+ Contribute to related projects and tasks within the department as needed
Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
+ Proficient in Adobe Illustrator
+ Proficient in Microsoft or Google workplace tools, particularly spreadsheets and data entry
+ Experience with project management tools such as JIRA, Asana, or similar
+ Strong knowledge of Windows
+ Strong written and verbal communication skills in formal / business settings
+ A perfectionist when it comes to creating projects and artwork
+ Experience in a technical support role strongly preferred, but not required
+ Knowledge of Logitech's products and software is helpful but not required
Education
4-year degree or equivalent experience
_Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we're small and flexible enough for every person to take initiative and make things happen. But we're big enough in our portfolio, and reach for those actions to have a global impact. That's a pretty sweet spot to be in and we're always striving to keep it that way._
_"All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability."_
If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at + for assistance.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at for assistance and we will get back to you as soon as possible.