4,800 Point Of Contact jobs in India
Senior Manager Operations (Contact Point Verification -BFSI)
Posted today
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
onitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
xecute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
uild and enforce robust quality control processes to minimize fraud, errors, and rejections.
tay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
onduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
ct as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
articipate in governance meetings with clients, presenting performance dashboards &
improvement plans.
artner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
ead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
rive training, motivation, and productivity improvement across teams.
reate a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
ollaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
dentify opportunities for cost optimization while improving service quality.
enchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
ublish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
rive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
xperience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
ndustry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
eadership: Proven experience managing large distributed teams (Vendors + including field
staff).
lient Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
ech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
ducation: Graduate / MBA preferred.
Senior Manager Operations (Contact Point Verification -BFSI)
Posted today
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
onitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
xecute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
uild and enforce robust quality control processes to minimize fraud, errors, and rejections.
tay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
onduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
ct as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
articipate in governance meetings with clients, presenting performance dashboards &
improvement plans.
artner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
ead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
rive training, motivation, and productivity improvement across teams.
reate a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
ollaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
dentify opportunities for cost optimization while improving service quality.
enchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
ublish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
rive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
xperience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
ndustry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
eadership: Proven experience managing large distributed teams (Vendors + including field
staff).
lient Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
ech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
ducation: Graduate / MBA preferred.
Senior Manager Operations (Contact Point Verification -BFSI)
Posted today
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
Monitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
Execute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
Build and enforce robust quality control processes to minimize fraud, errors, and rejections.
Stay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
Conduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
Act as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
Participate in governance meetings with clients, presenting performance dashboards &
improvement plans.
Partner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
Lead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
Drive training, motivation, and productivity improvement across teams.
Create a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
Collaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
Identify opportunities for cost optimization while improving service quality.
Benchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
Publish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
Drive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
Experience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
Industry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
Leadership: Proven experience managing large distributed teams (Vendors + including field
staff).
Client Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
Tech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
Education: Graduate / MBA preferred.
Senior Manager Operations (Contact Point Verification -BFSI)
Posted today
Job Viewed
Job Description
Role Summary
We are seeking a seasoned operations leader to head our Contact Point Verification (CPV) / Address Verification team, servicing leading Banks, NBFCs, Payments & Insurance clients. The incumbent will be responsible for driving operational excellence, ensuring regulatory compliance, managing large-scale field operations, and delivering high-quality outcomes aligned with BFSI client requirements along with Vendor procurement and management
Key Responsibilities
1. Operations Management
Lead day-to-day operations of CPV / address verification processes across multiple geographies.
Ensure adherence to TAT, accuracy, and compliance as per client SLAs & RBI/IRDAI guidelines.
Monitor productivity, capacity planning, and resource allocation across field staff & back-office
teams.
Execute End to end Vendor /Partner Management & Vendor Procurement
2. Quality & Compliance
Build and enforce robust quality control processes to minimize fraud, errors, and rejections.
Stay updated with BFSI regulatory changes impacting CPV processes and ensure compliance.
Conduct audits and implement corrective actions to maintain data integrity and operational
hygiene.
3. Client & Stakeholder Management
Act as the primary escalation point for BFSI clients (Banks, NBFCs, Insurers).
Participate in governance meetings with clients, presenting performance dashboards &
improvement plans.
Partner with the sales/solutions team in new client onboarding and process design.
4. People Leadership
Lead and mentor a large, distributed team of field verifiers, team leaders, and coordinators.
Drive training, motivation, and productivity improvement across teams.
Create a performance-driven culture with strong governance and accountability.
5. Process Improvement & Automation
Collaborate with technology teams to introduce automation, mobility solutions, and digital
workflows.
Identify opportunities for cost optimization while improving service quality.
Benchmark against industry best practices and continuously upgrade processes.
6. Reporting & Governance
Publish MIS reports, SLA dashboards, and productivity trackers for internal leadership & client
reviews.
Drive data-backed decision making and predictive analytics for workforce planning.
Key Requirements
Experience: 8+ years in BFSI operations, with at least 5+ years managing CPV / field verification /
risk operations at scale.
Industry Exposure: Strong understanding of CPV, KYC, fraud risk controls, and regulatory
requirements in BFSI & Vendor Management
Leadership: Proven experience managing large distributed teams (Vendors + including field
staff).
Client Orientation: Experience working with senior client stakeholders in Banks/NBFCs.
Tech Orientation: Familiarity with CPV automation, field mobility apps, dashboards, RPA or
workflow tools.
Education: Graduate / MBA preferred.
Administrative Support
Posted 1 day ago
Job Viewed
Job Description
I hope this message finds you well. I wanted to reach out to you with an exciting opportunity for collaboration that I believe aligns perfectly with your extensive experience and expertise.
At Tata AIA, we greatly value the insights and skills that professionals like yourself bring to the table. We have been consistently impressed by your background and achievements, and we believe that your unique perspective could make a significant impact on our initiatives.
Tata AIA is at the forefront of innovation and excellence in the insurance and financial services sector. We are currently exploring avenues to enhance our services and offerings, and we believe that your wealth of experience could be invaluable in this endeavor.
We are keen to discuss potential ways in which we can collaborate and tap into your expertise to drive meaningful results together. This could involve strategic advisory roles, mentoring programs, or even project-based contributions, depending on your interests and availability.
If you are open to exploring this opportunity further, I would be delighted to arrange a virtual meeting at your convenience. During this conversation, we can delve into the details, address any questions you might have, and outline how your involvement could be mutually beneficial.
Please let me know a suitable time for you, and I will make all the necessary arrangements. Alternatively, if you prefer, you can share your contact details, and I will be happy to give you a call.
Thank you for considering this proposition. We are excited about the prospect of working with you and leveraging your expertise to shape the future of Tata AIA.
Looking forward to the possibility of collaborating with you.
Kindly revert with your contact details if your interested to discuss further.
**Job Types**: Full-time, Permanent
Pay: ₹45,000.00 - ₹75,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 5 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
ADMINISTRATIVE SUPPORT III
Posted 12 days ago
Job Viewed
Job Description
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
TE Connectivity Ltd. is a $16.5 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at Requirements:**
We are looking for an organized and proactive Administrative Support professional to manage procurement coordination, sample shipments, IT equipment requests, and documentation. The role also includes general administrative and logistics support to ensure efficient day-to-day operations.
RESPONSIBILITIE
1.Coordinate end to end purchase - e.g. Creation of PR (Purchase request) for any order (Competitor samples, tools, etc.) and coordinate with purchase team.
2.Samples shipments, both export and import - Follow-ups/support with DHL team in case of any payments/technical issues.
3.Coordinate with the IT team for Laptop or accessories order.
4.Managing repository of various Engineering Standards and records.
5.Any other administrative and logistic task assigned from time to time.
**Desired Candidate Profile:**
Seeking a candidate with a B. Com or equivalent qualification and 2-5 years of relevant experience in supply chain management.Excellent written and verbal communication skills
Strong organizational and time-management abilities
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
Ability to prioritize, multitask, and work independently
High level of professionalism, discretion, and attention to detail
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
EOE, Including Disability/Vets
Location:
Bangalore, KA, IN,
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID:
Alternative Locations:
Function: Administrative Support
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Administrative Support Specialist
Posted 11 days ago
Job Viewed
Job Description
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Administrative Support Kothamangalam
Posted 1 day ago
Job Viewed
Job Description
- **Administrative Assistance**: Handle day-to-day office tasks, including managing phone calls, scheduling appointments, and maintaining office supplies.
- **Client Interaction**: Provide excellent customer service by interacting with students, parents, and institutions. Respond to inquiries, offer information about study abroad programs, and assist with necessary documentation.
**Qualifications**:
- **Education**: Minimum of a bachelor's degree
- **Experience**: Prior experience in an administrative role is preferred but not required.
- **English Communication Skills**:Fluent** in **English** (both verbal and written) is **mandatory**. Ability to communicate clearly and professionally with students, parents, and international partners
Pay: ₹12,000.00 - ₹15,000.00 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Administrative Support Iii
Posted 1 day ago
Job Viewed
Job Description
We are looking for an organized and proactive Administrative Support professional to manage procurement coordination, sample shipments, IT equipment requests, and documentation. The role also includes general administrative and logistics support to ensure efficient day-to-day operations.
RESPONSIBILITIE
1.Coordinate end to end purchase - e.g. Creation of PR (Purchase request) for any order (Competitor samples, tools, etc.) and coordinate with purchase team.
2.Samples shipments, both export and import - Follow-ups/support with DHL team in case of any payments/technical issues.
3.Coordinate with the IT team for Laptop or accessories order.
4.Managing repository of various Engineering Standards and records.
5.Any other administrative and logistic task assigned from time to time.
Strong organizational and time-management abilities
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
Ability to prioritize, multitask, and work independently
High level of professionalism, discretion, and attention to detail
**Competencies**:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
EOE, Including Disability/Vets
Office Assistant & Administrative Support
Posted 8 days ago
Job Viewed
Job Description
About MoFi Network:
Founded in 2009 in Toronto, Canada, MoFi Network specializes in manufacturing 5G/LTE routers for business and personal connectivity solutions. We design cutting-edge networking hardware including the MOFI6500, MOFI5500, and MOFI4500 series routers. Our mission: "Connecting Businesses. Empowering Possibilities."
Work Schedule: 3:00 PM IST to 11:00 PM IST (Monday to Friday)
Salary: ₹20,000/month | Location: Chandigarh | Full-time
About the Role
Provide essential office support to ensure smooth daily operations of our Chandigarh development center.
Key Responsibilities
- Maintain office cleanliness and organization
- Prepare and serve tea, coffee, and refreshments
- Handle basic administrative tasks
- Support meeting setup and coordination
- Manage office supplies and inventory
- Assist with general office maintenance
- Provide reception and visitor assistance
Required Skills
- Professional demeanor and reliability
- Basic English communication skills
- Experience in office support roles
- Organizational and time management skills
- Willingness to learn and adapt
Preferred Skills
- Previous office assistant experience
- Basic computer skills
- Local area knowledge (Chandigarh)
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How to Apply
Send your resume and cover letter to:
Application Requirements:
- Updated resume
- Portfolio/work samples (for technical roles)
- Brief cover letter explaining your interest
What We Offer:
- Competitive salaries paid in INR
- Performance-based quarterly bonuses
- Medical insurance coverage (optional)
- Evening shift schedule (3PM-11PM IST) with Canada team overlap
- Opportunity to work on cutting-edge router technology
- Growth opportunities in expanding company
- Exposure to international markets
- Work with latest Linux and networking technologies
MoFi Network is an equal opportunity employer committed to diversity and inclusion.