7 Policy Admin jobs in India

Role Name

Product Owner – Global Healthcare Policy Admin

Reporting to

Regional CTO for APAC, MEA and Domestic markets

Direct Reports

TBC

Level

Agile Product Management Senior Manager

Business Unit

Cigna International Health

Location

India

Status

Overview

Cigna International Health is initiating a project to develop a cutting-edge global healthcare policy administration platform to bolster the expansion of our health businesses across the globe. We’re actively seeking accomplished leaders to champion our vision and steer us towards successful Policy Administration and Claims Management core product (“Policy Admin Software” or “PAS”) strategy execution.

We are seeking a skilled and innovative Software Product Owner to lead the creation and success of the new global platform. The ideal candidate will be responsible for developing the product vision by aligning business goals, user requirements and technical capabilities. They will guide the product development process, ensuring alignment with market and regulatory demands, to deliver a high-quality global software solution.

Responsibilities

• Global Product Ownership and Leadership:
  • Serve as the internal voice of the customer, internal and external, for the core of the global platform.
  • Act as the primary point of contact for defining, prioritizing, and delivering product features and enhancements in alignment with the Policy Admin software roadmap.
  • Lead, mentor, and manage software Product Owners (and indirectly their Scrum teams), fostering a culture of innovation, collaboration, and excellence around the software product.

• Market Analysis & Strategy: Conduct market analysis, competitive research, and gather customer feedback to continuously enhance and evolve the products to meet business demands.
• Requirement Gathering:
  • Defines system features and participates in validation with country Product Owners
  • Collaborate with stakeholders and development teams to gather and define product requirements, ensuring clear, detailed user stories and acceptance criteria for the development team.
  • Contribute to Cigna’s operational excellence by driving Product Owners to constantly seek to improve end-customers’ and internal users’ experience on the platform
• Prioritization & Roadmapping:
  • Responsible for the scope of work that the Agile Release Train (ART) will complete, and the vision and roadmap for the Agile Release Train (ART).
  • Manage the product backlog, prioritize features, and create a clear product roadmap, considering market trends, customer feedback, and business goals.
• Development Team Collaboration: Work closely with software development teams (engineers, designers, testers) to ensure the timely and quality delivery of software products. Provide guidance, answer queries, and facilitate a structured development process.
• Quality Assurance & User Experience:
  • Ensure the delivered products meet high-quality standards, conduct regular reviews, and maintain a focus on providing an exceptional user experience.
  • Apply Agile management values to empower teams and make them as self-managing as possible

• Communication & Reporting:
  • Maintain clear and constant communication with stakeholders, reporting on progress, risks, and upcoming features to various teams and management.
  • Build strong working relationships with key stakeholders

Requirements

• Experience: Proven experience (7+ years) as a Technical Product Owner or similar role in commercial software product development.
• Scrum development system oversight: monitor and track progress of scrum based development teams as per prioritization
• Ability to navigate complex stakeholder landscapes and drive consensus.
• Technical Skills: Strong understanding of software development methodologies (Agile, Scrum, etc.), technical concepts, and the software development lifecycle.
• Communication & Collaboration: Excellent communication, leadership, and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Analytical Thinking: Strong analytical skills to interpret market trends, user feedback, and prioritize features based on business value.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or related fields.
• Domain expertise: Strong undertsanding of Health Insurance domain with experience in managing and developing Claims and policy administration platforms. Exposure to both Individual and Group health plans a distinct advantage.
• Global and regulatory landscapes: Strong understanding and experience of working practices across multiple geographies. Experienced with regional nuances such as tax rules, regulatory interfaces, multi-currency, multi-language etc
• The incumbent owns the development and execution of business segment/corporate department strategy.
• Strategically leads a major functional area within a business segment or a minor corporate department.
• Translates objectives into strategic plans with a medium- to long-term view.

About The Cigna Group

Overview

Cigna International Health is initiating a project to develop a cutting-edge global healthcare policy administration platform to bolster the expansion of our health businesses across the globe. We’re actively seeking accomplished leaders to champion our vision and steer us towards successful Policy Administration and Claims Management core product (“Policy Admin Software” or “PAS”) strategy execution.

We are seeking a visionary Chief Architect to define and drive the architectural vision and strategy for the global healthcare policy admin platform, in alignment with enterprise technology strategy and the product owner’s vision and strategy.  They will ensure that our software is designed and developed as a product, is innovative, scalable, adaptable to regional requirements, aligned with business objectives and engineered for multi-country roll out and support.

Responsibilities

• Technology Strategy:
  • Defines and implements the technology strategy, guiding the overall architecture and design of our global policy admin software product.
  •  Guides the company on strategic Architecture decisions and provides advice that has a significant impact on strategic planning (e.g. build vs. buy, short-term vs. long-term solutions, etc.)
• System Architecture:
  • Designs and develops IT architecture (integrated process, applications, data and technology) solutions to business problems in alignment with the enterprise architecture direction and standards.
  • Develops and maintain the software architecture, ensuring scalability, performance, flexibility, reliability, and security, and ensuring that it aligns with industry best practices.
  • Develops specifications for new products/services, applications and service offerings.
  • Performs technical planning, architecture development and modification of specifications
• Technical Leadership:
  • Leads project teams to achieve milestones and objectives
  • Solves unique and complex problems that have a broad impact on the business
  • Provides technical leadership and mentorship to development teams, ensuring alignment with architectural standards and guiding the implementation of best practices.
• Collaboration: Works closely with the Product Manager, Head of Software Engineering, global and local architects, and other stakeholders to ensure that the technical architecture aligns with product requirements and regional market needs.
• Innovation and Research: Stay updated on emerging technologies, conduct research, and propose innovative solutions to enhance the quality and capabilities of our software products.

Requirements

• Proven experience (10 years) as a Chief Architect or in a senior technical leadership role within commercial / multi-tenant software development.
• Possesses industry-wide authority and represents the organization externally.
• Widely recognized Architecture expert and thought leader by both internal and external community and is responsible for the technical leadership of a software product
• In-depth knowledge of software architecture, design principles, and best practices, with a strong background in system scalability and performance.
• Excellent communication skills to effectively convey technical concepts to both technical and non-technical stakeholders.
• Leadership and mentoring abilities to guide and inspire technical teams.
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Domain expertise: Strong understanding of Health Insurance domain with experience in managing and developing Claims and policy administration platforms. Exposure to both Individual and Group health plans a distinct advantage.
• Global and regulatory landscapes: Strong understanding and experience of working practices across multiple geographies. Experienced with regional nuances such as tax rules, regulatory interfaces, multi-currency, multi-language etc
• Technologies covered: In-depth experience of implementing software using Microsoft .Net Framework,  C#.Net, web based and javascript technologies (nodejs, Angular, React), Mobile technologies, API Gateways, Oracle Database

About The Cigna Group

Overview

Cigna International Health is initiating a project to develop a cutting-edge global healthcare policy administration platform to bolster the expansion of our health businesses across the globe. We’re actively seeking accomplished leaders to champion our vision and steer us towards successful Policy Administration and Claims Management core product (“Policy Admin Software” or “PAS”) strategy execution.

We are seeking an experienced and visionary Head of Software Engineering to lead our software development teams in creating high-quality global Healthcare Policy admin software products. The ideal candidate will drive the technical strategy, lead engineering teams, and ensure successful delivery of software solutions aligned with business goals.

Responsibilities

•    Technical Leadership:

• Provides direction for, and is responsible for the output of multiple disciplines within Application Development.
• Defines and implements the software engineering strategy, ensuring that it aligns with the overall business and product objectives.
• Owns the application development capability for our Health Policy Admin systems aligned with the product vision as defined by the Global Healthcare Policy Admin product owner
• Approves applications development policies, standards and procedures

•    Team Leadership:

• Lead, mentor, and manage software development teams, fostering a culture of innovation, automation, collaboration, and excellence.
• Responsible for career development, performance management, and pay determination and communication to staff. 
• Work with Global Healthcare Policy Admin Product Owner to ensure software development capacity matches product priorities and strategy

•    Project Delivery:

• Oversees the execution of software projects, ensuring they are delivered on time, within budget, and meet quality standards.
• Approves proposed project plans and application designs to ensure projects are aligned with standards and IT strategy
• Allocates appropriate resources to ensure that projects are completed within committed time and budget and are integrated with other software applications.

•    Architecture and Development: Partnering with the Product Chief Architect, Guide the software architecture, design principles, and development processes to ensure scalable, secure, and efficient solutions.

•    Operational Efficiency: Oversee implementation of DevSecOps to Streamline processes, tools, and workflows to optimize engineering operations and enhance productivity.

Requirements

•    Experience : Proven experience (10 years) in a leadership role within software development for commercial software products, with a strong technical background.

•    Technical Acumen: In-depth knowledge of software development methodologies, source code management strategies, design patterns, DevOps, automation, and best practices.

•    Technologies covered: In-depth experience of implementing software using Microsoft .Net Framework,  C#.Net, web based and javascript technologies ( nodejs, Angular, React), Mobile technologies, API Gateways, Oracle Database

•    Leadership Skills: Exceptional leadership, mentoring, and communication skills to guide and inspire technical teams.

•    Strategic Thinking: Ability to align technical strategies with business objectives and market demands.

•    Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

•    Domain expertise: Strong undertsanding of Health Insurance domain with experience in managing and developing Claims and policy administration platforms. Exposure to both Individual and Group health plans a distinct advantage.

•    Global and regulatory landscapes: Strong understanding and experience of working practices across multiple geographies. Experienced with regional nuances such as tax rules, regulatory interfaces, multi-currency, multi-language etc

•    Contributes to establishing strategic goals across the function. Possesses significant freedom to act in the short term.

•    Makes decisions, often based on limited information, that have a long-term impact across the function.

About The Cigna Group