856 Post Sales jobs in India
Post Sales Executive
Posted 2 days ago
Job Viewed
Job Description
About Hero Vired:
Would you like to be part of an exciting, innovative, and high-growth startup from one of the largest and most well-respected business houses in the country - the Hero Group?
Hero Vired is a premium learning experience offering industry-relevant programs and world-class partnerships, to create the change-makers of tomorrow.
At Hero Vired, we believe everyone is made of big things. With the experience, knowledge, and expertise of the Hero Group, Hero Vired is on a mission to change the way we learn. Hero Vired aims to give learners the knowledge, skills, and expertise through deeply engaged and holistic experiences, closely mapped with industry to empower them to transform their aspirations into reality. The focus will be on disrupting and reimagining university education & skilling for working professionals by offering high-impact online certification and degree programs.
The illustrious and renowned US$5 billion diversified Hero Group is a conglomerate of Indian companies with primary interests and operations in automotive manufacturing, financing, renewable energy, electronics manufacturing, and education. The Hero Group (BML Munjal family) companies include Hero MotoCorp, Hero FinCorp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and the BML Munjal University.
For detailed information, visit Hero Vired
Role : Post Sales Executive (Online Degrees)
Job Type: Full Time (Work From Office)
Location: Delhi (Sultanpur)
Experience: 0 to 4 years
Department: Post Sales / Student Success
Role Overview:
We are seeking a dedicated and student-focused Post Sales Executive to join our Student Success team. This role begins after a student has enrolled in an online degree program and focuses on ensuring a seamless onboarding experience, facilitating smooth communication between students and university partners, and driving student satisfaction and referrals.
You will be the primary point of contact for enrolled students during their critical initial phase, helping them navigate documentation, resolve queries, and become successful advocates for our programs.
Key Responsibilities:
Student Onboarding & Support
The Post Sales Executive ensures that newly enrolled students have a smooth transition into their chosen online degree program. This involves conducting orientation sessions, explaining program structures and expectations, and providing step-by-step guidance through the initial setup process including learning management system (LMS) access, course registration, and understanding academic calendars. You will proactively reach out to students to address any concerns and ensure they feel supported and confident as they begin their educational journey.
Documentation Management
Managing student documentation is a critical aspect of this role. You will assist students in completing and submitting all required documents such as educational certificates, identity proofs, fee payment receipts, and any other university-specific requirements. This includes verifying document completeness and accuracy, following up on pending submissions, coordinating with students to resolve any documentation issues, and maintaining organized records in our CRM system to ensure compliance and smooth processing.
University Liaison
Acting as the bridge between students and university partners, you will coordinate with university administrative teams to resolve student queries related to admissions, course schedules, examination procedures, and other academic matters. You will escalate and track issues to ensure timely resolution, communicate university updates and important announcements to students, and maintain regular communication with university coordinators to ensure alignment and service excellence.
Referral Program Management
Driving student referrals is an important growth lever for our business. You will actively promote our referral program to satisfied students, educate them about referral benefits and incentives, track and manage referral leads generated by your student cohort, and maintain relationships with students who become brand ambassadors. Your goal is to create a positive experience that naturally encourages students to recommend our platform to their peers and professional networks.
Relationship Building & Retention
Building strong, trust-based relationships with students is at the heart of this role. You will conduct regular check-ins with students during their first semester to ensure they are settling in well, proactively identify and address any challenges or concerns that might impact their success, gather feedback on their experience to drive continuous improvement, and serve as a trusted advisor who genuinely cares about their educational outcomes.
Qualifications and Skills:
Experience & Education
- Candidates should have 0-4 years of experience in customer success, student support, client servicing, or a similar post-sales role.
- Experience in the EdTech sector or online education industry is highly preferred but not mandatory.
- A Bachelor's degree is required, and freshers with excellent communication skills and a passion for education are encouraged to apply. An MBA in Marketing or related field is a plus.
Core Competencies:
Communication Excellence: You must possess outstanding verbal and written communication skills with the ability to explain processes clearly and empathetically. The ability to handle difficult conversations with patience and professionalism is essential.
Customer Service Orientation: A genuine passion for helping students succeed, with strong problem-solving abilities and a service-first mindset. You should be able to anticipate student needs and proactively address concerns.
Organizational Skills: Strong attention to detail with the ability to manage multiple student cases simultaneously. You must be comfortable tracking documentation, following up on pending items, and maintaining accurate records.
Relationship Management: Natural ability to build rapport and trust with students from diverse backgrounds. You should be empathetic, approachable, and skilled at maintaining long-term relationships.
Tech-Savvy: Comfortable using CRM systems, student information systems, and communication tools. Ability to quickly learn new software platforms and guide students through digital processes.
Team Collaboration: Ability to work effectively with cross-functional teams including sales, operations, and university partners to ensure seamless student experience.
ServiceNow Architect – CSM (Pre-Sales & Post-Sales)
Posted 26 days ago
Job Viewed
Job Description
ServiceNow Architect - CSM (Pre-Sales & Post-Sales)
Location: Mohali, India | Full-time, On-site
Shift: 4 pm-1 am
Role Overview
We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeys—from lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications.
Key Responsibilities
Architecture & Design
Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including:
Pre-Sales: Lead/Opportunity Management integration, Customer Onboarding, Entitlement Management.
Post-Sales: Case Management, Knowledge Management, Contract/SLM, Field Service, Renewals.
Design integrations with CRM (Salesforce, MS Dynamics) for seamless pre-sales to post-sales transitions.
Ensure alignment of architecture with enterprise standards, scalability, and compliance.
Pre-Sales Enablement
Collaborate with sales and solution teams to demonstrate CSM capabilities to clients.
Translate business requirements into solution blueprints across the customer lifecycle.
Develop prototypes, architecture diagrams, and effort estimates that cover both pre- and post-sales use cases.
Post-Sales Delivery
Oversee implementations of ServiceNow CSM modules with focus on customer experience & service quality.
Guide delivery teams on workflows, data models, integrations, and security design.
Act as an escalation point for complex technical issues during post-sales delivery.
Collaboration & Leadership
Partner with client architects, technical leads, and internal cross-functional teams.
Provide thought leadership in designing customer engagement workflows end-to-end.
Mentor developers and junior architects, building a strong CSM capability within the team.
Qualifications
Technical Expertise
Strong hands-on experience in ServiceNow CSM with specialization in Pre-Sales and Post-Sales lifecycle modules.
Solid background in ServiceNow architecture, data modeling, Flow Designer, IntegrationHub, and REST/SOAP integrations.
Experience with other SN modules (ITSM, ITOM, HRSD, FSM) is a plus.
Certifications (preferred/must-have)
ServiceNow Certified Technical Architect (CTA) or equivalent experience.
Certified Implementation Specialist - CSM (CIS-CSM).
ServiceNow CSA (System Administrator).
Relevant micro-certifications (e.g., Customer Service Management, IntegrationHub, Application Portfolio Mgmt).
Other Skills
8+ years in ServiceNow, with at least 3+ years as an Architect.
Strong communication, consulting, and stakeholder management skills.
Ability to bridge business requirements with technical execution.
Degree in Computer Science, Engineering, or related field.
Why Join Us
Lead enterprise-scale CSM implementations with focus on customer lifecycle transformation.
Opportunity to design end-to-end architectures spanning pre-sales, onboarding, support, and renewals.
Work directly with leadership and global clients to drive innovation in customer experience.
Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
About 20 Downtown
20 Downtown is a premium heritage banquet in Churchgate that hosts weddings, corporate events, and private celebrations.
We’re known for our elegant architecture, warm hospitality, and seamless event experiences.
The team works closely together to make every event memorable — from the first enquiry to the last guest leaving happy.
Role Overview
We are looking for a Client Relations Associate to assist in handling enquiries, giving venue tours, and ensuring a smooth client experience throughout the booking process and during events.
The ideal candidate will have a background in hospitality or events, strong communication skills, and a passion for service excellence. You’ll be working closely with the Venue Manager and Operations team to ensure every guest interaction reflects the 20 Downtown standard.
Key Responsibilities
- Handle all incoming enquiries via phone, email, and walk-ins.
- Conduct venue tours and explain pricing, packages, and amenities clearly.
- Follow up with leads and assist in closing bookings.
- Coordinate with the operations and housekeeping teams to ensure the venue is guest-ready for visits and events.
- Support clients during events — assist with coordination, basic requests, and communication.
- Maintain enquiry logs, follow-up sheets, and client data on Zoho / Excel.
- Ensure the venue is clean, organized, and presentable at all times.
- Build and maintain relationships with clients, event planners, and vendors.
Requirements
- 1–3 years of experience in hospitality, banquet sales, or event management.
- Strong communication and interpersonal skills.
- Pleasant personality and confident presence during client interactions.
- Ability to work independently and manage multiple enquiries.
- Basic understanding of operations, housekeeping, and client servicing standards.
- Comfortable working weekends and event hours (with compensatory weekly off).
- Reliable, organised, and proactive attitude.
Salary
₹25,000 – ₹30,000 per month (based on experience) + performance incentives
To Apply
Email your CV to
Client Relations Specialist
Posted 1 day ago
Job Viewed
Job Description
Client Relations Executive
Posted 22 days ago
Job Viewed
Job Description
About Tarasri
Tarasri by Tibarumal Gems & Jewels is one of Hyderabad’s most respected luxury jewellery brands, known for our exquisite craftsmanship in diamonds, rubies, emeralds, sapphires, and antique gold jewellery. With a legacy of trust and elegance, Tarasri has been the destination for brides, families, and high-value customers seeking timeless creations and personalized service.
About the Role
We are looking for a Customer Relationship Associate who can bring warmth, positivity, and charm to our showroom. The role is perfect for someone who enjoys talking to people, creating a welcoming environment, and ensuring every customer feels special when they visit Tarasri.
What You Will Do
Greet and welcome customers with elegance and warmth.
Build genuine connections through conversations that make customers feel comfortable.
Assist and engage customers while they explore Tarasri’s collections.
Support the sales team by ensuring customers are cared for at every step.
Maintain long-term relationships by remembering client preferences and special occasions.
Ensure every customer leaves Tarasri with a positive and memorable experience.
Who Can Apply
Women candidates with a natural flair for communication and relationship building.
Pleasant, cheerful, and approachable personality.
Fluent in English, Telugu, and/or Hindi.
Experience in customer service, retail, front office, or hospitality is a plus (but not mandatory).
Well-groomed, polished, and professional in appearance.
Why Join Tarasri?
Salary Range: ₹50,000 – ₹80,000 per month (based on experience & skills).
Work with one of Hyderabad’s most prestigious jewellery houses.
Attractive salary and career growth opportunities.
Training in luxury customer service standards .
Respectful and supportive workplace.
Employee discounts and perks.
Client Relations & Project Coordinator
Posted 2 days ago
Job Viewed
Job Description
Client Relations & Project Coordinator (Luxury Furniture Brand – Bangalore)
Location: Ulsoor, Bangalore
Brand: Andaman Aisle
Salary: ₹2.5 LPA
This is an entry-level coordination role intended for freshers or those with up to 2 years of experience. The remuneration range is ₹.5–3 LPA (annual).
Introduction: At Andaman Aisle , we design and deliver bespoke Premium furniture that blends solid wood, marble, metal, and fine upholstery into timeless pieces for residences, hospitality spaces, and curated interiors. We’re looking for a Client Relations & Project Coordinator, someone who is organised, detail-oriented, and personable, who will act as the bridge between our clients, vendors, and founders throughout every project.
Key Responsibilities
- Manage Inquiries: Handle and respond to all incoming inquiries through WhatsApp, email, and website.
- Client Sourcing: Build and maintain databases of architects, interior designers, builders, and homeowners ; identify and connect with potential clients proactively.
- Database Management: Keep inquiry and project tracking sheets (Excel/Google Sheets) updated and organized.
- Project Coordination: Serve as the primary point of contact once a project begins—liaising between clients, the founders, and the production team to ensure smooth communication and progress tracking.
- On-Site Supervision: Visit sites during deliveries or installations, monitor progress, and report updates.
- Troubleshooting: Assist in resolving on-ground or communication issues swiftly and professionally.
Ideal Candidate
- Open to Hiring Freshers.
- Excellent communication skills (spoken and written English).
- Proficient in Excel or Google Sheets.
- Highly organized, proactive, and reliable.
- Based in Bangalore , with willingness to travel for occasional site visits.
What You’ll Get
- Direct collaboration with the founders of a fast-growing luxury brand.
- Exposure to every stage of the process, from inquiry to delivery.
- A role that blends client engagement, project management, and on-site experience.
- Competitive salary: ₹2.5 L p annum , based on experience and performance.
Client Relations & Admission Executive
Posted 3 days ago
Job Viewed
Job Description
About Amaha
At Amaha , we’ve made mental health our priority. Founded in 2016 by psychiatrist Dr. Amit Malik and joined in 2019 by social entrepreneur Neha Kirpal , Amaha (formerly InnerHour) is on a mission to build India’s most trusted and comprehensive mental health ecosystem.
We offer end-to-end treatment and care for a wide spectrum of conditions—anxiety, depression, ADHD, bipolar disorder, OCD, schizophrenia, and addictions. With a team of 200+ experts across therapy, psychiatry, technology, and business , we’ve delivered 220,000+ therapy and psychiatry sessions , and our award-winning Amaha app has supported 6 million+ people globally with 600+ self-care tools. Our peer-support community reaches 50,000+ members .
Through 120+ organizational partnerships , we’ve reached 700,000 employees and students , and in 2022, we strengthened our child and adolescent care offering by acquiring Children First , a pioneer in family-centered mental health.
The Opportunity
As a Client Relations & Admission Executive , you’ll be the first point of contact for people exploring treatment at Amaha Hospital. You will guide potential patients and their families through every step—from the first enquiry to admission—ensuring they feel informed, supported, and cared for.
This is a front-facing role that blends client service, liaison, and hospitality skills. It’s perfect for someone who enjoys helping people, understands premium service standards, and wants to contribute meaningfully to mental health care.
Key Responsibilities
- Client Engagement & Information
-Be the primary contact for calls, emails, walk-ins, and referrals.
-Understand each client’s needs and provide clear, compassionate information about Amaha’s hospital services, programs, and admission process.
-Maintain confidentiality and sensitivity while discussing mental health needs.
- Guidance Through the Journey
-Offer reassurance and clarity about treatment options, facilities, and next steps.
-Follow up with potential clients or families in an ethical, supportive manner to answer questions and encourage informed decisions.
-Keep accurate records of all enquiries and interactions.
- Hospital Tours & Experience
-Conduct warm, professional tours of the hospital and its facilities, helping visitors feel comfortable and confident in their choice.
-Create a welcoming environment that reflects Amaha’s commitment to dignity and respect.
- Admission Coordination
-Act as the single point of contact for clients until admission is complete.
-Coordinate with clinical, nursing, and operations teams to prepare rooms, paperwork, and orientation materials.
-Ensure a smooth handover to the in-house care team post-admission.
- Stakeholder Liaison
-Build positive relationships with psychiatrists, therapists, referral partners, and corporate contacts.
-Represent Amaha at outreach activities or community events, as needed.
- Service Excellence & Feedback
-Uphold hospitality-level service standards in every interaction.
-Collect feedback from clients and families to help refine and improve the patient journey.
What We’re Looking For
Must-Haves:
- 1–3 years’ experience in hospitality, guest relations, or client service (healthcare/wellness background is a plus).
- Strong communication skills in English (local languages an advantage).
- A warm, empathetic personality with the ability to handle sensitive conversations.
- Well-organised, proactive, and comfortable in a client-facing environment.
Good-to-Haves
- Background or academic qualification in psychology or counselling .
- Experience in a hospital, clinic, or wellness centre.
- Familiarity with enquiry-tracking systems or basic CRM tools.
- Interest in learning more about mental health care (training will be provided).
Why Join Us
- Become the face of Amaha Hospital , helping clients and families feel safe and supported.
- Work with a compassionate, mission-driven team that values empathy and professionalism.
- Grow your career in a leading organisation at the forefront of mental health care.
Competitive salary, with room for progression as you gain experience.
Be The First To Know
About the latest Post sales Jobs in India !
Manager - Investments and Client Relations
Posted today
Job Viewed
Job Description
Salary: 3-4L per annum, basis the experience and suitability of the candidate.
CFPs / CFP pursuant ONLY.
Company Description
CAGRfunds is a wealth management company that simplifies the investing decision making process. Their solutions are customized to individual investment goals and provide easy-to-understand reports to track investments efficiently. The company's team of experts conducts in-depth research on various investment opportunities within mutual funds.
Role Description
This is a full-time on-site role for a Manager - Investments & Client Relations located in Mumbai at CAGRfunds. The role involves working closely with existing clients. This role does NOT involve any sales aspect.
Primary responsibility would include:
a) Client onboarding, preparing mutual fund suggestions for individuals and families
b) Address all service requests of the clients - ensure response time to be within 24 hours.
c) Review existing portfolios of clients, develop an understanding of what actions need to be taken on the portfolios
d) Downloading statement of accounts, reports + enabling transactions for clients
e) Analysis of financial products
f) Calculation of capital gains on redemption, exit load and other such computations related to client actions
g) Liaison with AMC RMs to remove bottlenecks, if any in the transaction and reporting process
h) Facilitate change of bank, change of ARN code, KYC and other formalities with respect to new and existing clients
Qualifications
- Graduate (Fresher CFPs / CFP candidates will be preferred)
- Experience of working with a mutual fund distributor will be a plus
- Knowledge of Mutual Funds and Personal Finance
- Bachelor's degree in Finance, Economics, Business, or related field
Lead Aesthetician & Client Relations Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Perform a wide range of advanced aesthetic treatments including facials, peels, microdermabrasion, and laser therapies.
- Conduct thorough skin consultations to assess client needs and recommend appropriate treatment plans.
- Educate clients on skincare routines, product recommendations, and post-treatment care.
- Manage client bookings, rescheduling, and maintain accurate client records in the CRM system.
- Develop and implement strategies to enhance client satisfaction and retention.
- Handle client inquiries and resolve any issues or complaints professionally and efficiently.
- Train and guide junior aesthetician staff, providing feedback and performance evaluations.
- Stay updated with the latest trends, techniques, and product knowledge in the beauty industry.
- Promote and sell skincare products and services to clients.
- Ensure the cleanliness and maintenance of treatment rooms and equipment.
- Collaborate with management on marketing initiatives and client outreach programs.
- Certified Aesthetician with a recognized diploma or certification.
- Minimum of 4 years of experience as an Aesthetician, with at least 1 year in a lead or supervisory role.
- In-depth knowledge of various skincare modalities, ingredients, and product lines.
- Excellent client communication, interpersonal, and sales skills.
- Proven ability to build rapport and maintain long-term client relationships.
- Strong organizational and time-management abilities.
- Experience with spa or salon management software is a plus.
- A passion for beauty, wellness, and helping clients achieve their skincare goals.
- Ability to work effectively in both a team and independent setting.
- Familiarity with basic marketing principles for beauty services.