11 Practice Management jobs in India

Director of Operations (Healthcare Management)

560001 Bangalore, Karnataka ₹150000 Annually WhatJobs

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full-time
Our client, a leading healthcare services provider, is seeking a highly experienced and strategic Director of Operations to oversee their expanding network of facilities. This is a critical remote leadership role responsible for ensuring the efficient and effective delivery of healthcare services across multiple locations. You will be instrumental in developing and implementing operational strategies, optimizing resource allocation, and maintaining the highest standards of patient care, safety, and regulatory compliance. Key responsibilities include managing budgets, overseeing financial performance, driving operational efficiency, and leading teams of healthcare professionals. The ideal candidate will possess a deep understanding of healthcare operations, patient flow, clinical workflows, and healthcare information systems. Strong analytical skills are required to monitor key performance indicators (KPIs), identify areas for improvement, and implement data-driven solutions. You will work closely with medical staff, administrators, and external stakeholders to foster a collaborative environment and achieve organizational goals. Experience in quality improvement initiatives, risk management, and change management within a healthcare setting is essential. This role demands exceptional leadership qualities, including the ability to motivate and inspire teams, communicate effectively across all levels of the organization, and navigate complex regulatory landscapes. If you are a visionary leader with a passion for healthcare excellence and a proven ability to manage complex healthcare operations remotely, this is an outstanding career opportunity.

Key Responsibilities:
  • Develop and execute strategic operational plans for healthcare facilities.
  • Oversee daily operations, ensuring optimal patient care and service delivery.
  • Manage budgets, financial performance, and resource allocation effectively.
  • Ensure compliance with all healthcare regulations and accreditation standards.
  • Lead and mentor clinical and administrative teams to foster a culture of excellence.
  • Drive operational efficiency and implement process improvements.
  • Monitor key performance indicators and implement data-driven strategies.
  • Manage risk, safety, and quality improvement initiatives.
  • Collaborate with medical leadership and stakeholders to achieve organizational objectives.
  • Oversee facility management and maintenance operations.
Qualifications:
  • Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
  • 7-10 years of progressive experience in healthcare operations management.
  • Proven ability to lead and manage complex healthcare organizations remotely.
  • In-depth knowledge of healthcare operations, regulations, and best practices.
  • Strong financial acumen and experience in budget management.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience with healthcare information systems (HIS) and electronic health records (EHR).
  • Demonstrated success in quality improvement and patient safety initiatives.
  • Strategic thinking and problem-solving abilities.
  • Familiarity with healthcare accreditation processes (e.g., NABH, JCI).
This advertiser has chosen not to accept applicants from your region.

Consulting Practice Manager

Oracle

Posted 2 days ago

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**Job Description**
Experience:
+ Experience in services of large Core banking systems
+ You are degree qualified from an accredited university with at least 3 years working experience in B2B Services and preferably working in the BFSI industry with a proven and quantifiable successful Services track record
+ Excellent written, verbal communication, strong organizational and time management skills
+ Consultative and solution, integrated selling expertise
+ Good business acumen with analytical and problem solving skills to handle challenging situations
+ Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to motivate self and others
+ Able to handle multiple task tracks
+ Able to take ownership of client problems and follow through to resolution
+ Clear and confident communicator capable of providing regular feedback to senior and C-suite management
+ Possess strong Services acumen, results orientated, driven and demonstrate ability to manage a Services funnel of pipeline business to deliver quota and indeed exceed it.
+ Enthusiastic team player, self-starter and independent worker
+ Flexible and aware of changing circumstances as solutions are being constructed and proposed
+ Able to influence decisions, clarify positions and presentations, and communicate strategies
+ Open to new ideas and changes in thinking that offer potentially more creative and effective solutions to customer challenges
+ Has good understanding of Solutions Selling methodology and tools and applies these regularly to both gain a better understanding of the customers' environment and manage the relationship
+ Excellent Service Delivery - strong ability in identifying pain, customer's business drivers, establishing value, leveraging relationships, and negotiating to close
+ Competent in Microsoft Office products.
Others:
+ Willingness to relocate to the work location of the ORACLE FLEXCUBE implementation projects in Philippines.
+ Experience in working in a multinational company and multi lingual project is an added advantage.
**Responsibilities**
Responsibilities include:
+ Expand the contacts deep and wide within the customer organization
+ Lead and manage opportunities within longer selling cycles while driving short term revenue opportunities weekly.
+ Running large complex multi-year program across multiple divisions in the bank for a phase delivery option.
+ Defend/retain business of existing clients
+ Drive strategic and solution selling on large opportunities that are characterized by a complex combination of technical, business, financial, human resources issues related to the strategic and tactical direction of customers
+ Orchestrate between multiple departments to ensure a total solution is presented to the customer
+ Coordinate with regional and global counterparts
+ Establishes "C" level contact within opportunities and demonstrates a detailed understanding of both the prospects' sector and business drivers/challenges.
+ Deliver accurate business forecasting at a plus or minus 10% accuracy rate and maintain an appropriate value level Services funnel for future business
+ Construct bespoke customer ready presentations and proposals with the help of support teams, maintain CRM information with accuracy and integrity of data
+ Proactive Account Management - Including regular client meetings/service reviews
Diversity and Inclusion:
An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Career Level - M3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Consulting Practice Manager- OSB / IIB

Oracle

Posted today

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Job Description

**Job Description**
Middleware Integration Manager with
In-depth knowledge and hands-on experience with Oracle Service Bus (OSB) including configuration, deployment, and management.
Strong experience in OSB service routing, mediation, message transformation, and integration patterns.
Ability to manage integrations & authentication between OSB and various systems, ensuring secure connection. Experience in JMS (Java Message Service) configuration and administration, including message queuing and reliable message delivery.
Experience with Oracle WebLogic Server administration, including installation, configuration, and troubleshooting. Ability to handle performance tuning, monitoring, and scaling of OSB and associated components, ensuring optimal performance and reliability.
Strong understanding of RESTful APIs.
Experience in other middleware technologies like IBM ACE ,
Experience in FLEXCUBE & OBPM
Experience in Cloud technologies
Experience in defining Integration Strategy, approach and Integration Architecture
**Responsibilities**
Define Integration Strategy, Architecture & Approach.
Design, & Develop interfaces for integrating applications including Core Banking application FLEXCUBE and OBPM
Estimation for Integration projects
Interact with Technical, Integration Architects
Prepare Documentation
Review Design and guide integration developers on technology
Responsible for delivering integration projects end to end
Career Level - M3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Senior Management Consultant - Healthcare Strategy

400601 Thane, Maharashtra ₹2200000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a prestigious management consulting firm with a strong focus on the healthcare sector, is seeking a highly experienced Senior Management Consultant specializing in healthcare strategy. This role is fully remote, allowing you to leverage your expertise to advise leading healthcare organizations on critical strategic challenges. You will be instrumental in helping clients navigate complex market dynamics, optimize operational performance, and drive sustainable growth. Responsibilities include conducting in-depth market analysis, developing strategic plans, facilitating change management initiatives, and building strong client relationships. The ideal candidate possesses deep industry knowledge, exceptional analytical skills, and a proven ability to deliver impactful solutions.

Key responsibilities:
  • Lead client engagements focused on healthcare strategy, including market entry, service line expansion, mergers & acquisitions, and organizational transformation.
  • Conduct comprehensive market research, competitive analysis, and financial modeling to support strategic recommendations.
  • Develop and present strategic roadmaps, business cases, and implementation plans to senior client executives.
  • Advise clients on operational improvements, cost optimization, and performance enhancement initiatives within the healthcare ecosystem.
  • Facilitate workshops and stakeholder meetings to drive consensus and alignment on strategic objectives.
  • Manage project teams, ensuring timely and high-quality delivery of project milestones.
  • Build and maintain strong, trusted advisor relationships with key client stakeholders across hospitals, health systems, and payers.
  • Contribute to business development efforts, including proposal development and thought leadership.
  • Stay current with industry trends, regulatory changes, and innovative healthcare models.
  • Mentor and develop junior consultants, fostering their growth within the firm.

The ideal candidate will hold an MBA or a Master's degree in a related field (e.g., Health Administration, Public Health, Finance), along with a Bachelor's degree. A minimum of 6-8 years of experience in management consulting, with a dedicated focus on the healthcare industry, is required. Demonstrated experience in healthcare strategy development, market analysis, and operational consulting is essential. Excellent analytical, problem-solving, communication, and presentation skills are paramount. Candidates must be comfortable working independently and collaboratively in a remote environment. The ability to travel occasionally for client meetings may be required, but the role is primarily remote, serving clients across the region, including those in the vicinity of Thane, Maharashtra, IN .
This advertiser has chosen not to accept applicants from your region.

Delivery Practice Manager, AWS Professional Services (ProServe) - India Delivery Team

Bengaluru, Karnataka Amazon

Posted 2 days ago

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Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 15+ years' experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Highly strategic and analytical, possessing experience in solving business, product, and technical challenges and direct people management experience, leading high-performing service line teams including business operations and financial management.
- Hands-on experience leading the design, development and deployment of complex customer experience and emerging technology strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- Experience designing and implementing modern, scalable cloud solutions on emerging technologies.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Delivery Practice Manager, AWS Professional Services (ProServe) - India Delivery Team

Pune, Maharashtra Amazon

Posted 2 days ago

Job Viewed

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Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 15+ years' experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Highly strategic and analytical, possessing experience in solving business, product, and technical challenges and direct people management experience, leading high-performing service line teams including business operations and financial management.
- Hands-on experience leading the design, development and deployment of complex customer experience and emerging technology strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- Experience designing and implementing modern, scalable cloud solutions on emerging technologies.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Delivery Practice Manager, AWS Professional Services (ProServe) - India Delivery Team

Bangalore, Karnataka Amazon

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 15+ years' experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Highly strategic and analytical, possessing experience in solving business, product, and technical challenges and direct people management experience, leading high-performing service line teams including business operations and financial management.
- Hands-on experience leading the design, development and deployment of complex customer experience and emerging technology strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- Experience designing and implementing modern, scalable cloud solutions on emerging technologies.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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Delivery Practice Manager, AWS Professional Services (ProServe) - India Delivery Team

Mumbai, Maharashtra Amazon

Posted 2 days ago

Job Viewed

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Job Description

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 15+ years' experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Highly strategic and analytical, possessing experience in solving business, product, and technical challenges and direct people management experience, leading high-performing service line teams including business operations and financial management.
- Hands-on experience leading the design, development and deployment of complex customer experience and emerging technology strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- Experience designing and implementing modern, scalable cloud solutions on emerging technologies.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Product Manager – Workplace, Modern Workplace Practice

Bengaluru, Karnataka Black Box

Posted 5 days ago

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Job Description

Overview


As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS modernization, agentless service desk automation, SmartOps, and IT performance analytics.

You will collaborate with customers, sales, delivery, and innovation teams to define IT-focused workplace solutions that ensure organizations are always connected, secure, and able to evolve rapidly. This role blends portfolio leadership, solution innovation, and client advisory services to create seamless and resilient technology environments.

This role is ideal for a strategic leader passionate about modernizing workplace services through automation, cloud adoption, AI-driven support, and unified communications.



Key Responsibilities

Product Strategy & Solution Development

  • Define and manage the Workplace product offerings, including Platform Modernization, Evergreen IT Services, Agentless Service Desk, Agentic SmartOps, Intelligent Analytics, and UCaaS Modernization.
  • Develop solution frameworks, service blueprints, and best practices that enable scalable, repeatable, and high-quality delivery.
  • Continuously assess market trends, client needs, and technology innovations to evolve the Workplace portfolio.
  • Integrate infrastructure automation (IaC), AI-powered operations (AIOps), and advanced analytics into the Workplace offerings.


Go-to-Market Enablement & Business Growth

  • Support sales teams with product positioning, sales collateral, solution briefs, and customer engagement tools.
  • Create business cases, ROI models, and value realization frameworks to demonstrate workplace transformation impact.
  • Lead IT modernization discovery workshops, platform assessments, and digital workplace strategy sessions.
  • Build strategic alliances with cloud providers, UCaaS vendors, and AI operations platforms to strengthen solution ecosystems.


Client Engagement & Advisory Leadership

  • Serve as a trusted advisor to clients on workplace IT modernization strategies, cloud migrations, communication platform upgrades, and operations automation.
  • Guide customers through platform modernization journeys, Evergreen IT lifecycle planning, and UCaaS adoption.
  • Drive client outcomes focused on resiliency, operational agility, security, and end-user experience improvement.
  • Facilitate continuous improvement engagements using IT performance analytics and service intelligence.


Cross-Functional Collaboration & Solution Execution

  • Partner with professional services, managed services, delivery, and presales teams to ensure successful Workplace solution execution.
  • Develop delivery playbooks, accelerators, and operational templates to support implementation consistency.
  • Support internal enablement initiatives to educate teams on the Workplace offerings and differentiated value.


Technology & Market Expertise

  • Maintain deep expertise across cloud platforms (AWS, Azure, GCP), UCaaS technologies (Zoom, RingCentral, Webex Calling), and workplace automation (ServiceNow, Aisera, Moveworks).
  • Stay current with emerging trends in AIOps, agentless support models, infrastructure as code (IaC), and AI-driven IT analytics.
  • Act as a thought leader on how modern IT workplace services enhance employee experience and business agility.



Qualifications & Skills

Strategic & Business Acumen

  • 10+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives.
  • Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement.
  • Ability to translate technical solutions into business outcomes that resonate with both IT and executive leadership.


Consultative & Collaboration Skills

  • Exceptional client-facing advisory and communication skills.
  • Ability to lead executive briefings, IT strategy workshops, and value realization planning sessions.
  • Strong cross-functional collaboration skills across sales, delivery, product, and alliance teams.


Technology Proficiency

  • Deep knowledge of cloud platforms (AWS, Azure, GCP), UCaaS platforms (Zoom, RingCentral, Webex, Teams Voice).
  • Experience with ITSM and automation platforms (ServiceNow, Moveworks, Aisera).
  • Familiarity with AIOps, predictive analytics, and infrastructure modernization best practices.


Certifications & Education

  • Bachelor's degree in Technology, Business, or related field; MBA or equivalent a plus.
  • Certifications in AWS, Azure, ServiceNow, ITIL, or UCaaS solutions preferred.



Why Join Us?

As a Product Manager – Workplace, you will:

️ Lead IT modernization efforts that drive business agility and operational excellence.

️ Guide enterprises through seamless UCaaS migrations and platform rationalizations.

️ Collaborate with market-leading cloud, UCaaS, and AI operations providers.

️ Help organizations automate, secure, and evolve their digital workplace ecosystems.

️ Play a critical role in building a world-class Modern Workplace practice that transforms the future of work.


If you are passionate about the intersection of cloud, automation, and employee experience, this is your opportunity to lead meaningful digital transformation

This advertiser has chosen not to accept applicants from your region.

Product Manager – Workspace, Modern Workplace Practice

Bengaluru, Karnataka Black Box

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

As a Product Manager specializing in the Workspace pillar within the Modern Workplace practice , you will drive the creation, management, and growth of solutions that blend physical space, digital technology, and human-centric design to optimize how work gets done. This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation.

You will collaborate with customers, sales, delivery, and innovation teams to define workspace solutions that improve collaboration, engagement, and hybrid work flexibility. This role blends portfolio leadership, space strategy, and experience-driven innovation, ensuring the workplace supports future business agility.

This role is ideal for a strategic thinker passionate about transforming traditional workspaces into intelligent, adaptable environments aligned to the future of work.


Key Responsibilities

Product Strategy & Solution Development

  • Define and manage the Workspace portfolio offerings, including Workspace Blueprinting, Immersive Space Design, Collaboration Space Deployment, and Space Instrumentation.
  • Develop frameworks and blueprints for human-centric space design that enhance employee engagement and hybrid collaboration.
  • Stay informed on workplace evolution trends, immersive technologies, and real estate optimization strategies.
  • Integrate physical design with digital tools such as sensor analytics, collaboration ecosystems, and agile space usage models.


Go-to-Market Enablement & Business Growth

  • Enable sales teams with Workspace product positioning, solution briefs, and client engagement materials.
  • Create business cases and ROI frameworks focused on space optimization, employee experience, and real estate efficiency.
  • Lead workspace readiness assessments, blueprinting workshops, and transformation planning sessions.
  • Build strategic alliances with AV integration partners, real estate firms, and workspace technology providers.


Client Engagement & Advisory Leadership

  • Advise enterprise clients on workspace modernization, immersive collaboration environments, and human-centered design principles.
  • Guide clients in optimizing real estate investments through technology-enabled space strategies.
  • Promote agile workspace models using intelligent instrumentation for dynamic, data-driven space management.
  • Facilitate continuous improvement initiatives based on space utilization analytics and employee feedback.


Cross-Functional Collaboration & Solution Execution

  • Work closely with delivery, presales, and innovation teams to ensure successful execution of Workspace solutions.
  • Develop delivery toolkits, accelerators, and templates to enable scalable and consistent service delivery.
  • Support internal knowledge sharing, sales training, and delivery enablement on Workspace innovations.


Technology & Market Expertise

  • Maintain subject matter expertise in workspace design, immersive collaboration technologies, and smart space instrumentation.
  • Stay current with innovations in human-space interaction, collaboration platforms, and real estate-technology convergence.
  • Act as a thought leader on the future of hybrid workspaces and immersive work environments.



Qualifications & Skills

Strategic & Business Acumen

  • 10+ years of experience in workspace strategy, real estate transformation, collaboration technology, or smart building services.
  • Proven ability to manage workspace-centric products and deliver business-aligned solutions.
  • Strong understanding of hybrid work trends, collaboration ecosystems, agile real estate strategies, and employee experience design.
  • Ability to link space design and technology integration directly to business and employee outcomes.


Consultative & Collaboration Skills

  • Strong client engagement, advisory, and workshop facilitation capabilities.
  • Skilled at building consensus across stakeholders in IT, HR, Facilities, and Executive Leadership.
  • Experience supporting go-to-market strategies and scaling portfolio solutions.


Technology Proficiency

  • Familiarity with collaboration tools (Zoom, Teams, Webex), immersive AV solutions, IoT-enabled workplace sensors, and workplace analytics platforms.
  • Working knowledge of workspace instrumentation, occupancy analytics, and agile space planning.


Certifications & Education

  • Bachelor's degree in Architecture, Interior Design, Business, or Technology; MBA or equivalent a plus.
  • Certifications in Digital Workplace Strategy, Smart Spaces, or AV Collaboration Solutions preferred.


Why Join Us?

As a Product Manager – Workspace, you will:

️ Shape the future of hybrid and immersive work environments.

️ Drive innovation at the intersection of real estate, technology, and employee experience.

️ Collaborate with leaders in workplace strategy, smart space design, and collaboration technology.

️ Help clients optimize space, reduce costs, and enhance employee engagement.

️ Play a vital role in building a best-in-class Modern Workplace practice.


If you are passionate about creating adaptable, intelligent workspaces that empower people and drive business outcomes, this is your opportunity to lead real transformation.

This advertiser has chosen not to accept applicants from your region.
 

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