491 Premium Travel jobs in India

Job Overview

The Premium Service Executive position at Karyarth is an executive-level role, primarily based in cities including Delhi, Gorakhpur, Udaipur, Noida, Agra, Meerut, and Kota. It is a full-time position focused on delivering exceptional service to our clients and ensuring smooth execution of on-ground operations.

Qualifications and Skills

• Demonstrated expertise in product knowledge to effectively communicate features and benefits to clients.
• Proficient in EDC machine servicing and troubleshooting, ensuring minimal downtime and customer satisfaction. (Mandatory skill)
• Ability to conduct thorough field work, meeting clients and resolving issues in a timely manner. (Mandatory skill)
• Strong interpersonal skills to interact confidently with diverse clients and stakeholders.
• Excellent problem-solving abilities to address and rectify service-related concerns swiftly.
• Self-motivated with the capacity to work independently and handle multiple tasks simultaneously.
• Effective communication skills for seamless collaboration with team members and external clients.
• Prior experience in a similar service-oriented role is advantageous, showcasing capability and reliability.

Roles and Responsibilities

• Provide superior service and maintain consistent interaction with clients to ensure satisfaction.
• Conduct regular visits to client sites to perform machine servicing and maintenance tasks.
• Identify client needs proactively and propose appropriate solutions to enhance service quality.
• Document and report on all service activities and field visits for internal review and improvement.
• Maintain up-to-date knowledge of products and services to offer informed advice to clients.
• Collaborate with internal teams to streamline service processes and enhance customer experience.
• Ensure adherence to company policies and service guidelines during all client interactions.
• Strive to meet and exceed performance metrics set by management for service excellence.

Join us as a CIB Premium Service Desk Analyst at Barclays where youll provide critical desktop support services, harnessing technology to revolutionise our digital offerings, ensuring unparalleled experiences. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. Youll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders.

To be successful as a Service Desk Analyst, you should have experience with:

• A demonstrated ability to learn, identify, and resolve systemic problems.
• Ability to triage and work individually and on a team in a fast-paced environment.
• Supporting Front Office, client-facing employees remotely and in-person.

Some other highly valued skills may include:

• Experience supporting applications like Bloomberg, Eikon / Reuters Dealing, E-Speed, Tradeweb, BrokerTec, FactSet.
• Experience working with Microsoft Active Directory, Windows Registry, Roaming Profiles, SCCM, Group Policy, Hardware Drivers, Anti-malware, Hotfixes.
• You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
• This role will be based in Mumbai.

Purpose of the role

To provide frontline support and useful resources to departments and colleagues across the bank with everyday IT problems, issues and requests.

Accountabilities

• Provision of high-quality support and problem-solving capabilities through various communication channels to resolve specific technology issues related to products and applications, ensuring that the relevant stakeholders are updated on progress.
• Development of reports and dashboards to visualise and communicate key findings and recommendations for improvement to team leads and relevant stakeholders.
• Management of user requests including password resets, software installation, access provisioning and equipment troubleshooting.
• Collection and maintenance of incidents, requests and resolutions to access trends, identify common issues, track services metrics.
• Maintenance of a knowledge base containing documentation of resolved cases for future reference and self-service opportunities.
• Execution of assessments to establish the severity and urgency of reported issues to support the prioritisation process.
• Development and provision of user training on applications, systems and equipment to enhance experience and self-sufficiency.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Sales and BDA | Thrillophilia

Location:- Jaipur

Role Overview:-

We are looking for a highly motivated and performance-driven Sales BDA to join our growing team. This role is suited for individuals with a strong foundation in sales, preferably in the travel industry or OTAs, and a deep commitment to delivering customer value. If you are target-oriented, tech-savvy, and thrive in a dynamic work environment, we want to hear from you.

Key Responsibilities:-

● Drive sales through proactive outreach, client engagement, and relationship building.

● Understand customer needs and recommend relevant travel solutions or services.

● Use tools like Salesforce and MS Excel to manage leads, track performance, and report sales metrics.

● Communicate effectively in English, Hindi, and Kannada (as applicable) across verbal, written, and listening contexts.

● Meet or exceed daily/weekly/monthly sales targets with a focus on customer satisfaction.

● Maintain accurate documentation of all customer interactions and feedback.

● Demonstrate ownership, integrity, and accountability in achieving sales goals.

● Manage time efficiently to ensure timely follow-ups and reporting.

● Adapt quickly to changes, showing learning agility and a proactive mindset.

● Operate with a customer-first approach and collaborate with internal teams for seamless service delivery.

Requirements:-

● 1 to 2 years of experience in a sales or business development role.

● Background in the travel industry or OTA domain is preferred.

● Familiarity with CRM tools like Salesforce and spreadsheet handling in MS Excel.

● Excellent communication and interpersonal skills.

● Proficiency in English, Hindi, and Kannada (as per regional requirement).

● Strong time management, organization, and multitasking abilities.

● Demonstrated active listening, patience, and customer empathy.

● Self-driven with a high degree of confidence, strategic thinking, and execution speed.

● Ability to work in a fast-paced, target-driven environment.

What You’ll Get:-

● A high-impact role in a fast-scaling travel-tech organization.

● Continuous learning and career advancement opportunities.

● A supportive team culture and performance-based incentives.

● Exposure to best-in-class tools and travel industry practices.

● Be a part of one of the coolest work places with some like-minded folks creating an impact on the way people travel Come and build the next and best of travel with us!

Why Join Us?

At Thrillophilia, you will be part of a team that is dedicated to redefining the future of travel. We have millions of users, but to reach the next milestone, we need fresh perspectives and bold ideas to perfect every product and process. Here, you won’t find the typical startup clichés—there’s no excess, no fluff, just the raw, exhilarating challenge of creating the future of travel.

At Thrillophilia, we don’t just offer a job, we offer an experience! From Holi’s vibrant colors to Diwali’s festive lights, every moment here is a celebration of life, energy, and creativity. We believe in empowering young minds to think big, innovate, and grow—because passion drives progress. Whether it's our grand festivals or recognizing and celebrating our top performers at the RnR, we make sure success never goes unnoticed. Forget the robotic 9-to-5; at Thrillophilia, we thrive on spontaneity, collaboration, and making every day feel like a grand event.

Role & responsibilities

* To issue air tickets, reservations, refunds , reissue , exchange , cancellations end on Sabre, Amadeus & FareLogix.

* To Handle customer interactions via Calls , Chats

* Hands-on working experience on Sabre, Amadeus & FareLogix.

* 24x7 setup

Preferred candidate profile

* Excellent verbal and written communication skills.

* GDS working experience - Sabre, Amadeus, Galileo, FareLogix etc.

Experience in Chats , Calls and Emails would be An added Advantage

* IATA or Any Diploma in travel & tourism OR Experience in Travel Industry

* Comfortable to work in 24/7 shifts including Night Shifts.

Interested candidates can either walk-in for an interview on 31st July '25 between 11 AM to 3 PM.

Please send me your cv on

connect on -

Meet - HR Reeya Shere

Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Join Our Team at SAACH!

SAACH is expanding its footprint in the travel industry and is seeking experienced professionals to

join our Reservations & Sales team.

About Us:

SAACH is a dynamic organization providing high-quality travel solutions to clients across the globe.

We specialize in reservations, ticketing, customer support, and travel operations. As part of our

continued growth, we are hiring skilled and driven individuals to strengthen our India operations and deliver outstanding service.

What We’re Looking For:

• Position Title: Airline Reservations

• Education: HSC or Graduate (Travel/IATA certifications preferred)

• Experience: 3 to 5 years or more in the travel industry

• Background: Hands-on experience in travel agency sales, ticketing, and operational support

Key Responsibilities:

• Create and manage PNRs, queue placements, and ticketing with all required elements.

• Handle end-to-end ticketing operations including refunds, exchanges, voids, insurance sales,

and fare reissues.

• Use SharePoint for supplier contracts and documentation; stay current with airline policies,

commissions, and procedures.

• Utilize advanced GDS and NDC systems (e.g., Fare Logix, TK Connect, Agent360) to issue

tickets, process refunds, and optimize fare solutions.

• Accurately calculate manual reissues, partial refunds, and fare differences when required.

• Process waivers and refunds via airline portals (e.g., Lufthansa Star Partners); follow up

directly with airlines for resolution.

• Manage escalated or urgent cases—especially for stranded passengers—by quickly

identifying and executing appropriate solutions.

• Conduct regular ticket quality checks and reporting; maintain operational accuracy and

compliance.

Core Competencies:

• Proficient in at least two GDSs (reservations, ticketing, post-sales changes, penalties, etc.).

• Strong understanding of fare construction (published, net, student, missionary, etc.).

• Skilled in NDC systems, airline portals, and integrated travel platforms.

• Knowledge of contracts, commissions, and tactical fare actions.

• Knowledge in Microsoft office

Behavioral Competencies

• Strong verbal and written communication skills in English

• Results-driven with a strong focus on client conversion and service quality

• Effective both independently and as part of a team

• Ability to mentor peers on decision-making and operational best practices

• Includes but is not limited to the above competencies

Work Details

• Employment Type: Full-Time

• Work Mode: Work from Home

• Shift Timing: Night Shift (Aligned with US Daytime hours)

Ready to Take the Next Step?

Send your CV to:

Role & responsibilities

* To issue air tickets, reservations, refunds , reissue , exchange , cancellations end on Sabre, Amadeus & FareLogix.

* To Handle customer interactions via Calls , Chats

* Hands-on working experience on Sabre, Amadeus & FareLogix.

* 24x7 setup

Preferred candidate profile

* Excellent verbal and written communication skills.

* GDS working experience - Sabre, Amadeus, Galileo, FareLogix etc.

Experience in Chats , Calls and Emails would be An added Advantage

* IATA or Any Diploma in travel & tourism OR Experience in Travel Industry

* Comfortable to work in 24/7 shifts including Night Shifts.

Interested candidates can either walk-in for an interview on 31st July between 11 AM to 3 PM.

Please send me your cv on

connect on -

Meet - HR Reeya Shere

Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Join Our Growing Travel Team in Vadodara! ️

Location: Vadodara, Gujarat

Are you passionate about crafting unforgettable travel experiences? We are looking for an enthusiastic Travel Consultant to join our vibrant team in Vadodara!

Key Responsibilities: • Design customized domestic and international itineraries

• Handle end-to-end customer communication via calls & emails

• Process bookings – hotels, tours, flights – with precision

• Collaborate with suppliers and internal teams for seamless coordination

• Prepare accurate costings and generate client-friendly quotations

• Maintain and update package listings on web portals

• Drive sales through proactive outreach and lead generation

• Keep a keen eye on market trends, industry insights, and competitors

• Stay detail-oriented, proactive, and client-centric in every interaction

What We Offer:

️ A dynamic work environment

️ Opportunity to grow in the travel industry

️ Supportive leadership and collaborative culture

️ Exposure to international markets and clientele