1369 Private Sector Companies jobs in Secunderabad
Business Operations
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Role & responsibilities
You will sit within the Oasys LS-DYNA software group, working closely with and reporting to the (UK-based) Global Operations Manager. The post-holder role includes the following activities:
- Providing excellent customer service as a first point of contact for general enquiries
- Responding to, or delegating enquiries efficiently and effectively including new sales enquiries, license requests, technical support requests, training requests etc.
- Triaging technical software support queries, liaising with the Support Team to ensure queries are dealt with quickly and efficiently.
- Assisting global Sales Team / Account Managers with production of documents as part of the sales process (quotations, license agreements etc.).
- Liaison with UK-based Business Operations and Sales teams; support / cover to other team members as necessary.
- Processing software sales orders including logging Purchase Orders, generating orders and invoices.
- Working with our Client Relationship Management system to accurately process orders, track licenses and manage support cases.
- Proactively seek ways to improve Operations workflows, including identification of ways to provide better customer service.
- This role requires working shifts that align with UK business hours (3 days per week) to support operational coverage.
Preferred candidate profile
Essential skills and experience
- (At least 3 years) experience in an order processing or customer service environment
- Excellent professional customer services skills and orientation
- Experience in working with CRM / database systems (Microsoft Dynamics 365 preferred)
- Excellent communication and writing skills
- Excellent interpersonal and time management skills
- Demonstrated organisational and analytical skills
- Ability and willingness to perform in fast paced, rapidly changing environment
Microsoft Office experience essential
Business Operations Associate
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Role & responsibilities:
* Monitor and optimize daily order fulfillment, delivery, and inventory processes.
* Coordinate with vendors, warehouses, and logistics teams to ensure timely deliveries.
* Track performance metrics (delivery time, customer satisfaction, returns, etc.).
* Identify operational bottlenecks and propose solutions.
Day-to-Day Business Operations
* Ensure all departments (sales, support, inventory, logistics) are aligned and running smoothly.
* Track daily tasks and assist in executing business processes efficiently.
* Act as the first point of contact for operational issues and escalations.
* Maintain dashboards or reports to track performance and productivity.
Executive & Management Support
* Assist management with strategic planning, scheduling, and follow-ups.
* Keep track of business goals, team deliverables, and key deadlines.
* Prepare reports, meeting summaries, and business updates for leadership.
* Coordinate internal communications and ensure accountability across teams.
Preferred candidate profile
* Strong background in operations, logistics, or executive support.
* Excellent organizational and multitasking abilities.
* Proficient in spreadsheets, task/project management tools (e.g., Notion, Asana, Trello).
* Experience in quick commerce, e-commerce, or startup environments is a big plus.
* Strong communication and analytical thinking.
Business Operations Director
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General information
Country
India
State
Telangana
City
Hyderabad
Job ID
46274
Department
SaaS
Description & Requirements
Summary:
You'll be part of the CSX Transformation & Innovation team reporting to the VP of Scale CX, the execution of digital lifecycle engagement and other innovation-driven initiatives in the CSX Transformation Org, leveraging strong operational expertise, technical acumen, systems thinking, and project management skills. You'll be a versatile operator, who can manage webinars, engage stakeholders, analyze complex data sets, and facilitate systems architecture discussions, helping scale impactful customer experiences.
Key Responsibilities:
- Execute and manage lifecycle campaigns through in-app guidance, targeted email sequences, stakeholder webinars, and community activations led by the Customer Adoption peer.
- Operationally run webinars, including setup, moderation, stakeholder coordination, and post-event follow-up.
- Leverage strong technical skills to drive AI and automation driven solutioning discussions for personalized customer experiences and customer success.
- Collaborate closely with the systems team to support systems architecture discussions and contribute to the development of operational processes, playbooks, and technical documentation relating to digital customer lifecycle management.
- Analyze user engagement data and large data sets, provide actionable insights, and recommend improvements to enhance adoption, campaign effectiveness, and customer value.
- Support robust program management and reporting by clearly communicating insights into adoption metrics, value realization, and campaign performance.
- Act as a versatile operator providing agile support across various innovative projects, ensuring tactical alignment and effective cross-functional collaboration.
Required Skills:
- Minimum of 5 years' experience in digital adoption, marketing automation, or customer experience operational roles within SaaS or technology organizations.
- Demonstrated technical proficiency with digital adoption platforms and CRM tools (e.g., Pendo, Whatfix, Gainsight PX, HubSpot, and Gainsight CS).
- Proven experience operating webinars, coordinating with multiple stakeholders, and managing follow-ups effectively.
- Exceptional analytical capabilities, with experience analyzing complex data sets and making data-driven recommendations.
- Strong systems thinking abilities, capable of engaging in technical and system architecture discussions.
- Proven project management skills, adept at multitasking and collaborating effectively across teams.
Bonus:
Previous experience in Customer Success Operations or Digital Customer Success roles
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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Director Business Operations
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Overview:
Founded in 1988 and headquartered in Atlanta, Trimont ) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit.
We do this with a team of 1100+ extraordinary Team Members who serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York, Sydney, Hyderabad and Bengaluru. We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values. This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do.
Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.
Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.
Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavours.
Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members as an organization, can achieve together.
Job Summary:
As a Director of Business Operations for the New Loan Onboarding process for EMEA and APAC, you will oversee the end-to-end onboarding of loans ensuring accurate set-up of loan data into systems of record (SOR). You will manage an 8-11 FTE team across Hyderabad and Bengaluru locations and coordinate with Stakeholders in Australia and London. The role demands strong leadership and a deep understanding of loan products and lifecycle events. Experience in managing loan products in the EMEA/APAC region and transitioning new business is a plus.
Responsibilities:
The team manager will work closely with the management team to ensure work is performed smoothly and escalations are handled appropriately.
Manage workflow between India and stateside teams, monitor & coach to productivity & quality, work in a collaborative environment with stateside management.
The candidate will be responsible for providing guidance and feedback to team members and ensuring those team members have what they need to perform their work duties in a timely and efficient manner.
Essential Qualification:
- BCom (Bachelor or Commerce) or Post Graduate degree in the stream of commerce and management
- Experience of more than 8-10 years in MNCs, offshore Units, (Banking sector preferred).
- 1-3 years in a front-line leadership role and directly managing and supervising team members.
- Ability to understand loan documents, understand process of loan documents through loan life cycle
- Experience with document repository and document imaging systems
- Commercial mortgage servicing knowledge is an advantage
- Drive and motivate team members to achieve / exceed the set productivity targets
- Ability to take accountability for business deliverables, KRI
- Support in process expansion, staffing and new hire training
- Take a lead role in developing and implementing best practices
- Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
- Interface and effectively communicate with India and stateside managers on production, quality and security guidelines
- Conduct business/ performance reviews
- Analyze and interpret complex data and create Business MIS
- Flexibility to work in shifts, business travel (if required)
Desired Qualification:
- Certification in Commercial Mortgage Servicing
- Experience in loan documentation management and maintenance is a plus.
- Managing workload between multiple stateside teams & differing hours of operation.
Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.
Business Operations Associate_Telugu
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Role Overview-
We're hiring a Business Operations Associate to support day-to-day activities at NIAT. Youll be part of the core team that makes sure schedules are followed, students get access to the right content on time, and all academic processes are executed smoothly.
This is a great role if you enjoy working behind the scenes, keeping things organized, and making sure nothing slips through the cracks.
- Role: Business Operations Associate
- Job Type: Work From Office
What You'll Do-
- Manage and update daily/weekly class, lab, and exam schedules
- Lock/unlock sessions on LMS and coordinate with the academic team
- Manage content across LMS environments (Gamma, Beta, Live)
- Fix content errors and work with the content team for updates
- Send reminders and announcements via WebEngage and community tools
- Respond to or escalate student queries as needed
- Track attendance, submissions, and engagement
- Maintain reports and trackers in Excel/Google Sheets
- Share weekly updates and suggest process improvements
- Collaborate with content, academic, tech, and support teams
What We're Looking For-
- Bachelor's degree (Commerce, Business, or any stream is fine)
- Comfortable with Google Sheets / Excel – should know how to use basic formulas, filters, and formatting
- Can navigate and work on online tools, dashboards, and platforms with ease
- Clear and professional communication skills – both written and verbal
- Detail-oriented – you'll be handling reports, trackers, and time-sensitive updates
- Self-starter – someone who takes initiative, follows up, and gets things done
- Basic knowledge of using tools like ChatGPT to draft messages, summarize documents, or get quick help for tasks (example: writing announcements, creating checklists, or exploring new ideas)
Location & Work Details
- Working Days: Monday to Saturday (6-day workweek)
- Work Timings: 8:00 AM - 5:00 PM
- Compensation: Competitive CTC based on experience and qualifications
- Work Location: Work Location: During training period(2 months) Hyderabad and post training on the assigned Campuses( Hyderabad/ Pondicherry/ Bangalore/ Mangalore/ Pune/ Kolhapur/Delhi/ Jaipur/ Vijaywada/ Tirupathi/ Chittoor)
Business Operations Specialist
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We are looking for a highly organized and proactive individual to join our team as an *Business Operations Specialist"
This person will take charge of our quick commerce operations, oversee daily business workflows, and ensure alignment across teams and management. The ideal candidate is detail-oriented, process-driven, and comfortable taking ownership in a dynamic business environment.
**Key Responsibilities:**
**Quick Commerce Operations**
* Monitor and optimize daily order fulfillment, delivery, and inventory processes.
* Coordinate with vendors, warehouses, and logistics teams to ensure timely deliveries.
* Track performance metrics (delivery time, customer satisfaction, returns, etc.).
* Identify operational bottlenecks and propose solutions.
**Day-to-Day Business Operations**
* Ensure all departments (sales, support, inventory, logistics) are aligned and running smoothly.
* Track daily tasks and assist in executing business processes efficiently.
* Act as the first point of contact for operational issues and escalations.
* Maintain dashboards or reports to track performance and productivity.
**Executive & Management Support**
* Assist management with strategic planning, scheduling, and follow-ups.
* Keep track of business goals, team deliverables, and key deadlines.
* Prepare reports, meeting summaries, and business updates for leadership.
* Coordinate internal communications and ensure accountability across teams.
**Preferred Skills & Qualifications:**
* Strong background in operations, logistics, or executive support.
* Excellent organizational and multitasking abilities.
* Proficient in spreadsheets, task/project management tools (e.g., Notion, Asana, Trello).
* Experience in quick commerce, e-commerce, or startup environments is a big plus.
* Strong communication and analytical thinking.
Business Operations Specialist
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Job Summary:
We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with Sales, Technical, and Partner teams, both domestic and international.
What you'll be responsible for?
- Customer Success:
Coordinate end-to-end client onboarding by gathering information and technical requirements, provisioning accounts, and ensuring seamless internal coordination for a smooth customer experience.
Provide support to customers during account configuration, assisting in issue resolution to ensure successful integration and traffic initiation.
Monitor traffic post-onboarding to analyse performance trends and provide early-stage support.
- Traffic Assurance:
Track monthly traffic targets received from the internal stakeholders and by breaking them into weekly and daily target, ensure to monitor and achieve the targets.
- Telco Coordination :
Coordinate with telecom operators and connectivity partners for additional capacities and to get RFPs.
Work closely with telco account managers to follow up and resolve long-pending technical, commercial, or operational issues in a timely manner.
- Reports & Analytics:
Publishing daily performance reports of clients for review, routing deviations.
Monitor the traffic from the customers, identify and analyse the reasons for traffic growth or dip and highlight with the sales team for corrective action.
Identifying potential and publishing the opportunities.
- Collaboration:
Work closely with other departments, including development, sales, and quality assurance to ensure a seamless customer experience.
- Process Improvement:
Identify opportunities for process improvement and contribute to enhancing the efficiency of the support team.
- Documentation:
Create and maintain detailed and accurate documentation of SOP's for regular operations.
What you'd have?
- Bachelor's/Master's degree.
- Must have Hands on Experience/Knowledge on CPaaS, A2P SMS, RCS with Routing.
- Minimum
4+
years if experience in the job offered or in a related role. - Must have knowledge in SQL, advanced excel and power point presentation.
- Customer Success & Business Operations experience.
- Able to communicate both on a technical and non-technical level.
- Exceptional interpersonal, verbal, written communication skills and good customer handling capabilities.
- Possess excellent presentation skills and proficiency at making one on one and group Presentation.
- Good in understanding business numbers and sharp in analysing and predicting trends.
- Be passionate and able to work in a fast-paced environment.
- Process, ITIL-V4 and certification related to business operations is plus.
Why join us?
- Impactful Work:
Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. - Tremendous Growth Opportunities:
Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. - Innovative Environment:
Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.
Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.
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Business Operations Coordinator
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Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
Seeking an experienced Business Operations Coordinator with IT Operations knowledge to support the development and execution of the Business Unit's Communication Program. This includes all Business Unit presentations, follow-ups, communication of and follow-up on Corporate Program participation.
Responsibilities & Tasks
- Manage overall communications for Business Unit with support of Service Delivery Manager and Company President
- Support development of Business Unit's overall Communications Strategy
- Develop and implement communication program focused on employee activities and accomplishments (promotions, special achievements, customer recognition).
- Prepare all sides, PowerPoint presentations, word documents and e-mails
- Execute communications and follow-up compliance regarding all required corporate programs (training, time reporting, education, town halls).
- Support employee "Community" sessions focused on employee learnings and follow up execution
Experience, Skills And Qualifications Required
- 7+ years in communications role.
- Masters in English or Honors Program
- Experience working in Corporate IT environment
- Advance knowledge of MS Suite tools, specifically PowerPoint and Excel, or other communication tools
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
*Our Commitment to Diversity & Inclusion *
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Business Operations Manager
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Company Description
Ignitio Child Development Centre is more than just a child development center; it is a beacon of hope and growth for families in the vibrant city of Hyderabad. We provide a wide range of specialized services including speech therapy, behavior therapy, and occupational therapy, tailored to support children with diverse developmental needs. Our mission is to enhance children's communication, behavioral patterns, and motor skills, promoting independence and holistic growth. Experience the Ignitio difference and unlock your child's potential.
Role Description
This is a full-time, on-site role for a Business Operations Manager located in Hyderabad. The Business Operations Manager will be responsible for overseeing day-to-day operations, managing various programs, conducting financial analyses, and employing strategic operations management skills. The role involves improving operational efficiency, managing budgets, and coordinating with different departments to ensure seamless operations.
Qualifications
- Experience in Business Operations and Operations Management
- Strong Program Management and Analytical Skills
- Proficiency in Finance and financial management
- Excellent organizational and leadership skills
- Exceptional problem-solving and decision-making abilities
- Ability to work collaboratively with diverse teams
- Experience in the child development or healthcare sector is a plus
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Strong stakeholder management with good problem solving skills.
- This roles requires to travel all 5 branches in Hyderabad.
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