1,087 Process Excellence jobs in India

An opportunity to set up a global business process excellence function

Opportunity to further your career in a fast-paced global environment

About Our Client

Our client is a fast growing player in the health and safety industry. They have a global presence with 8000 employees spread across regions. They operate mainly through Medical Service Centers in key Operational hub environments located globally within the Medical Services Regions. Within these centres , the Medical Service Operations teams manage and utilise a variety of systems, processes and procedures to help ensure the suitable delivery of operations on the ground.

Job Description

Director Business Process Excellence, Mumbai Suburban, Health and Safety:

Process Improvement : Lead development, analysis, and implementation of optimized business processes using Lean Six Sigma and BPM techniques.

Operational Excellence : Modernize systems and ensure efficient, high-quality service delivery across global Medical Services operations.

Technology & Local Integration : Align systems with local needs and tech infrastructure in collaboration with regional leaders.

Leadership & Strategy : Drive strategic initiatives, performance improvements, and operational productivity.

Partnerships : Coordinate with medical, commercial, and joint venture teams to enhance service integration and operational success.

Financial & Compliance Oversight : Support budgeting, performance tracking, and ensure global regulatory compliance.

The Successful Applicant

Director Business Process Excellence, Mumbai Suburban, Health and Safety:

Over 10 years of experience at the Director/Management level, with a strong record of leading process improvements across multiple regions and organizational levels.

Background in industries such as BPO, logistics, facilities management, complex supply chains, business consulting, and healthcare.

Proven success in enhancing business processes in complex, service-oriented environments.

Experience managing cross-functional, executive-level projects and working with field teams in global, matrixed organizations.

Skilled in data analysis, predictive modeling, and translating insights into actionable strategies.

Experience leading global transformation projects, particularly in emerging markets.

Expertise in Lean Six Sigma, process/system analysis, and full development lifecycles.

Strong leadership, interpersonal, and people management skills, with the ability to thrive in ambiguity and virtual team settings.

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in program or project management, or managing cross-functional or cross-team projects.
**Preferred qualifications:**
+ Experience in applying process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
+ Experience in Service operations.
+ Ability to think, plan, and execute on multiple projects simultaneously in an organized and creative way.
+ Excellent influencing skills with a track record of driving alignment across conflicting priorities and varying viewpoints.
+ Passion for organizing complex information to help structure decision-making processes and align stakeholders.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
This is an opportunity to architect and drive process excellence within our scaled service operations. In this role, you will be the catalyst for transformation, moving beyond surface-level analysis to fundamentally re-engineer how we work. You will facilitate workshops to build detailed process maps, Customer Journey (CUJ) maps, and service blueprints. You will conduct root cause analysis and leverage both qualitative and quantitative data to design and implement optimized, scalable, and user-centric service solutions. You will also structure a data-driven toolkit to solve complex operational puzzles and lead process transformation.
**Responsibilities:**
+ Conduct qualitative and quantitative analysis to identify critical process gaps, inefficiencies, and perform through root cause analysis.
+ Lead cross-functional workshops to create detailed current and future-state process maps, customer journeys, and service blueprints to design optimized workflows.
+ Design and implement measurement systems by defining Key Performance Indicators (KPIs) and control plans to track process health and sustain improvements.
+ Create data-driven business cases that articulate problem statements, proposed solutions, and expected Return on Investment (ROI) to secure stakeholder buy-in.
+ Partner with process owners, product managers, and strategy teams to translate business needs into concrete process improvement initiatives. Act as a key influencer to drive organizational alignment and guide teams through the successful implementation of large-scale process transformations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in program or project management, or managing cross-functional or cross-team projects.
**Preferred qualifications:**
+ Experience in applying process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
+ Experience in Service operations.
+ Ability to think, plan, and execute on multiple projects simultaneously in an organized and creative way.
+ Excellent influencing skills with a track record of driving alignment across conflicting priorities and varying viewpoints.
+ Passion for organizing complex information to help structure decision-making processes and align stakeholders.
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
This is an opportunity to architect and drive process excellence within our scaled service operations. In this role, you will be the catalyst for transformation, moving beyond surface-level analysis to fundamentally re-engineer how we work. You will facilitate workshops to build detailed process maps, Customer Journey (CUJ) maps, and service blueprints. You will conduct root cause analysis and leverage both qualitative and quantitative data to design and implement optimized, scalable, and user-centric service solutions. You will also structure a data-driven toolkit to solve complex operational puzzles and lead process transformation.
**Responsibilities:**
+ Conduct qualitative and quantitative analysis to identify critical process gaps, inefficiencies, and perform through root cause analysis.
+ Lead cross-functional workshops to create detailed current and future-state process maps, customer journeys, and service blueprints to design optimized workflows.
+ Design and implement measurement systems by defining Key Performance Indicators (KPIs) and control plans to track process health and sustain improvements.
+ Create data-driven business cases that articulate problem statements, proposed solutions, and expected Return on Investment (ROI) to secure stakeholder buy-in.
+ Partner with process owners, product managers, and strategy teams to translate business needs into concrete process improvement initiatives. Act as a key influencer to drive organizational alignment and guide teams through the successful implementation of large-scale process transformations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

As a certified Green Belt (or equivalent), she/he will act as the Process Excellence local point of contact to support local Continuous Improvement initiatives, partnering with local teams and liaise with the global Process Excellence team to guarantee methods consistency, prioritization and leverage the Process Excellence team bandwidth.
**Job roles and responsibility:**
During this full time assignment, she/he will be:
+ Leading process improvement teams and directing timely completion of projects that support critical goals and customer satisfaction requirements and serve as the departmental point of contact for specific project initiatives and best practices.
+ Working across all Labcorp functions with process owners, champions, and business leaders to facilitate setting priorities, developing agendas and designing objectives related to Labcorp Process Excellence.
+ Training and coaching team members, process owners and project champions in the use of problem solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Labcorp Process Excellence mindset.
+ Developing and communicating business cases to support recommendations for change to current business practices and processes and developing controls to monitor the progress associated with implementation of recommended changes.
+ Partnering with multiple levels within the location according to identified and prioritized opportunities to improve customer satisfaction, enhance productivity, drive growth, further employee engagement and performance.
+ Demonstrating strong project management skills, including an ability to plan and execute projects that meet cost, resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.
**People Responsibilities:** No direct/indirect reports: However, it is critical to interact with all levels of internal staff, other business unit Process Excellence leads, and functional leaders, and clients.
**Experience and Skills Required:**
+ Minimum experience in a technical role three to five years.
+ Quantitative reasoning (demonstrated competence with math concepts and statistical tools; ability to understand and draw conclusions from facts and data).
+ Strong written and verbal communications skills, as demonstrated by presentation of problems to appropriate people in an objective and non-judgmental manner; matching influence strategies to the situation; delivering oral and written communications with clarity and impact.
+ Ability to perform intermediate computer skills (e.g., Word, Excel, PowerPoint, Visio, Minitab, etc.)
+ Ability to train people on Problem Solving, Project Management basics and Lean basics
+ Strong leadership skills as demonstrated by:
+ Ability to apply innovation and exploration of non-traditional ideas in solving problems
+ Ability to use personal energy and positive attitude to influence
+ Ability to prioritize work and adaptability to changing work demands
+ Ability to maintain composure under pressure, to negotiate issues and suggestions.
**Education Required:**
+ Minimum of Bachelor of Science/Arts (BS/BA) degree.
+ Minimum level of Process Excellence experience as a certified Green Belt (or equivalent) three to five years.
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .

**Job Description Summary**
The Global Process Excellence Leader develops and implement strategic initiatives to optimize processes crucial to Commercial Operations teams for the formulation of effective proposals. Adopts collaborative approach with diverse departments, to improve/create global tooling delivering technical Statements of Work, cost evaluations, and implementation plans. With support of other functions (Finance, Solution Architects, Product, Engineering and Services) and working closely with Regional Comm Ops Leaders, Process Excellence Leader targets to achieve best in class proposal creation process that will help Regional teams provide most optimum solution, costing and execution plan with speed and at a minimum preparation cost
The ideal candidate will have an extensive experience in Deal Desk operations and process improvement with a technical exposure in the Grid Software space and products. The candidate should be a keen learner with process improvement experience and an ability to conduct change to manage initiatives impacting a diverse team based in regions that are responsible for building proposals
**Job Description**
· Master the proposal workflow, use lean practices to conduct change and drive sustainable improvements.
· Implement effective return of experience process promoting engagement of all ITO and OTR team members allowing collection of actionable learnings to enable the dissemination of lessons learned and to adjust process and artefacts.
· Implement mechanism allowing structured engagement of Comm Ops and limiting rework
· Develop standard proposal delivery models between the regions and CoE, governance and metrics including SLA's and performance measures.
· Define one piece flow information process from resource assignment (DD1) till Transfer to Delivery teams (DD3)
· Establish and execute plan for the maximizing use of Best Cost Resources (BCR) for proposal development.
· Create services and support standard offerings and ensure these are implemented
· Maintain / Establish KPIs for the team. Ensure adoption and buy in for all new processes
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Career Area:**
Finance
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Participates in developing functional requirements for business systems; tests, trains and implements applications.
Responsibilities
- Performing customer support processes and activities for the implementation of new or existing applications.
- Designing, prototyping, coding and testing new or enhanced applications.
- Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- Translating clients requirements to functional documentation; participating in technical designs and test planning.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
- Comments on the organization's business model and financial goals.
- Communicates key considerations for business decision making process.
- Cites examples of types of information needed to make sound business decisions.
- Participates in business task to get things done in own unit or area.
- Caters to key stakeholders and their priorities.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Level Working Knowledge:
- Carries out business process design tasks with some supervision and coaching.
- Uses a variety of business process design tools and techniques.
- Examines, interprets, and explains work-flow materials and documentation.
- Documents common obstacles and barriers for effective implementation.
- Analyzes a process and associated business logic and offers recommendations based on analysis.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience:
- Clarifies and handles multiple concurrent and diverse activities.
- Shifts focus among several efforts as required by changing priorities.
- Addresses potential conflicts that impact current delivery commitments.
- Works with or leads others to re-prioritize work and reschedule commitments as necessary.
- Responds to shifting priorities while maintaining progress of regularly scheduled work.
- Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.
Relocation is available for this position.
**Posting Dates:**
August 18, 2025 - August 28, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

Process Excellence - Fundraising

Location: Bangalore

About the Team

The Fundraising & Partnerships team at Navi works with external stakeholders, including investors and financial institutions, to secure capital and funds & to establish tech backed partnerships (like co-lending) essential for driving the Lending business. Their efforts ensure that the business has the financial resources needed to support and expand Navi's lending offerings, ensuring smooth operations and sustainable growth.

What We Expect From You

• Support the fundraising efforts
• Playing a key role in stakeholder management (both internal & external).
• Manage the investor diligence, liaise with cross functional stakeholders for deal execution and post issuance activities.
• Work on preparation and streamlining of monthly reports and subsequently getting those automated
• Lead preparation of pitch decks, information memorandums, management presentations
• Driving process excellence efforts for post issuance compliances and quarterly reports.

Must Haves

• Strong analytical and problem-solving skills
• Ability to collaborate effectively with cross-functional teams and stakeholders
• Knowledge of writing simple analytical queries, automation and process streamlining
• Excellent communication and interpersonal skills with a collaborative management style

Inside Navi

We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!

Our Culture

The Navi DNA

Ambition. Perseverance. Self-awareness. Ownership. Integrity.

We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.

We chase excellence by uplifting each other—and that starts with every one of us.

Why You'll Thrive at Navi

At Navi, it’s about how you think, build, and grow. You’ll thrive here if:

• You’re impact-driven: You take ownership, build boldly, and care about making a real difference.
• You strive for excellence: Good isn’t good enough. You bring focus, precision, and a passion for quality.
• You embrace change: You adapt quickly, move fast, and always put the customer first.