1,234 Process Management jobs in India
ICSS process management lead
Posted today
Job Viewed
Job Description
**Job Description**
**_OBJECTIVES/PURPOSE_**
The ICSS Technical product and process Manager is a management position tasked with leading strategic ICSS initiatives to drive transformational change across the organization. This role involves overseeing and synchronizing multiple high-impact projects, ensuring they align with overarching business objectives and resource optimization. This role engages with diverse stakeholders to capture both business and technology requirements for defined solutions. This role aims to improve business processes through new technology or alternative uses of existing technology, contributing to Takeda's mission of bringing Better Health to people and a Brighter Future to the world. The responsibilities encompass strategic project management, transformational leadership, and operational excellence, with a significant focus on leveraging operational metrics and maintaining adherence to governance structures and timelines:
+ Lead ICSS initiatives and drive transformational change within the organization.
+ Oversee multiple interconnected projects, ensuring alignment with business goals and optimizing resource utilization.
+ Serve as a seasoned leader with a proven track record in managing complex programs.
+ Foster a culture of continuous improvement and innovation.
**_ACCOUNTABILITIES_**
Key Responsibilities:
**Project Management**
+ Define and drive strategic alignment with relevant project owners and business partners.
+ Prioritize initiatives to establish an optimal mix and sequence of projects and programs.
+ Ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
+ Proficiency in using project management tools and methodologies such as Microsoft Project
+ **Transformation**
+ Apply strong strategic thinking and analytical skills to drive transformation initiatives, including Workforce of the Future and other ICSS Core Portfolio initiatives.
+ Align portfolio components (initiatives, programs, projects) with business and technology strategies.
+ Identify, prioritize, validate, and communicate technology needs and opportunities within the organization.
+ Optimize the value and benefit generated by the technology portfolio.
+ Ensure business benefits are identified at the start, followed through, proactively monitored, and realized
+ Ensure the holistic process overview and connectivity on different core portfolios and processes
+ **ICSS Operations Support**
+ Define, produce, and leverage operational and project metrics to drive organizational actions.
+ Manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
+ Ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
+ Familiarity with technology governance and operational KPIs.
+ Manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_** _(List the essential and desirable education and competency requirements to perform the primary responsibilities of the job. Any minimum requirements should be noted.)_
**Skills and Qualifications:**
**Required:**
+ Bachelor's degree in a relevant field (Master's preferred).
+ +10 years of experience in IT governance, project management, and IT transformation.
+ Proven success in managing large-scale, complex programs from initiation to delivery.
+ Agile, PMP, PMP, or other relevant project/program management certifications are highly desirable.
+ In-depth understanding of implementation methodologies, and change management practices.
+ Exceptional leadership, communication, and stakeholder management skills.
+ Strong strategic thinking and problem-solving abilities.
+ Proficiency in project management software and tools.
+ Ability to influence and collaborate effectively across various organizational levels.
+ Demonstrated experience in managing program budgets and financial aspects.
+ High level of adaptability and comfort in navigating ambiguity and change.
+ **Desired Qualifications:**
+ Experience establishing and scaling Shared Service Centers
+ Pharmaceutical Experience: Preferred for understanding industry nuances.
+ Domain Expertise: Life Sciences or Social Sciences proficiency.
+ Project management certification
**_ADDITIONAL INFORMATION_**
+ Travel Requirements: Expected travel 10% of time.
**Locations**
IND - Bengaluru
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
Operetional Process Management Executive
Posted 8 days ago
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Job Description
Location: Kolkata (Onsite)
Experience: 1 Year
Employment Type: Full-Time
Job Summary:We are seeking a detail-oriented and proactive Operational Management Executive to join our HR Operations team in Kolkata. The ideal candidate will have at least 1 year of hands-on experience in candidate background verification, document verification, and onboarding documentation processes. This role is critical to ensuring a smooth and compliant onboarding experience for new hires while maintaining accurate records and following internal protocols.
Key Responsibilities:- Conduct thorough candidate background verifications including employment history, education, address, and references.
- Perform document verification for ID proof, address proof, academic credentials, and previous employment records.
- Assist in pre-onboarding and onboarding formalities , ensuring all required documents are collected, verified, and stored systematically.
- Coordinate with internal departments and third-party vendors for timely background checks and escalate issues as required.
- Maintain updated records of all verification reports and onboarding documentation in physical and digital formats.
- Ensure compliance with company policies, statutory regulations, and confidentiality of sensitive candidate information.
- Communicate clearly with candidates regarding pending documents, verification status, and joining formalities.
- Support audits and internal reviews by providing accurate documentation and logs related to candidate onboarding.
- Bachelors degree in any discipline.
- Minimum 1 year of experience in operational HR, onboarding, or document verification processes.
- Strong knowledge of verification protocols and documentation requirements.
- Proficient in MS Office tools (Word, Excel, Outlook) and digital document handling.
- Excellent communication and coordination skills.
- High level of accuracy, integrity, and attention to detail.
- Experience working in HR Operations or Staffing/Recruitment back-office.
- Familiarity with HRMS or onboarding tools will be an advantage.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
Your primary responsibilities include:
* Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance.
* Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions.
* Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
In this role, your responsibilities may include:
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
* Troubleshoot, test, and optimize BPM applications for performance. Document process designs, configurations, and technical specifications.
* Collaborate with business analysts, IT teams, and stakeholders to ensure solutions meet business needs. Provide ongoing support and maintenance for deployed BPM applications
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
In this role, your responsibilities may include:
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
* Troubleshoot, test, and optimize BPM applications for performance. Document process designs, configurations, and technical specifications.
* Collaborate with business analysts, IT teams, and stakeholders to ensure solutions meet business needs. Provide ongoing support and maintenance for deployed BPM applications
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
In this role, your responsibilities may include:
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
* Troubleshoot, test, and optimize BPM applications for performance. Document process designs, configurations, and technical specifications.
* Collaborate with business analysts, IT teams, and stakeholders to ensure solutions meet business needs. Provide ongoing support and maintenance for deployed BPM applications
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
In this role, your responsibilities may include:
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
* Troubleshoot, test, and optimize BPM applications for performance. Document process designs, configurations, and technical specifications.
* Collaborate with business analysts, IT teams, and stakeholders to ensure solutions meet business needs. Provide ongoing support and maintenance for deployed BPM applications
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
**Your role and responsibilities**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Application Developer-Process Management (BPM)
Posted today
Job Viewed
Job Description
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology
**Your role and responsibilities**
As an Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets.
In this role, your responsibilities may include:
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services.
* Troubleshoot, test, and optimize BPM applications for performance. Document process designs, configurations, and technical specifications.
* Collaborate with business analysts, IT teams, and stakeholders to ensure solutions meet business needs. Provide ongoing support and maintenance for deployed BPM applications
**Required technical and professional expertise**
* Minimum of 3 years of recent experience with Appian software development and designing. Good understanding of database concepts and strong working knowledge on any one of the major databases such as Oracle SQL, Server MySQL.
* Design, develop, and implement business process workflows using BPM tools (e.g., IBM BPM, Pega, Camunda) Automate business processes to improve efficiency and reduce manual effort.
* Integrate BPM solutions with enterprise systems (ERP, CRM, etc.) via APIs and web services
**Preferred technical and professional experience**
* 5-7 years of experience in BPM.
* 2+ years of experience with Appian.
* Ability to communicate results to technical and non-technical audiences
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Manager Business Process Management [T500-20594]
Posted 4 days ago
Job Viewed
Job Description
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
We are excited to announce an opening for a Technology Testing Analyst at MCC India.
Please find below the details of the role and its responsibilities.
Manager, Business Process Mgmt. (PEX Performance Reporting)
Job Description:
McDonald’s has an exciting opportunity for a Manager, Business Process Mgmt. (PEX Performance Reporting) role based in our India Global Business Services Office. This role plays a critical role in ensuring the efficiency, quality, and reliability of service delivery within the People Experience function. This role is responsible for developing, maintaining, and delivering daily performance dashboards and reports that provide actionable insights on the operational effectiveness of both the service team and enabling technologies. The manager will work closely with functional leads, technology partners, the Enterprise Data & Analytics organization and ESM to track key metrics, flag issues, and identify opportunities to enhance performance and user experience.
The candidate is expected to reside within India.
Responsibilities:
Performance Monitoring & Reporting:
- Monitor daily operational performance across shared services including case management, SLAs, response/resolution times, and service quality.
- Track the performance and availability of enabling technologies (e.g., HRIS, case management tools, chatbot performance).
- Develop and deliver real-time and scheduled reports, dashboards, and insights to key stakeholders.
- Ensure accurate, timely data collection and reporting in alignment with agreed KPIs and SLAs.
Analytics & Insights:
- Analyze trends, variances, and root causes in service performance and system usage.
- Provide recommendations for improvements based on insights from service and tech data.
- Collaborate with process owners and operational teams to support issue resolution and process refinement.
Stakeholder Engagement:
- Act as a key liaison between the Shared Services leadership, technology teams, and service delivery units to ensure transparency and alignment on performance.
- Present findings to senior stakeholders through dashboards and regular performance reviews.
- Support leadership with ad-hoc performance analysis and reporting needs.
Data Governance & Tools:
- Ensure data integrity and consistency across reporting tools and sources.
- Work with internal teams to define and refine data standards and metrics definitions.
- Continuously improve the reporting infrastructure and tools to enhance automation and usability.
Experience:
- Proven experience in performance reporting, data analytics, or operations management within a Shared Services or HR Operations environment.
- Strong analytical skills and proficiency in reporting/visualization tools (e.g., Power BI, Tableau, Excel).
- Understanding of HR service delivery models and enabling technologies (e.g., ServiceNow, SuccessFactors, etc.).
- Ability to synthesize large volumes of data into clear, actionable insights.
- Strong attention to detail, data accuracy, and data integrity.
- Effective stakeholder management and communication skills.