488 Process Manager jobs in India

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Process Manager

Important Requirements:

Skills:

Job Summary:

We are seeking a highly skilled and experienced .NET Developer with strong expertise in .NET Core and SQL . The ideal candidate will be an individual contributor capable of working independently across the Software Development Life Cycle (SDLC) or in Agile environments. You will be responsible for designing, developing, and maintaining robust and scalable applications.

Key Responsibilities:

Required Skills:

Preferred Qualifications:

Customer Circuit Support

Network Equipment Support

Protocol Troubleshooting

Fiber Testing & Diagnostics

NOC Monitoring & Escalation

Documentation & Reporting

Collaboration

Customer Communication

Technical Proficiency

Certifications (Preferred)

Tools & Testing Experience

Soft Skills

Communication

 3–10 years in Network Operations within Telecom or ISP environments.

Customer Circuit Support

Network Equipment Support

Protocol Troubleshooting

Fiber Testing & Diagnostics

NOC Monitoring & Escalation

Documentation & Reporting

Collaboration

Customer Communication

Technical Proficiency

Certifications (Preferred)

Tools & Testing Experience

Soft Skills

Communication

RESPONSIBILITIES:

QUALIFICATIONS:

OTHER REQUIRED SKILLS:

Entity:

Job Family Group:

Job Description:

Overview:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions as a coordinated part of bp !

Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our outstanding team?

Join our team, and develop your career in an encouraging, forward-thinking environment!

About The Role -

The Global Process Manager (GPM) is instrumental in driving client value through meticulous process oversight, continuous improvement, ensuring process standardization across bp businesses, also ensuring cross-functional inter-linkages in transformation programs, where strategy-to-contract (S2C) and procure-to-pay (P2P), are one the functions undergoing improvement/transformation.

This role ensures the consistent and successful delivery of Contingent Workforce management, Statement of Work service procurement and worker profile management, by focusing on process efficiencies and implementing models that reduce operational costs, providing greater insight and control. 

The Global Process Manager needs to additionally mine innovative opportunities, leading to quantifiable improvements, and ensure the policy adoption is weaved into the process and technology designs.

This role will lead process standardization, Procurement policy ownership, to enable global transformation programs such as (S4/HANA migration), Fieldglass deployment and/or Ariba deployment and/or no-PO-no-pay policy implementation.

What you will deliver -

Process Standardization

1) This role is effectively engaged in large procurement transformation programs and drives the P2P process standardization discipline, starting with process discovery, process design, process governance and ongoing accountability for process performance. 
2) Accountable for accurate, up-to-date, brilliant basic artifact (such as ARIS process maps) embedded with controls, policy interventions & industry leading protocols. 
3) Maintain & uphold global process standards, by reviewing process exceptions & minimizing process/policy/technology deviations

Drive Measurable Value

1) Deliver efficiency – by improving processes, enhanced productivity and operational excellence resulting in capacity release 
2) Drive efficiency – share data-led insights & metric movement reports periodically with GPO, to be socialized with bp business, VPs for improved policy adherence, decision-making and minimize business risks, (e.g., to improve contract value leakage, improve working capital, compliance and control)
3) Improved experience – through process simplification, policy led controls and technology driven innovative solutions.

Procurement Policy

1) P2P Global Process Owner community owns the global procurement policy at bp, which is followed by 1000+ people, across business and FBT. 
2) This role requires robust policy specific decision-making abilities to address simple deviations using process, technology, control lenses, innovatively & positively influence the transformation timelines & outcomes
3) Accountable for policy enforcement & implementation of the ‘no-PO-no-pay’ policy supplemented by tangible metric movement 

People Management

1) Displays bp ‘who we are’ values, skills to navigate matrix organization challenges & ability to push towards the right decision for all teams
2) Customer engagement that includes working and influencing our VPs and business community
3) Accountable for producing outcomes of high-quality standards, by self and their team members 
4) Responsible to share team’s performance dashboard with GPO

Crucial Skills

• Requires in-depth knowledge of P2P processes & technology, in addition to value levers across source-to-pay
•  Strategic, analytical, solution oriented, problem-solving approach with resilient leadership skills coupled with collaborator management and influencing skills 
•  Effective time management skills and ability to achieve collective program/project specific deadlines.
•  Maintain high standards of communication and partnership in all situations & scenarios.
• 15+ years of work experience, preferably with knowledge across procurement processes and in particular experience of Source to Pay

Crucial Qualification

•  Bachelor’s degree or equivalent in related area, or related experience
• Formal qualifications constituting university degrees, examination certificates that confirm a level of informative attainment or licenses
• Technology proficiency in SAP S4/HANA, SAP Ariba and SAP Fieldglass is crucial. 
•  Certifications/credentials (Procurement/SCM related, Lean, Six Sigma) are preferred 

You Will Work With

Business VPs, business process champions, category managers, strategy-to-contract process owners, procurement operations, operational excellence teams.

This role will collaborate with technology solution architects, project managers, change managers, template owners, automation authorities and cross-functional teams from Finance and Customer 

Desirable Criteria

• Training and certification in Lean, Six-Sigma, Design Thinking, or similar quality management experience 
• Oil industry experience and understanding of the terminology, business functions and processes
• Strong operational management experience.

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Qualifications

• Education : Bachelor’s or master’s in business or engineering
• Certifications : Certifications such as LEAN or Six Sigma is a must. PMP is highly preferred

Skills and experience

Sr. Process Manager should have overall experience of 12-15 years with following skills and experience

• 5+ years of experience in business process analysis. Project management experience is preferred.
• Expert in doing analysis on Excel or other analytical tools
• Proven experience in business process efficiency, automation and change management.
• Strong analytical skills with the ability to collect, interpret complex data and identify root causes to help solve problems
• Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
• Must be a team player and able to work effectively at all levels in an organization
• Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
• Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3/v4, TQM or ISO 9000:2000.
• Familiarity with process mapping and modelling techniques.
• Familiarity with automation, data analytics and visualization tools is a must

Role Summary:

The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.

Core Responsibilities:

• Harmonized Processes & Target Operating Models:

Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any

• Effective Deployment of Technologies:

Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing

• High-Performance Agency Network Management:

Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks

• Regional Improvement Projects:

Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.

• Regional Deployments:

Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units

• Project Management & HO contribution:

Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects

• Implementation of New Clusters or Agencies:

Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model

Required Capability:

To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM’s vision and values, that is naturally collaborative, bold and teamwork driven.

Key Competencies:

• Degree in Maritime Business, Logistics or Supply chain, or business management.
• At least 3 years of managerial experience in project management and/or business process improvement.
• Certification in LEAN Six Sigma, Project Management would be advantageous
• Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
• Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
• Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
• Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
• Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.

Company & Business Overview:

A 350-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities. A fortune 500 company, Saint-Gobain is recognized among the 100 most innovative and 100 most sustainable corporations on earth. Saint-Gobain has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.

In India we are today a community of united entrepreneurs who believe talent is infinite and can continuously shape the future, every day.

The strategy of responsible growth is guided by the Saint-Gobain Group’s purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of everyone in the Group to act every day to make the world a more beautiful and sustainable place to live in.

Role Responsibilities:

The National Process Manager is responsible for leading process engineering, process safety, and sustainability initiatives across existing and upcoming manufacturing plants. Success in this role is defined by the effective design and optimization of process systems, seamless execution of new plant setups (Stone Wool and Gypsum Board), and measurable improvements in operational efficiency and safety. The role demands proactive leadership in conducting risk assessments (HAZOP, LOPA), implementing Management of Change (MOC), and driving sustainability projects such as water and heat recovery. Key outcomes include enhanced process safety compliance, reduced environmental impact, improved plant performance, and strategic alignment with business goals through data-driven insights, MIS reporting, and management presentations. The incumbent will also play a pivotal role in fostering a culture of continuous improvement and innovation in process design and execution

Candidate Requirement :

This is a diversity-focused role and can be based at any of our plant locations: Wada (Maharashtra), Vizag (Telangana), Thiruvallur (Chennai), Harohalli (Bangalore), Oragadam (Chennai), or Jagadia (Gujarat).

Education: Bachelor’s degree in Engineering (Chemical); B.Tech/BE from IIT preferred.

Experience: 10 years in process engineering design, process Optimization & Process Safety, and sustainability roles in manufacturing.

Skills: Strong expertise in process design, Process Engineering, Process safety assessments, and sustainability integration. Proficiency in AutoCAD, Excel, and MIS reporting tools. Excellent communication, leadership, and stakeholder engagement skills. Familiarity with ISO 14001, OHSAS 18001, and process safety frameworks.

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