1,319 Process Operations jobs in India
Supervisor, Business Process Operations
Posted 3 days ago
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Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**M1 | Supervisor, Business Process Operations**
**About** **the** **role**
AsaM1(Supervisor,BusinessProcessOperations)atIronMountain,yourprimaryresponsibilityistomanagelargescalecustomers,complexdigitizationoperationsatcustomersiteandIMIfacilities,superviseandmanageKRAsofareportingteambelowworkingwithgroundstaff,planoptimizedmodusoperandiforprojectsadheringbytheSOP,doingPOC(ProofofConcept)and
assistingverticalleadsinattainingmonthly,quarterly,annualgoalsandbudgets.YouwillbelargelyservingasabridgeinbetweenKeyAccountManagersandGroundDeliveryTeamtoensurebestqualitydeliverablesandtimelines,asspecified.
Youshouldhaveakeenunderstandingonthescopeofautomation,integrationofadvancedtechnology,markettrendsonoptimizingTMS(timeandmotionstudy),andsmartproductivitybyreducingmanualintervention.
**Qualifying** **Criteria**
+ Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks.
+ Musthavepreviousexperienceofhandlinglargescalejudiciaryprojects.
+ Tradeexperienceofminimum5-7yrsengagingteamsizeof50-100.
+ ExperienceincontributingtoAOP,GPoptimisation,projectcosting,RFPvalidatingwillbeanaddedadvantage.
+ Educationalbackground:Graduateismust,MBAinOperationswillbepreferred.
+ Shouldhavecoreknowledgeofproductionscanners,markettrendsonscanningdeviceswithminimumworkableexposureofserverhandling.
+ MustbeacustomerorientedmanagerstrikingoptimumbalancebetweenspecifiedandagreedSOPwithbeststandardpracticesofthedigitizationindustry.
+ DeepunderstandingofGoogleSheets,Docs,PresentationandMISreportingwithGoogleDataStudiowillbeanaddedadvantage.
+ Knowledgeofthecompetitivelandscapeforthetradewillbeappreciated.
**Reporting** **Location - Kolkata.**
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0090130
Supervisor, Business Process Operations
Posted today
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
M1 | Supervisor, Business Process Operations
Abouttherole
AsaM1(Supervisor,BusinessProcessOperations)atIronMountain,yourprimaryresponsibilityistomanagelargescalecustomers,complexdigitizationoperationsatcustomersiteandIMIfacilities,superviseandmanageKRAsofareportingteambelowworkingwithgroundstaff,planoptimizedmodusoperandiforprojectsadheringbytheSOP,doingPOC(ProofofConcept)and
assistingverticalleadsinattainingmonthly,quarterly,annualgoalsandbudgets.YouwillbelargelyservingasabridgeinbetweenKeyAccountManagersandGroundDeliveryTeamtoensurebestqualitydeliverablesandtimelines,asspecified.
Youshouldhaveakeenunderstandingonthescopeofautomation,integrationofadvancedtechnology,markettrendsonoptimizingTMS(timeandmotionstudy),andsmartproductivitybyreducingmanualintervention.
QualifyingCriteria
Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks.
Musthavepreviousexperienceofhandlinglargescalejudiciaryprojects.
Tradeexperienceofminimum5-7yrsengagingteamsizeof50-100.
ExperienceincontributingtoAOP,GPoptimisation,projectcosting,RFPvalidatingwillbeanaddedadvantage.
Educationalbackground:Graduateismust,MBAinOperationswillbepreferred.
Shouldhavecoreknowledgeofproductionscanners,markettrendsonscanningdeviceswithminimumworkableexposureofserverhandling.
MustbeacustomerorientedmanagerstrikingoptimumbalancebetweenspecifiedandagreedSOPwithbeststandardpracticesofthedigitizationindustry.
DeepunderstandingofGoogleSheets,Docs,PresentationandMISreportingwithGoogleDataStudiowillbeanaddedadvantage.
Knowledgeofthecompetitivelandscapeforthetradewillbeappreciated.
ReportingLocation - Kolkata.
Finance Process & Operations Associate
Posted today
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Job Description
**Job Location**:Bengaluru
**Qualifications**: BCom/BBM graduate
**Years of Experience**: 0 - 3 years
**What are we looking for?**
- Procure to Pay Processing
- Procurement Management
- Financial Analysis
- Ability to manage multiple stakeholders
- Fixed Asset Accounting
- Adaptable and flexible
- Ability to establish strong client relationship
- Agility for quick learning
- Ability to work well in a team
- Written and verbal communication
**Roles and Responsibilities**
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work rotational shifts
**What would you do?**
You will be aligned to the Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. The finance operations team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team's expertise lies are in posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statements, supporting month-end closing, and preparing reports and supports in audits. The role is focused on financial management and accounting solutions, covering financial planning and analysis, accounting and financial close, treasury and financial risk management, collaborative finance operations, and enterprise risk and compliance management.
Process Executive-operations
Posted today
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Job Description
Education: Any Graduate
Gender**:Female**
Age : Maximum 36 years old
Experience: Minimum 2 plus years any Admin/office operational experiences. **English language skill and MS office, typing speed is mandatory** for this position.
Working hours: 9.30 AM - 6. PM
**Salary**: ₹20,000.00 - ₹27,000.00 per month
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (preferred)
**Speak with the employer**
+91
Process Associate - Operations
Posted today
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Job Description
The Accounts Payable Coordinator is responsible for performing the daily functions of Accounts Payable, which include the processing of vendor invoices, responding to inquiries, and researching & processing adjustments (as needed). This position resides in a fast-paced setting, where attention to detail is a key competency for maintaining high levels of quality and accuracy.
**Key job responsibilities: -**
- Reviews invoices for appropriate documentation, obtains account coding, enters invoices in the invoice management system, and routes for approval.
- Researches and responds timely to inquiries from vendors and team members.
- May review expenses for compliance to company policy.
- Process cheque requests
- Responsible for processing A/P invoices and batches on a daily basis
- Manages CONCUR expense reimbursement processes.
- Coordinates the upload of the electronic invoices.
- Communicates with facility officials and other professionals daily.
- In sensitive and urgent situations, assembles unapproved invoices for the approval by the appropriate managers or executives.
- Processes cheque to send to vendors for payment weekly.
- Working on 1099 during year end closure
- Set up new vendors maintain W-9 information.
**Skills and Abilities**
- Ability to always remain alert; pay close attention to details.
- Ability to work under stress on a regular or continuous basis.
**Qualifications and Skills**:
- A minimum qualification of bachelor’s degree in accounting or finance is required.
- One to three years of experience processing **Account payable** with US client is required.
- Working knowledge of ERPs like MS Dynamics - Great Plains and Docuphase is preferred
Work Location**:Mysuru**
Job Type**:on-site (WFO only)**
Experience**:Min** **3-4 years** in the same domain **(Freshers are not entertained)**
Timings**:US Shift (Mon
- Fri)**
Notice period**:Immediate Joining is preferred**.
Salary**:Upto 8 LPA (max)**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹500,000.00 - ₹800,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- US shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mysore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Are you ready for immediate joining?
- Are you comfortable working for US Shift?
- Are you comfortable relocating to the Mysore location?
**Experience**:
- 5y: 1 year (required)
Work Location: In person
Process Associate - Operations
Posted today
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Job Description
**Salary**: ₹8,178.50 - ₹19,532.92 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91
Process Associate - Operations
Posted today
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Job Description
**Process Associate - Job Description**
**Job Summary**:
**Key Responsibilities**:
Handle inbound calls related to Medical Travel Insurance, including verification, inquiries, and claims on the CRM system.
Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.
Problem Solving: Address customer complaints or issues and escalate to supervisors when necessary.
Documentation: Maintain detailed records of interactions and document actions taken.
Performance Targets: Meet or exceed daily, weekly, and monthly targets for call handling time, resolution rates, and customer satisfaction scores.
**Required Skills**:
Communication: Excellent verbal and written communication skills in English.
Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.
Problem-Solving: Ability to troubleshoot customer issues efficiently.
Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.
Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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Process Associate - Operations
Posted today
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**Job Title**:
- Process Associate
**Job Requirements**
- Should be willing to work in different shifts, including night, and available to work on weekends with rotational offs.
- Working knowledge of MS Office (preferably MS Excel).
- Should be able to cope with pressure situations well and be available during the peak season. Should be able to prioritize the work as per the agreed deadlines.
- Should be open to learning new tasks and multitasking.
Shift Timing
- 12 pm to 9 pm.
1 pm to 10 pm.
8 pm to 5 am.
10 pm to 7 am.
Pay: Up to ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
Process Associate - Operations
Posted today
Job Viewed
Job Description
- Handling customer queries on Calls, web chat, and reverting the client updates from team to client.
- Maintaining a detailed and accurate record of all client details and communications.
- Establishing, developing, and building relationships with our customers.
- Planning and delivery of products (prioritization)
- Ensuring the client's queries are responded to professionally and on time.
- Work effectively individually and within a Team in a Client Servicing environment.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91
Process Associate - Operations
Posted today
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Job Description
- Your primary job will revolve around achieving targets, maintaining accuracy, process adherence and upholding compliance with policies and procedures.
- Your commitment to stay updated with process changes and dedicated to the information security processes will be essential for your success in this role.
**Requirements**:
- Any Graduation with 0 -1 year of experience.
- Ability to learn quickly and contribute to a team effort.
- Must be strong in written and verbal communication in English.
- Inbuilt ability to multi-task capabilities.
- Able to carry out tasks with no supervision.
- Judgment and decision-making skills
- Must be familiar with usage of internet and should be able to research on the internet and find required information.
Contact : Aparna ( )
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person