435 Process Optimization jobs in India

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
As an onsite member of one of the key Thermo Fisher Scientific IT groups, located at one of our main CoE campuses, you will be at the forefront of the Corporate Infrastructure and Security (CIS) strategy and excellence transformation.How will you make an impact?
Partner with key members of the CIS Process Optimization team to design, build, and deploy AI solutions that accelerate productivity and enhance user experience. This role drives to model development, solution prototyping, documentation, and project coordination across a variety of initiatives. The incumbent will work with different levels of staff to define AI use cases, develop workflows, and deliver integrated AI capabilities across systems and teams.
The successful candidate will possess strong analytical thinking and machine learning skills and will demonstrate confirmed follow through and applied partnership. Collaborating with colleagues across several CIS teams and programs will allow this individual to be most effective.What will you do?
- Enable continuous AI learning and education for CIS colleagues through the development and delivery of engaging training sessions, learning resources, and ongoing knowledge-sharing initiatives to foster a culture of innovation and digital fluency.
- Collaborate with colleagues to develop AI solutions that solve business problems and unlock new opportunities
- Translate CIS requirements into AI capabilities, with a focus on scalable and sustainable design
- Support the development and deployment of AI models, pipelines, and agents
- Collaborate with key team members to prioritize AI initiatives and deliver meaningful outcomes
- Contribute to key AI and automation initiatives within CIS
- Become a trusted technical resource that enhances team productivity through solutions
- Author effective documentation and change communications around AI deployment
- Analyze and preprocess datasets to support AI model training and evaluation
- Facilitate ideation and design workshops to identify potential AI applications
- Consult with business users to evaluate feasibility and impact of AI approaches
- Support the CIS team with machine learning, natural language processing, and automation projects
- Complete assignments with some direction and communicate progress with a diverse group of team members
- Deliver collaborator satisfaction through clear and timely status updates and results tracking
- Ensure compliance with company's Global IT Policies & Procedures, specifically including Generative AI and AutomationKnowledge, Skills, Abilities
- Experience with Python and AI/ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. Tools like Power BI, Jira, and Miro a plus
- Demonstrable ability to communicate and work effectively with global, multi-functional teams
- Demonstrable ability to quickly learn and adapt to new AI technologies and platforms
- Strong interpersonal relationship skills that promote collaboration and innovation across the organization
- Project execution or management experience a plus
- Ability to manage multiple tasks and priorities in a fast-paced environment and meet required deadlines
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
Senior Consultant - Process Optimization
Job Description:
The primary responsibility is to provide consulting solutions to clients as a part of Process Optimization Team by implementing Real Time Optimization and USC Plan/Schedule tools.
Develop and build Real Time Optimization models for refineries, plants that typically involve design, development/configuration, and on-line closed-loop implementation of detailed process simulation models utilizing a state-of-the-art real-time optimization development tool.
And/or
Develop and Build Planning/ Scheduling models for Refineries/ Petro Chemical/ Plants that typically involve Design, Model Building and implementation using state-of-the-art USC Planning and Scheduling tools.
And/or
Develop and build Reconciliation and Yield Accounting models for Refineries/ Petro Chemical/ Plants that typically involve refinery balance, product and yield accounting using state-of-the-art Product Accounting tool.
Qualifications:
- The applicant must have a bachelor's degree in chemical engineering.
- Minimum 4+ Years of experience
- 2+ years of Refinery/Relevant Consulting Experience
Major Responsibilities:
- Ability to communicate technical aspects of the tool to a variety of audience
- Demonstrate strong technical and communication skills to understand the requirements and implement various solutions that meets key business needs.
- Team player who can collaborate with various regional consultants/ Sales in technical aspects to deliver the desired solution.
- Participate in all aspects of execution of optimization projects to technical success that involves on time - on budget delivery of optimization applications while meeting customer requirements, review of process drawings and data, configuration and testing of open-equation process models, automation of model applications and commissioning on-line process models at customer sites.
- Build various Real Time Optimization, Reconciliation and Economic models using in-house process industry tools such as APO, APA & AUSC.
- Analysis of technical requirements, model building and troubleshooting, perform economic and technical sensitivities that help in product enhancement and client requirement.
- Develops and maintains expert level knowledge of refining, petrochemical and upstream production process requirements, features and application of optimization technologies. Makes effective and novel use of those technologies.
- Assists in solution sales through presentations and proposal preparation including the development of the scope definition, benefits analysis, cost estimate and project schedule.
Must Have Skills
- Excellent communication and interpersonal skills including being confident to communicate and present detailed technical topics to a varied audience and clientele.
- A thorough understanding of refining and refinery processes with a relevant experience in Trading, Planning, Scheduling, Refining, Process Optimization, in the refining industry or similar consulting experience.
- Carry out model building of various process units/plants and perform techno-economical analyses using industry tools such as RPMS, PIMS, Haverly, petroleum Scheduler or other LP Solutions.
- Knowledge and Experience on Process Simulation tools and ability to interpret process flow diagrams and piping and instrumentation diagrams
- Understanding and knowledge of model predictive control.
- Understanding Refinery Production Accounting (reconciliation)
- Well versed and competent with MS Word, Excel and Power Point
- Good commercial awareness
- Ready for travel to customer sites - domestic and International
Desirable:
- Software development experience and general understanding of databases, networks and software architecture
- Ability to use C,C++, SQL
- Previous use of Spiral Software's CrudeManager, CrudeSuite or Spiral Suite (Assay, Plan, Schedule and Network)
- Experience on Various Process Simulation and Optimization tools.
- Exposure on Reconciliation and product accounting tools
- A thorough understanding of operations, control, planning, engineering.
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .

About Joveo

Joveo was founded in 2017 by a group of visionary entrepreneurs and enthusiastic problem solvers who foresaw the need for greater transparency and predictability in recruitment marketing. The focus was on building a cutting-edge technology platform that uses data and machine learning to enable employers, staffing agencies, RPOs, advertising agencies, and job sites to address this need better and more cost-effectively.

We're the global leader in programmatic job advertising driving next-gen recruitment technology solutions for employers around the world. Harnessing machine learning and industry expertise, our platform delivers the most relevant candidates in the shortest time, giving our customers a competitive edge. Backed by marquee investors like Nexus Ventures Partners, Joveo has been featured in Inc. Magazine’s List of America’s Fastest-Growing Private Companies 2023.

JOVEO stands for a job for everyone. That's our mission - to deliver the right job to everyone in the world. Powering more than twenty million jobs every day, we're changing the way recruitment media buying is done. This has never been more important. It’s not just about talent deployment – it’s about saving lives and families!

Job Summary

We are seeking a Sales Process Optimization Specialist to join our team. The ideal candidate will have a strong background in sales operations and process improvement, with a focus on driving efficiency and effectiveness across the sales organization. This role will be responsible for enabling current sales processes, analyzing and reporting adherence to current sales processes. Job requires, constant monitoring and reporting of the leading and lagging indicators and wil work with GTM leadership in identifying areas of improvement, and implementing solutions to streamline operations and drive revenue growth. The Sales Process Optimization Specialist will collaborate closely with sales leadership, cross-functional teams, and external partners to drive continuous improvement and ensure that the sales process is aligned with business objectives.

Key Responsibilities

Enable current sales processes for the Inside Sales and Sales organization.

Analyze current sales processes and identify opportunities for improvement.

Develop and implement strategies to optimize the sales process, improve efficiency, and drive revenue growth.

Collaborate with sales leadership and cross-functional teams to ensure that process improvements are aligned with business objectives.

Work closely with sales operations to implement new processes and tools to support sales initiatives. Would be responsible for the Sales Tech Stack setup, usage, processes adherence and reporting.

Monitor and measure the effectiveness of sales processes, identifying and addressing any issues or bottlenecks.

Provide training and support to sales teams on new processes and tools.

Stay informed about best practices and trends in sales process optimization and implement new approaches as appropriate.

Qualifications

Bachelor's degree in Business Administration, Sales, or related field. 

3+ years of experience in sales operations, process improvement, or a related field.

Proven track record of driving process improvements and delivering measurable results.

Strong analytical skills and the ability to translate data into actionable insights.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Experience with HubSpot, Outreach, (CRM systems) and other sales tools.

Six Sigma or other process improvement certification is a plus.

Key Competencies

Analytical Thinking

Strategic Vision

Process Improvement

Collaboration

Communication Skills

Adaptability

Results Orientation

Competitive benefits: 

We’re an exciting and dynamic startup company with a competitive salary, stock options, and comprehensive benefit package. We’ve also got an enthusiastic and supportive work environment and strive to keep our employees healthy, happy and productive.

Joveo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 Partner with key members of the CIS Process Optimization team to design, build, and deploy AI solutions that accelerate productivity and enhance user experience. This role drives to model development, solution prototyping, documentation, and project coordination across a variety of initiatives. The incumbent will work with different levels of staff to define AI use cases, develop workflows, and deliver integrated AI capabilities across systems and teams.
The successful candidate will possess strong analytical thinking and machine learning skills and will demonstrate confirmed follow through and applied partnership. Collaborating with colleagues across several CIS teams and programs will allow this individual to be most effective.What will you do?
• Enable continuous AI learning and education for CIS colleagues through the development and delivery of engaging training sessions, learning resources, and ongoing knowledge-sharing initiatives to foster a culture of innovation and digital fluency.
 • Collaborate with colleagues to develop AI solutions that solve business problems and unlock new opportunities
 • Translate CIS requirements into AI capabilities, with a focus on scalable and sustainable design
 • Support the development and deployment of AI models, pipelines, and agents
 • Collaborate with key team members to prioritize AI initiatives and deliver meaningful outcomes
 • Contribute to key AI and automation initiatives within CIS
 • Become a trusted technical resource that enhances team productivity through solutions
 • Author effective documentation and change communications around AI deployment
 • Analyze and preprocess datasets to support AI model training and evaluation
 • Facilitate ideation and design workshops to identify potential AI applications
 • Consult with business users to evaluate feasibility and impact of AI approaches
 • Support the CIS team with machine learning, natural language processing, and automation projects
 • Complete assignments with some direction and communicate progress with a diverse group of team members
 • Deliver collaborator satisfaction through clear and timely status updates and results tracking
 • Ensure compliance with company’s Global IT Policies & Procedures, specifically including Generative AI and AutomationKnowledge, Skills, Abilities
 • Experience with Python and AI/ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. Tools like Power BI, Jira, and Miro a plus
 • Demonstrable ability to communicate and work effectively with global, multi-functional teams
 • Demonstrable ability to quickly learn and adapt to new AI technologies and platforms
 • Strong interpersonal relationship skills that promote collaboration and innovation across the organization
 • Project execution or management experience a plus
 • Ability to manage multiple tasks and priorities in a fast-paced environment and meet required deadlines

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives.
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results.
+ Define and monitor process performance metrics through structured reporting and governance frameworks.
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation.
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management.
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement.
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI).
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives.
+ Build and maintain strong relationships with stakeholders, encouraging knowledge sharing and effective teamwork.
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Demonstrated experience in change management
+ Demonstrated expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_#SSCorp_
_#NJP_

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives.
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results.
+ Define and monitor process performance metrics through structured reporting and governance frameworks.
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation.
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management.
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement.
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI).
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives.
+ Build and maintain strong relationships with stakeholders, encouraging knowledge sharing and effective teamwork.
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Demonstrated experience in change management
+ Demonstrated expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_#SSCorp_
_#NJP_

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives.
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results.
+ Define and monitor process performance metrics through structured reporting and governance frameworks.
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation.
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management.
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement.
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI).
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives.
+ Build and maintain strong relationships with stakeholders, encouraging knowledge sharing and effective teamwork.
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Demonstrated experience in change management
+ Demonstrated expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_#SSCorp_
_#NJP_

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives.
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results.
+ Define and monitor process performance metrics through structured reporting and governance frameworks.
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation.
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management.
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement.
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI).
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives.
+ Build and maintain strong relationships with stakeholders, encouraging knowledge sharing and effective teamwork.
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Demonstrated experience in change management
+ Demonstrated expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_#SSCorp_
_#NJP_

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Act as the Operational Excellence and Innovation Advocate and Leader for the Portfolio aligned. Portfolio may be comprised of more than 1 business process/line of business.
+ Work with Operating Leaders, and peers, to create strategies and programs aligned to internal and stakeholder client priorities
+ Work with Operations Leaders to ensure key business metrics are meeting targets and performing best-in-class
+ Identify improvement projects for metrics not meeting performance. Depending on the opportunity size, use appropriate process improvement methodologies such as Six Sigma, Lean, or Just Do IT approach
+ Area of focus includes, but are not limited to the following metrics:
+ Contact Centers:
+ Operational NPS (post call survey), Average Handle Time, Quality, Transfer Rate, Shrinkage, Productivity, Contact Rate
+ Back Office:
+ Process Turnaround Time, Productivity, Process Quality
+ Implement Statistical Process Controls / Control Charts on Key Metrics, to monitor performance trends
+ Conduct process analyses, and assess opportunities for optimizations. Be able to understand what are the steps being done in the work, and assess opportunities to optimize and rationalize nonvalue-adding steps
+ Create cost benefit analyses, for impact assessments and prioritizations
+ Identify opportunities for business transformation, using automations/RPA, AI/ML, and similar technologies. Must be able to articulate business opportunity, and align appropriate capability to solve business problems
+ Project Management responsibilities for the business portfolio aligned - manage project deliverables, timelines, costs, communications, and stakeholders. Should be able to consistently communicate progress of projects to stakeholders, and proactively seek help for bottlenecks, to ensure set timeline of projects are met
+ Manage project teams, and sometimes, multiple projects teams when handling multiple projects at the same time
+ Work with multiple global teams, in solving upstream opportunities identified in the projects
+ Work with other functions to solve downstream opportunities identified
+ Regularly presenting projects, updates, capabilities, and others, to internal and external stakeholders
+ Creating project charters, project decks, presentations, that will showcase the projects, or for the purposes of providing update to internal and external stakeholders
+ Be able to work in a fast paced environment
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
#SSCorp
**Required Qualifications:**
+ BA/BS degree related field and/or equivalent education and experience
+ Six Sigma experience
+ 2+ years of experience in process improvement, quality management, project management and/or business analysis
+ Solid preference for healthcare and/or insurance industry experience
+ Experience in driving analytics projects, using ML/AI/NLP technologies will be an advantage
+ Understand the metrics used to measure performance
+ Intermediate skills in MS Excel and MS PowerPoint
+ Proven ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs.
+ Proven excellent customer service skills.
+ Proven excellent written, verbal and presentation skills.
+ Proven ability to work independently and be self directed while still supporting the team as a whole
+ Demonstrated ability to communicate ideas clearly and concisely and to ability to facilitate meetings
+ Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
+ Proven solid stakeholder management skills
**Preferred Qualifications:**
+ Black Belt experience or Green Belt Certification
+ Experience in Enrollment, Billing and/or Reconciliation
+ Proven skills in MS Access, Visio, Minitab
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._