5 Product Listings jobs in India
Remote Online Retail Merchandiser
Posted 21 days ago
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Job Description
E-commerce Platform Manager - Online Retail Operations
Posted 15 days ago
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Job Description
- Managing and optimizing the day-to-day operations of the e-commerce platform (e.g., Shopify, Magento, WooCommerce).
- Overseeing product listings, catalog management, pricing strategies, and inventory accuracy.
- Implementing and managing online marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
- Analyzing website performance metrics, conversion rates, and customer behavior to identify areas for improvement.
- Enhancing the user experience (UX) and user interface (UI) of the e-commerce website to maximize engagement and conversions.
- Troubleshooting technical issues and collaborating with IT teams for prompt resolution.
- Coordinating with the logistics and fulfillment teams to ensure timely order processing and delivery.
- Managing customer service interactions related to the online platform and resolving customer inquiries.
- Staying up-to-date with e-commerce trends, technologies, and best practices.
- Developing and reporting on key performance indicators (KPIs) to management.
The ideal candidate will possess a Bachelor's degree in Business, Marketing, Information Technology, or a related field, with 3-5 years of experience in e-commerce management or online retail operations. Proficiency with major e-commerce platforms and analytics tools (e.g., Google Analytics) is essential. Strong project management, analytical, and communication skills are required for this remote role, contributing to our client's success from **Coimbatore, Tamil Nadu, IN**.
E-commerce Fulfillment Specialist - Online Retail Operations
Posted 21 days ago
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Job Description
Key Responsibilities:
- Manage end-to-end e-commerce order fulfillment process.
- Ensure accurate and timely picking, packing, and shipping of online orders.
- Coordinate with inventory management to maintain stock levels and prevent stockouts.
- Liaise with shipping carriers for pickups, tracking, and delivery resolution.
- Process customer order inquiries and resolve fulfillment-related issues.
- Maintain accurate order records within the e-commerce platform and related systems.
- Identify opportunities to improve fulfillment efficiency and customer experience.
- Adhere to all company policies and procedures related to order processing and shipping.
- Bachelor's degree in Business, Marketing, or a related field preferred.
- 2-4 years of experience in e-commerce fulfillment, online retail, or order processing.
- Proficiency with e-commerce platforms and order management systems.
- Strong understanding of inventory control and shipping logistics.
- Excellent organizational skills and attention to detail.
- Effective communication and problem-solving abilities for a remote role.
- Ability to work independently and manage time effectively.
Head of Retail Operations (Online & Offline)
Posted 23 days ago
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Job Description
Key Responsibilities:
- Develop and execute comprehensive retail strategies for both online e-commerce platforms and physical stores.
- Oversee daily retail operations, ensuring seamless execution and exceptional customer experience.
- Manage inventory levels, merchandising, and stock replenishment across all channels.
- Drive sales performance by implementing effective sales strategies, promotions, and customer engagement initiatives.
- Lead, mentor, and develop a high-performing retail operations team.
- Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
- Ensure brand consistency and optimize the customer journey across all touchpoints.
- Manage operational budgets, cost control, and profitability of retail operations.
- Implement and refine operational processes to enhance efficiency and productivity.
- Collaborate with marketing, product development, and supply chain teams to align strategies.
- Oversee visual merchandising standards and store presentation.
- Stay abreast of emerging retail technologies and best practices.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. An MBA is a plus.
- Minimum of 10 years of progressive experience in retail management, with at least 5 years in a leadership role overseeing multi-channel operations.
- Demonstrated success in driving sales growth and improving operational efficiency in both online and offline retail environments.
- In-depth knowledge of e-commerce platforms, digital marketing, and retail analytics.
- Strong understanding of inventory management, visual merchandising, and supply chain principles.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional analytical, strategic thinking, and problem-solving abilities.
- Strong communication and presentation skills.
- Proficiency in retail management software and CRM systems.
- Ability to thrive in a fast-paced, remote work environment.
Remote Retail Sales Associate - Online
Posted 17 days ago
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Job Description
Key Responsibilities:
- Engage with customers through live chat, email, and phone to provide information about products and services.
- Assist customers in making purchasing decisions by understanding their needs and recommending suitable products.
- Process online orders accurately and efficiently.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Maintain detailed customer records and interaction logs in the CRM system.
- Collaborate with the marketing team to understand current promotions and sales strategies.
- Proactively identify opportunities to upsell and cross-sell products.
- Achieve individual and team sales targets.
- Provide feedback to management on customer trends and product performance.
- High school diploma or equivalent; some college education or sales experience preferred.
- Proven customer service or sales experience, preferably in a retail or e-commerce environment.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to build rapport with diverse customers.
- Proficiency in using online communication tools and basic computer applications.
- Ability to work independently with minimal supervision and manage time effectively.
- A reliable internet connection and a dedicated workspace.
- Enthusiasm for our products and a passion for customer satisfaction.
- Basic understanding of sales principles and techniques.
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