522 Production Analyst jobs in India
Control Monitoring Testing Automation-Production Analyst
Bengaluru, Karnataka
Citigroup
Posted 2 days ago
Job Viewed
Job Description
**SIS** **- CMTA Production Analyst (C10)**
**About us:**
Global Decision Management is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.
**What do we offer:**
Digital Monitoring team supports CMTA (Control Monitoring Testing Automation) to prepare North America consumer business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion.
**The critical areas we support:**
+ **Production Support** : Time delivery for all AIM-managed production runs as defined as per SLA.
+ **Internal Audit** : Banking products' & Services are in compliant with Controls & policies, any violations need to be identified and reported to Business
+ **Sales Practice** : Any performance management and incentive programs for potential Unfair & Deceptive practices by RMs, need to be identified and reported to Business
+ **AML:** Any instances of AML incidents or Transaction need to be identified and reported to Business
**Expertise Required:**
**Analytical Skills**
+ Data analysis & Data Quality
+ Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data
+ Generate actionable Business Insights
+ Coming up with automated Techniques to remove false positives
**Tools and Platforms**
+ Proficient/Intermediate in Python, Pyspark
+ Proficient in SAS, SQL
+ Proficient in MS Excel, PowerPoint and VBA
_Preferred_ - LSF/Autosys scheduling or windows scheduling
_Preferred_ - UNIX Shell Scripting, JIL (Job Information Language)
_Preferred_ - Proficiency in Mainframe SAS experience
_Preferred_ - Experience one of the below technology area
+ Big Data/Hadoop, HIVE and exposure to Python.
+ SAS on Mainframe, exposure to JCL, IBM Utilities
**Domain Skills**
Good understanding of
+ Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)
_(Preferred)_ - Knowledge of Finance Regulations, Understanding of Audit Process
**Soft Skills**
+ Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
+ Should have excellent communication and inter-personal skills
+ Good process/project management skills
+ Mentoring junior members in the team
+ Ability to work well across multiple functional areas
+ Ability to thrive in a dynamic and fast-paced environment
+ Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
+ Proactive approach in solving problems and eye for details
**Educational and Experience:**
+ MBA / Master Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
+ _(Preferred)_ Post Graduate in - Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
+ 2+ years of hands on experience in delivering data quality solutions.
---
**Job Family Group:**
Decision Management
---
**Job Family:**
Data/Information Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**About us:**
Global Decision Management is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.
**What do we offer:**
Digital Monitoring team supports CMTA (Control Monitoring Testing Automation) to prepare North America consumer business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion.
**The critical areas we support:**
+ **Production Support** : Time delivery for all AIM-managed production runs as defined as per SLA.
+ **Internal Audit** : Banking products' & Services are in compliant with Controls & policies, any violations need to be identified and reported to Business
+ **Sales Practice** : Any performance management and incentive programs for potential Unfair & Deceptive practices by RMs, need to be identified and reported to Business
+ **AML:** Any instances of AML incidents or Transaction need to be identified and reported to Business
**Expertise Required:**
**Analytical Skills**
+ Data analysis & Data Quality
+ Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data
+ Generate actionable Business Insights
+ Coming up with automated Techniques to remove false positives
**Tools and Platforms**
+ Proficient/Intermediate in Python, Pyspark
+ Proficient in SAS, SQL
+ Proficient in MS Excel, PowerPoint and VBA
_Preferred_ - LSF/Autosys scheduling or windows scheduling
_Preferred_ - UNIX Shell Scripting, JIL (Job Information Language)
_Preferred_ - Proficiency in Mainframe SAS experience
_Preferred_ - Experience one of the below technology area
+ Big Data/Hadoop, HIVE and exposure to Python.
+ SAS on Mainframe, exposure to JCL, IBM Utilities
**Domain Skills**
Good understanding of
+ Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)
_(Preferred)_ - Knowledge of Finance Regulations, Understanding of Audit Process
**Soft Skills**
+ Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
+ Should have excellent communication and inter-personal skills
+ Good process/project management skills
+ Mentoring junior members in the team
+ Ability to work well across multiple functional areas
+ Ability to thrive in a dynamic and fast-paced environment
+ Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
+ Proactive approach in solving problems and eye for details
**Educational and Experience:**
+ MBA / Master Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
+ _(Preferred)_ Post Graduate in - Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
+ 2+ years of hands on experience in delivering data quality solutions.
---
**Job Family Group:**
Decision Management
---
**Job Family:**
Data/Information Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
0
Production Support Analyst
Mumbai, Maharashtra
Citigroup
Posted 2 days ago
Job Viewed
Job Description
The Apps Support Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams.Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
**Responsibilities:**
+ Ensures resource gaps are addressed as a priority to avoid business service disruption.
+ Performs damage risk assessments, testing and evaluation of changes to applications and their operating environments to ensure quality is maintained.
+ Utilizes good understanding of procedures and concepts within apps development and basic knowledge of other technical areas.
+ Improves process efficiencies in support of unit objectives; recommends new work procedures.
+ Applies basic understanding of how own area integrates within apps support.
+ Makes evaluative judgments to solve problems based on analysis of factual information.
+ Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
+ Ensures the quality of tasks provided by self and others on team.
+ Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.
+ Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.
+ Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
+ Performs other duties and functions as assigned
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 5+ years experience in application support
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Good experience in SQL, Unix
+ Banking experience in plus
+ Basic to intermediate level experience in an Apps Support role with previous people management experience
**Education:**
+ Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ Ensures resource gaps are addressed as a priority to avoid business service disruption.
+ Performs damage risk assessments, testing and evaluation of changes to applications and their operating environments to ensure quality is maintained.
+ Utilizes good understanding of procedures and concepts within apps development and basic knowledge of other technical areas.
+ Improves process efficiencies in support of unit objectives; recommends new work procedures.
+ Applies basic understanding of how own area integrates within apps support.
+ Makes evaluative judgments to solve problems based on analysis of factual information.
+ Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
+ Ensures the quality of tasks provided by self and others on team.
+ Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.
+ Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.
+ Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
+ Performs other duties and functions as assigned
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 5+ years experience in application support
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Good experience in SQL, Unix
+ Banking experience in plus
+ Basic to intermediate level experience in an Apps Support role with previous people management experience
**Education:**
+ Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
1
Production Support Analyst
Hyderabad, Andhra Pradesh
Luxoft India
Posted 2 days ago
Job Viewed
Job Description
- Project Description:
- ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we using it across asset classes, Front to Risk to Back in a setup with multiple production environments and grids, connections to many upstream and downstream systems.
- This challenging role provides a unique opportunity to support a community of hundreds of regional users belonging to Front-Office, Operations, Finance, Credit & Market Risk, and Limits Management. In this dynamic environment, the team will also strive to improve the system stability through continuous improvement and participate in the ambitious pipeline of projects.
- Responsibilities:
- • Resolve production incidents in a smooth and timely manner with minimal impact to business.
- • Put in controls and checks in place to monitor and smooth the functioning of production systems.
- • Investigate and understand the cause of defects raised.
- • Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units.
- • Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives.
- • Interacts with members and other functional teams, including members of the offshore team.
- • Work with team members participating in shadowing and training activities.
- • Adhere to information controls and security frameworks/ procedures, including change and incident management process.
- • Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
- • You are expected to work in extended hours (shifts & weekends) on a need basis.
- • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
- • Day-to-day delivery and support of key treasury systems/initiatives.
- • Work efficiently and prioritize system enhancement/upgrades.
- Mandatory Skills Description:
- Overall 1 to 4 years of experience in Banking application L1 production support.
- • First-hand experience with Unix and SQL.
- • Exposure to production monitoring.
- • Superior technical, analytical, and communication capabilities.
- • Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
- • Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
- • Exposure to capital market experience.
- Nice-to-Have Skills Description:
- • Good verbal & written communication skills.
This advertiser has chosen not to accept applicants from your region.
2
Production Control Analyst
Noida, Uttar Pradesh
Best Infosystems Ltd.
Posted 5 days ago
Job Viewed
Job Description
Production Control Analyst_Full-Time_Noida (Remote)_Shift Timing: PST and overlap IST/PST
Job Title: Production Control Analyst
Job Type: Full-Time
Location: Noida (Remote)
Experience: 6-8 Years
Shift Timing: PST and overlap IST/PST
Job Description:
Seeking a Production Control Security Analyst that has strong technical knowledge IBM Security Verify Access, IBM Security Verify Governance Identity Manager and IBM Mainframe ZOS RACF products to provide development and support.
Production Control Analyst
Major Responsibilities:
- Provide support for day to day operations
- Support access provisioning / de-provisioning and resolve all access issues on mainframe, web security, SAP and other platforms
- Support COTS products as it relates to Production Control Security Analyst
- Must have a good understanding of Windows, Linux and Mainframe systems
- 3 Years of AD Management and automation with PowerShell
- Provide support to developers to analyze and resolve production issues.
- Provide 24/7 on call support for production processing.
- Review and resolve tickets assigned.
- Good documentation and communication skills
- Provide cross training support for other team members
- 1-2 Years Perl, Python, DOS, Bash scripting experience
- 1-2 Years Java and JavaScript development expertise as it relates to TDIIBM Security Directory Integrator)
- 3-5 Years Operational and Maintenance Activities
- IBM Security Verify Governance Identity Manager (ISVGIM)Version 10.0.1.x Operational Activities
- Administration Activities
- Assist and troubleshoot manual creation of users
- Manual reconciliation or adoption of any target users
- Management of provisioning and password issue
- Creation and management of roles and roles to entitlement mapping
- Management of role owner approver
- Creation and management of user recertification campaigns
- Automate manual process wherever possible.
- Work with technical and business stakeholders to troubleshoot.
- Ongoing maintenance of the existing IBM environment includes.
- Monitoring the reconciliation of the target system
- Monitoring the user feed files
- Add, modify, update provisioning policies wherever necessary in the application.
- Create, modify, update SDI(TDI) assembly lines to maintain the data current.
- Troubleshooting any of the user provisioning and password related processes
- Troubleshooting any application component failures
- Troubleshooting role and access provisioning and revocation.
- Troubleshooting any application component failures
- Coordinating the application of fix packs to IBM Security Verify Governance Identity Manager and its components as required.
- Coordinating the production change and migration activities
- IBM (Tivoli)Security Directory Integrator development and code maintenance.
- IBM Security Verify Access and Federation Module Operational Activities
- Administration Activities
- Create and maintain junctions, groups, ACLs, Objectspace, dynamic URLs, configuration files
- Provide support for the application team to troubleshoot webproxy related issues.
- Setup and troubleshoot SSO federation with SAML 2.0 WS-Federation, and OpenID Connect protocols for federated access.
- Handle federation certificates udates with the clients.
- Setup and maintain Advanced Access Control (AAC) policiesenabled Mobile Multi Factor Authentication (MMFA) data for all user types.
- Ongoing maintenance of the existing environment
- Troubleshooting any of the single sign on and federation related incidents
- Troubleshooting any application component failures
- Coordinating the application of fix packs to IBM Security Verify Access and its components as required
- Coordinating the production change and migration activities
- Troubleshooting access related issues with application team whenever necessary.
Skills that are needed:
- IBM Security Verify Access (v10.0.3 and above) administration for user and access provisioning.
- IBM Security Verify Governance Identity Manager (v10.0.1and above) administration for user and access provisioning.
- IBM Security (Tivoli) Directory Integrator (ISDI) (TDI)
- IBM Security Directory Server (SDS)
- IBM Security Verify Access Federation Module
- Web Sphere Application Server – Network Deployment (WAS-ND)
- IBM DB2 Database Server Version 11.5 and above (DB2), GSKit, update certificate.
- Mainframe RACF administration for user and access provisioning
- Oracle EBS user provisioning
- SAP ECC 6.0 User Security Administration
- Knowledge of Certificate generation.
- Key skills include user account management, group policy management, knowledge of Federation Services (ADFS), LDAP queries, PowerShell scripting, backup and recovery processes, security management, DNS management, and troubleshooting user authentication issues.
- Automation, particularly through PowerShell scripting, enhances efficiency in user management tasks and reduces the likelihood of human error, which is highly desired in IT roles.
Skills that would be nice to have:
- Must have a good understanding of DOS and Bash scripting.
- Support PGP encryption and Secure file transfer using Serv-U
- Microsoft power Apps, Microsoft Power BI
- SAP Hana User provisioning
- Knowledge of DNS, Load balancer, TCP/IP concepts
This advertiser has chosen not to accept applicants from your region.
3
Production Planning Analyst, Production Planning Team
Bangalore, Karnataka
Amazon
Posted 2 days ago
Job Viewed
Job Description
Description
Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.
Amazon's Global Finance Solutions (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Production Planning Analyst to support our production planning team (PPT).
At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon's Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers' experience. This person will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our Fulfillment Centers or delivery stations for the regions we cover. We are looking for a passionate, analytical and technical person who will be improving the accuracy and efficiency of the planning process.
An analyst will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations' leadership, HR, finance leadership, supply chain, transportation and the software development team in Seattle.
Key job responsibilities
Interacting with and influencing business and finance customers to gather and present data.
Supporting with input forecasting using trend analysis and statistical modeling to drive decision making.
Be responsible for the Production Planning as well as cost and service optimization for the MEU and potentially wider EU network
Building short/medium and long term operational plans to minimize variable costs associated with staffing
Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities
Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
Participate in global operational and production planning initiatives and project roll outs to cater to growing business needs
Promote process improvement and standardization of processes across all sites in the network
Basic Qualifications
· A completed Bachelor's Degree in Engineering, Mathematics, IT, or finance based field
· Good communication (verbal and written) and interpersonal skills and effectively communicate with both business and technical teams.
· Advanced Excel skills
· Good sense of ownership and customer obsession
· Good problem solving and troubleshooting skills and able to provide creative solutions to complex problems
· Good in building scalable analytical models
· Good in applying basic statistical techniques (e.g. hypothesis testing)
· Good in dealing with ambiguity
Preferred Qualifications
· Experience utilizing SQL/VBA
· Experience with performance metrics
· Direct experience in quantitative research or analyses
· Master's degree (Business, Engineering, Statistics, Computer Science, Mathematics or related field)
· Experience in Operations, Supply Chain
Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.
Amazon's Global Finance Solutions (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Production Planning Analyst to support our production planning team (PPT).
At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon's Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers' experience. This person will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our Fulfillment Centers or delivery stations for the regions we cover. We are looking for a passionate, analytical and technical person who will be improving the accuracy and efficiency of the planning process.
An analyst will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations' leadership, HR, finance leadership, supply chain, transportation and the software development team in Seattle.
Key job responsibilities
Interacting with and influencing business and finance customers to gather and present data.
Supporting with input forecasting using trend analysis and statistical modeling to drive decision making.
Be responsible for the Production Planning as well as cost and service optimization for the MEU and potentially wider EU network
Building short/medium and long term operational plans to minimize variable costs associated with staffing
Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities
Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
Participate in global operational and production planning initiatives and project roll outs to cater to growing business needs
Promote process improvement and standardization of processes across all sites in the network
Basic Qualifications
· A completed Bachelor's Degree in Engineering, Mathematics, IT, or finance based field
· Good communication (verbal and written) and interpersonal skills and effectively communicate with both business and technical teams.
· Advanced Excel skills
· Good sense of ownership and customer obsession
· Good problem solving and troubleshooting skills and able to provide creative solutions to complex problems
· Good in building scalable analytical models
· Good in applying basic statistical techniques (e.g. hypothesis testing)
· Good in dealing with ambiguity
Preferred Qualifications
· Experience utilizing SQL/VBA
· Experience with performance metrics
· Direct experience in quantitative research or analyses
· Master's degree (Business, Engineering, Statistics, Computer Science, Mathematics or related field)
· Experience in Operations, Supply Chain
This advertiser has chosen not to accept applicants from your region.
4
OPERATIONS ANALYSIS SPECIALIST
Gurgaon, Haryana
S&P Global
Posted 1 day ago
Job Viewed
Job Description
**About the Role:**
**OSTTRA India**
**The Role:** **Operations Analysis Specialist**
**The Team:** MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.
**The Impact:** Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
**What's in it for you:** We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERV's suite of products. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.
**Responsibilities:**
+ Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLA's
+ Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution
+ Respond to client requests by providing detailed analysis and feedback
+ Work closely with internal teams for system enhancements.
+ Process reports (user list / Trade) as requested by clients
+ Participate in internal / external training needs. Educate clients on upcoming changes.
+ Other ad hoc projects as they arise
+ Liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on MarkitSERV platforms.
+ Liaise with participants for rolling out MarkitSERV products which will enable them to trade and settle derivatives electronically eliminating the need of paper transactions for the majority of the trades.
+ Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product.
+ Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well.
**What We're Looking For:**
**Education and experience**
+ University graduate preferred
+ Knowledge of OTC derivative products,Trade confirmations, and financial markets is a major plus
**Commercial awareness**
+ Ability to work in fast paced environment with client orientation
**Personal competencies**
**Personal impact**
+ Very strong customer service and problem-solving skills
+ Focused on Operational Control and Data Security
+ Flexible and able to adapt to change
+ Able to work independently with minimal supervision
**Communication**
+ Excellent interpersonal, written and verbal communication skills
**Teamwork**
+ Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
**The Location:** **Gurgaon, India**
**About Company Statement:**
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Gurgaon, Haryana, India
**OSTTRA India**
**The Role:** **Operations Analysis Specialist**
**The Team:** MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.
**The Impact:** Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
**What's in it for you:** We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERV's suite of products. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.
**Responsibilities:**
+ Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLA's
+ Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution
+ Respond to client requests by providing detailed analysis and feedback
+ Work closely with internal teams for system enhancements.
+ Process reports (user list / Trade) as requested by clients
+ Participate in internal / external training needs. Educate clients on upcoming changes.
+ Other ad hoc projects as they arise
+ Liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on MarkitSERV platforms.
+ Liaise with participants for rolling out MarkitSERV products which will enable them to trade and settle derivatives electronically eliminating the need of paper transactions for the majority of the trades.
+ Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product.
+ Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well.
**What We're Looking For:**
**Education and experience**
+ University graduate preferred
+ Knowledge of OTC derivative products,Trade confirmations, and financial markets is a major plus
**Commercial awareness**
+ Ability to work in fast paced environment with client orientation
**Personal competencies**
**Personal impact**
+ Very strong customer service and problem-solving skills
+ Focused on Operational Control and Data Security
+ Flexible and able to adapt to change
+ Able to work independently with minimal supervision
**Communication**
+ Excellent interpersonal, written and verbal communication skills
**Teamwork**
+ Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
**The Location:** **Gurgaon, India**
**About Company Statement:**
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Gurgaon, Haryana, India
This advertiser has chosen not to accept applicants from your region.
5
Workday Production Support Analyst
Bengaluru, Karnataka
Autodesk
Posted 2 days ago
Job Viewed
Job Description
**Job Requisition ID #**
25WD87219
**Position Overview**
Autodesk is searching for a Workday Production Support Analyst. At Autodesk, we believe that you can #makeanything, and the right candidate would bring that mindset to the HR Technology team and the systems, processes, and programs we support. As the Senior Workday Analyst, you will have an opportunity to optimize Workday to support our people and deliver an amazing employee experience.
Our team, People Data Operations, is responsible for back-office operations and services supporting global people programs and services to be delivered globally at scale. This group partners closely with People & Places teams and partners to provide high-scale operational reporting and data support services.
**Responsibilities**
+ Configure, support and optimize the design, development and performance of Workday and related business data systems and processes globally
+ Assist with Workday releases by evaluating and testing feature changes and recommending process or system optimization in alignment with business goals
+ Troubleshoots and resolves production support issues in partnership with People Data Operations team, ESE (IT) team and other cross functional teams as necessary with exceptional customer service
+ Collaborates with partners in People Experience, Payroll, Finance, Total Rewards, DES and others to provide support for requests such as minor configuration enhancements and break-fix needs
+ Provides security role administration support in HR tools proactively and upon request
+ Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws in close coordination with People and Places teams, ESE (IT) and Regional People Services Teams
+ Continuously increases technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc
+ Assists the PPL COEs and other People Experience teams with the process flows, data analysis, configuration and EIB loads associated with annual and off cycle events such as performance evaluations, merit increases, bonus payments, and job structure enhancements
+ Monitor and analyse Workday performance and make recommendations to deliver greater operational efficiency and effectiveness
+ Assists with software implementation and upgrades
+ Actively participates in user acceptance testing and documentation
+ Assists end-users and internal teams on Workday related issues
+ Ensure team and system compliance with regulatory requirements, including GDPR, SOX and other control narratives and matrices
+ Comply with HR Technology and IT change control processes
**Minimum Qualifications**
+ 2-3 years professional experience in Workday Functional. Workday certification preferred Bachelor's degree or equivalent preferred
+ Must have knowledge in more than one module in Workday. Workday Core HCM & Compensation knowledge is preferable
+ Module Specific knowledge is added advantage. Ex- Workday Security, Onboarding, Recruitment, Benefits, Talent, Compensation, or Absence, Time/Tracking
+ Conversant with Support practices and is sensitive to SLA
+ Good to have: Ticket handling in ServiceNow
+ Good to have: Experience with Agile Methodologies
+ Experience working with functional HR teams in the development and implementation of technical solutions that improve efficiencies and performance
+ Proven background in problem solving and partnership in a global environment
+ Passion for working with people and systems, and a strong interest in helping customers succeed
+ Ability to maintain personal and confidential information
+ Self-starter and ability to work independently but also collaborate across teams
+ Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary
#LI-AV1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
25WD87219
**Position Overview**
Autodesk is searching for a Workday Production Support Analyst. At Autodesk, we believe that you can #makeanything, and the right candidate would bring that mindset to the HR Technology team and the systems, processes, and programs we support. As the Senior Workday Analyst, you will have an opportunity to optimize Workday to support our people and deliver an amazing employee experience.
Our team, People Data Operations, is responsible for back-office operations and services supporting global people programs and services to be delivered globally at scale. This group partners closely with People & Places teams and partners to provide high-scale operational reporting and data support services.
**Responsibilities**
+ Configure, support and optimize the design, development and performance of Workday and related business data systems and processes globally
+ Assist with Workday releases by evaluating and testing feature changes and recommending process or system optimization in alignment with business goals
+ Troubleshoots and resolves production support issues in partnership with People Data Operations team, ESE (IT) team and other cross functional teams as necessary with exceptional customer service
+ Collaborates with partners in People Experience, Payroll, Finance, Total Rewards, DES and others to provide support for requests such as minor configuration enhancements and break-fix needs
+ Provides security role administration support in HR tools proactively and upon request
+ Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws in close coordination with People and Places teams, ESE (IT) and Regional People Services Teams
+ Continuously increases technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc
+ Assists the PPL COEs and other People Experience teams with the process flows, data analysis, configuration and EIB loads associated with annual and off cycle events such as performance evaluations, merit increases, bonus payments, and job structure enhancements
+ Monitor and analyse Workday performance and make recommendations to deliver greater operational efficiency and effectiveness
+ Assists with software implementation and upgrades
+ Actively participates in user acceptance testing and documentation
+ Assists end-users and internal teams on Workday related issues
+ Ensure team and system compliance with regulatory requirements, including GDPR, SOX and other control narratives and matrices
+ Comply with HR Technology and IT change control processes
**Minimum Qualifications**
+ 2-3 years professional experience in Workday Functional. Workday certification preferred Bachelor's degree or equivalent preferred
+ Must have knowledge in more than one module in Workday. Workday Core HCM & Compensation knowledge is preferable
+ Module Specific knowledge is added advantage. Ex- Workday Security, Onboarding, Recruitment, Benefits, Talent, Compensation, or Absence, Time/Tracking
+ Conversant with Support practices and is sensitive to SLA
+ Good to have: Ticket handling in ServiceNow
+ Good to have: Experience with Agile Methodologies
+ Experience working with functional HR teams in the development and implementation of technical solutions that improve efficiencies and performance
+ Proven background in problem solving and partnership in a global environment
+ Passion for working with people and systems, and a strong interest in helping customers succeed
+ Ability to maintain personal and confidential information
+ Self-starter and ability to work independently but also collaborate across teams
+ Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary
#LI-AV1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
This advertiser has chosen not to accept applicants from your region.
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6
Salesforce Production Support Analyst
Bengaluru, Karnataka
Movate
Posted 2 days ago
Job Viewed
Job Description
Position -- Permanent
Role – Salesforce Production/Business Support Analyst
Experience – 4-6 Years
Location – Chennai/Bangalore
Work Mode – WFO
Shift – Rotational (Morning, Afternoon, Night)
POSITION OVERVIEW
We are seeking a Production/Business Support specialist to provide application and BAU support for our Client Systems, particularly, our Salesforce CRMs. This role is responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data. This role will also contribute to knowledge base and training material development, and support Service Level Agreement (SLA) initiatives to streamline processes and reduce resolution times.
RESPONSIBILITIES
- Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience.
- Address non-self-serviceable requests, including configuration updates, data uploads, and bulk changes using tools like Salesforce Data Loader.
- Log, prioritize, and collaborate with product teams on resolving Salesforce bugs and complex technical issues.
- Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
- Investigate and resolve data synchronization and upload errors across Salesforce and integrated systems.
- Manage user accounts, roles, and permissions in compliance with security policies.
- Maintain optimal system performance by proactively identifying and resolving potential issues.
- Support user onboarding with training sessions and create knowledge base articles, training materials, and run books for common issues.
- Gather user feedback and pain points, sharing insights with product teams to inform enhancements.
- Contribute to quality assurance by validating new features and updates for functionality and reliability.
- Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.
Required Skills
- 4-6 Years’ experience in Salesforce
- 3 Years of support experience
- Strong analytical and troubleshooting skills, with the ability to diagnose and resolve application and data issues.
- Proficiency in Salesforce configuration (e.g., workflows, validation rules, permissions, reports, dashboards).
- Experience with data tools like Salesforce Data Loader for bulk updates and uploads.
- Familiarity with resolving integration errors and providing creative solutions to system limitations.
- Excellent communication skills to explain technical details clearly and concisely to users.
- Experience in knowledge base management, documentation, and process improvement.
- Background in Salesforce and other digital application technical support is a strong advantage.
Qualifications
- Bachelor’s degree in computer science or related field.
This advertiser has chosen not to accept applicants from your region.
7
Lead Production Efficiency Analyst
440010 Nagpur, Maharashtra
₹80000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a major player in the industrial sector, is seeking a motivated Lead Production Efficiency Analyst to be based in Nagpur, Maharashtra, IN . This role is designed for a proactive individual focused on maximizing output, minimizing waste, and optimizing resource allocation within our manufacturing operations. The ideal candidate will possess strong analytical skills, a deep understanding of production processes, and a commitment to continuous improvement. You will be responsible for collecting and analyzing production data, identifying key performance indicators (KPIs), and developing reports that highlight trends, inefficiencies, and opportunities for enhancement. Your work will involve collaborating closely with production floor supervisors, engineers, and management teams to implement efficiency improvements and monitor their impact. This includes conducting time studies, workflow analyses, and root cause investigations for production discrepancies. Developing and recommending strategic initiatives to boost productivity, reduce operational costs, and improve product quality will be a core function. You will also play a part in training and mentoring junior analysts and operational staff on efficiency methodologies and best practices, such as Lean Manufacturing or Six Sigma principles. The successful candidate will have a Bachelor's degree in Industrial Engineering, Operations Management, or a related quantitative field. A minimum of 4-6 years of experience in production analysis, process improvement, or a similar role within a manufacturing environment is required. Proficiency in data analysis tools (e.g., Excel, SQL, BI tools) and excellent problem-solving and communication skills are essential. This is a fantastic opportunity to make a tangible impact on operational performance and contribute to the strategic goals of a leading industrial organization.
This advertiser has chosen not to accept applicants from your region.
8
Senior Production Quality Analyst
302001 Jaipur, Rajasthan
₹800000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and experienced Senior Production Quality Analyst to oversee quality control processes within their manufacturing facility in Jaipur, Rajasthan . This role is vital for ensuring that all manufactured products meet the highest standards of quality and compliance. You will be responsible for developing, implementing, and monitoring quality assurance procedures throughout the production lifecycle. This includes conducting rigorous inspections of raw materials, in-process goods, and finished products; analyzing production data to identify trends and areas for improvement; and developing corrective action plans to address any quality deviations. The Senior Production Quality Analyst will collaborate closely with production teams, engineers, and management to foster a culture of quality excellence. Key duties involve performing root cause analysis for quality issues, validating new manufacturing processes, and ensuring adherence to industry-specific quality standards and regulations. You will also be tasked with managing quality documentation, preparing regular reports on quality performance metrics, and training junior quality control staff. The ideal candidate will possess a strong understanding of statistical process control (SPC) methodologies, Six Sigma principles, and other quality management tools. Excellent analytical, problem-solving, and decision-making skills are essential. You must have proven experience in a quality assurance or quality control role within a manufacturing environment. Strong communication and interpersonal skills are necessary for effective collaboration with cross-functional teams. A Bachelor's degree in Engineering (Mechanical, Industrial, or a related field) or a relevant scientific discipline is required, along with a minimum of 5 years of progressive experience in quality assurance within manufacturing. Familiarity with quality management systems (e.g., ISO 9001) is highly desirable. This is a hands-on role based at our facility in Jaipur, Rajasthan .
This advertiser has chosen not to accept applicants from your region.
9