194 Production Consultant jobs in India

This  is  Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution .

The O pportunity

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. The Linux System Administrator is responsible for the provisioning, installation, configuration, operation, and maintenance of Linux systems, hardware and software. He/she participates in technical research and development to enable continuing innovation within the infrastructure, ensures that system hardware, operating systems, software systems, and related procedures are up to date and support our business requirements.

He/she will assist project teams with technical issues and be able to participate in different business projects as technical expert, or to propose choices between different solutions. These activities include the definition of needs, benefits, and technical strategy, taking into account budgetary aspect and the adherence to the standards.

He/she takes care of maintaining the high availability of our online payment systems by putting in place robust and up to date solutions, assuring special care when applying changes, and respecting the change management process in place.

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Day-to-Day Responsibilities

System Operating tasks:

• Participation to business or infrastructure projects

• Support of daily operations (using our standard ticketing tool SNOW)

• Install new servers, rebuild existing servers, configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Develop and maintain installation and configuration procedures.
• Contribute to the development and the maintenance of our system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.
• Install, configure and maintain middleware linked with operating systems as Apache, Jboss, and Tomcat.

Operations and Support:

• Perform daily system availability checks, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to check that all mechanisms put in place send their information to the central logger, adapt server configuration to regulations (e.g. PCI)
• Investigate and troubleshoot system-related issues.
• Repair and recover from hardware or software failures.  Coordinate and communicate with impacted bodies, notably by publishing incident reports.

Maintenance:

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  
• Maintain data center environmental and monitoring equipment.

 Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelor (3-year) degree or equivalent, with a technical background, such as engineering or computer science.
• Linux Red Hat and CentOS knowledge is mandatory.
• Networking knowledge is a plus.
• Knowledge in Apache, Jboss or Tomcat is a plus.
• Positive attitude for problem solving; must be able to deal with a variety of problems and to propose different solutions, determining which one is best.
• Team-work capability is essential, as is spontaneous sharing of information, both towards colleagues and towards management. Must be able to comply with the reporting rules in place.
• Good communication skills; must be able to interpret and exchange information with others, which involves terminology or concepts not familiar to many people; and also to provides occasional technical guidance.
• Must be able to work into an international environment in which standards have been put in place.
• Regularly provide advices and recommend actions involving rather complex issues. May resolve problems within established practices.
• Must be able to express himself (oral and written) in English, in addition to French or Dutch.
• Passive knowledge of the other official Belgian language is a plus, or will have to be acquired on the job otherwise.

• Must be able to use the standard office tools available within the company: portable PC running MS Windows and the MS Office suite. 

• Be on call (in a duty role shared with colleagues) to support our systems and business on a 24/7 basis.
• Responsibilities sometimes require working evenings and weekends.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – Production Support

As Analyst IT Operations, you will be involved in 24*7 L2 Production Support in an onshore-offshore model and is assigned to receive, analyze and identify solutions for all types of priority production issues/tickets. You will be the Primary technical got-to resource, work in shifts on rotation basis, and may have to provide on-call support in 24*7 environment, and during non-business hours when needed. You should be able to handle the technical issues independently and must be able to exhibit being hands-on, pro-active, with flexible schedule and quick adapter to meet organizational needs.

Specific responsibilities of the beneficiary include (but not limited to), supporting the production support team and their work assignments, service levels, design & execute process improvements and undertake tasks as needed to allow the production support Manager to focus on the overall service improvements. 

Resource will be the key in identifying remediation tasks and implement solutions to reduce number of production incidents, Interaction with business users for requirement clarification and resolution of incidents reported, responsible for root cause analysis for major incidents. 

Resource will be the key in providing workaround solution of production batch issues, assign tickets to team members, track fixing of issues and verification of the break-fixes, performing root cause analysis of issues and arriving at a permanent fix to avoid recurrence of the issues, process improvement to improve system stability and performance.

Ensure compliance with corporate standards, policies and regulations (SOX, PHI, and PII etc). This role will collaborate with teams spanning multiple business units 

Offshore: All are on rotational basis: M-F rotation among two shifts 9 hours each between (6:30 AM IST- 3:30 PM IST or 12:30 – end 9:30 PM IST: Work from office India). 

Sat-Sun & US Eastern Holiday : rotation among 3 shifts (6:30 AM IST- 3:30 PM IST or 12:30 – end 9:30 PM IST or 9:15 PM IST-6:30 AM IST): Work from office India 

Responsibilities

Qualifications we seek in you!

Minimum Qualifications/skills

Preferred qualifications/skills

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Marketing Title.

In this role, you will:
• Experience developing applications based on microservices architecture is highly desirable.
• Experience in Java programming language with experience in Spring/Springboot framework.
• Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept.
• Capability to handle multi-tasks and work under pressure.
• Strong interpersonal and communication skills to communicate effectively and confidently.
• Must be able to work independently in ambiguous conditions and have intellectual curiosity.
• Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours.
• Customer obsessed with a desire to solve problems and remove blockers.
• Experience in Java programming language with experience in Spring/Springboot framework.
• Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept.
• Knowledge of Test automation tools JUnit, Selenium, Cucumber
• Capability to handle multi-tasks and work under pressure.
• Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours.

To be successful in this role, you should meet the following requirements :

• Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD)
• Secondary Skills: Postgres DB, NIFI, KAFKA