534 Production Systems jobs in India
Senior Analyst, Production Systems
Posted 3 days ago
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
T he Senior Analyst, Production Systems is responsible for supporting applications by responding to and resolving production Incidents and Service Requests. This is accomplished by diagnosing production support system problems, interacting effectively with internal customers and system vendors. The Analyst performs systems maintenance and ensures documentation standards and procedures are in place and evaluates opportunities for process improvement. This individual also can function as a project manager while focusing on multiple, technically complex, mission-critical, and/or high profile issues.
Your Responsibilities
+ Manage customer escalations and issue triage efficiently.
+ Track and report key metrics.
+ Research trends to prevent issues by collaborating with experts to implement fixes.
+ Manage technology group transition plans.
+ Diagnose system failures and implement solutions; communicate key customer updates to management.
+ Ensure documentation is updated in the system management tools.
+ Conduct application readiness tests post-maintenance and provide critical support coverage on a rotating basis.
+ Utilize SQL, MAXL, and other programming languages for issue diagnosis and resolution.
+ Engage in network troubleshooting and monitor application performance, making updates as needed.
+ Train customers and enforce security policies consistently.
+ Work closely with management to develop and enhance application processes and internal procedures
+ Continuous review of current documentation utilized by support team. Update and communicate changes as needed.
+ Diagnose and analyze monthly metrics to identify improvements needed to reduce reoccurrences of issues.
+ Identify issue trends and report information to Manager and Problem Management team.
+ Collaborate with the Implementation Project Manager to guide the functional strategy of assigned projects.
+ Provide insights on documented requirements for system improvements and feasibility.
+ Direct software developers in creating functional designs and assist with testing activities, including User Acceptance Testing.
+ Manage prototype demonstrations and analyze technical trade-offs, communicating these to stakeholders.
+ Conduct ad hoc queries, interpret data models, and analyze software designs to understand technical capabilities and limitations.
+ Support compliance with operational standards like change management and disaster recovery.
+ Facilitate customer understanding of the software development lifecycle, managing their expectations and explaining workflow impacts.
+ Provide Oversight of project analysis, project planning, task strategy, and mentoring of other Business Analysts to provide leadership assisting with problem resolution across projects.
+ Provide budget management, resource management, and project status reporting for assigned projects.
+ Communicate regularly with management team members regarding task or project status and opportunities to improve service levels or business processes. Escalate issues as appropriate to ensure quality serv ice
Qualifications & Experiences:
**Educational and Professional Qualifications:**
+ Bachelor's degree in MIS/CIS or Computer Science preferred, or equivalent business or technology education/training/experience. Advanced degree preferred.
+ Professional certification in business or IT (e.g., consulting, PeopleSoft) preferred
+ ITIL certification preferred
**Technical Expertise:**
+ At least 5 years combined technical and functional business experience
+ Minimum of 3 years' Information Technology experience.
+ Demonstrated ability to successfully perform the various aspects of the Analyst role across multiple, complex system implementations with custom and third-party applications
+ Ability to work as part of a self-directed team, in which you determine your tasks daily in coordination to co-workers, rather than waiting for work to be assigned to you.
+ In depth understanding of client-server architecture and custom web application development projects · In depth understanding of with structured development methodologies such as Waterfall and Agile (SDLC)
+ In depth understanding of relational databases and queries · Knowledge of XML, HTML and web services
+ Advanced skills using the MS Office suite and process modeling tools
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
Senior Analyst, Production Systems
Posted 3 days ago
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
T he Senior Analyst, Production Systems is responsible for supporting applications by responding to and resolving production Incidents and Service Requests. This is accomplished by diagnosing production support system problems, interacting effectively with internal customers and system vendors. The Analyst performs systems maintenance and ensures documentation standards and procedures are in place and evaluates opportunities for process improvement. This individual also can function as a project manager while focusing on multiple, technically complex, mission-critical, and/or high profile issues.
Your Responsibilities
+ Manage customer escalations and issue triage efficiently.
+ Track and report key metrics.
+ Research trends to prevent issues by collaborating with experts to implement fixes.
+ Manage technology group transition plans.
+ Diagnose system failures and implement solutions; communicate key customer updates to management.
+ Ensure documentation is updated in the system management tools.
+ Conduct application readiness tests post-maintenance and provide critical support coverage on a rotating basis.
+ Utilize SQL, MAXL, and other programming languages for issue diagnosis and resolution.
+ Engage in network troubleshooting and monitor application performance, making updates as needed.
+ Train customers and enforce security policies consistently.
+ Work closely with management to develop and enhance application processes and internal procedures
+ Continuous review of current documentation utilized by support team. Update and communicate changes as needed.
+ Diagnose and analyze monthly metrics to identify improvements needed to reduce reoccurrences of issues.
+ Identify issue trends and report information to Manager and Problem Management team.
+ Collaborate with the Implementation Project Manager to guide the functional strategy of assigned projects.
+ Provide insights on documented requirements for system improvements and feasibility.
+ Direct software developers in creating functional designs and assist with testing activities, including User Acceptance Testing.
+ Manage prototype demonstrations and analyze technical trade-offs, communicating these to stakeholders.
+ Conduct ad hoc queries, interpret data models, and analyze software designs to understand technical capabilities and limitations.
+ Support compliance with operational standards like change management and disaster recovery.
+ Facilitate customer understanding of the software development lifecycle, managing their expectations and explaining workflow impacts.
+ Provide Oversight of project analysis, project planning, task strategy, and mentoring of other Business Analysts to provide leadership assisting with problem resolution across projects.
+ Provide budget management, resource management, and project status reporting for assigned projects.
+ Communicate regularly with management team members regarding task or project status and opportunities to improve service levels or business processes. Escalate issues as appropriate to ensure quality serv ice
Qualifications & Experiences:
**Educational and Professional Qualifications:**
+ Bachelor's degree in MIS/CIS or Computer Science preferred, or equivalent business or technology education/training/experience. Advanced degree preferred.
+ Professional certification in business or IT (e.g., consulting, PeopleSoft) preferred
+ ITIL certification preferred
**Technical Expertise:**
+ At least 5 years combined technical and functional business experience
+ Minimum of 3 years' Information Technology experience.
+ Demonstrated ability to successfully perform the various aspects of the Analyst role across multiple, complex system implementations with custom and third-party applications
+ Ability to work as part of a self-directed team, in which you determine your tasks daily in coordination to co-workers, rather than waiting for work to be assigned to you.
+ In depth understanding of client-server architecture and custom web application development projects · In depth understanding of with structured development methodologies such as Waterfall and Agile (SDLC)
+ In depth understanding of relational databases and queries · Knowledge of XML, HTML and web services
+ Advanced skills using the MS Office suite and process modeling tools
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
Senior Analyst, Production Systems
Posted today
Job Viewed
Job Description
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
The Senior Analyst, Production Systemsis responsible for supporting applications by responding to and resolving production Incidents and Service Requests. This is accomplished by diagnosing production support system problems, interacting effectively with internal customers and system vendors. The Analyst performs systems maintenance and ensures documentation standards and procedures are in place and evaluates opportunities for process improvement. This individual also can function as a project manager while focusing on multiple, technically complex, mission-critical, and/or high profile issues.
Your Responsibilities
Manage customer escalations and issue triage efficiently.
Track and report key metrics.
Research trends to prevent issues by collaborating with experts to implement fixes.
Manage technology group transition plans.
Diagnose system failures and implement solutions; communicate key customer updates to management.
Ensure documentation is updated in the system management tools.
Conduct application readiness tests post-maintenance and provide critical support coverage on a rotating basis.
Utilize SQL, MAXL, and other programming languages for issue diagnosis and resolution.
Engage in network troubleshooting and monitor application performance, making updates as needed.
Train customers and enforce security policies consistently.
Work closely with management to develop and enhance application processes and internal procedures
Continuous review of current documentation utilized by support team. Update and communicate changes as needed.
Diagnose and analyze monthly metrics to identify improvements needed to reduce reoccurrences of issues.
Identify issue trends and report information to Manager and Problem Management team.
Collaborate with the Implementation Project Manager to guide the functional strategy of assigned projects.
Provide insights on documented requirements for system improvements and feasibility.
Direct software developers in creating functional designs and assist with testing activities, including User Acceptance Testing.
Manage prototype demonstrations and analyze technical trade-offs, communicating these to stakeholders.
Conduct ad hoc queries, interpret data models, and analyze software designs to understand technical capabilities and limitations.
Support compliance with operational standards like change management and disaster recovery.
Facilitate customer understanding of the software development lifecycle, managing their expectations and explaining workflow impacts.
Provide Oversight of project analysis, project planning, task strategy, and mentoring of other Business Analysts to provide leadership assisting with problem resolution across projects.
Provide budget management, resource management, and project status reporting for assigned projects.
Communicate regularly with management team members regarding task or project status and opportunities to improve service levels or business processes. Escalate issues as appropriate to ensure quality service
Qualifications & Experiences:
Educational and Professional Qualifications:
Bachelor’s degree in MIS/CIS or Computer Science preferred, or equivalent business or technology education/training/experience. Advanced degree preferred.
Professional certification in business or IT (e.g., consulting, PeopleSoft) preferred
ITIL certification preferred
Technical Expertise:
At least 5 years combined technical and functional business experience
Minimum of 3 years’ Information Technology experience.
Demonstrated ability to successfully perform the various aspects of the Analyst role across multiple, complex system implementations with custom and third-party applications
Ability to work as part of a self-directed team, in which you determine your tasks daily in coordination to co-workers, rather than waiting for work to be assigned to you.
In depth understanding of client-server architecture and custom web application development projects · In depth understanding of with structured development methodologies such as Waterfall and Agile (SDLC)
In depth understanding of relational databases and queries · Knowledge of XML, HTML and web services
Advanced skills using the MS Office suite and process modeling tools
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.Production / Systems Planner | FMCG / Pharmaceutical Manufacturing Industry
Posted today
Job Viewed
Job Description
Production / Systems Planner | FMCG / Pharmaceutical Manufacturing Industry
- Generous salary package
- South Eastern suburbs
- Pharmaceutical Manufacturing industry
The role:
We have an exciting opportunity for a hands-on Production Planner to plan and execute production activities and help implement and improve current systems on site. You will be proactive, have a positive attitude and be flexible to support internal team and external stakeholders, including supply chain, purchasing and production.
The successful candidates will have:
- Proven experience as a Production Planner or similar role - FMCG/pharmaceutical/food background highly desired
- Understanding of short-shelf life and sterile products
- Excellent analytical, organisational and planning skills
- Ability to drive and apply continuous process improvement strategies
- Excellent communication and interpersonal skills.
- Intermediate to advanced computer skills
- Strong experience with ERP/MRP/SAP or similar systems
- Tertiary qualifications in Operations, Supply Chain or a related business discipline desired
Don’t miss out on a great opportunity to join a growing business! APPLY NOW!
For more information email or call 0407 300 881 for a confidential discussion.
IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.
Apply Now
Process Improvement Lead
Posted 3 days ago
Job Viewed
Job Description
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
Process Improvement Lead
Posted 3 days ago
Job Viewed
Job Description
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
Process Improvement Manager
Posted 3 days ago
Job Viewed
Job Description
Job ID
224588
Posted
18-Jun-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Hyderabad - Telangana - India
**Why CBRE Business Services Organization (BSO):**
When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.
CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.
**Job Title - Process Improvement Manager**
**About the Role:**
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.
We are seeking a highly skilled and experienced Black Belt professional (at least 8 years experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.
**What You'll Do:**
+ Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools/techniques.
+ Business risk identification - Identify key business process risks and act to mitigate them.
+ Process standardization and management -
+ Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.
+ Manage a detailed project/program plan to track progress and perform risk management to mitigate the risks.
+ Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.
+ Process documentation - Map and document processes targeted for transformation.
+ Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and/or automation tools and practices, aiming to stabilize and maintain the delivered changes.
+ Communication Management -
+ Work with and communicate effectively to all levels of the organization (Board Members, Associate Directors, Managers, Continuous Improvement Champions, Operations Specialists, etc).
+ Collaborate with cross-functional teams to develop and implement improvement initiatives.
**What You'll Need:**
+ Master's degree in a related field
+ Demonstrated experience in Finance BPO/outsourcing while working in a similar role
+ Very strong project management and stakeholder management skills, ability to influence stakeholders to ensure project success
+ Excellent English language and strong communication and presentation skills.
+ Proactive problem solver, able to work independently on multiple assignments and comfortable working in a team spread across geographies
+ Demonstrated portfolio of successful medium-large projects and hard savings
+ Strong knowledge and understanding of Lean Six Sigma methodologies and tools
+ Excellent analytical and problem-solving skills
+ Ability to effectively collaborate and influence cross-functional teams
+ Preferred Experience:
+ Peoplesoft
+ ServiceNow
+ Yardi
+ Coupa
+ HighRadius
+ Preferred Qualifications:
+ Certification as a Lean Six Sigma Black Belt
+ Experience in implementing Lean Six Sigma in a real estate industry
+ Experience using statistical software and tools for data analysis.
**Company Perks and benefits:**
Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
Food & Snacks: Free Meals & snacks are provided in all shifts.
Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.
**Our Values in Hiring:**
At CBRE, we are committed to fostering a culture where everyone feels they belong.
We value diverse perspectives and experiences, and we welcome all applications.
**CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Process Improvement Lead
Posted 4 days ago
Job Viewed
Job Description
Job Location: Noida Sec 135
Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)
Certification: Six Sigma (Mandate)
About the Role:
As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.
Key Responsibilities:
- Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
- Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
- Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
- Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
- Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes
Skills and Qualifications:
- 7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
- Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
- Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
- Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
- Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
- Exceptional storytelling, presentation, and consulting skills for executive-level communication.
- Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
- Project management and leadership capabilities, including stakeholder influence and cross-team coordination
- Process-improvement expertise and intellectual curiosity to drive testing and actionable change
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
Process Improvement Lead
Posted today
Job Viewed
Job Description
Job Location: Noida Sec 135
Work Timings: Fully Night Shifts - All 5 Days WFO (Mandate)
Certification: Six Sigma (Mandate)
About the Role:
As an innovation leader, you'll be the central coordinator of several innovation initiatives for clients operations & processes, ensuring objective alignment and systematic execution. You'll be responsible for providing actionable insights, compelling narratives, and to propose and drive business transformation initiatives for clients.
Key Responsibilities:
- Synthesize data analysis into compelling narratives for different stakeholders (internal/external).
- Partner with the client success leader to identify and prioritize innovation opportunities across clients CX operations
- Lead and mentor a team of 3–4 business analysts, setting priorities and ensuring quality and consistency of insights
- Champion continuous-improvement initiatives by developing business cases, estimating ROI, and driving execution with cross-functional teams
- Collaborate with operations, process excellence, and technology teams to implement recommendations and track outcomes
Skills and Qualifications:
- 7–12 years of experience in analytics, consulting, or process-improvement roles within BPO/CRM environments
- Deep understanding of contact-center metrics (CSAT, FCR, AHT) and customer-journey mapping
- Proven track record of leading teams, influencing C-suite stakeholders, and delivering measurable business impact
- Comfortable operating in a global, multi-geography delivery model, liaising across NA, EU, APAC sites
- Strong analytical acumen for interpreting complex data patterns and conducting root-cause analysis
- Exceptional storytelling, presentation, and consulting skills for executive-level communication.
- Proficiency in BI tools (Power BI, Tableau), Excel, SQL, and familiarity with analytics software or AI platforms
- Project management and leadership capabilities, including stakeholder influence and cross-team coordination
- Process-improvement expertise and intellectual curiosity to drive testing and actionable change
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
Process Improvement Engineer
Posted today
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Job Description
Responsibilities:
- Analyze existing manufacturing processes to identify areas for improvement.
- Develop and implement strategies to reduce waste, improve quality, and increase efficiency.
- Apply lean manufacturing and Six Sigma principles to optimize workflows.
- Design and conduct experiments to test process improvements.
- Document new processes and train relevant personnel.
- Collaborate with cross-functional teams to implement process changes.
- Monitor and analyze key performance indicators (KPIs) related to production.
- Utilize process mapping and statistical analysis tools.
- Lead and manage projects aimed at process optimization.
- Champion a culture of continuous improvement throughout the organization.
Qualifications:
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related discipline.
- Proven experience in process improvement or manufacturing engineering roles.
- Certification in Lean Six Sigma (Green Belt or Black Belt preferred).
- Strong understanding of lean manufacturing principles and methodologies.
- Proficiency in data analysis and statistical process control (SPC).
- Excellent problem-solving, analytical, and critical thinking skills.
- Effective communication and interpersonal skills for team collaboration.
- Ability to work independently and manage projects remotely.
- Experience with project management.
- A results-driven attitude with a focus on quality and efficiency.