154 Professional Services jobs in India

Professional Services Engineer

Bengaluru, Karnataka NetApp

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**Job Summary**
NetApp, recognized as one of the top workplaces, presents an exciting opportunity for Professional Services Engineer with our Global Services and Solution Center. We provide solution consulting and post-sales technical expertise for the automation to orchestrate NetApp products and infrastructure management. The engineer may be involved in translating business processes into automated tasks, as well as deploying automation tools and tasks into customers' environments, ensuring integration with existing infrastructure. The engineer might need provide follow-up support to company sales staff and customer personnel by disseminating technical information on automation design and implementation.
**Job Requirements**
o Proficiency with Python and PowerShell scripting languages is must.
o Proficiency in working with REST APIs is must.
o Proficiency in one of the infrastructure management tools Ansible or Terraform is must and knowledge on other is required.
o Knowledge with Bash scripting would be an added advantage.
o Knowledge with Structure and Non-Structured Databases is required.
o Infrastructure knowledge and experience with Storage and/or Cloud is required.
o Good Knowledge and experience with NetApp ONTAP systems is must.
o Experience in Agile/Scrum process for DevOps deliveries is required.
o Knowledge with tools like Azure DevOps, Confluence, Jira and GitHub would be an added advantage.
o Demonstrate the ability to take ownership and responsibility for assigned tasks.
o Strong verbal and written communications skills are essential and are utilized in communicating with team members and managers.
o Exhibit strong collaboration skills when working with team members and managers in a team environment to share best practices and meet aggressive goals and meet high quality standards.
o Have a strong understanding of customer environment architecture and its impact on project planning and execution with a customer-centric approach.
o Excellent collaboration skills when engaging with customers' technical representatives in diverse situations, ensuring a comprehensive understanding of customer expectations and effectively meeting them.
o Capable of providing ad-hoc knowledge transfer and delivering organized demonstrations of our methodologies to train customers.
o Able to self-manage engagements, lead and delegate different functions within a project to ensure customer success.
**Education**
Typically requires a minimum of 7 years of related experience with a Bachelor's degree, and preferably 8-10 years; or 7-9 years and a Master's degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
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Professional Services Engineer

Bengaluru, Karnataka NetApp

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**Job Summary**
The Professional Services Engineer (PSE) in our Global Services Solutions Centre provides post-sales technical expertise during the installation, implementation, migration and maintenance of company products. This individual may be involved in implementing detailed customer installation requirements, as well as ensuring that client's needs have been met and that the product/solution is fully functioning according to specification. The PSE provides follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
**Job Requirements**
- Requires high level understanding of the NetApp portfolio of products and advanced knowledge of ONTAP.
- Strong understanding of Storage protocols and technologies (CIFS, NFS, S3, iSCSI, Fibre Channel switching and networks)
- Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap, WORM ) including administration and troubleshooting.
- Intermediate knowledge of performance troubleshooting ( To identify and isolate layers performance related issues )
- Data protection knowledge( SnapMirror , SVM-DR & SM- BC), possessing the ability to manually create jobs and manage them.
- An advanced level knowledge of several migration related products/technologies such as 7MTT, FLI, XCP, Blue XP copy & sync, DataDobi, Robocopy, and secure copy/Storage-X to successfully complete configuration, execution and troubleshooting of migration jobs.
- Proficient with SAN and host-based migration methodology such as LVM, ASM, DAG, Storage-V-Motion
- Basic understanding of object dataset and unstructured data migration.
- Possess the ability to work at the direction of PM's, as well as often self-manage engagements to ensure customer engagements.
- Possess awareness of customer architecture and how it affects migration planning and execution
- Articulate in the end-to-end Migration solutions, with an emphasis on being customer centric and focused
- Capable of training customers in ad-hoc knowledge transfer as well as organized demonstrations or our methodologies
- Knowledge of StorageGRID and NetApp Cloud Ontap Products ( CVO, FSx, ANF & GCNV) is desirable.
- Able to lead and delegate different functions within a project to ensure customer success.
- Strong verbal and written communications skills are essential and are utilized in communicating with team members, systems administrators, and managers.
- Built and maintained strong relationships with internal and external stakeholders
- Ability to work collaboratively with other engineers and managers in a team environment to share best practices and meet aggressive goals and meet high quality standards.
- Ability to work well with customers' technical representatives under a variety of circumstances to best understand and meet customer expectations.
- Positive, proactive, team-orientated attitude with a flexible and innovative approach to work
**Education**
Typically requires a minimum of 8 years of related experience with a bachelor's degree, and preferably 10 years; or 6 years and a master's degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.

Specialist - Professional Services

Gurgaon, Haryana S&P Global

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**About the Role:**
**OSTTRA India**
**The Role: Specialist - Professional Services**
**The Team:** The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures.
**The Impact:** Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
**What's in it for you:**
The role will primarily focus on delivering implementations & integrations.
This position may additionally be required to produce cross-training materials in the agreed, standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and engage in product UAT cycles.
Specialist - Professional Services at all levels are expected to collaborate with other members of professional services, and other internal teams, in order to deliver implementations & integrations.
The expected working hours in Gurgaon are 12 - 9pm. Some tasks, such as deployment of changes, is required on Sundays as part of the role.
This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.
The role is being opened to work on new initiatives within OSTTRA.
**Responsibilities:**
+ Implementation & Integration
+ Deliver implementations & integrations for multiple project types across the services (currently limited to ex. Traiana services) offered within the FX&S pillar at OSTTRA
+ Hand over to the operations teams once live
+ Day one check in with the customer
+ Finalising readiness to migrate to production, and liaising with the relevant counterparties (as required)
+ Undergoing the UAT phase with the customer directly, unilaterally identifying issues, investigating those issues, and resolving those issues with the relevant internal or external team
+ Gathering & setting up all required static data in UAT & production (as required)
+ System configuration in UAT and production environments
+ Connectivity & integration set up in the product
+ Connectivity & integration set up in IC and/or Adapters
+ Coordinate the development of the transformer based on the spec provided by Solution Design
+ Create any required routing in IC
+ Ensure that all integration changes & set ups undergo the required 4-eye checks prior to deployment in production
+ Ensure all integrations follow the integration standards outlined
+ Work effectively as part of a professional services project team on each implementation and/or integration, alongside a project manager and solution design manager
+ Work effectively with key internal stakeholders outside of professional services during the implementation and/or integration, such as the connectivity team, product or development teams
+ Demonstrate a positive customer experience during implementations & integrations, regardless of whether the Technical Project Manager leads discussions or is working behind the scenes on items
+ Update the PSA system (e.g. Monday.com) on a daily basis so that the project manager has the correct information on project status, risks, issues and dependencies
+ Creating and tracking UAT plans
+ Ensure all required implementation & integration documentation is produced in the standard formats defined, and is made available prior to the point of go-live, including the operations handover material
+ Effectively manage time so that tasks are completed by the expected due date
+ Cross-Training
+ Create cross-training materials in the pre-defined standardised formats on implementation & integration processes for project types
+ To lead implementation & integrations as a primary resource, while developing a secondary resource
+ Develop new core skills, and take on new project types
+ To assist a primary resource during implementation & integrations, while acting as a secondary resource
+ Where necessary during the professional services restructure, assist with other teams in their cross-training priorities and needs
+ Teamwork
+ Responsive, collaborative and engaged with the internal project management team assigned to each implementation and/or integration
+ Engage, be open and be objective in post-project retrospectives to develop the team further
+ Product UAT
+ Executing the required UAT runbook
+ Operations Escalations
+ Act as an escalation point for certain project types / services from a technical project management perspective
**What We're Looking For:**
+ Knowledge of a message formats such as FIX, XML, JSON or CSV
+ Work effectively as part of a team
+ Ability to define and document detailed workflow processes
+ Process-oriented with excellent organisational skills
+ Ability to fulfil required project tasks in a timely manner
+ Customer facing skills
+ Creative problem solver
+ Excellent verbal and written communication skills
+ Understanding of the services offered by the OSTTRA FX & S pillar
**The Location:** Gurgaon, India
**About Company Statement:**
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Gurgaon, Haryana, India
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Professional Services Engineer

Bengaluru, Karnataka NetApp

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**Job Summary**
We are looking for a motivated Professional Services Engineer 3 to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 3 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Administration of various NetApp Products, Implementing NetApp Best Practices, Troubleshooting, Performing NetApp ONTAP upgrades and Advanced Configurations. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies.
**Job Requirements**
Experienced in NetApp Storage (Deploying and administering NetApp Storage - CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools - ActiveIQ Unified Manager/ Insight, SnapCenter, Managing backup integration with NetApp technologies).
· Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening.
· Experience in other NetApp storage products like Cloud Volume ONTAP, Amazon FSXn, Azure NetApp Files, Storage grid, E-Series, SolidFire/HCI would be highly regarded.
· Experience in NetApp MetroCluster Architecture and Administration will be an added advantage.
· Experience in performing Switch Upgrades is desired.
· Experience in writing basic Python/Ansible scripts would be beneficial.
· A thorough understanding of other components in the infrastructure stack - compute, virtualization and networks.
· Strong understanding of Storage protocols and technologies.
· Knowledge in ITIL methodologies: Change, Incident, Problem and Configuration Management.
· ITIL Fundamentals certification desired.
· Working knowledge of monitoring platforms, backup and disaster recovery platforms.
· Experience in Linux and Windows System Administration
· Strong customer communication and documentation skills.
· Built and maintained strong relationships with internal and external stakeholders.
· Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
**Education**
Typically requires a minimum of 8 years of related experience with a bachelor's degree, and preferably 10 years; or 6 years and a master's degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.

Manager - Professional Services

Srinagar, Uttarakhand BQE Software

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Role Overview

We are seeking an experienced professional to join us as Manager – Professional Services , leading a team that delivers data migration, report customization, and client success. The ideal candidate to be a strong people manager with hands-on expertise in solution delivery, while also demonstrating the vision to scale processes and drive long-term service excellence. This role combines operational oversight with strategic input, ensuring day-to-day delivery while laying the foundation for future growth.


About Us

BQE Software is a global leader in SaaS solutions for professional services firms. Our flagship platform, BQE CORE , is an all-in-one solution for project management, billing, accounting, HR, and business intelligence. CORE empowers firms to streamline operations, improve profitability, and deliver better client outcomes. With a robust customer base, BQE continues to innovate and grow, adapting to the evolving needs of our customers and industries worldwide.



Key Responsibilities

Customer Engagement & Relationship Management

  • Oversee customer interactions (via email, Zoom, Zendesk, and other platforms) to ensure smooth transitions, accurate requirement gathering, and clear communication.
  • Build and maintain strong client relationships, serving as a trusted advisor for escalated or strategic engagements.
  • Ensure customers receive effective training, guidance, and change management support during implementations.


Operational Excellence

  • Review documentation, specifications, and processes to ensure consistent quality and compliance with BQE standards.
  • Monitor key delivery metrics (utilization, CSAT, turnaround time, project completion) and drive continuous improvement.
  • Identify inefficiencies, optimize workflows, and standardize best practices across data migration, reporting, and escalations.


Team Leadership

  • Lead and mentor a team of Professional Services Consultants, providing guidance on customer engagement, problem-solving, and service delivery.
  • Allocate work, monitor progress, and ensure timely resolution of customer requirements, escalations, and deliverables.
  • Conduct reviews, provide coaching, and drive skill development across communication, analytics, and product expertise.


Strategic Input & Collaboration

  • Support customers with strategic planning, providing insights on growth opportunities and process enhancements.
  • Collaborate with cross-functional teams (Customer Success, Product, Development, and Business Intelligence teams) to resolve complex client needs and relay product feedback.
  • Stay updated on industry trends, SaaS delivery practices, and emerging customer needs to strengthen BQE’s service model.


Project & Change Management

  • Oversee multiple projects to ensure they are delivered on time, within budget, and aligned to client goals.
  • Guide the adoption of new processes and technologies by supporting customers through implementation and change management.
  • Prepare and review reports, presentations, and recommendations for both internal and customer stakeholders.



Must Have Skills

  • 10-12 years of total experience in Solution Delivery, Professional Services, Technology Consulting, or Customer Success.
  • Minimum 5 years of people management experience.
  • Proven experience with SaaS implementations, data migration, and report customization (SSRS, SQL, Excel advanced features).
  • Strong client management and communication skills, including handling escalations.
  • Background in software/IT services, particularly involving customization, integrations, or development work, with exposure to client-facing solution delivery.
  • Hands-on experience with Zendesk or equivalent customer support platforms (such as Freshdesk, ServiceNow, Salesforce Service Cloud, Zoho Desk, or Jira Service Management). Strong analytical and problem-solving mindset, with ability to simplify complex issues.
  • Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
  • Background in software/IT services, particularly involving customization, integrations, or development-focused



Preferred Skills

  • Certifications in Project Management or Consulting.
  • Experience managing global clients and distributed teams across multiple time zones
  • Exposure to change management and driving adoption of new processes.
  • Demonstrated ability to link technical delivery to business value.
  • Prior experience in professional services for SaaS/enterprise software firms.
  • Strong presentation and stakeholder management skills for senior client interactions.
  • Experience with reporting & analytics tools beyond SSRS/SQL/Excel (e.g., Power BI, Tableau).
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Professional Services Consultant

Bengaluru, Karnataka Check Point Software

Posted 3 days ago

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Job Description

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.


If you want to make the world a safer place – you belong with us.


Job Location - Bhubaneshwar / Bangalore / Delhi / Mumbai


Major Responsibilities

  • Work as a designated Professional Services Consultant under the Check point India Services team
  • Deliver on-site and remote consulting services (design, implementation, optimization, audit, pre-sales, training etc)
  • Be the expert in the use of Check Point products and assist customers to see the best ROI from Check Point product an services
  • Setup labs and validate the design, migration procedure as per the project requirements
  • Review and break down technical workflow in accordance to the project timeline
  • Timely and proactive communication with customers, internal stakeholders throughout the project life cycle
  • Educate clients, partners on design, deployment and operation best practices in relation to specific business industry
  • Technical writing and PowerPoint presentation creation based on the project needs
  • Manage customer expectations in terms of projects schedule and delivery quality
  • Manage multiple client engagements simultaneously
  • Collaborate and work with Check point internal teams and partner relationships
  • Keep accurate daily records of project billable and non-billable time


Desired Background

  • 7-10 years of relevant experience
  • Experience with IT network design, implementation, consulting on security products
  • Strong exposure in Check point VSX, Provider-1, 61K Firewall and other network security products
  • Exposure in customer facing roles – consulting and pre-sales
  • Extensive troubleshooting skills
  • Very strong in Linux and Unix based OS
  • Willingness to learn new technologies, self-learner
  • Good to have experience in providing trainings
  • Experience with check point products deployment – advantage
  • Check point CCSM certification – advantage
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Professional Services Manager

Bengaluru, Karnataka Tuebora Inc

Posted 3 days ago

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Job Description

Professional Services Manager


Job Description



Position Overview:

We are looking to add to our team a Professional Services Manager who will have a strong background in managing IAM Projects / Hybrid Cloud Solutions from start to finish. In this role, you will manage and mentor a Team of Architects, PMs, and Implementation Engineers/Developers. You will own client and partner relationships and be responsible for daily/weekly communication for key stakeholders throughout implementations. You will manage and work collaboratively with subject matter experts at Tuebora to support our clients and partners through their onboarding experience, as well as assist in the recommendation of tools and development of new processes to enable team to delight our Customers and meet set KPIs.


What you will do:


PS Manager


  • Hire, inspire, mentor and grow people within PS organization including delivering annual performance appraisals
  • Day to day people management of Implementation Engineers, Architects, PMs, QA Testing resources
  • Responsible for project resource planning, cadence on following processes, developing artifacts, meeting/exceeding KPIs around budget, timeline, quality, profitability and staffing
  • Coordinate with cross-functional teams, focused on delivering new or upgraded existing services, product defect resolution and high priority enhancement requests
  • Oversight and understanding of all projects that team is delivering from inception to completion (or transition), including tracking and evaluation of project performance
  • Serves as an Escalation Point for Project Managers
  • Monitor and track project plans for all projects that includes follow-up on deliverables and action items to ensure they are completed on time, within budget, and with high quality
  • Provide proactive weekly communication to customers and internal stakeholders regarding project status, issues, risks
  • Work with cross-functional teams to define framework for scoping non-standard requests, determining client communication strategies, and setting scope of service to drive an exceptional customer experience
  • Support Sales team in managing RFP/POCs responses and assisting with development of prospect-facing materials


You’ll be successful in this role if you have:

  • 3+ years of demonstrated ability in implementing and running technical/process projects
  • Can demonstrate with data analytics current status on projects, areas of concern, project risks, and recommendations
  • Have 5+ years’ experience managing a highly productive teams of Architects, Implementation Engineers and Project Managers
  • Past experience as an Architect, Technical PM or IE in IAM Space. 5+ years’ experience in one or more of those roles involving IAM projects.
  • Full understanding of the nuances of delivery from all angles. Ideally have background in IAM Vendor/IAM Services.
  • Ability to speak and connect with both technical and business personnel, at all levels
  • Created project plans, managed risks and delivery of mid (10,000 user-base) to large (100K+ user-base) IAM deployments
  • Experienced with IAM processes, mapping customer pain-points to vendor solutions
  • Identify, evaluate and lead teams through prioritization of activities
  • Demonstrated success with process driven programs – scrums, metrics, checklists, repeatable methodologies, project post-mortems, etc
  • Customer focused with Customer Success top of mind
  • Excellent written and verbal communication skills
  • Demonstrated ability to deliver artifacts such as Requirements, Architecture, Design, Testing, etc.
  • Start-up mentality with wearing multiple hats and doing what it takes to drive Customer Success


Desired:

  • Preferably has managed IAM cloud deployment projects in past
  • Preferably has implemented Cloud (AWS/Azure or other) deployments
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Professional Services Recruiter

The Planet Group

Posted today

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Job Description

Non-Technical Recruiter (Accounts, Finance, Marketing, Engineering & Construction)

Shift timings : 6 PM -4 AM IST

About the Role

We are seeking an experienced and dynamic Recruiter to join our team, with a strong focus on non-technical roles across diverse industries. This role will primarily be responsible for sourcing, attracting, and hiring top talent in fields such as Accounting, Finance, Marketing, Electrical Engineering, Manufacturing, Drafting, and Construction Project Management .

Key Responsibilities

  • Full-Cycle Recruitment: Manage the end-to-end recruitment process including job posting, sourcing, screening, interviewing, offer negotiation, and onboarding for non-technical positions.
  • Role Specialization: Source and evaluate candidates for a broad range of roles, including but not limited to:
  • Accountants, Financial Analysts, Controllers
  • Marketing Coordinators, Managers, Content Specialists
  • Electrical Engineers, Manufacturing Engineers, Drafters
  • Construction Project Managers, Estimators

Preferred Qualifications

  • Experience recruiting for mid-level to senior roles in manufacturing, AEC (architecture, engineering, construction), or industrial sectors.

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Professional Services Operations Analyst

Bangalore, Karnataka Palo Alto Networks

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**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
Palo Alto Networks is looking for an Professional Services Operations Analyst to support the Professional Services team. You will report to the Operations Senior Manager and are responsible for supporting the NAM operations PS Ops team.
**Your Impact**
+ This position calls for someone who has exceptional attention to detail, extraordinary interpersonal skills, and the drive to thrive in a fast-paced, multi-tasking environment. This person is a self-starter, flexible, and has a high level of integrity.
+ Primary owner of Subcontractor Purchase Requisition process- create Engagement Letters for suppliers, build Purchase Request, track approvals
+ Manage supplier PO funds, support PS managers in adding additional funds
+ Track subcontractor costs for NAM for reporting and analytics
+ Update system and tools with required information and maintain the database up to date
+ Support pre-sales activities by building Statement of Works; build scope of services contract, track and manage review process.
+ Support PSA tool (Clarizen) in creating and setting up projects for delivery team
+ Maintains quality service by establishing and carrying out organization standards.
+ To identify and recommend opportunities and process improvements based on findings and analysis
+ Provide regular and ad-hoc reporting
**Your Experience**
+ Computer literacy qualified with bachelor degree in Computer Science, Math, Statistics or related field
+ 2 years relevant experience in an international reporting environment (6 years overall)
+ Ability to work in a dynamic, fast moving and demanding environment
+ Good communication skills with fluent English (both written and verbal)
+ Ability to collaborate with high-performing internal and outsourced teams
+ Efficient team player
+ Willingness to adapt and learn new systems, tools, and processes
+ Good knowledge and experience with SAP Ariba system is a plus
+ Well versed with GoogleSuite and MS Office applications
**The Team**
PS Operations team supports Professional Services, Focused Services, and Customer Success teams globally.
Our primary responsibilities are: Application support and release management, Automation / workflows, Enhancements / bug fixes,Resource management support, Subcontractor onboarding / invoice approval
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Application Developer, Professional Services

Mumbai, Maharashtra Amazon

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Job Description

Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Are you a Cloud Consultant who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the AWS Cloud?
Do you like to work on a variety of latest technology stack, business-critical projects at the forefront of application development and cloud technology adoption?
AWS ProServe India LLP is looking for an experienced cloud consultant, you will work with our internal customers in architecting, developing and re-engineering applications that can fully leverage the AWS Cloud in India. You will work on a variety of game changing projects, at the forefront of application development and cloud technology adoption. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company.
In order for applications to be cloud optimized they need to be architected correctly enabling them to reap the benefits of elasticity, horizontal scalability, automation and high availability. On the AWS platform services such as Amazon EC2, Auto Scaling, Elastic Load Balancing, AWS Elastic Beanstalk, Serverless Architectures, Amazon Elastic Container Services to name just a few, provide opportunities to design and build cloud ready applications.
Key job responsibilities
We are looking for hands on application developers with:
- App developer with hand-on experience in designing and developing web applications, APIs, microservices, and data integrations
- Java developers with strong proficiency in Java and hands-on experience in modern frameworks such as Spring Boot. Exposure to front-end or full-stack technologies like Angular, ReactJS, Vue.js, or Node.js is a plus
- Working knowledge of AWS services, experience with both SQL and NoSQL databases, and familiarity with modern communication protocols such as gRPC, WebSockets, and GraphQL.
- Knowledge of cloud-native design patterns, including microservices architecture and event-driven systems.
- Demonstrated experience building scalable and highly available applications on AWS, leveraging services such as Lambda, ECS, API Gateway, DynamoDB, S3, etc.
- Preferred experience in optimizing cloud-based architectures for scalability, security, and high performance.
- Experience working in Agile development environments, with a strong focus on iterative delivery and continuous improvement.
- Ability to advise on and implement AWS best practices across application development, deployment, and monitoring
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- 6+ years of experience in application technologies with 4+ years on any Cloud Platform.
- Programming Language experience (e.g. Java, Golang, etc.) with good understanding of OOAD principles
- Experience developing Microservices architecture and API Frameworks supporting application development.
- Experience in designing architecture for highly available systems that utilize load balancing, horizontal scalability and high availability.
- Hands-on experience using AI-powered developer tools
Preferred Qualifications
- Experience and technical expertise (design and implementation) in cloud computing technologies
- A passion for exploring and adopting emerging technologies, with a growth mindset and curiosity to experiment and innovate.
- Ability to think strategically across business needs, product strategy, and technical implementation, contributing to high-impact decisions.
- Code generation platforms (e.g. GitHub, AmazonQ Developer).
- Automated test case generation and AI-assisted code reviews.
- Integrating machine learning models into applications e.g., recommendation engines, NLP-based search, predictive analytics.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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