12 Proficient Employee jobs in India

Service Desk Analyst - Dutch Proficient

Bengaluru, Karnataka Weekday AI

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Job Description

Requirements

Key Responsibilities:

  • Incident Management: Provide first-line support for IT issues reported by users, including troubleshooting hardware, software, network, and system problems.
  • Service Request Fulfilment: Handle service requests such as password resets, access requests, and software installations.
  • Ticketing System Management: Log, prioritize, and categorize incidents and service requests in the ticketing system (e.g., ServiceNow, Jira).
  • User Communication: Communicate effectively with end-users, providing clear and timely updates on the status of their issues or requests.
  • Escalation: Escalate unresolved incidents to higher-level support teams, ensuring all relevant information is documented.
  • Documentation: Create and update knowledge base articles for common issues, enabling faster resolution for future incidents.
  • Remote Troubleshooting: Use remote access tools to diagnose and resolve issues for users across various locations.
  • Hardware & Software Troubleshooting: Assist with basic troubleshooting for desktops, laptops, printers, and mobile devices, including installing and configuring software.
  • Collaboration: Work closely with other IT teams (network, infrastructure, applications) to resolve more complex issues.
  • Service Level Agreements (SLA): Ensure all incidents and requests are resolved within agreed-upon SLAs.
  • Customer Service Focus: Maintain a high level of customer service, ensuring user satisfaction with timely resolution and clear communication.

 Skills & Qualifications:

  • Experience: 1-2 years of experience in a service desk or IT support role.
  • Technical Knowledge: Basic understanding of operating systems (Windows, Mac OS), common software applications (Microsoft Office, email clients), and hardware components.
  • Problem-Solving: Ability to diagnose and resolve basic IT issues efficiently.
  • Communication Skills: Strong verbal and written communication skills to effectively engage with end-users and technical teams.
  • Team Player: Ability to work collaboratively with colleagues and escalate issues when necessary.
  • Ticketing Systems: Experience with ticketing systems like ServiceNow, Jira, or similar.
  • Certifications (Preferred): ITIL Foundation, CompTIA A+, or equivalent certifications.
  • Time Management: Ability to manage multiple tickets and tasks while meeting deadlines.
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Project Coordinator (Proficient in Advance Excel)

Navi Mumbai, Maharashtra Allied Digital Services Ltd.

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Job Description

**Project Planning**:

- Assist the Project Manager in developing detailed project plans, timelines, and schedules.
- Help coordinate project resources and communicate with teams to ensure alignment with project goals.
- **Tracking and Reporting**:

- Monitor project progress and maintain tracking tools to ensure deadlines are met.
- Generate reports, charts, and updates to communicate project status to stakeholders.
- Identify any risks or delays and promptly report them to the Project Manager.
- **Documentation**:

- Maintain and organize project documentation, including contracts, reports, and meeting minutes.
- Ensure all project documentation is up-to-date and accessible to relevant stakeholders.
- **Communication and Coordination**:

- Act as the primary point of contact for internal teams and external stakeholders to facilitate communication.
- Schedule and coordinate meetings, briefings, and project review sessions.
- Ensure smooth communication between all departments involved in the project.
- **Budget and Resource Management**:

- Assist in tracking project budgets, expenses, and resource allocation.
- Ensure that resources are used efficiently and assist in resolving any discrepancies.
- **Risk Management**:

- Identify potential risks, issues, or bottlenecks in the project and escalate them to the Project Manager.
- Assist in developing contingency plans to address risks.
- **Support Project Manager**:

- Provide administrative support to the Project Manager in day-to-day project operations.
- Assist in the preparation of presentations, proposals, and other project-related materials.

Pay: Up to ₹360,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person
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Manager – Commercial, proficient in Korean / Mandarin / Japanese

Mumbai, Maharashtra Samsara Group

Posted 4 days ago

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Job Description

Candidate should be Graduate/Post Graduate with 8-10 years experience in similar capacity in Container Liner Shipping / Freight Forwarding and must be proficient in Korean / Mandarin /Japanese languages.


Must have a proven track record in dealing with Shippers/Intermediaries and leading corporates. Candidates should be able to identify potential customers, apply innovative methods to obtain target results and lead a sales team. Must have a good network and relationships with the players in local market and surrounding areas. Must have excellent oral and written communication skills. Should be able to correspond and communicate with Principals and customers independently.


Proficiency in Korean / Mandarin /Japanese is mandatory.

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Manager – Commercial, proficient in Korean / Mandarin / Japanese

Mumbai, Maharashtra Samsara Group

Posted today

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Job Description

Candidate should be Graduate/Post Graduate with 8-10 years experience in similar capacity in Container Liner Shipping / Freight Forwarding and must be proficient in Korean / Mandarin /Japanese languages.

Must have a proven track record in dealing with Shippers/Intermediaries and leading corporates. Candidates should be able to identify potential customers, apply innovative methods to obtain target results and lead a sales team. Must have a good network and relationships with the players in local market and surrounding areas. Must have excellent oral and written communication skills. Should be able to correspond and communicate with Principals and customers independently.

Proficiency in Korean / Mandarin /Japanese is mandatory.

This advertiser has chosen not to accept applicants from your region.

Manager – Commercial, proficient in Korean / Mandarin / Japanese

Mumbai, Maharashtra Samsara Group

Posted 1 day ago

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Job Description

Candidate should be Graduate/Post Graduate with 8-10 years experience in similar capacity in Container Liner Shipping / Freight Forwarding and must be proficient in Korean / Mandarin /Japanese languages.

Must have a proven track record in dealing with Shippers/Intermediaries and leading corporates. Candidates should be able to identify potential customers, apply innovative methods to obtain target results and lead a sales team. Must have a good network and relationships with the players in local market and surrounding areas. Must have excellent oral and written communication skills. Should be able to correspond and communicate with Principals and customers independently.

Proficiency in Korean / Mandarin /Japanese is mandatory.
This advertiser has chosen not to accept applicants from your region.

Local Case Intake Advisor - Proficient in Arabic

Bangalore, Karnataka AstraZeneca

Posted today

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Job Description

Job Title: Local Case Intake Advisor - Global Business Services

Career Level - C

Introduction to role:

Are you ready to make a difference in the world of patient safety? As a Local Case Intake Advisor, you'll be at the forefront of managing the intake, processing, and reporting of individual case safety reports (ICSRs) at the local level. This pivotal role supports specific local Marketing Companies, ensuring compliance with AstraZeneca and national regulatory requirements. You'll be the primary liaison between these Marketing Companies and GBS-PS, working under the guidance of Case Intake Team Managers. Your mission? Deliver routine activities independently, resolve moderate scope and complexity problems, and uphold company values and compliance standards.

Accountabilities:

Dive into the world of pharmacovigilance by supporting the processing and handling of ICSRs, including adverse event reporting from clinical and post-marketed sources for AstraZeneca products. Engage with Health Authorities for ICSR-related queries and contribute to the operational implementation of the Quality Management System. You'll manage procedural document management, AE/PV training requirements, quality incident reporting, and audit readiness. Collaborate on PV aspects related to Organised Data Collection Programmes, Digital and Social Media activities, and partnerships with external parties. Provide Patient Safety expertise within the local Marketing company, tackling issue management for key products, risk management, and action plan formulation. Participate in ad-hoc local Marketing Company projects to drive success.

Essential Skills/Experience:

  • Degree Qualified – Pharmacy/ Medical/ Science
  • Language - Fluent in Arabic
  • Pharmacovigilance knowledge excellence
  • Good Pharmacovigilance Practice
  • Knowledge of health authority regulations
  • Cross functional collaborative approach
  • Effective and lateral thinking
  • Problem solving
  • Vendor management
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Desirable Skills/Experience:

  • Influencing, and Conflict Resolution skills.
  • Medical knowledge in company Therapeutic Areas
  • Project management
  • Successful participation in above-market projects
  • Audit & Inspection experience
  • When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

    At AstraZeneca, our work has a direct impact on patients' lives. We empower our teams to perform at their peak by combining cutting-edge science with leading digital technology platforms. Our commitment to innovation drives us to explore new ways of working, creating partnerships and ecosystems that deliver exponential growth. With a focus on data, analytics, AI, machine learning, and more, we are transforming healthcare and making a meaningful impact every day.

    Ready to take on this exciting challenge? Apply now and be part of a team that's changing lives!

    Date Posted

    18-Aug-2025

    Closing Date

    28-Aug-2025
    This advertiser has chosen not to accept applicants from your region.

    Local Case Intake Advisor - Proficient in French

    Bangalore, Karnataka AstraZeneca

    Posted today

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    Job Description

    Job Title: Local Case Intake Advisor - Global Business Services

    Career Level - C

    Introduction to role:

    Are you ready to make a difference in the world of patient safety? As a Local Case Intake Advisor, you'll be at the forefront of managing the intake, processing, and reporting of individual case safety reports (ICSRs) at the local level. This pivotal role supports specific local Marketing Companies, ensuring compliance with AstraZeneca and national regulatory requirements. You'll be the primary liaison between these Marketing Companies and GBS-PS, working under the guidance of Case Intake Team Managers. Your mission? Deliver routine activities independently, resolve moderate scope and complexity problems, and uphold company values and compliance standards.

    Accountabilities:

    Dive into the world of pharmacovigilance by supporting the processing and handling of ICSRs, including adverse event reporting from clinical and post-marketed sources for AstraZeneca products. Engage with Health Authorities for ICSR-related queries and contribute to the operational implementation of the Quality Management System. You'll manage procedural document management, AE/PV training requirements, quality incident reporting, and audit readiness. Collaborate on PV aspects related to Organised Data Collection Programmes, Digital and Social Media activities, and partnerships with external parties. Provide Patient Safety expertise within the local Marketing company, tackling issue management for key products, risk management, and action plan formulation. Participate in ad-hoc local Marketing Company projects to drive success.

    Essential Skills/Experience:

  • Degree Qualified – Pharmacy/ Medical/ Science
  • Language - Fluent in French
  • Pharmacovigilance knowledge excellence
  • Good Pharmacovigilance Practice
  • Knowledge of health authority regulations
  • Cross functional collaborative approach
  • Effective and lateral thinking
  • Problem solving
  • Vendor management
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Desirable Skills/Experience:

  • Influencing, and Conflict Resolution skills.
  • Medical knowledge in company Therapeutic Areas
  • Project management
  • Successful participation in above-market projects
  • Audit & Inspection experience
  • When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

    At AstraZeneca, our work has a direct impact on patients' lives. We empower our teams to perform at their peak by combining cutting-edge science with leading digital technology platforms. Our commitment to innovation drives us to explore new ways of working, creating partnerships and ecosystems that deliver exponential growth. With a focus on data, analytics, AI, machine learning, and more, we are transforming healthcare and making a meaningful impact every day.

    Ready to take on this exciting challenge? Apply now and be part of a team that's changing lives!

    Date Posted

    18-Aug-2025

    Closing Date

    28-Aug-2025
    This advertiser has chosen not to accept applicants from your region.
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    Manager – Commercial, proficient in Korean / Mandarin / Japanese

    Mumbai, Maharashtra Samsara Group

    Posted 2 days ago

    Job Viewed

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    Job Description

    Candidate should be Graduate/Post Graduate with 8-10 years experience in similar capacity in Container Liner Shipping / Freight Forwarding and must be proficient in Korean / Mandarin /Japanese languages.


    Must have a proven track record in dealing with Shippers/Intermediaries and leading corporates. Candidates should be able to identify potential customers, apply innovative methods to obtain target results and lead a sales team. Must have a good network and relationships with the players in local market and surrounding areas. Must have excellent oral and written communication skills. Should be able to correspond and communicate with Principals and customers independently.


    Proficiency in Korean / Mandarin /Japanese is mandatory.

    This advertiser has chosen not to accept applicants from your region.

    Consultant (Japanese Language Proficient) - Full-time/Part time

    Tamil Nadu, Tamil Nadu Frost & Sullivan

    Posted today

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    Job Description

    Overview

    Lead a client project. Goal is to structure & coordinate the activities of a team of consultants and/or associates in developing a coherent strategy, together with the client. Key role in maintaining & reinforcing client relationships. Seen by client as business advisor in mid-management levels.

    Responsibilities

  • Research Leadership – Strong past experience in secondary research spanning account intelligence, market context, vertical deep-dive, identifying key trends and growth patterns, competitive intelligence, etc.
  • Analytical Expertise - Knowledge on analytical tools and frameworks, including Salesforce, SQL, Power BI, etc.; strong excel skills, including experience with formulas, conditional formatting, pivot tables, among others; working knowledge of tools like SAS/ Tableau/ R/ Python would be an added advantage (not a must have but a good to have)
  • Team Management & Development – Manage, lead, and mentor a team of junior consultants & analysts; create project/business plans along with delivery schedules; ensure timely deliverables against the planned
  • Client Management - Ability to multi-task and work closely with external clients in various time zones
  • Thought Leadership: Ability to independently scope requests, propose new/ innovative ideas, develop best practices/processes and ways of working, actively lead and participate in discussions with key
  • Quality Champion: Review the research content/deliverables from the team for integrity and provide strategic and tactical guidance to enhance
  • Business Development – Help in preparing various Business development documents, marketing collaterals, white papers and impactful sales pitches.
  • Qualifications

    We’re looking for candidates who -

  • Relevant experience of 5 – 7 years
  • Japanese-language proficiency, JLPT N1 certified only.
  • Previous team lead/ project manager experience within a Consulting, Research or Analytics environment is a
  • Thorough understanding of market research, consulting, analytics methodologies, tools & frameworks
  • Working knowledge of key databases such as Factiva, Bloomberg, Thomson Research, Reuters, Capital IQ, Hoovers, Perfect Information, Venture Source, One Stop, Factset, DialogPro,
  • Post graduate qualification in Business Administration / Management/ Economics/Finance/ or ICT/ technical field (, will be preferred
  • Outstanding written and verbal communication skills, with business fluency in English language
  • Are Well-organized and detail-oriented
  • Take ownership to work independently with remote supervision
  • Can multi-task and meet tight deadlines
  • Are disciplined and adhere to high-quality standards
  • Is a strategic thinker; understands how operational activities are vital in supporting the overall strategy of the business
  • What will make you succeed at Frost & Sullivan?

    You need to be-

  • Wildly curious and entrepreneurial
  • Committed to customer success
  • A self-starter invested in your future
  • A persuasive communicator
  • Deeply Analytical
  • Excited about Disruptive Trends
  • Benefits

  • Competitive base salary plus bonus opportunity.
  • Frost Flex Policy.
  • Attractive Medical and Accident insurance.
  • Regional travel opportunities.
  • A friendly open environment with a diverse and international operational focus.
  • A definite career path with numerous growth opportunities.
  • You will be part of a winning, global team that fosters teamwork and an Olympic spirit while enhancing your communication and people skills.
  • Encouragement to develop your intellectual curiosity and will be provided the ability to collaborate across all levels of the company across the globe.
  • Global awards & recognition opportunities & awards - President Club & Chairman Club Awards
  • “Best in class" global team that strives for excellence.
  • Matrix structure with high visibility to top leadership
  • Growth Coaching University Certification.
  • This advertiser has chosen not to accept applicants from your region.

    Electronic Banking Analyst, Cash & Trade -Implementation (German Proficient)

    Karnataka, Karnataka Deutsche Bank

    Posted today

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    Job Description

    Description

    The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). 

    Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. 

    What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products.
  • Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.
  • Ensure timely and efficient delivery of required document package to onshore requestor with quality
  • Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA.
  • Coordinate with internal parties to ensure all related setups are in place.
  • Distribute documents to other DB branches/department if needed
  • Escalate issues with respective L2 support teams
  • Be able to provide Bank letters based on template and procedure defined
  • Tasks being performed by the team to be documented and up-to-dated using Adonis
  • Manage each cases using internal case management tool 
  • Your Skills and Experience

    Qualifications & Personal Profile

    The person required for the above position should have the following profile:

  • Proficiency in German speaking and writing (Preferably B2 and above); able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience)
  • 1-3 years of handling client facing role.
  • 1 year of experience in handling Cash Management products is preferred.
  • Experience in IT systems administration/Networking will be an advantage
  • Strong communication and inter-personal skills in German.
  • How we’ll support you

  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.
  • This advertiser has chosen not to accept applicants from your region.

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