7,763 Program Coordinators jobs in India

Description
Job Title: DSP Program Manager
Position Overview:
Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness.
Key Responsibilities:
- Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data
- Collaborate with stakeholders to drive sustainability goals by adding EV fleet
- Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve
- Develop staffing plans for regular operations and peak periods
- Analyze delivery patterns and suggest improvements across zones
- Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs
- Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards
Required Qualifications:
- Bachelor's degree in Operations Management, Supply Chain, or related field
- 5+ years' experience in delivery operations or fleet management
- Strong analytical and quantitative skills
- Proficiency in Excel and data analysis tools
- Understanding of urban mobility and last-mile operations
Technical Skills:
- Advanced Excel (pivot tables, VLOOKUP, macros) - Basic SQL knowledge - Experience with workforce management tools - Familiarity with routing and scheduling software - Knowledge of GPS tracking systems
Preferred Qualifications: - Experience in ecommerce, food- delivery or quick commerce operations -Knowledge of labor laws and rider compliance requirements - Background in workforce scheduling -experience with simulation tools - Familiarity with weather impact on two-wheeler operations
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Job Title: DSP Program Manager
Position Overview:
Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness.
Key Responsibilities:
- Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data
- Collaborate with stakeholders to drive sustainability goals by adding EV fleet
- Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve
- Develop staffing plans for regular operations and peak periods
- Analyze delivery patterns and suggest improvements across zones
- Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs
- Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards
Required Qualifications:
- Bachelor's degree in Operations Management, Supply Chain, or related field
- 5+ years' experience in delivery operations or fleet management
- Strong analytical and quantitative skills
- Proficiency in Excel and data analysis tools
- Understanding of urban mobility and last-mile operations
Technical Skills:
- Advanced Excel (pivot tables, VLOOKUP, macros) - Basic SQL knowledge - Experience with workforce management tools - Familiarity with routing and scheduling software - Knowledge of GPS tracking systems
Preferred Qualifications: - Experience in ecommerce, food- delivery or quick commerce operations -Knowledge of labor laws and rider compliance requirements - Background in workforce scheduling -experience with simulation tools - Familiarity with weather impact on two-wheeler operations
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The Group You’ll Be A Part Of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The Impact You’ll Make

As a Program or Project Manager at Lam, you will play a pivotal role in driving projects/programs for (insert group or strategic initiative). You’ll be at the forefront of project initiation through delivery, using your expertise to coordinate cross-functional teams and ensure project are completed on time and within budget.

In this role, you will directly contribute to ___.

What You’ll Do

Primary Responsibilities:

Possess and effectively communicate a deep understand of BOM structure and Signal Quality Index data elements across multiple organizations within Lam

Facilitate and participate in cross functional meetings to drive alignment on service level agreement pertaining to Lam’s Signal Quality Index KPI

Utilize Signal Quality Index KPI to create, implement, and drive closed loop accountability systems across Order Fulfillment, Account Team, Supply Chain, and Product Group to meet and exceed targets.

Analyze, root cause, and address BOM signal quality gaps leading to various downstream issues that impedes our ability to provide the best signal possible

Utilize data and reports to uncover and resolve issues contributing to signal gaps or inventory issues minimizing impact to Lam

Who We’re Looking For

Eligibility Criteria:

Years of Experience : Minimum of 8 years of related/relevant experience with a bachelor’s degree; or 6 years and a master’s degree;

Job Experience: Experience in any of the following areas: multinational high technology corporation, in operations (preferred), Supply chain management, Product Management.

Education : Bachelor’s degree in Engineering or MBA (Supply Chain/Operations)

Mandatory Skills required to perform the job:

Excellent knowledge and experience in supply chain management – How an order flows in an organization, life cycle of product

Proven experience in Program Management and Project Management in technical or operations programs

Good understanding of BoM (Bill of Material) structure

Problem Solving & Decision Making- Proactively identify problems & drive solutions, make decisions which are based on the values and principles of the organization

Proficiency in SAP MM & SD, MS Office Skills (Excel, Word, PowerPoint, SharePoint)

Excellent organizational and time management skills with proven ability deliver to prescribed targets and timelines.

Proven stakeholder management skills in a matrixed environment

Excellent verbal and written communication skills, able to communicate cross-functionally with a desire to work as part of a global team with high a degree of attention to details

Preferred Qualifications

Desirable Skill:

Exposure to SQL, SAP HANA and data visualization tool like PowerBI

Experience in the wafer processing or general manufacturing is a definite plus

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Job Title: DSP Program Manager

Position Overview:
Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness.

Key Responsibilities:
• Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data
• Collaborate with stakeholders to drive sustainability goals by adding EV fleet
• Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve
• Develop staffing plans for regular operations and peak periods
• Analyze delivery patterns and suggest improvements across zones
• Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs
• Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards
Required Qualifications:
• Bachelor's degree in Operations Management, Supply Chain, or related field
• 5+ years’ experience in delivery operations or fleet management
• Strong analytical and quantitative skills
• Proficiency in Excel and data analysis tools
• Understanding of urban mobility and last-mile operations

Technical Skills:
• Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems

Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.
Primary Responsibilities
* Level 2 Escalation calls
* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business
* Act as an escalation point for service-related problems
* Promote client programs and products
* Input accurate customer information into the database
* Assist in training and monitoring call center agents to ensure quality of service
* Maintaining the SLA for different LOBs
Qualifications/Education and Experience:
* Required Education- Bachelor's degree
* 3-5 years of experience in a similar/related position
* Confident and fluid communicator
* High levels of customer service skills
* Previously operated in a Level 2 support role
* Previous subject matter expert knowledge
* Familiar and comfortable working in a busy corporate environment/shifts (24*7)
* Experience in providing application support
* Familiar with MS Office
Desired Candidate Profile:
* Excellent oral and written communication skills
* Great attention to detail
* Problem-solving skills
* Strong organizing and time management skills
* Customer service skills
* Effective teamwork skills
Note - No disciplinary action in the last one year.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Customer Success
**Job Family:** GO_TO_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** On-site
**Req ID:** 20152
#LI-REMOTE

Program Coordinator and Relationship Lead Job Description 18483 About Pearson: We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. About the Position: The Program Coordinator / Candidate Relations Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handle escalated service-related issues. Key Responsibilities:
* Level 3 Escalation calls.
* Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business.
* Ensure candidate results are sent to clients in a timely manner.
* Prepare client reports.
* Act as an escalation point for service-related problems.
* Promote client programs and products.
* Determine additional opportunities and possible operational trouble areas.
* Input accurate customer information into the database.
* Assist in training and monitoring call centre agents to ensure quality of service.
* Maintaining the SLA for different LOB's.
* Reports.
* Client Management
* Events handling
* People Management (In Manager Absence)
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Customer Success
**Job Family:** GO_TO_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** On-site
**Req ID:** 20150

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leader in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 test centers in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is regularly featured on the Forbes list of Best Employers and we are recognized in the Best Employers. We are proud to offer an exceptional environment to develop your professional career and we are now hiring for a Customer Relations Program Coordinator to join our successful team.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
**Your Opportunity**
Customer Relations Program Coordinator
Based in Noida, India
Regular full-time position working 40 hours per week
At Pearson VUE we offer truly global career opportunities and we have ambitious plans for the future! We are proud to offer our people many exciting career development opportunities, incentives, rewards and a competitive benefits package. When you join us as Customer Relations Program Coordinator, you can look forward to working with many talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
This is a truly exciting vacancy as you'll be responsible for taking on many different types of interest from internal stakeholders relating to customers' experience as a candidate taking one of our assessments/exams. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. You will use your Customer Relations skills to take ownership of the enquiry so that we can deliver a positive outcome and take care of each and every valued customer.
This is a fantastic opportunity for you to gain experience working with our diverse internal professional teams and corporate functions and you'll have the opportunity to feedback, suggesting ways we can improve to avoid any customer issues from happening again. You may even have the chance to work with some of our Clients and help in some of our exciting projects!
In this role you will work 5 days per week. So if you love delivering exceptional customer service and collaborating with professional co-workers, we would love to receive your application today!
**Our Successful Candidate**
This is a career-changing opportunity therefore we are looking for a passionate team-player with exceptional customer service skills. You should have excellent attention to detail and take pride in your professional communication ability, both verbal and written. You should have the curiosity and ability to investigate and seek out answers to questions over multiple technological platforms.
We require a high school diploma or equivalent level qualifications as a minimum.
Bachelor's Degree, or equivalent work experience is preferred.
Experience training, teaching, or coaching is desired.
Time management skills and the ability to prioritize and multitask is necessary.
Take your career to a new level - we have many interesting and dynamic projects to look forward to in 2025 therefore now is the ideal time to join us for a highly rewarding and truly global career at Pearson VUE.
**Our Recruitment Process**
We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible. Wishing you success with your application!
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Customer Success
**Job Family:** GO_TO_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** Remote
**Req ID:** 20243

We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.
The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.
Primary Responsibilities
* Level 2 Escalation calls
* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business
* Act as an escalation point for service-related problems
* Promote client programs and products
* Input accurate customer information into the database
* Assist in training and monitoring call center agents to ensure quality of service
* Maintaining the SLA for different LOBs
Qualifications/Education and Experience:
* Required Education- Bachelor's degree
* 3-5 years of experience in a similar/related position
* Confident and fluid communicator
* High levels of customer service skills
* Previously operated in a Level 2 support role
* Previous subject matter expert knowledge
* Familiar and comfortable working in a busy corporate environment/shifts (24*7)
* Experience in providing application support
* Familiar with MS Office
Desired Candidate Profile:
* Excellent oral and written communication skills
* Great attention to detail
* Problem-solving skills
* Strong organizing and time management skills
* Customer service skills
* Effective teamwork skills
Note - No disciplinary action in the last one year.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Customer Success
**Job Family:** GO_TO_MARKET
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** On-site
**Req ID:** 20417
#LI-REMOTE