10,209 Program Coordinators jobs in India

Job Description

Posted Tuesday, September 2, 2025, 7:30 PM

Who We Are

Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Why Magnit:

Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit integrated workforce management (IWM) platform supported by data, software, intelligence and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Primary Responsibilities

• Manage team of Leads, Sr. Specialists and Specialists to deliver superior quality results with a continuous emphasis of meeting department established SLAs/ KPIs and improving quality/ efficiency metrics.
• Consistently evaluate team resourcing model to ensure that resourcing levels are adequate to support client volumes and needs.
• Analyze results from SLA/ KPI reporting to create and implement recommendations to improve the overall efficiency, capacity, and accuracy of the team.
• Collaborate with Program Support Operations management team globally to lead and support on any department wide initiatives.
• Create effective development plans for direct reports to ensure retention and productivity, while helping to foster a success-oriented, accountable environment.
• Act as a partner to Client Services team by leading check-in discussions to further develop understanding on how to best provide the level of support required by the client
• Regularly review team processes to improve accuracy, scalability, and efficiency of processes.
• Partner with internal PRO Client Services team to ensure Standard Operating Procedure (SOP) documentation is maintained by team members in a way that ensures seamless support in instances of required coverage, as well as accuracy in day-to-day processes. Utilize subject matter expertise in Program Support Operations processes and procedures to be able to act as primary support to the existing team for day-to-day support and trainer for new staff.
• Take initiative to apply Program Support Operations knowledge to provide support and leadership for department wide initiatives and overall support for PRO's client programs.

Minimum Qualifications

• Bachelor's degree
• 5+ years of relevant experience, with 3+ year of increasing supervisory experience
• Strong administrative, organization and customer service skills
• Excellent written and verbal communication skills
• Fluent written and spoken English
• Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines
• Ability to create strong effective teams
• Proficiency in MS Office (Outlook, Excel, Word)

What Magnit will Offer You

At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community

If this role isn't for you

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit.

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.

Job Details

Job Family

Staff Jobs

Pay Type

Salary

Vadodara, Gujarat, India

Company Description

Founded in 1999 by Matthew Spacie, Magic Bus India Foundation aims to enable young people to break out of poverty and lead fulfilling lives. By focusing on adolescence and young adulthood, Magic Bus supports secondary education completion and skilling for employment. The organization operates across India, impacting over 1 million individuals in 24 states and 75 districts. With programs such as the Childhood to Livelihood Programme, Magic Bus establishes Community Learning Centres, Livelihood Centres, and Entrepreneurship Incubation Centres to develop life skills, enhance education, and improve employability.

Role Description

This is a full-time on-site role located in Mumbai for an Assistant Manager – Program Support & Data Management. The Assistant Manager is responsible for overseeing the daily operations of program management, which includes managing data, performing analysis, budgeting, and providing training to team members. The role also involves strong communication with various stakeholders to ensure program objectives are met.

Position Summary

The incumbent will be a part of the Programme Support and Data Management team of Magic Bus Livelihood Vertical. This role will support key program initiatives, focusing on performance tracking, system development, reporting, and training. The incumbent will play a vital role in maintaining the quality and timeliness of high-priority deliverables under the Magic Bus skilling ecosystem.

Key Responsibilities:

System Development & Support

o Assist in developing and maintaining the "
What Gets Reviewed Gets Done Weekly Review Tracker
" for Standard Skilling, Connect With Work, and Digital Skilling programs.

Data Management, Master Trackers & Reporting

o Manage and update Weekly Trackers, including:

§ Weekly Sixer Class data update

§ Weekly Governance Discordance Tracker

§ Weekly Review Tracker

§ Quality Mobilization Tracker

§ Update Centre Network List

Training & Coordination

o Assist in training program staff on using the What

o Coordinate with program teams for post-release reviews and feedback collection.

Monitoring & Evaluation

o Support evaluation of program effectiveness based on data collected.

Qualifications & Skills:

• Bachelor's degree (preferably Masters) in Data Science, Computer, Data Management, Data Analysis, Development Studies, Social Sciences, or a related field.
• 3-5 years of experience in program operations, data systems, or M&E roles.
• Proficiency in Excel, data dashboards, and basic reporting tools. Knowledge in statistical tools and software will be an added advantage.
• Familiarity with learning or training platforms (e.g., Sixer Class, FutureX) is a plus.
• Strong attention to detail, ability to manage multiple tasks, and proactive communication.
• Willingness to learn and contribute to dynamic program environments.

·   Strong communication, interpersonal, and facilitation skills

·   Organized, analytical, and detail-oriented

Preferred Attributes:

• Experience with nonprofit or skilling sector data systems.
• Comfortable with training and capacity-building sessions for internal teams.

·   Collaborative mindset with ability to engage across departments

·   Energetic, proactive, and adaptable in a dynamic environment

·   Committed to youth empowerment and inclusive development

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Who We Are
Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Why Magnit:
Magnit
is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit integrated workforce management (IWM) platform supported by data, software, intelligence and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

Primary Responsibilities

• Manage team of Leads, Sr. Specialists and Specialists to deliver superior quality results with a continuous emphasis of meeting department established SLAs/ KPIs and improving quality/ efficiency metrics.
• Consistently evaluate team resourcing model to ensure that resourcing levels are adequate to support client volumes and needs.
• Analyze results from SLA/ KPI reporting to create and implement recommendations to improve the overall efficiency, capacity, and accuracy of the team.
• Collaborate with Program Support Operations management team globally to lead and support on any department wide initiatives.
• Create effective development plans for direct reports to ensure retention and productivity, while helping to foster a success-oriented, accountable environment.
• Act as a partner to Client Services team by leading check-in discussions to further develop understanding on how to best provide the level of support required by the client
• Regularly review team processes to improve accuracy, scalability, and efficiency of processes.
• Partner with internal PRO Client Services team to ensure Standard Operating Procedure (SOP) documentation is maintained by team members in a way that ensures seamless support in instances of required coverage, as well as accuracy in day-to-day processes. Utilize subject matter expertise in Program Support Operations processes and procedures to be able to act as primary support to the existing team for day-to-day support and trainer for new staff.
• Take initiative to apply Program Support Operations knowledge to provide support and leadership for department wide initiatives and overall support for PRO's client programs.

Minimum Qualifications

• Bachelor's degree
• 5+ years of relevant experience, with 3+ year of increasing supervisory experience
• Strong administrative, organization and customer service skills
• Excellent written and verbal communication skills
• Fluent written and spoken English
• Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines
• Ability to create strong effective teams
• Proficiency in MS Office (Outlook, Excel, Word)

What Magnit Will Offer You
At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community

If this role isn't for you
Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit.

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.

About Us

Qbits is an AI-first Computer Science education company working with schools across India, the Middle East, and the US. Qubits is a comprehensive offering that includes an advanced digital platform (an LMS that includes a digital book, concept videos, coding practice, lesson plan, assignments, auto-grading, projects, teacher dashboard, integrated development environment, etc), curriculum textbooks, and teacher training (teacher manual and online training). We intend to replace the existing curriculum, textbooks and software/applications used by schools, as part of the existing computer science, coding and AI curriculum, with our Qbits offering. Schools are our customers, and the target stakeholders include school owners, leaders, principals, and HODs.

Job Summary

We are looking for a highly skilled and motivated Program Management Support Specialist to assist in the coordination and management of training programs and documentation for our team. The ideal candidate will have a background in Engineering or Computer Science, excellent communication skills (both spoken and written), and a strong familiarity with AI tools. This role requires someone who is organized, detail-oriented, and capable of working independently in a remote environment.

Key Responsibilities

• Training Support: Assist in organizing, scheduling, and managing training sessions, ensuring that all materials and resources are ready and available beforehand.
• Documentation: Develop, manage, and maintain program-related documentation, such as training manuals, guides, reports, and other resources. Ensure all documents are clear, accurate, and up-to-date.
• Program Coordination: Collaborate with various teams to ensure smooth execution of program activities, track deliverables, and ensure timelines are met.
• Communication: Serve as a point of contact for program-related queries, maintaining clear communication across teams and stakeholders.
• AI Tool Utilization: Utilize AI tools to enhance program efficiency, automate tasks, and improve training or documentation workflows.
• Continuous Improvement: Regularly assess and suggest improvements to streamline processes, enhance documentation quality, and optimize training outcomes.

Required Qualifications

• Education: Bachelor's degree in Engineering, Computer Science, or a related technical field.
• Experience: At least 2-3 years of experience in program management, training support, or documentation.
• Technical Skills: Proficiency in AI tools (e.g., automation tools, data analysis platforms) and experience with documentation software (Google Workspace, MS Office, etc.).
• Communication: Strong written and verbal communication skills, with the ability to effectively convey complex ideas in a clear and concise manner.
• Organizational Skills: Excellent time management and attention to detail, with the ability to handle multiple tasks simultaneously.

Preferred Skills

• Experience in designing or managing training programs.
• Familiarity with project management tools like Jira, Trello, or Asana.
• Understanding of AI technologies and how they can be applied in program management.

This role requires working in UAE time zone.

Job Types: Full-time, Permanent

Pay: ₹30, ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund
• Work from home

Application Question(s):

• How many years of program management experience do you have ?

Work Location: Remote

Cannot work for any other organisation when employed with us. Must have good written and verbal English.

Please provide cover letter and salary expectations.

Role Overview

We are seeking a highly organized and customer-focused Administrative Support & Customer Service professional with a bookkeeping background to join our team. This role requires excellent verbal and written communication skills, as a key responsibility is handling customer service phone calls and email inquiries related to invoice payments, financial transactions, and account-related matters.

The ideal candidate will have administrative experience and a strong grasp of bookkeeping principles. While bookkeeping will not be the primary focus, familiarity with accounts payable, receivable is essential to support the finance team effectively.

This role is best suited for someone who is detail-oriented, adaptable, and confident in handling phone interactions with clients, suppliers, and stakeholders.

___

Key Responsibilities

Customer Service & Administrative Support

• Answer phone calls from stakeholders, including clients and vendors, regarding invoice payments and account-related inquiries.

• Respond to email inquiries professionally and efficiently.

• Assist with data entry, document management, and maintaining accurate financial records.

• Develop, document, and maintain administrative and financial processes.

• Create and manage spreadsheets, reports, and other documents using Excel and Microsoft Office Suite.

• Support the accounts team with general administrative and clerical tasks.

Bookkeeping Support

• Assist in managing accounts payable, receivable.

• Ensure financial data is accurate and up to date.

• Process basic knowledge of financial transactions, such as claims, invoices, and reconciliations.

• Coordinate with the finance team to track and follow up on outstanding payments.

CRM and Communication

• Manage and update CRM systems with accurate data.

• Communicate effectively via phone and email, ensuring clear and professional interactions.

• Draft and send professional correspondence and reports.

• Maintain strong relationships with stakeholders by providing timely and helpful responses.

Team Collaboration and Learning

• Work closely with the accounts and administrative teams to support daily operations.

• Demonstrate flexibility and willingness to learn new skills and systems.

• Proactively identify process improvements to enhance efficiency.

___

Key Skills and Attributes

Customer Service & Communication:

• Excellent verbal and written English communication skills.

• Confident phone manner to handle inquiries from clients and stakeholders.

• Strong customer service mindset with a problem-solving approach.

Administrative & Organizational Skills:

• Strong attention to detail and accuracy in data entry and documentation.

• Proven ability to follow and develop processes.

• Effective time management and multitasking skills.

Technical Skills:

• Bookkeeping knowledge, particularly accounts payable and accounts receivable

• Proficiency in accounting software is desirable (Xero preferred).

• Familiarity with CRM systems (Zoho preferred).

• Intermediate knowledge of Excel and Microsoft Office Suite.

• Knowledge of NDIS financial processing is a bonus but not essential.

Team & Adaptability:

• Ability to work collaboratively within a team.

• Flexibility and eagerness to learn new tools and techniques.

___

Qualifications and Experience

• 2-5 years of experience in administrative support, customer service, and bookkeeping roles.

• Previous experience working with an International company.

• Bonus: Knowledge of the NDIS system and processes.

• Formal qualifications in administration, bookkeeping, or finance are advantageous.

___

Technical Requirements

• Stable and fast internet connection.

• Reliable electricity supply to ensure uninterrupted work.

• Personal computer or laptop with at least a Core i5 processor or equivalent specifications with an additional screen.

___

Preferred Attributes

• Familiarity with clients and accounting processes.

• Experience working in a customer service or administrative role.

• A proactive and solution-oriented mindset.

___

What We Offer

• A supportive and collaborative team environment.

• Opportunities for professional development and growth.

• Work remotely, providing greater flexibility and convenience.

___

Cannot work for any other organisation when employed with us. Must have good written and verbal English. Must have technical skills and have intermediate knowledge of excel.

Please provide cover letter and salary expectations.

Role Overview

We are seeking a highly organized and customer-focused Administrative Support & Customer Service professional with a bookkeeping background to join our team. This role requires excellent verbal and written communication skills, as a key responsibility is handling customer service phone calls and email inquiries related to invoice payments, financial transactions, and account-related matters.

The ideal candidate will have administrative experience and a strong grasp of bookkeeping principles. While bookkeeping will not be the primary focus, familiarity with accounts payable, receivable is essential to support the finance team effectively.

This role is best suited for someone who is detail-oriented, adaptable, and confident in handling phone interactions with clients, suppliers, and stakeholders.

___

Key Responsibilities

Customer Service & Administrative Support

• Answer phone calls from stakeholders, including clients and vendors, regarding invoice payments and account-related inquiries.

• Respond to email inquiries professionally and efficiently.

• Assist with data entry, document management, and maintaining accurate financial records.

• Develop, document, and maintain administrative and financial processes.

• Create and manage spreadsheets, reports, and other documents using Excel and Microsoft Office Suite.

• Support the accounts team with general administrative and clerical tasks.

Bookkeeping Support

• Assist in managing accounts payable, receivable.

• Ensure financial data is accurate and up to date.

• Process basic knowledge of financial transactions, such as claims, invoices, and reconciliations.

• Coordinate with the finance team to track and follow up on outstanding payments.

CRM and Communication

• Manage and update CRM systems with accurate data.

• Communicate effectively via phone and email, ensuring clear and professional interactions.

• Draft and send professional correspondence and reports.

• Maintain strong relationships with stakeholders by providing timely and helpful responses.

Team Collaboration and Learning

• Work closely with the accounts and administrative teams to support daily operations.

• Demonstrate flexibility and willingness to learn new skills and systems.

• Proactively identify process improvements to enhance efficiency.

___

Key Skills and Attributes

Customer Service & Communication:

• Excellent verbal and written English communication skills.

• Confident phone manner to handle inquiries from clients and stakeholders.

• Strong customer service mindset with a problem-solving approach.

Administrative & Organizational Skills:

• Strong attention to detail and accuracy in data entry and documentation.

• Proven ability to follow and develop processes.

• Effective time management and multitasking skills.

Technical Skills:

• Bookkeeping knowledge, particularly accounts payable and accounts receivable

• Proficiency in accounting software is desirable (Xero preferred).

• Familiarity with CRM systems (Zoho preferred).

• Intermediate knowledge of Excel and Microsoft Office Suite.

• Knowledge of NDIS financial processing is a bonus but not essential.

Team & Adaptability:

• Ability to work collaboratively within a team.

• Flexibility and eagerness to learn new tools and techniques.

___

Qualifications and Experience

• 2-5 years of experience in administrative support, customer service, and bookkeeping roles.

• Previous experience working with an International company.

• Bonus: Knowledge of the NDIS system and processes.

• Formal qualifications in administration, bookkeeping, or finance are advantageous.

___

Technical Requirements

• Stable and fast internet connection.

• Reliable electricity supply to ensure uninterrupted work.

• Personal computer or laptop with at least a Core i5 processor or equivalent specifications with an additional screen.

___

Preferred Attributes

• Familiarity with clients and accounting processes.

• Experience working in a customer service or administrative role.

• A proactive and solution-oriented mindset.

___

What We Offer

• A supportive and collaborative team environment.

• Opportunities for professional development and growth.

• Work remotely, providing greater flexibility and convenience.

___

• Recruit, screen, train, and onboard volunteers.
• Develop and update volunteer role descriptions and recruitment materials.
• Manage volunteer database and track volunteer hours and activities.
• Serve as the main point of contact for volunteers, providing support and guidance.
• Coordinate volunteer schedules and assignments.
• Organize volunteer appreciation events and recognition programs.
• Assist in planning and implementing program activities and events.
• Provide administrative support, including preparing documents and reports.
• Maintain program records and ensure data accuracy.
• Support fundraising efforts and grant application processes as needed.

• Previous experience in volunteer management, non-profit program support, or a related field.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency with volunteer management software and CRM systems.
• Strong administrative and multitasking abilities.
• Ability to work independently and manage workload effectively in a remote environment.
• Passion for working with volunteers and supporting non-profit missions.
• High school diploma or equivalent; Bachelor's degree is a plus.

What success looks like in this role:

Position Summary:

We are seeking a motivated and detail-oriented individual to join our team as an Associate Scrum & Program Support . This hybrid role supports Agile delivery teams and the Program Management Office (PMO), helping drive team performance, coordination, and operational excellence. The ideal candidate is eager to learn Agile practices, support program-level planning, and contribute to continuous improvement across teams.

Key Responsibilities:

Agile Team Support (Scrum Master Duties):

Program Management Office (PMO) Support:

Learning & Development:

#LI-ND1

You will be successful in this role if you have:

Preferred Traits:

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.