7,784 Program Manager jobs in India

About the Role

We are looking for a Program Manager/Associate Program Manager at Leap. You will work on charters which can have an orbit-change impact on Leaps trajectory.

The charter for this role will include:

• Working on transformation projects for the company. You will do multiple Strategize - Build - Operate - Transfer projects in a year.
• Augmenting the business unit leaders in solving key problems. You will act as a consultant to help multiple business lines and plug any gaps needed for the business to succeed.
• Work on open ended projects such as market research, opportunity sizing, user research, identifying M&A opportunities.
• Do whatever else is critical for the business to win.

Ideal Persona would:

• Have 2 -5 years of total experience.
• Someone experienced in a high growth startup, ideally exposed to the 0-1 and 1-100 journeys.
• Have experience with 0 - 1 phase of company building (rapid experimentation, hypothesis testing, MVP, user research).
• Have experience with 1-100 phases of company building (process design, hiring, team management, scaling complexities).
• Have great stakeholder management skills and be extremely influential.
• Be a ninja at building alignment by influence (not by authority).
• Have strong first principle thinking, ability to navigate from ambiguity to clarity, should ask the right questions and get to answers fast.
• Be well networked and know how to learn fast from the right people by asking the right questions.

Role & responsibilities

Financial / Productivity achievement of PB Portfolio, Fee Income, Cross Sell

• Enable PB with inputs on How to Achieve Goal Sheet Targets
• Focused and quality engagement with low performing PBs expectation is to ensure performance step-up.
• Providing inputs to Central Teams on Goal Sheet, Portfolio Mapping, Data Analytics and drive sales within portfolio.
• Working on central projects and initiatives.
• Coordination with respective business stakeholders to deliver objectives.
• Improvise / Develop new programs
• • Drive new process/product initiatives and assess the requirement of pricing changes, product development aiding fee income
• • Conduct market research and competitive analysis to identify customer needs, industry trends, and opportunities for new or enhanced deposit products.
• • Design product/ program/ process roadmaps, defining features, pricing, and positioning to meet business objectives and customer expectations while ensuring compliance with regulatory guidelines.
• • Initiatives aiding Acquisition of New Relationships and in penetration in existing relationships Program Documentation adhering to defined policies, defining processes with clear deviation/delegation matrices, exception management Oversee end-to-end product commercialization, including new launches, marketing campaigns, and sales enablement

Implementation of guidelines issued by regulatory authorities 2. Operational efficiency i. Process formulation and enablers to improve account opening TATs and ensuring FTR 3. Query Management - Branch and stakeholder query management within TAT 4. Project Management - Implementation of projects as assigned from time to time and ensuring Branch / Channel understands and implements the same 5. Liaison with Stakeholders Liaison with important stakeholders like Legal, Compliance, Risk, Process teams for projects / processes /other support teams. 6. Improve processes around product launches / alliances keeping in mind legal/compliance & Operational Risk aspects

1. Devise and re-work the policies / process that will help the bank in improving productivity and eliminate the frauds and mis-selling case

Work with risk and compliance teams to ensure products adhere to regulatory requirements, including anti-money laundering (AML), Know Your Customer (KYC), and data protection laws.

Implementation of Regulatory Compliance and AML guidelines compliance

Improving operational Service delivery and mitigating operational risk

Establish transparent pricing models for fees and interest rates, aligned with market standards and regulatory guidelines.

Adhere to data protection laws (e.g., GDPR, CCPA) to safeguard customer information. Implement policies to mitigate financial, operational, and reputational risks associated with liabilities products

Monitor and review portfolio benchmarks on Accounts #, Value, ATS, SLC%, CIB, NAV

Analyze portfolio across key vectors at Region, Segment, Product and Channel level

Identify Value destroyers and define action steps

Manage and optimize Weedout process of inactive accounts

Ability to influence and work across functional teams

Take key decision impacting the business

Good at time management leading to timely achievements of goals set

Be accountable for initiatives & activities conducted

Job Title: Program Manger

Employment Type: Contract (6 Months)

Experience Required: 4+ Years

Location: Noida

Work Mode: 100% Work from Office (No remote option)

Shift Timings: Rotational Shifts (24x7), Rotational/Split Week Offs

Job Description

• Planning, developing and managing the quality and productivity of Productionteams
• Coordinating site wide issues with the SDM/ SDL/Associate Director
• Aligning with key business partners to serve customers
• Fostering/maintaining a collaborative relationship with internal and external customers to ensure satisfaction and profitability
• Working with business partners to identify ways to improve business processes
• Assisting in building, reviewing and adhering to the annual business plan
• Controlling expenses and increasing profitability via productivity and quality gains
• Working with the Supervisors and teams to ensure performance commitments are met and ensure teams are meeting production and quality metrics
• Ensuring the Production Team and Supervisors continually improve their performance and meets Service Level Agreements/Performance Guarantee goals
• Reviewing work results of the team and their pattern of handling pharmacy benefits and plans
• Negotiating solutions, resolving conflicts and anticipating/handling critical situations
• Developing, motivating and retaining employees and challenging theteam to set ambitious goals
• Providing regular performance feedback and givingfrequent formal and informal coaching sessions
• Reconciling daily volumes received with completed and resolve any discrepancies
• Reviewing Quality Reports and identifying Training Gaps and getting the team trained on the same.
• Analyzing the quality reports to identifying gaps in the SOP and getting the same updated into the SOPs for effective delivery of output.
• Should be able to manage attrition,EWS and shrinkage.
• 365 days 24*7 process
• No Indian Holiday

Eligibility Criteria

• Must be a Graduate
• Min of 4 years experience in Team Handling
• Minimum of 2 year if experience of international Voice and Chat process
• Excellent Interpersonal skills.
• Strong Proficiency in MS Office
• Sound Reporting/ MIS Skills
• Exposure to all the facets of Operation Management
• Excellent communication skills, relationship building and interpersonal skills
• Has been involved in extensive client interaction
• Strong Exposure to People management, Performance Management and Client Management.
• Well averse with Process metrics
• Should be from US Healthcare industry
• Healthcare Experience would have an extra advantage
• Open to Night Shifts.

Role Summary: Program Manager - Transitions and Business Operations plays a critical role in enabling the successful onboarding and operational integration of new functions or brands into the CoE. Acting as the primary liaison between the incoming teams and enabling functions such as HR, Finance, Talent Acquisition (TA), and IT, this role ensures a seamless transition and a structured 30/60/90 day integration plan. Additionally, the individual will drive cross-functional strategic initiatives, establish process governance models, and enable business intelligence as required.

Key Responsibilities:

1.CoE Onboarding Program Ownership

• Serve as the single point of contact for any new function or brand establishing presence in the CoE.
• Partner closely with HR, TA, Finance, IT, and other enabling functions to drive operational readiness.
• Design and execute end-to-end onboarding frameworks, ensuring infrastructure, systems access, and cultural immersion are enabled.
• Facilitate and track 30/60/90 day onboarding success plans in collaboration with hiring managers and CoE leadership.
• Key Skills:
• Strong stakeholder management and cross-functional coordination
• Operational project management
• Empathy and cultural onboarding sensibility
• Process mapping and readiness assessment

2.Strategic Initiatives & Program Delivery

• Lead and support high-priority, cross-functional strategic programs aligned with CoE goals.
• Drive planning, execution, and governance of initiatives ranging from operating model transformation to expansion strategy.
• Deliver insights and recommendations that support data-driven decision making and continuous improvement.
• Key Skills:
• Strategic thinking and program management
• Executive-level communication and influence
• Risk identification and mitigation
• Business acumen and change management

3.Process Governance and Operational Excellence

• Build and institutionalize governance models and operating rhythms for CoE-wide processes.
• Establish standard operating procedures (SOPs) for onboarding, knowledge transfer, and operational workflows.
• Act as a control point for compliance and quality assurance, partnering with internal audit or risk functions as needed.
• Key Skills:
• Process design and documentation
• Operational governance and control frameworks
• Metrics definition and tracking

• Continuous improvement methodologies (Lean/Six Sigma preferred)

• Business Intelligence and Decision Support (As Needed)

• Identify opportunities to embed business intelligence into CoE operations and leadership reporting.

• Work with analytics or data teams to build dashboards, KPIs, and scorecards that track success metrics.Translate complex data into executive-level insights and presentations.
• Key Skills: Analytical mindset and data storytelling Familiarity with BI tools (e.g., Tableau, Power BI) KPI development and tracking Executive reporting and visualization

Qualifications:

10-14 years of total experience with at least 5 years in program management, strategic operations, or transformation roles.

Proven experience in onboarding management, cross-functional program delivery, or CoE operations.

Excellent communication and stakeholder management skills, including experience interfacing with senior executives.

Strong problem-solving orientation with a bias for structured execution.

Prior experience in global capability centers, shared services, or strategy functions is preferred.

MBA or equivalent post-graduate degree is a plus.

What Success Looks Like:

Every new function/brand is integrated seamlessly into the CoE with clear ownership, accountability, and engagement from day one.

Strategic programs are executed on time, with measurable impact on CoE goals.

Governance models are adopted and institutionalized across the CoE.

Leadership is supported with timely and relevant data-driven insights.

Description
Amazon's WHS Central Programs team (IN) is seeking a skilled and motivated Program Manager to assist in the management and execution of the WHS programs worldwide. This provides an opportunity to join a team that is continuously evolving and growing. Team supports WW WHS programs to drive injury prevention and risk management. The team works on process improvement, quantitative assessment and statistical analysis on data and generates insights and solutions for effective program management. Program Manager, WHS will build processes and work with the program team across geographies and market places. We are looking for a strong leader who is passionate about managing projects, developing scalable solutions, driving process improvement, and can work with multiple teams. The leader will be responsible for partnering with the WW WHS team, operations team, and tech partners for the execution of the program. By leveraging lean mechanisms and Kaizens, this individual will build processes to drive continuous improvement initiatives to ensure risk management that impact the site operations and create a safe, healthy, and engaging working environment for our Associates. The person needs to work with Senior leaders to create and achieve the WHS vision in alignment with Amazon's global standards, policies, and procedures. The program manager must be an effective communicator and send clear, concise, and consistent written and verbal messages. The person will be required to identify best practices and incorporate these best practices into our standards to continuously improve the processes. The individual must have the ability to work with cross-functional teams, including senior leadership in across the globe. We are willing to consider candidates for on-site positions in Bengaluru, India

Key job responsibilities

• Lead key workstreams on data analysis, statistical analysis and ops excellence
• Work closely with tech teams on data visualization, automation and development of tech based solutions
• Develop tools and solutions for CPT team and stakeholder teams and scale them up globally across different BUs
• Lead and provide support to process improvement projects to address key cross functional issues impacting stakeholders
• Work with stakeholder teams and use data to identify and prioritize high impact improvement opportunities
• Partner with Cross functional leaders to secure resources, scope efforts, set project priorities and milestones, and drive delivery. Help internal WHS team to determine where to iterate to make improvements
• Responsible for organizing/collecting data, writing PR/FAQs and other strategic program documentation (e.g., Technical Whitepaper, WBR, MBR etc.)
• Drive program innovation / simplified mechanism for existing projects and look for opportunities to improve system quality and operational excellence

Basic Qualifications

• 5+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements
• Knowledge of data science and statistical modelling using Minitab or similar tools
• Excellent computer skills for use of digital tools for project management, document control and data visualization (Advanced MS Excel, Sharepoint, Quicksight, Smart Forms etc.)

Preferred Qualifications

• Master's degree in analytics or equivalent
• Lean Principles, Six Sigma Certification

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- ADCI - Karnataka

Job ID: A

Designation: Program Manager- Expert 6

Domain: Information Security Expert (Expert in Cyber Security)

Role Responsibilities:

• Application of Cyber laws, Cyber security tools, and techniques in managing security in large projects
• Consultation to various projects on matters of Application Security, Network Security, Data Security, Building Security, Information and Human Security
• Review of projects and application architecture from the perspective of cyber security.
• Consultation on the installation of cyber-ready infrastructure like APT devices, IPS, Firewalls, Gateway
• Performing cyber audits of large-scale applications
• Consultation and review of all aspects, and matters related to Cyber security in the organization.
• Liasoning with various agencies on matters related to cyber security, training, advisories.
• Conducting training and awareness sessions on Cyber Security
• Performing VAPT and simulation of cyber-attacks on the organization
• Preparing and executing the cyber response plan, and ensuring DC-DR security readiness
• Identify continuously the risks, propose/assess and follow-up mitigation measures; risks shall include quality risks, project management risks for example risks of project delays as compared to testing plan and any other risks to the program in meeting the desired outcome.
• Monitoring and coordination with the application development teams for end- to-end service delivery.
• Other related activities as assigned by CIT (PMU) from time to time.

Essential Qualifications *:

• Should hold a degree in Computer Engineering/Computer Science and Engineering/Information Technology/Electronics and Communication engineering/Electronics and Instrumentation engineering/Electrical engineering from a premier institution appearing in the latest NIRF ranking in the top 100 rank.
• Should bring in at least 10+ years of experience in domain of Information Security and Network architecture.
• Should have working experience in an IT organization with employee strength of more than 300 employees.
• Should have led information security of large projects in BFSI, Retail or government sector, with high transactional load.

Desirable Qualifications/Skills/Experience:

• Should possess certifications in cyber laws and cyber security management like CISM, CISA, CISSP, LALI, CRISC or above preferred.
• Expert knowledge and implementation experience of Information Security principles, policy enforcement, operating systems, web applications, and a high level of familiarity with malicious code uses, OWASP top 10, and common techniques used by hackers.
• Should have competent understanding of network and security related protocols, data protection laws, data protection impact assessment, cloud security controls, access control protocols, security design principles, standard best practices, and risk mitigation strategies.
• Thorough understanding of Network and Security BoQ and their implementation in IT infrastructure, CDN, and applications services such as DNS, HTTPS, TLS as well as security software defined systems
• Experience in network security like router, firewall, gateway, load balancer and other network component level security
• Management of NOC/SOC center, SIEM alert and event analysis, and Incident response system and processes.
• Experience in Endpoint detection and response, managing antivirus systems in large scale projects.
• Should possess knowledge of latest hardware tools related to Cyber Security
• Should possess knowledge of software tools like SIEM related to cyber security.
• Should possess knowledge of ISO 27001, NIST framework and relevant other industry standards.
• Should have held the position of leadership role in Information security in the current organization.
• Should be able to assess the security risks and challenges that can arise in public-facing large-scale projects that involve multiple agencies.
• Should have experience of conducting VAPT, Cyber audits, Cyber response execution in the project.
• Should be able to train, build a team of cyber experts in the organization.
• Strong communication and negotiation skills.

* The above criteria may be relaxed in case of the exceptional deserving candidates.

THE ABOVE ROLES REQUIREMENT HAVE BEEN ENVISAGED CONSIDERING THE CURRENT UNDERSTANDING OF THE PMU. THE REQUIREMENTS BEIGN DYNAMIC CAN BE MODIFIED IN FUTURE AND THE ROLES & RESOPONSIBILITIES OF THE PERSONNEL CAN BE MODIFIED ACCORD

Job Title
: Program Manager (Senior Techno-Functional Project Manager)

Experience:
7–15 years

Location:
Mumbai / Pune (WFO)

Job Summary

We are hiring an experienced
Program Manager (Senior Technical Project Manager)
to lead strategic digital and website initiatives. The role requires strong project management, technical expertise, and stakeholder management skills to ensure successful delivery of projects within scope, budget, and timelines.

Key Requirements

• Bachelor's degree in IT/CS or related field.
• PMP certification or equivalent preferred.
• Strong technical knowledge:
  HTML, CSS, JS, APIs, , Python, DB systems.
• Hands-on experience with Git, React/Angular/Vue, Webpack, npm/yarn.
• Exposure to
  CMS platforms
  (e.g., AEM) and AB testing tools (e.g., Adobe Target).
• Excellent leadership, communication, and interpersonal skills.

Roles & Responsibilities

• Lead development of strategic project plans aligned with organizational goals.
• Manage website development, redesign, and optimization projects.
• Oversee multiple projects ensuring delivery within time, budget, and quality standards.
• Track KPIs, generate reports, and present insights to leadership.
• Champion best practices in project management methodologies.
• Mentor and guide project teams to enhance performance.
• Build and maintain strong stakeholder relationships and communications.

With Regards

Komal Pal

Program Manager, Healthcare

Location:
Mumbai or Gurugram, India (with travel to hospital sites)

About Affordplan

Affordplan is a leading healthtech platform that is re-imagining how India can access quality healthcare. We are building a scalable, technology-driven platform that integrates directly with a hospital's operations. Our goal is to empower hospitals to build their own patient loyalty and retention programs, resulting in increased revenue and profitability. We are a dynamic, mission-driven team with a B2B2C model, a strong focus on innovation, and a vision to make healthcare more accessible and affordable for millions.

Job Summary

We are seeking a highly motivated and versatile Program Manager to lead the end-to-end execution of a new healthcare technology product. This role is a unique hybrid of product management, operational leadership, and partner success. You will be responsible for defining our consumer-facing patient app and the hospital-facing SaaS dashboard, while also working on the on-ground implementation and driving successful adoption among hospital staff and patients.

Key Responsibilities

1. Strategy & Management:

• Define, the product roadmap for the patient app and the hospital dashboard.
• Market research with hospital administrators & patients to identify pain points & new features.
• Translate vision into detailed features

2. Operational Implementation & Partner Success:

• Define the processes for on-ground implementation at hospitals.
• Develop a comprehensive training plan for all hospital staff to ensure successful adoption.
• Define and track key success metrics (e.g., patient sign-ups, cashback utilization, increased ancillary revenue).

3. Data Analysis & Performance Management:

• Leverage data from the SaaS dashboard to create regular performance reports for stakeholders.
• Analyze usage data to identify adoption gaps, areas of improvement, and new features.
• Conduct mystery shopping and on-site audits to ensure the program is being implemented correctly and to gather qualitative feedback.

Candidate Profile

• Experience:
  3-5 years of experience in product management, program management, or a similar role, ideally within a B2B or B2B2C company. Experience in the healthcare sector is a plus.
• Skills:
• Strategic Thinking:
  Ability to see the big picture and translate business goals into a detailed, executable plan.
• Product Expertise:
  Proven experience in defining product requirements
• Operational Excellence:
  Strong project management skills with the ability to manage complex, multi-stakeholder projects in a real-world, dynamic environment.
• Data-Driven:
  Proficiency in analyzing data to measure impact & make decisions.
• Communication:
  Exceptional communication and presentation skills to effectively collaborate with internal teams and external partners.
• Empathy:
  A deep understanding of patient and hospital staff pain points, with a passion for creating solutions that genuinely improve their experience.
• Attributes:
  A self-starter who thrives in a fast-paced, high-growth environment. You are a problem-solver who is not afraid to get your hands dirty, whether it's building a product, training hospital staff, or analyzing a spreadsheet.

Why Join Us?

This is a unique opportunity to lead a critical initiative that has the potential to fundamentally change how healthcare is delivered and financed. You will be at the forefront of a major strategic shift, working with a passionate team and directly seeing the impact of your work on the lives of patients and the success of our hospital partners. If you are a builder, an operator, and a strategist, we encourage you to apply.

• 5+ years of experience in program or project management, preferably in software or technology.

Experience with the change management or change leadership process

Experience with tools like Jira, Confluence, or similar project management platforms.