410 Program Support jobs in India

Description

The opportunity:

The Service excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, L6S Institute and Trade Transport & Logistics amongst others).

How you’ll make an impact:

Your background:

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Join a compassionate and committed team supporting individuals and families affected by crime. As a Victim Support Worker within the Victims Assistance Program at Junction Support Services, you will provide trauma-informed, client-centered support to children, young people, and families impacted by violent crime.

Your role will include case management, emotional support, advocacy, and assistance in navigating systems and accessing practical resources. This position is a meaningful opportunity to make a real difference in the lives of those recovering from trauma and seeking justice, healing, and empowerment.

We are accepting applications as they come in.

For further information please contact Amarly McMahon, Team Manager – People & Culture on 02 6043 7400.

Expectations from the job:

• This resource will liaise with customer Finance and business teams for payment approvals, so should be able to understand the flow of company invoice in a customer setup and able to map TATs / process / owners at customer side and engage with these stakeholders.
• In addition, the resource should have some experience (3-5 years) & maturity to understand the business, components of invoice at company side.
• Meticulous and careful with the multiple manual steps we have; resource should not come with a mindset of having worked in a state-of-the-art ops setup. We have a very manual Operations setup and so do some of our customers.
• Ready to own responsibility and accountability of the end-game (Zero credit defaults at customer side is the end goal) while multiple challenges and customer side stakeholder and process changes will come from time to time.

Requirements:

• Good communication (written and verbal both)
• Knowledge of MS Excel, Managing Data in Cloud Excel
• Ability to learn new systems and processes
• Strong exp. In resource coordinating
• Strong problem-solving skills with strong communication skills
• Confident with knowledge of operations know how
• onboarding and resourcing exp is plus.

We are looking for a motivated and detail-oriented Intern to support critical program and research functions within the Wadhwani Accelerate team. This unique role offers an exceptional opportunity to work closely with startups, mentors, and program teams , directly contributing to the scaling of innovative businesses and fostering the broader entrepreneurship ecosystem.

• Support day-to-day coordination with startups, mentors, and internal teams to ensure smooth program operations.
• Maintain and update trackers, documentation, and program dashboards with accuracy and attention to detail.
• Conduct structured research to identify suitable mentors and effectively map them to specific startup needs.
• Assist in compiling startup profiles, pitch decks, and evaluation notes .
• Help in preparing reports, presentations, and communication materials for outreach initiatives.
• Coordinate logistics for program events , including check-ins, masterclasses, and milestone reviews.

• Currently a student or a recent graduate from business, economics, social sciences, or related fields.
• A strong interest in startups, small businesses, and the innovation ecosystem .
• Passion for entrepreneurship and startup ecosystems .

• Excellent communication and stakeholder management skills.
• Strong research and analytical skills , with the ability to identify and map relevant data.
• Highly organized , with keen attention to detail .
• Comfort working effectively in a fast-paced environment .
• Excellent interpersonal and presentation skills .

Any candidate who wants to apply can contact on the given contact number. 08375858125

The Back Office Support role is designed for freshers/entry-level candidates who are looking to start their career in a dynamic office environment. This position involves assisting with various administrative and support tasks to ensure smooth operations within the organization.

• Assist in the day-to-day operations of the back office team.
• Maintain accurate records and documentation.
• Support the processing of transactions and data entry tasks.
• Coordinate with other departments to ensure smooth workflow and communication.
• Handle inquiries and provide support to internal teams as needed.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Basic understanding of data entry and management.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.
• Ability to work collaboratively in a team environment.

Any candidate who wants to apply can contact on the given contact number. 08375858125

We are looking for a dedicated and detail-oriented Back Office Support staff to join our team. This role is ideal for freshers/entry-level candidates who are eager to start their careers in a supportive and dynamic environment.

• Assist in daily administrative tasks and support the back-office operations.
• Maintain accurate records and documentation for various processes.
• Coordinate with other departments to ensure smooth workflow.
• Handle data entry and maintain databases.
• Prepare reports and presentations as required.
• Respond to internal queries and provide timely assistance.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in work.
• Ability to work independently and as part of a team.
• Basic knowledge of data management and database systems.

Company Profile

Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers.

Role Purpose & Context

Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers.

System & Date Support

• Preparing Monthly Cycle Calender.
• Downloading Barclays Statement and sending it to publicpmn.
• Prearing relevant reports and providing same to the customers as per calender deadline.
• Manual Debt Chase to top partners as per customer’s requirement.
• Amendments in Indicative reports as per customer’s instruction.
• Preparing Summary Report for Fund Transfer and Unused Fund.
• Daily check on Allocation queue and Issue Logs.
• Answering Client’s, Account Manager’s and Partner query received on
• Follow-up on pending invoices, IOT documents and Remittance details.
• Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times.
• Account Managers’s day to day point of contact for all operational matters related to Client query.

Requirements

• 0 to 2 years prior work experience and ideally gained in finance or administration
• Analytical and numerate
• High level of attention to detail
• Well organised and ability to multitask.
• Service-oriented can do attitude
• A team player but able to work independently.
• Ability to work under pressure
• MS office
• Accounting knowledge is desirable.
• A University degree is desirable
• English oral and written, additional language is desirable.

Benefits

• Health Insurance
• Provident Fund, Gratuity
• 5 days working (Monday-Friday)
• Employee Engagement activities in a Quarter