226 Program Support Staff jobs in India

Job Summary:

The Program support plays a critical role in driving the success of an organization by analyzing business processes, identifying improvement opportunities, and providing valuable insights for decision-making. The role involves gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders to ensure successful project delivery.

Responsibilities

1. Requirements Gathering: Collaborate with stakeholders to identify and document business needs, objectives, and requirements. Conduct interviews, workshops, and analysis of existing systems and processes to elicit comprehensive requirements.

2. Data Analysis: Analyze large datasets to identify trends, patterns, and insights. Utilize statistical techniques and data visualization tools to present findings and support decision-making processes.

3. Process Improvement: Identify opportunities to enhance operational efficiency and effectiveness through process analysis and optimization. Recommend and implement process improvements to achieve business goals and objectives.

4. Solution Design: Collaborate with cross-functional teams to translate business requirements into functional specifications. Work closely with software development teams to ensure the development of high-quality solutions that meet business needs.

5. Documentation: Create and maintain clear and concise documentation, including business requirements, functional specifications, process flows, and user manuals. Ensure documentation is up to date and readily available for reference.

6. Stakeholder Management: Engage with stakeholders at various levels to understand their needs, address concerns, and provide regular updates on project progress. Facilitate effective communication and collaboration between business units and technical teams.

7. Project Management Support: Assist in project planning, scheduling, and monitoring activities. Contribute to project status reporting and risk management activities to ensure timely and successful project delivery.

8. Change Management: Support change management initiatives by identifying potential risks and impacts of proposed changes. Develop and execute change management plans to ensure smooth transitions and user adoption.

9. Training and Support: Provide training and support to end-users on new systems, processes, and functionalities. Act as a subject matter expert and provide guidance to business users as needed.

Qualifications

1. Diploma/ Bachelor's degree in Mechanical/ Electrical.

Requirements

1. Experience in automotive background is a plus.

2. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.

3. Solid understanding of business processes and the ability to identify areas for improvement.

4. Excellent communication skills, both verbal and written, with the ability to convey complex information to non-technical stakeholders.

5. Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

6. Detail-oriented with strong organizational and time management skills.

7. Familiarity with project management methodologies and tools.

Job Summary:

The Program support plays a critical role in driving the success of an organization by analyzing business processes, identifying improvement opportunities, and providing valuable insights for decision-making. The role involves gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders to ensure successful project delivery.

Responsibilities

1.   Requirements Gathering: Collaborate with stakeholders to identify and document business needs, objectives, and requirements. Conduct interviews, workshops, and analysis of existing systems and processes to elicit comprehensive requirements.

2.   Data Analysis: Analyze large datasets to identify trends, patterns, and insights. Utilize statistical techniques and data visualization tools to present findings and support decision-making processes.

3.   Process Improvement: Identify opportunities to enhance operational efficiency and effectiveness through process analysis and optimization. Recommend and implement process improvements to achieve business goals and objectives.

4.   Solution Design: Collaborate with cross-functional teams to translate business requirements into functional specifications. Work closely with software development teams to ensure the development of high-quality solutions that meet business needs.

5.   Documentation: Create and maintain clear and concise documentation, including business requirements, functional specifications, process flows, and user manuals. Ensure documentation is up to date and readily available for reference.

6.   Stakeholder Management: Engage with stakeholders at various levels to understand their needs, address concerns, and provide regular updates on project progress. Facilitate effective communication and collaboration between business units and technical teams.

7.   Project Management Support: Assist in project planning, scheduling, and monitoring activities. Contribute to project status reporting and risk management activities to ensure timely and successful project delivery.

8.   Change Management: Support change management initiatives by identifying potential risks and impacts of proposed changes. Develop and execute change management plans to ensure smooth transitions and user adoption.

9.   Training and Support: Provide training and support to end-users on new systems, processes, and functionalities. Act as a subject matter expert and provide guidance to business users as needed.

Qualifications

1.   Diploma/ Bachelor's degree in Mechanical/ Electrical.

Requirements

1.   Experience in automotive background is a plus.

2.   Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.

3.   Solid understanding of business processes and the ability to identify areas for improvement.

4.   Excellent communication skills, both verbal and written, with the ability to convey complex information to non-technical stakeholders.

5.   Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

6.   Detail-oriented with strong organizational and time management skills.

7.   Familiarity with project management methodologies and tools.

Job Summary:

The Program support plays a critical role in driving the success of an organization by analyzing business processes, identifying improvement opportunities, and providing valuable insights for decision-making. The role involves gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders to ensure successful project delivery.

Responsibilities

1. Requirements Gathering: Collaborate with stakeholders to identify and document business needs, objectives, and requirements. Conduct interviews, workshops, and analysis of existing systems and processes to elicit comprehensive requirements.

2. Data Analysis: Analyze large datasets to identify trends, patterns, and insights. Utilize statistical techniques and data visualization tools to present findings and support decision-making processes.

3. Process Improvement: Identify opportunities to enhance operational efficiency and effectiveness through process analysis and optimization. Recommend and implement process improvements to achieve business goals and objectives.

4. Solution Design: Collaborate with cross-functional teams to translate business requirements into functional specifications. Work closely with software development teams to ensure the development of high-quality solutions that meet business needs.

5. Documentation: Create and maintain clear and concise documentation, including business requirements, functional specifications, process flows, and user manuals. Ensure documentation is up to date and readily available for reference.

6. Stakeholder Management: Engage with stakeholders at various levels to understand their needs, address concerns, and provide regular updates on project progress. Facilitate effective communication and collaboration between business units and technical teams.

7. Project Management Support: Assist in project planning, scheduling, and monitoring activities. Contribute to project status reporting and risk management activities to ensure timely and successful project delivery.

8. Change Management: Support change management initiatives by identifying potential risks and impacts of proposed changes. Develop and execute change management plans to ensure smooth transitions and user adoption.

9. Training and Support: Provide training and support to end-users on new systems, processes, and functionalities. Act as a subject matter expert and provide guidance to business users as needed.

Qualifications

1. Diploma/ Bachelor's degree in Mechanical/ Electrical.

Requirements

1. Experience in automotive background is a plus.

2. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.

3. Solid understanding of business processes and the ability to identify areas for improvement.

4. Excellent communication skills, both verbal and written, with the ability to convey complex information to non-technical stakeholders.

5. Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

6. Detail-oriented with strong organizational and time management skills.

7. Familiarity with project management methodologies and tools.

Job Summary:

The Program support plays a critical role in driving the success of an organization by analyzing business processes, identifying improvement opportunities, and providing valuable insights for decision-making. The role involves gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders to ensure successful project delivery.

Responsibilities

1.   Requirements Gathering: Collaborate with stakeholders to identify and document business needs, objectives, and requirements. Conduct interviews, workshops, and analysis of existing systems and processes to elicit comprehensive requirements.

2.   Data Analysis: Analyze large datasets to identify trends, patterns, and insights. Utilize statistical techniques and data visualization tools to present findings and support decision-making processes.

3.   Process Improvement: Identify opportunities to enhance operational efficiency and effectiveness through process analysis and optimization. Recommend and implement process improvements to achieve business goals and objectives.

4.   Solution Design: Collaborate with cross-functional teams to translate business requirements into functional specifications. Work closely with software development teams to ensure the development of high-quality solutions that meet business needs.

5.   Documentation: Create and maintain clear and concise documentation, including business requirements, functional specifications, process flows, and user manuals. Ensure documentation is up to date and readily available for reference.

6.   Stakeholder Management: Engage with stakeholders at various levels to understand their needs, address concerns, and provide regular updates on project progress. Facilitate effective communication and collaboration between business units and technical teams.

7.   Project Management Support: Assist in project planning, scheduling, and monitoring activities. Contribute to project status reporting and risk management activities to ensure timely and successful project delivery.

8.   Change Management: Support change management initiatives by identifying potential risks and impacts of proposed changes. Develop and execute change management plans to ensure smooth transitions and user adoption.

9.   Training and Support: Provide training and support to end-users on new systems, processes, and functionalities. Act as a subject matter expert and provide guidance to business users as needed.

Qualifications

1.   Diploma/ Bachelor's degree in Mechanical/ Electrical.

Requirements

1.   Experience in automotive background is a plus.

2.   Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.

3.   Solid understanding of business processes and the ability to identify areas for improvement.

4.   Excellent communication skills, both verbal and written, with the ability to convey complex information to non-technical stakeholders.

5.   Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

6.   Detail-oriented with strong organizational and time management skills.

7.   Familiarity with project management methodologies and tools.

Job Summary:

The Program support plays a critical role in driving the success of an organization by analyzing business processes, identifying improvement opportunities, and providing valuable insights for decision-making. The role involves gathering and documenting requirements, conducting data analysis, and facilitating communication between stakeholders to ensure successful project delivery.

Responsibilities

1.   Requirements Gathering: Collaborate with stakeholders to identify and document business needs, objectives, and requirements. Conduct interviews, workshops, and analysis of existing systems and processes to elicit comprehensive requirements.

2.   Data Analysis: Analyze large datasets to identify trends, patterns, and insights. Utilize statistical techniques and data visualization tools to present findings and support decision-making processes.

3.   Process Improvement: Identify opportunities to enhance operational efficiency and effectiveness through process analysis and optimization. Recommend and implement process improvements to achieve business goals and objectives.

4.   Solution Design: Collaborate with cross-functional teams to translate business requirements into functional specifications. Work closely with software development teams to ensure the development of high-quality solutions that meet business needs.

5.   Documentation: Create and maintain clear and concise documentation, including business requirements, functional specifications, process flows, and user manuals. Ensure documentation is up to date and readily available for reference.

6.   Stakeholder Management: Engage with stakeholders at various levels to understand their needs, address concerns, and provide regular updates on project progress. Facilitate effective communication and collaboration between business units and technical teams.

7.   Project Management Support: Assist in project planning, scheduling, and monitoring activities. Contribute to project status reporting and risk management activities to ensure timely and successful project delivery.

8.   Change Management: Support change management initiatives by identifying potential risks and impacts of proposed changes. Develop and execute change management plans to ensure smooth transitions and user adoption.

9.   Training and Support: Provide training and support to end-users on new systems, processes, and functionalities. Act as a subject matter expert and provide guidance to business users as needed.

Qualifications

1.   Diploma/ Bachelor's degree in Mechanical/ Electrical.

Requirements

1.   Experience in automotive background is a plus.

2.   Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.

3.   Solid understanding of business processes and the ability to identify areas for improvement.

4.   Excellent communication skills, both verbal and written, with the ability to convey complex information to non-technical stakeholders.

5.   Strong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

6.   Detail-oriented with strong organizational and time management skills.

7.   Familiarity with project management methodologies and tools.

• Recruit, screen, and onboard volunteers for various programs.
• Develop and implement volunteer training and orientation sessions.
• Coordinate volunteer schedules and assignments effectively.
• Maintain accurate volunteer records and track volunteer hours.
• Foster positive relationships and engagement with volunteers.
• Provide ongoing support and communication to the volunteer base.
• Assist in the planning and execution of charitable programs and events.
• Support program staff with administrative and logistical tasks.
• Utilize digital platforms for volunteer outreach and management.
• Evaluate volunteer program effectiveness and suggest improvements.

Description

The opportunity:

The Service excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, L6S Institute and Trade Transport & Logistics amongst others).

How you’ll make an impact:

Your background:

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Join a compassionate and committed team supporting individuals and families affected by crime. As a Victim Support Worker within the Victims Assistance Program at Junction Support Services, you will provide trauma-informed, client-centered support to children, young people, and families impacted by violent crime.

Your role will include case management, emotional support, advocacy, and assistance in navigating systems and accessing practical resources. This position is a meaningful opportunity to make a real difference in the lives of those recovering from trauma and seeking justice, healing, and empowerment.

We are accepting applications as they come in.

For further information please contact Amarly McMahon, Team Manager – People & Culture on .

• Provide first-level technical support to users via remote channels (email, chat, phone).
• Diagnose and resolve hardware, software, and network issues for internal and external customers.
• Assist in troubleshooting common IT problems, including connectivity, printer, and application issues.
• Guide users through step-by-step solutions for their technical difficulties.
• Escalate complex issues to higher-level support teams as needed.
• Document all technical support interactions and resolutions accurately in a ticketing system.
• Install, configure, and maintain software and hardware as directed.
• Participate in training sessions to enhance technical knowledge and customer service skills.
• Contribute to the creation and updating of knowledge base articles and FAQs.
• Follow established procedures and protocols for IT support requests.
• Collaborate with team members on problem-solving and knowledge sharing.
• Maintain a high level of customer satisfaction through effective and timely support.
• Adhere to company policies regarding data security and privacy while working remotely.

• High School Diploma or equivalent; a degree or diploma in Computer Science, Information Technology, or a related field is a plus.
• Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
• Familiarity with networking concepts and troubleshooting is beneficial.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Customer-service oriented attitude with patience and empathy.
• Ability to learn quickly and adapt to new technologies.
• Self-motivated and able to work independently in a remote setting.
• Good organizational skills and attention to detail.
• Must have a reliable internet connection and a suitable workspace at home.