303 Program Support Staff jobs in India
Program Support Volunteer
Posted today
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HR Volunteer Program Kokan NGO India
Organization: Kokan Kala Va Shikshan Vikas Sanstha
Location: Remote (Work-from-Home)
Duration: Minimum 1 Month Maximum 3 Month
Type: HR Voluntary Program Kokan NGO is a nationally recognized non-profit organization working since 2012 to uplift underprivileged communities across India. With over 11.6 lakh lives impacted through 12+ social initiatives across 10 states, we aim to create meaningful change in society.
Role Description:
We are seeking motivated HR Volunteers to support our recruitment and volunteer engagement efforts. This role offers valuable real-time exposure to HR processes within the development sector.
Key Tasks:
- Identify free HR/job portals
- Research & connect with HR colleges
- Promote on Instagram and student groups
- Create & manage volunteer groups
- Assist in KRA identification
- Develop volunteer engagement process flow
- Identify volunteer needs across departments
Required Skills:
- Good communication (written & verbal)
- Interest in HR & recruitment
- Basic knowledge of Excel, Word & PowerPoint
Volunteer Benefits:
- Internship/Experience Certificate
- Letter of Recommendation (performance-based)
- Real-world HR experience
- Opportunity to contribute to a cause
- Networking with NGO professionals
- Eligible for "Volunteer of the Year" recognition
- Performance-based appreciation gift
- Job Opportunity Placement
Job Types: Part-time, Internship, Volunteer
Contract length: 6 months
Pay: ₹ ₹500.00 per week
Work Location: In person
Program Support Volunteer
Posted today
Job Viewed
Job Description
**Organization**: Kokan Kala Va Shikshan Vikas Sanstha
**Location**: Remote (Work-from-Home)
**Duration**: Minimum 1 Month Maximum 3 Month **Type**: HR Voluntary Program Kokan NGO is a nationally recognized non-profit organization working since 2012 to uplift underprivileged communities across India. With over **11.6 lakh lives impacted** through **12+ social initiatives across 10 states**, we aim to create meaningful change in society.
**Role Description**:
We are seeking motivated **HR Volunteers** to support our recruitment and volunteer engagement efforts. This role offers valuable real-time exposure to HR processes within the development sector.
**Key Tasks**:
- Identify free HR/job portals
- Research & connect with HR colleges
- Promote on Instagram and student groups
- Create & manage volunteer groups
- Assist in KRA identification
- Develop volunteer engagement process flow
- Identify volunteer needs across departments
**Required Skills**:
- Good communication (written & verbal)
- Interest in HR & recruitment
- Basic knowledge of Excel, Word & PowerPoint
**Volunteer Benefits**:
- Internship/Experience Certificate
- Letter of Recommendation (performance-based)
- Real-world HR experience
- Opportunity to contribute to a cause
- Networking with NGO professionals
- Eligible for “Volunteer of the Year” recognition
- Performance-based appreciation gift
- Job Opportunity Placement
**Job Types**: Part-time, Internship, Volunteer
Contract length: 6 months
Pay: ₹500.00 per day
Expected hours: 2 per week
Work Location: In person
Assistant Manager – Program Support
Posted today
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Company Description
Founded in 1999 by Matthew Spacie, Magic Bus India Foundation aims to enable young people to break out of poverty and lead fulfilling lives. By focusing on adolescence and young adulthood, Magic Bus supports secondary education completion and skilling for employment. The organization operates across India, impacting over 1 million individuals in 24 states and 75 districts. With programs such as the Childhood to Livelihood Programme, Magic Bus establishes Community Learning Centres, Livelihood Centres, and Entrepreneurship Incubation Centres to develop life skills, enhance education, and improve employability.
Role Description
This is a full-time on-site role located in Mumbai for an Assistant Manager – Program Support & Data Management. The Assistant Manager is responsible for overseeing the daily operations of program management, which includes managing data, performing analysis, budgeting, and providing training to team members. The role also involves strong communication with various stakeholders to ensure program objectives are met.
Position Summary
The incumbent will be a part of the Programme Support and Data Management team of Magic Bus Livelihood Vertical. This role will support key program initiatives, focusing on performance tracking, system development, reporting, and training. The incumbent will play a vital role in maintaining the quality and timeliness of high-priority deliverables under the Magic Bus skilling ecosystem.
Key Responsibilities:
System Development & Support
o Assist in developing and maintaining the "
What Gets Reviewed Gets Done Weekly Review Tracker
" for Standard Skilling, Connect With Work, and Digital Skilling programs.
Data Management, Master Trackers & Reporting
o Manage and update Weekly Trackers, including:
§ Weekly Sixer Class data update
§ Weekly Governance Discordance Tracker
§ Weekly Review Tracker
§ Quality Mobilization Tracker
§ Update Centre Network List
Training & Coordination
o Assist in training program staff on using the What
o Coordinate with program teams for post-release reviews and feedback collection.
Monitoring & Evaluation
o Support evaluation of program effectiveness based on data collected.
Qualifications & Skills:
- Bachelor's degree (preferably Masters) in Data Science, Computer, Data Management, Data Analysis, Development Studies, Social Sciences, or a related field.
- 3-5 years of experience in program operations, data systems, or M&E roles.
- Proficiency in Excel, data dashboards, and basic reporting tools. Knowledge in statistical tools and software will be an added advantage.
- Familiarity with learning or training platforms (e.g., Sixer Class, FutureX) is a plus.
- Strong attention to detail, ability to manage multiple tasks, and proactive communication.
- Willingness to learn and contribute to dynamic program environments.
· Strong communication, interpersonal, and facilitation skills
· Organized, analytical, and detail-oriented
Preferred Attributes:
- Experience with nonprofit or skilling sector data systems.
- Comfortable with training and capacity-building sessions for internal teams.
· Collaborative mindset with ability to engage across departments
· Energetic, proactive, and adaptable in a dynamic environment
· Committed to youth empowerment and inclusive development
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Manager, Program Support Operations
Posted today
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Job Description
Job Description
Posted Tuesday, September 2, 2025, 7:30 PM
Who We Are
Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
Why Magnit:
Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit integrated workforce management (IWM) platform supported by data, software, intelligence and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
Primary Responsibilities
- Manage team of Leads, Sr. Specialists and Specialists to deliver superior quality results with a continuous emphasis of meeting department established SLAs/ KPIs and improving quality/ efficiency metrics.
- Consistently evaluate team resourcing model to ensure that resourcing levels are adequate to support client volumes and needs.
- Analyze results from SLA/ KPI reporting to create and implement recommendations to improve the overall efficiency, capacity, and accuracy of the team.
- Collaborate with Program Support Operations management team globally to lead and support on any department wide initiatives.
- Create effective development plans for direct reports to ensure retention and productivity, while helping to foster a success-oriented, accountable environment.
- Act as a partner to Client Services team by leading check-in discussions to further develop understanding on how to best provide the level of support required by the client
- Regularly review team processes to improve accuracy, scalability, and efficiency of processes.
- Partner with internal PRO Client Services team to ensure Standard Operating Procedure (SOP) documentation is maintained by team members in a way that ensures seamless support in instances of required coverage, as well as accuracy in day-to-day processes. Utilize subject matter expertise in Program Support Operations processes and procedures to be able to act as primary support to the existing team for day-to-day support and trainer for new staff.
- Take initiative to apply Program Support Operations knowledge to provide support and leadership for department wide initiatives and overall support for PRO's client programs.
Minimum Qualifications
- Bachelor's degree
- 5+ years of relevant experience, with 3+ year of increasing supervisory experience
- Strong administrative, organization and customer service skills
- Excellent written and verbal communication skills
- Fluent written and spoken English
- Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines
- Ability to create strong effective teams
- Proficiency in MS Office (Outlook, Excel, Word)
What Magnit will Offer You
At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails
Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community
If this role isn't for you
Stay in touch, we will let you know when we have new positions on the team.
To see a complete list of our open career opportunities please visit.
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
Job Details
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Pay Type
Salary
Vadodara, Gujarat, India
Manager, Program Support Operations
Posted today
Job Viewed
Job Description
Who We Are
Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
Why Magnit:
Magnit
is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit integrated workforce management (IWM) platform supported by data, software, intelligence and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
Primary Responsibilities
- Manage team of Leads, Sr. Specialists and Specialists to deliver superior quality results with a continuous emphasis of meeting department established SLAs/ KPIs and improving quality/ efficiency metrics.
- Consistently evaluate team resourcing model to ensure that resourcing levels are adequate to support client volumes and needs.
- Analyze results from SLA/ KPI reporting to create and implement recommendations to improve the overall efficiency, capacity, and accuracy of the team.
- Collaborate with Program Support Operations management team globally to lead and support on any department wide initiatives.
- Create effective development plans for direct reports to ensure retention and productivity, while helping to foster a success-oriented, accountable environment.
- Act as a partner to Client Services team by leading check-in discussions to further develop understanding on how to best provide the level of support required by the client
- Regularly review team processes to improve accuracy, scalability, and efficiency of processes.
- Partner with internal PRO Client Services team to ensure Standard Operating Procedure (SOP) documentation is maintained by team members in a way that ensures seamless support in instances of required coverage, as well as accuracy in day-to-day processes. Utilize subject matter expertise in Program Support Operations processes and procedures to be able to act as primary support to the existing team for day-to-day support and trainer for new staff.
- Take initiative to apply Program Support Operations knowledge to provide support and leadership for department wide initiatives and overall support for PRO's client programs.
Minimum Qualifications
- Bachelor's degree
- 5+ years of relevant experience, with 3+ year of increasing supervisory experience
- Strong administrative, organization and customer service skills
- Excellent written and verbal communication skills
- Fluent written and spoken English
- Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines
- Ability to create strong effective teams
- Proficiency in MS Office (Outlook, Excel, Word)
What Magnit Will Offer You
At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails
Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community
If this role isn't for you
Stay in touch, we will let you know when we have new positions on the team.
To see a complete list of our open career opportunities please visit.
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
Remote Volunteer Coordinator & Program Support
Posted 1 day ago
Job Viewed
Job Description
- Recruit, screen, train, and onboard volunteers.
- Develop and update volunteer role descriptions and recruitment materials.
- Manage volunteer database and track volunteer hours and activities.
- Serve as the main point of contact for volunteers, providing support and guidance.
- Coordinate volunteer schedules and assignments.
- Organize volunteer appreciation events and recognition programs.
- Assist in planning and implementing program activities and events.
- Provide administrative support, including preparing documents and reports.
- Maintain program records and ensure data accuracy.
- Support fundraising efforts and grant application processes as needed.
- Previous experience in volunteer management, non-profit program support, or a related field.
- Excellent interpersonal, communication, and organizational skills.
- Proficiency with volunteer management software and CRM systems.
- Strong administrative and multitasking abilities.
- Ability to work independently and manage workload effectively in a remote environment.
- Passion for working with volunteers and supporting non-profit missions.
- High school diploma or equivalent; Bachelor's degree is a plus.
Systems Analyst II - Compliance Program Support
Posted 1 day ago
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Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Join our SAP Compliance Team as a Systems Analyst to evaluate Thermo Fisher's SOX compliance program. Coordinate compliance activities with internal advisors and external auditors to ensure strong ICFR.
**Responsibilities:**
+ Provide consistent and timely maintenance of SOX documentation.
+ Assist in completing SOX audits and controls.
+ Collaborate with the Compliance Manager and SOX team members to collect day-to-day evidence attributes.
+ Aid in coordinating and developing supporting documentation for SOX, auditors, advisors, and process owners.
+ Work with the team on identification and management of the summary of control deficiencies, ensuring it is complete, accurate, and updated in a timely manner.
+ Compile and document control deficiency communications as needed.
+ Analyze, research, and document deficiencies, including conducting root cause analysis, assessing the level of significance, and developing remediation plans. Implement the remediation plan, communicate the process and ensure all remediation steps are completed.
+ Offer insights on the outcomes of remediation testing and conduct vital follow-up actions.
+ Conduct process improvement audits and other audit activities.
+ Support the goals and projects of the SOX Compliance team.
**Experience:**
+ Displays proficiency working in an industry/organization subject to Sarbanes-Oxley regulations.
+ 3+ years of IT experience working with SDLC functions, including project delivery (e.g., PMO, software testing, development, business analysis of IT applications), operations, and maintenance.
+ Experience in the delivery of ERP and Finance and Controlling modules over systems like SAP or Oracle would be a bonus.
**Education:**
+ Bachelor's degree or equivalent experience in Finance, Accounting, Life Sciences, Computer Science, IT, Information Systems Management, or a related field.
+ An equivalent combination of education and experience may be accepted as a satisfactory substitute.
**Knowledge, Skills, Abilities:**
+ Proficient in accounting (GAAP) and auditing (GAAS) principles. Familiar with Sarbanes-Oxley Act, 2013 COSO framework, SEC regulations.
+ General knowledge of business processes, including quote-to-cash, procure-to-pay, and general ledger accounting.
+ Understanding of governance, including IT governance and COBIT.
+ Exposure to IT compliance, including IT General Controls and IT Application Controls.
+ Proficiency in Microsoft Office suite applications, including Microsoft Excel and Word.
+ Effective written and verbal communication capabilities, coupled with good presentation and public speaking proficiencies.
+ Ability to maintain up-to-date knowledge of evolving regulatory requirements and serve as an information resource for the team and the wider business.
+ Enjoys working in a multi-disciplinary and geographically dispersed team.
+ Able to work on multiple priorities, projects, results, and partnerships.
+ Ability to work in an FDA-regulated (GXP), fast-paced, large company environment.
If you meet the qualifications and are interested in this position, please submit your application with your updated resume. We look forward to reviewing your application.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Program Management Support
Posted today
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About Us
Qbits is an AI-first Computer Science education company working with schools across India, the Middle East, and the US. Qubits is a comprehensive offering that includes an advanced digital platform (an LMS that includes a digital book, concept videos, coding practice, lesson plan, assignments, auto-grading, projects, teacher dashboard, integrated development environment, etc), curriculum textbooks, and teacher training (teacher manual and online training). We intend to replace the existing curriculum, textbooks and software/applications used by schools, as part of the existing computer science, coding and AI curriculum, with our Qbits offering. Schools are our customers, and the target stakeholders include school owners, leaders, principals, and HODs.
Job Summary
We are looking for a highly skilled and motivated Program Management Support Specialist to assist in the coordination and management of training programs and documentation for our team. The ideal candidate will have a background in Engineering or Computer Science, excellent communication skills (both spoken and written), and a strong familiarity with AI tools. This role requires someone who is organized, detail-oriented, and capable of working independently in a remote environment.
Key Responsibilities
- Training Support: Assist in organizing, scheduling, and managing training sessions, ensuring that all materials and resources are ready and available beforehand.
- Documentation: Develop, manage, and maintain program-related documentation, such as training manuals, guides, reports, and other resources. Ensure all documents are clear, accurate, and up-to-date.
- Program Coordination: Collaborate with various teams to ensure smooth execution of program activities, track deliverables, and ensure timelines are met.
- Communication: Serve as a point of contact for program-related queries, maintaining clear communication across teams and stakeholders.
- AI Tool Utilization: Utilize AI tools to enhance program efficiency, automate tasks, and improve training or documentation workflows.
- Continuous Improvement: Regularly assess and suggest improvements to streamline processes, enhance documentation quality, and optimize training outcomes.
Required Qualifications
- Education: Bachelor's degree in Engineering, Computer Science, or a related technical field.
- Experience: At least 2-3 years of experience in program management, training support, or documentation.
- Technical Skills: Proficiency in AI tools (e.g., automation tools, data analysis platforms) and experience with documentation software (Google Workspace, MS Office, etc.).
- Communication: Strong written and verbal communication skills, with the ability to effectively convey complex ideas in a clear and concise manner.
- Organizational Skills: Excellent time management and attention to detail, with the ability to handle multiple tasks simultaneously.
Preferred Skills
- Experience in designing or managing training programs.
- Familiarity with project management tools like Jira, Trello, or Asana.
- Understanding of AI technologies and how they can be applied in program management.
This role requires working in UAE time zone.
Job Types: Full-time, Permanent
Pay: ₹30, ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Work from home
Application Question(s):
- How many years of program management experience do you have ?
Work Location: Remote
Apprenticeship Program - IT Support
Posted 7 days ago
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Job Description
Your responsibilities will include setting up new user accounts, installing and configuring computer hardware and software, performing basic network troubleshooting, and providing technical assistance to end-users. You will learn to diagnose and resolve a wide range of IT issues, document solutions, and contribute to maintaining our IT knowledge base. This program offers a structured learning path, combining on-the-job training with theoretical knowledge to ensure a well-rounded development experience. The ideal candidate is a quick learner, possesses strong problem-solving skills, and has a keen interest in technology. Excellent communication and interpersonal skills are important for interacting with colleagues and end-users. This is an exceptional opportunity to kick-start your career in IT support and gain industry-recognized qualifications.
Responsibilities:
- Provide technical assistance and support for computer systems, software, and hardware.
- Respond to IT support requests from end-users via ticket, email, or phone.
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Diagnose and resolve technical hardware and software issues.
- Set up new user accounts and profiles and manage access permissions.
- Perform routine system maintenance and updates.
- Document technical procedures and user guides.
- Assist senior IT staff with larger projects and tasks.
- High school diploma or equivalent required.
- A strong interest in IT and a desire to learn computer systems and troubleshooting.
- Basic understanding of computer hardware and software.
- Good problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to follow instructions and work collaboratively in a team.
- Willingness to undergo training and develop new skills.
Apprenticeship Program - IT Support
Posted 8 days ago
Job Viewed
Job Description
As an IT Support Apprentice, you will receive hands-on training and mentorship from experienced IT professionals. You will learn to provide essential technical assistance to users, troubleshoot common IT issues, and support the maintenance of IT infrastructure. This program is an excellent pathway for individuals passionate about technology to develop practical skills and gain industry-recognized knowledge.
Key Responsibilities:
- Provide remote technical assistance to end-users for hardware, software, and network issues.
- Assist in diagnosing and resolving basic IT support tickets using established procedures.
- Learn to install, configure, and maintain computer hardware and software.
- Support the IT team in managing user accounts and access permissions.
- Help in troubleshooting network connectivity problems.
- Document support requests and resolutions accurately in the ticketing system.
- Participate in training sessions to develop technical skills and understand IT best practices.
- Learn about IT security protocols and assist in ensuring system integrity.
- Assist with inventory management of IT equipment.
- Collaborate with team members and follow guidance from senior IT staff.
- Contribute to the creation of user guides and FAQs for common IT issues.
Qualifications:
- Completed or pursuing a diploma or degree in Computer Science, Information Technology, or a related field.
- Basic understanding of computer hardware, operating systems (Windows preferred), and common software applications.
- Familiarity with networking concepts is a plus.
- Excellent communication and interpersonal skills.
- A strong eagerness to learn and a proactive attitude towards problem-solving.
- Ability to follow instructions and work independently in a remote setting.
- Good organizational skills and attention to detail.
- Genuine interest in pursuing a career in IT support.
- Must have a reliable internet connection and a suitable workspace at home.