132 Program Support jobs in India

Field Officer

Ratu, Jharkhand Satin Creditcare Network Ltd

Job Viewed

Tap Again To Close

Job Description

_**Post
- TCSO, CSO, SR.CSO, SQO, ABM**_
- **Qualification**_- 12th or Graduation

Age
- 18 to 30 years

Salary
- 17000 to 25000 per month CTC
- **Other benefits
- Free accommodation, mess facility, Accidental insurance, Group Mediclaim, attractive incentive etc.**_
- Satin Creditcare Network Ltd, 4th Floor, The Westend Tower, Besides Indusind Bank, Near Galaxia mall, Ratu Road, Ranchi._

**Contact no. **

Documents mandatory
- Bike, DL, AAdhar card, PAN card

Carry Resume, DL, PAN & Aadhar card for interview.

**Opening for all location in Jharkhand.**

**Note

**Job Types**: Full-time, Fresher

**Salary**: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ratu, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**

- Health insurance
This advertiser has chosen not to accept applicants from your region.

Job No Longer Available

This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.

However, we have similar jobs available for you below.

Slp Program Support Associate

Bengaluru, Karnataka ASSPL - Karnataka - B56

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Bachelor’s or equivalent degree from a recognized university
- Experience in loss prevention, security or related field with minimum 2 years of experience
- Hands on experience in reporting, data analysis, project coordination and stakeholder management
- Ability to work in a fast-paced environment with competing priorities
- Effective Communication and collaborative skills
- A self-starter with extensive ability to thrive in an extremely ambiguous environment

We are looking for a Program Support Associate for FC, CoBW and RCP programs who will work with internal team of Operations, ACES & S&LP to create/publish business review decks, set-up reviews, follow-through the planned tasks and co-ordinate the launch of new mechanisms and provide visibility of the same to leadership for the above programs. While we obsess over customers, we specialize in obsessing over identification of possible loss & abuse scope and build sustainable mechanisms to solve them.

SLP vision is to ensure Bad Actors never receive a dollar from transacting with Amazon and abusing our policies. This is done with mínimal friction for good stakeholders, clearly communicated policies, and risk assessments. We are looking for a creative and experienced associate for a team that specializes in identity and supply chain verifications to support this vision.

Key job responsibilities
- Creating and publishing business review decks (WBR/MBR) and setting up reviews with internal/external stakeholders
- Coordinating the remuneration tasks for contractual employees
- Maintaining a repository of planned tasks and action items and following-up for closure
- Proven ability to deliver results and execute multiple initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables.
- Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces.
- Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value-added processes and introducing automation to maximize impact.
- Co-ordinate launch of mechanisms and build processes that address future challenges.
- Extensively build trust with cross-organizational stakeholders. Use data to influence without authority and drive consensus at all levels of an organization.
- Quantify impact with basic analytics and investigation techniques. Advanced Excel skills are a minimum expectation (Basic SQL is a plus).

Bengaluru, KA, IND
- Experience in driving process improvements through automation or standardization
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
This advertiser has chosen not to accept applicants from your region.

Continuous Improvement Coordinator- Program Support

Bengaluru, Karnataka Hitachi Rail

Posted today

Job Viewed

Tap Again To Close

Job Description

Description

:

The opportunity:

The Service excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, L6S Institute and Trade Transport & Logistics amongst others).

How you’ll make an impact:

  • Create and update internal SharePoint pages and manage SharePoint securely

  • Serve as a point of contact for internal and external stakeholders related to matters pertaining L6S Institute.

  • Collaborate with the Communications department for content alignment.

  • Regularly update training offerings in coordination with training vendors, which also include course registrations and validate entries.

  • Maintain high-level communication with Business Unit L6S Master Black Belts (BU MBB), Business Unit Continuous Improvement Leaders (BU CIL), and external vendors.

  • Validate Lean or L6S certificates before issuance and pre-screen external certificates for recognition and forward to BU CIL / BU MBB.

  • Support interview scheduling for certificate recognition.

  • Acquire and apply basic “Learning Management System” LMS knowledge, resolve discrepancies in LMS reporting with IT teams.

  • Contribute to SQDIC and L6S White Belt (WB) training content development.

  • Prioritize and follow up on tasks associated with L6S Institute, handle ad-hoc queries and reporting issues.

  • Work independently and propose solutions to challenges and ensure quality of own work before submission.

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

  • Your background:

  • Bachelor or master’s degree with a background in Business, IT, or related fields.

  • 3 - 4 years of project management work experience.

  • Should be able to deliver high quality deliverables, independently, with minimal oversight.

  • Should be proficient in Microsoft Excel, PowerPoint, SharePoint, LMS and EDP systems.

  • Should have exposure to Lean Six Sigma or process improvement methodologies. A green-belt certification would be ideal.

  • Should have strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

  • Should be proactive and detail-oriented with a focus on quality

  • Should have the ability to adapt to changing priorities and manage multiple engagements simultaneously.

  • Proficiency in both spoken & written English language is required.

  • Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

    This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

    This advertiser has chosen not to accept applicants from your region.

    Program Support Officer - Pernem Goa

    Pernem, Goa Antarang Foundation

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    The Program Support Officer role is key in ensuring that our goals are met and that we are able to impact many more youth from disadvantaged backgrounds. We are looking for Full
    - time PSO who are committed and want to contribute to the career trajectories of youth from low socio-economic backgrounds and are thus trained by Antarang to be Career Guidance Program Support Officers through an intensive training program. The training enables to become and adept at using psychometric based tools and integral pedagogical practices.

    Major responsibilities:

    - Instill a safe, healthy learning culture where students actively collaborate
    - Responsible for student learning and their growth
    - Ensure all outcomes for the program are met in all assigned schools
    - Conduct Career Guidance classroom sessions in government and low-income private schools following the proprietary curriculum designed by Antarang
    - Build professional relationships with school principals, teachers, and program coordinators
    - Work with parents to ensure guidance and support for students
    - Individually counsel students on their careers
    - Conduct student assessments
    - Conduct and maintain regular records of student attendance
    - Conducting student assessments in assigned schools
    - Resolve individual student queries/doubt
    - Give and receive periodic feedback about the program, student assessments, and operations to relevant teams
    - Support Antarang Staff for Data entry/Data processing exercises
    - Support in Program tracking and pilot project

    **Requirements**:

    - A Graduate(minimum) in any field with a keen interest in the EducationSector(preferable B.Ed or with teaching experience)
    - Passionate about working with youth and for the youth especially those from alower economic background
    - Resilience and adaptability along with openness to perspectives
    - Integrity and ability to work and problem-solve independently
    - Flexibility! Willing to travel across district for in-person sessions
    - Able to commit 7 hours per day Monday-Saturday for at least a year
    - Proficient in English and Hindi
    - Tech Savvy and comfortable with online learning tools
    - Should be Proactive and take the lead on various tasks and projects

    What’s in it for you?
    - A chance to shape the country’s future by directly impacting one of the biggest challenge areas
    - Be part of a work culture that is vibrant, fun and rooted in Care
    - Develop your own skills through structured training as well as consistent practice and feedback
    - Be more career ready yourself by being able to take up different roles in the social impact space and beyond
    - Last but not the least.the chance to form some strong bonds and connections!

    Pay: ₹20,000.00 - ₹25,000.00 per month

    Schedule:

    - Day shift

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Victims Assistance Program – Support Worker (Wangaratta)

    Prayagraj, Uttar Pradesh Junction Support Services

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    Join a compassionate and committed team supporting individuals and families affected by crime. As a Victim Support Worker within the Victims Assistance Program at Junction Support Services, you will provide trauma-informed, client-centered support to children, young people, and families impacted by violent crime.

    Your role will include case management, emotional support, advocacy, and assistance in navigating systems and accessing practical resources. This position is a meaningful opportunity to make a real difference in the lives of those recovering from trauma and seeking justice, healing, and empowerment.

    We are accepting applications as they come in.

    For further information please contact Amarly McMahon, Team Manager – People & Culture on .

    This advertiser has chosen not to accept applicants from your region.

    Back Office Support

    Madurai, Tamil Nadu caliber elevators private limited

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    Minimum 5 years experiences required

    **Salary**: ₹10,000.00 - ₹15,000.00 per month

    Schedule:

    - Day shift

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Back Office Support

    Mumbai, Maharashtra FCI London

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    **About FCI London**

    FCI London is one of the UK’s largest and most prestigious luxury furniture and interior design brands, with over 35 years of experience. We collaborate with leading global brands and deliver extraordinary interiors for high-end residential and commercial spaces.

    **Role Overview**

    **Key Responsibilities: Operations & Process Management**
    - Support the day-to-day administrative and operational activities across the India and UK teams.
    - Troubleshoot and resolve basic IT issues related to devices, software, and internal systems.
    - Create internal SOPs, define workflows, and assist in building scalable systems for process improvement.
    - Manage internal task boards and ensure clarity and efficiency in team task allocation (e.g., Asana).

    **Digital Support & Content Handling**
    - Manage product upload and maintenance through custom-built CRM and internal tools.
    - Perform basic **HTML edits** for website content updates, ensuring SEO-friendly formatting.
    - Coordinate with design and marketing teams to manage image updates and visual assets using **Photoshop** or **Canva**.

    **AI & Innovation Support**
    - Assist in researching, testing, and implementing new **AI tools and platforms** that improve productivity, content generation, reporting, and marketing tasks.
    - Stay up to date with new AI trends and recommend tools for internal use based on practical evaluations.

    **Reporting & Analysis**
    - Analyse team performance, identify bottlenecks, and propose optimisation strategies.
    - Ensure accuracy and consistency across data-driven dashboards and outputs.

    **Required Skills & Qualifications**
    - **Bachelor’s degree** in Business Administration or a related field.
    - Minimum **5-6 years of experience** in operations, technical coordination, or digital project support.
    - Advanced proficiency with:

    - **Google Sheets**:

    - **Photoshop** and **Canva**:

    - **Microsoft Excel**, **Outlook**, and basic **HTML**:

    - Excellent command of English - written and verbal.
    - Strong analytical and problem-solving abilities with a proactive mindset.
    - High attention to detail and ability to prioritise tasks in a fast-paced environment.

    **Preferred Skills**
    - Familiarity with automation platforms like **Pabbly**, **Zapier**, or **Make (Integromat)**.
    - Basic knowledge of JavaScript or webhooks.
    - Experience working with remote, cross-functional teams.

    **Why Work with Us**
    - Work with a globally respected luxury brand.
    - Gain hands-on exposure to cutting-edge AI and automation tools.
    - Collaborate with a dynamic, international team.
    - Flexible, fully remote role with performance-driven growth opportunities.
    - Competitive salary and a long-term career path.

    **Technical Requirements**
    - A reliable Windows laptop or desktop (Windows 10 or newer).
    - Stable high-speed internet connection (fiber preferred).
    - Access to backup power to support uninterrupted workflow.

    If you’re an automation enthusiast with an eye for detail and a passion for systems and digital tools, we’d love to hear from you.

    Pay: ₹30,000.00 - ₹40,000.00 per month

    **Benefits**:

    - Work from home

    Schedule:

    - UK shift

    **Experience**:

    - operations and technical coordination: 5 years (preferred)

    **Language**:

    - English (required)

    Work Location: Remote
    This advertiser has chosen not to accept applicants from your region.

    MS Office support engineer

    Noida, Uttar Pradesh Genpact

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    L2 MS Office support engineer

    Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

    Experience: 5-8 years

    30 days joiners preferred.


    Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.


    WHAT YOU’LL DO:

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.


    Responsibilities

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.


    Qualifications we seek in you!

    Minimum Qualifications

    • Bachelor's / Master's degree in computer science engineering/technology)
    • Technical certifications would be an added advantage


    Preferred Qualifications/ Skills

    • You will be supporting a global user community. Flexible work hours are required.
    • A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
    • Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
    • Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
    • Evolving experience across Level 1/2 support roles in the technology stack previously described.
    • Responsible for Incident and problem escalation and resolution for Office 365 platforms.
    • Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
    • Experience with Adobe applications is a plus.
    • ITIL and Major incident management knowledge
    • Strong comprehensive problem-solving skills to identify and solve issues quickly.
    • Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
    • Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
    • Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
    • Exceptional verbal and written communication and presentation skills.
    This advertiser has chosen not to accept applicants from your region.
    Be The First To Know

    About the latest Program support Jobs in India !

    MS Office support engineer

    Noida, Uttar Pradesh Genpact

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    L2 MS Office support engineer

    Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

    Experience: 5-8 years

    30 days joiners preferred.

    Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

    WHAT YOU’LL DO:

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.

    Responsibilities

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.

    Qualifications we seek in you!

    Minimum Qualifications

    • Bachelor's / Master's degree in computer science engineering/technology)
    • Technical certifications would be an added advantage

    Preferred Qualifications/ Skills

    • You will be supporting a global user community. Flexible work hours are required.
    • A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
    • Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
    • Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
    • Evolving experience across Level 1/2 support roles in the technology stack previously described.
    • Responsible for Incident and problem escalation and resolution for Office 365 platforms.
    • Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
    • Experience with Adobe applications is a plus.
    • ITIL and Major incident management knowledge
    • Strong comprehensive problem-solving skills to identify and solve issues quickly.
    • Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
    • Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
    • Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
    • Exceptional verbal and written communication and presentation skills.
    This advertiser has chosen not to accept applicants from your region.

    MS Office support engineer

    Noida, Uttar Pradesh Genpact

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    L2 MS Office support engineer

    Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

    Experience: 5-8 years

    30 days joiners preferred.

    Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.

    WHAT YOU’LL DO:

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.

    Responsibilities

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.

    Qualifications we seek in you!

    Minimum Qualifications

    • Bachelor's / Master's degree in computer science engineering/technology)
    • Technical certifications would be an added advantage

    Preferred Qualifications/ Skills

    • You will be supporting a global user community. Flexible work hours are required.
    • A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
    • Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
    • Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
    • Evolving experience across Level 1/2 support roles in the technology stack previously described.
    • Responsible for Incident and problem escalation and resolution for Office 365 platforms.
    • Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
    • Experience with Adobe applications is a plus.
    • ITIL and Major incident management knowledge
    • Strong comprehensive problem-solving skills to identify and solve issues quickly.
    • Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
    • Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
    • Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
    • Exceptional verbal and written communication and presentation skills.

    This advertiser has chosen not to accept applicants from your region.

    MS Office support engineer

    Uttar Pradesh, Uttar Pradesh Genpact

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    L2 MS Office support engineer

    Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai

    Experience: 5-8 years

    30 days joiners preferred.


    Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period.


    WHAT YOU’LL DO:

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Office applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.


    Responsibilities

    • Applicants will perform Level 2 application support and incident management.
    • The candidate will be working with the Productivity Tools team.
    • The team owns and supports several products within Microsoft 365 including all Ofifce applications, MS Outlook, multiple add-ins for the MS Office Suite, Adobe Acrobat and WinZip.
    • Provide technical expertise & excellent support for our Microsoft 365 product applications at a Level 2 skillset. This experience should include deep knowledge of Office applications as well as troubleshooting COM add-ins across the suite, Adobe Acrobat and WinZip.
    • Work closely with Level 1/1.5 support teams.
    • Escalate complex issues to Level 3 engineers or vendors as needed.


    Qualifications we seek in you!

    Minimum Qualifications

    • Bachelor's / Master's degree in computer science engineering/technology)
    • Technical certifications would be an added advantage


    Preferred Qualifications/ Skills

    • You will be supporting a global user community. Flexible work hours are required.
    • A strong background troubleshooting on enterprise Windows, Mac and iOS environments as well as the MS Office 365 applications that reside on those platforms.
    • Proficient in troubleshooting and resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments
    • Expertise in supporting Outlook and native email clients, with deep knowledge of delegation, shared mailbox access, PST migrations, online archives, and related enterprise environment issues.
    • Evolving experience across Level 1/2 support roles in the technology stack previously described.
    • Responsible for Incident and problem escalation and resolution for Office 365 platforms.
    • Basic knowledge and experience of Microsoft Exchange Admin Center and delegation permissions.
    • Experience with Adobe applications is a plus.
    • ITIL and Major incident management knowledge
    • Strong comprehensive problem-solving skills to identify and solve issues quickly.
    • Ability to work independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
    • Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
    • Strong analytical and troubleshooting skills, detail-oriented, and quality-minded.
    • Exceptional verbal and written communication and presentation skills.
    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Program Support Jobs