Head of Project Management

Chennai, Tamil Nadu Boldrocchi India Pvt Ltd

Posted 2 days ago

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Job Description

About the Role


We are seeking a dynamic and results-driven Project Management Head to lead and oversee our India business operations. This role is pivotal in driving project success, ensuring customer satisfaction, and achieving revenue targets through effective cross-functional collaboration.


Experience- 15-20years in the field


Responsibilities


Sales & Revenue Ownership: Drive sales revenue for the India business by managing client relationships and ensuring successful project delivery.

Project Leadership: Lead end-to-end project execution—ensuring delivery on time, within budget, and in alignment with customer contracts and purchase orders.

Cross-Functional Collaboration: Work closely with engineering, procurement, production, finance, and sales teams to align project goals and execution.

Contract & Claims Management: Oversee contract compliance and ensure timely claims management and resolution.

Customer Engagement: Represent the organization in customer meetings, fostering strong relationships and trust.

Process Improvement: Continuously enhance project management processes, systems, and tools to support organizational strategy and efficiency.

Strategic Problem Solving: Address wide-ranging project and contract issues with effective solutions and timely closures.

Critical Task Execution: Take ownership of high-priority tasks that contribute to project and organizational success.

Team Culture: Promote a positive and collaborative work environment that supports team growth and performance.


Qualifications & Skills:


Proven experience in project management, preferably in a cross-functional industrial or engineering environment.

Strong understanding of contract management and customer engagement.

Excellent leadership, communication, and problem-solving skills.

Ability to manage multiple projects and stakeholders effectively.

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Project Execution/ Project Planning - GCC Real-estate Project Management

Chennai, Tamil Nadu Cognizant

Posted 1 day ago

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Job Description

**Job summary**
Senior Manager - Project Execution/ Project Planning - GCC Real-estate Project Management
The project Manager will lead end - end real-estate planning and execution For Global Capability Center (GCC) set-ups ensuring on-time cost effective quality delivery of office aligned with organizational goals.
**Responsibilities**
This role involves coordination with GCC service line verticals IPC partners design & build partners compliance team and IT and interact with all internal functional leads of respective delivery functions for RE and connect with clients account managers and client for project planning and execution.
Leads the Project management and governance of GCC projects for co-ordination delivery.
Define project timelines scope budget timelines resources plans for GCC real-estate.
Develop integrated project plan in alignment with respective delivery team.
Ensures project portfolios and programs align with the organizations/ Clients overall strategic objectives.
Develops and implements PMO processes methodologies documentation and standards.
SPOC for GCC projects and handle stakeholder management.
Monitors project performance identifies risks and track corrective actions.
Compliance Audit and Quality adherence checks and conformation.
Communicates project status to stakeholders and manages expectations
Analyses project data generates reports and identifies trends to improve PMO performance
Create Dashboards and Reporting template tailored for all GCC clients and Cognizant Management Dashboard.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Assistant Manager / Senior Engineer - Project Management

Chennai, Tamil Nadu Emerson

Posted 1 day ago

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Job Description

**Job** **Summary:**
If you are a Project Management professional and looking for the career opportunity, Emerson has an exciting offer to you! Project Management professional in this role will ensure successful completion of projects within scope, on time, and within budget. This involves coordinating resources, managing risks, communicating effectively, and providing leadership to the project team. Ultimately, this role is accountable for delivering the project's objectives while meeting interested party expectations and maintaining quality standards.
**In** **this** **Role,** **Your** **Responsibilities** **Will** **Be:**
+ Developcomprehensiveprojectplansoutliningtasks,timelines,resourcesandbudget requirements.
+ Coordinatinginternalteammembers,externalthirdparties/vendorandothercollaborators toensureresourcesareallocatedeffectivelyfortheperfectexecutionofprojects.
+ Ensurethatallprojectsaredeliveredontime,withinscope,andwithinbudgetby supervisingprogress,identifyingpotentialdelays,andimplementingsolutiontokeep project on track.
+ Trackingprojectsexpensesandmanagebudgettoensureprojectiswithinfinancial constraints.
+ Reportandraisetomanagementasneeded.
+ Accountableforimplementingprojectcontracttermsandconditionsfortheproject.
+ Supportsandpresentsstatusreviewmeetingsweeklywithmanagement.
+ Ensuresinvolvementofsiteteam/localbusinesspartnersattheappropriateproject phase
+ ResponsibleforthesmoothhandoveroftheprojecttotheLCSTeam.
+ Identifying,assessingandPerformriskmanagementtominimizeprojectrisks.
+ Facilitatingclearandopencommunicationamongteammembers,collaborators,and clientstoensureeveryoneis advised andaligned.
+ Beingresponsibleforqualitycontrolmeasurestoensure resultsmeetproject requirements and industry standards.
+ Leading changestoprojectscope,schedule,andobjectiveswhileminimizingdisruption andmaintainingprojectalignment.
+ Developing and updating project documentation, such as plans, progress reports, and issue logs.
+ Establishandmaintainrelationshipswiththirdparties/vendors.
+ Createandmaintaincomprehensiveprojectdocumentation.
+ FollowupwithCustomerforpaymentcollectionachievedandfollow-upthroughaccounts receipt and closure.
**Who** **You** **Are:**
You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight;puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select you best-fit approach.
**For** **This** **Role,** **You** **Will** **Need:**
+ Understandingofprojectmanagementprinciples,methodologiesandstandardprocesses.
+ Abilitytoleadand empowerteams,delegatetaskseffectively,andprovidedirectionand guidancetoachieveprojectgoals.
+ Coordinate communication of information, negotiate contracts, and lead all aspects of partner anticipations with proficiency.
+ Excellentorganizationalabilitiestoplanandprioritizetasks, handleresources,and coordinateschedulestomeetproject timelines.
+ Capacitytoidentifyissues,analyzeproblems,anddevelopcreativesolutionstoovercome challengesatmayariseduringtheproject.
+ Understandingofbudgeting,costestimation,andfinancialmanagementtoensure projectsaredeliveredwithinbudgetconstraints.
+ Proficiencyinidentifying,assessing,andmitigatingriskstominimizepotentialdisruptions to project progress.
+ Familiaritywithprojectmanagementtoolsandsoftware,aswellasrelevantindustry- specificknowledgetoeffectivelymanageprojectsinvariousdomains.
+ Abilitytonegotiatecontracts,resolveconflicts,andmanagecollaboratorexpectationsto achievemutuallybeneficialoutcomes.
+ Flexibilitytoadapttochangingprojectrequirements,priorities,andenvironmentswhile maintainingfocusonprojectobjectives.
+ Capabilitytobuildandmaintainpositiverelationshipswithclients,understandtheir needs,andensuretheirsatisfactionthroughouttheprojectlifecycle.
+ Effectivetimemanagementskillstoprioritizetasks,allocateresourcesefficiently,and meetproject duration.
**Preferred** **Qualifications** **that** **Set** **You** **Apart:**
Bachelor's degree or equivalent experience in engineering (Mechanical, Materials, and the Electrical and Instrumentation) required.
+ demonstratedabilityinprovenprojectmanagementexperienceinNaturalgasindustries
+ ConversantinEnglishisamust, the ab
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.

Project Program Management Advisor

Chennai, Tamil Nadu NTT America, Inc.

Posted 1 day ago

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Job Description

**Role Summary**
We are seeking a highly skilled **Project/Program Management Advisor** to lead analytics-driven transformation initiatives across our organization. This role requires **data analysis as a core capability** , combined with strong experience in **business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management** . The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
**Key Responsibilities**
**Data Analysis & Insights (Must-Have)**
+ Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
+ Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
+ Apply statistical analysis and predictive modeling to forecast performance and resource needs.
**Business Process Improvement**
+ Lead initiatives to streamline and optimize processes using **Lean Six Sigma Black Belt** frameworks.
+ Apply **process mining tools** (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
+ Drive a culture of continuous improvement across program delivery.
**Project & Program Management**
+ Oversee large, complex programs, ensuring delivery within scope, time, and budget.
+ Establish governance frameworks, risk management practices, and communication cadences.
+ Mentor project managers and ensure best practices in planning, execution, and reporting.
**Client & Stakeholder Management**
+ Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
+ Translate business needs into actionable project/program roadmaps.
+ Present insights, recommendations, and outcomes to leadership in an executive-ready format.
**Strategic & Advisory Contributions**
+ Shape project and program strategies by embedding data-driven decision-making.
+ Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
+ Partner with Finance and Operations teams to validate ROI and track program benefits realization.
**Education & Experience**
**Education**
+ Bachelor's degree in Business, Engineering, Statistics, or related field (required).
+ Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
+ Certifications:
+ **Lean Six Sigma Black Belt (mandatory)**
+ PMP/PRINCE2, Agile/Scrum Master (preferred)
+ Process Mining certification (desirable)
**Experience**
+ **8 + years** of professional experience, with a strong focus on **program/project management and business transformation** .
+ Proven ability to deliver **data-driven insights** using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
+ Experience leading **cross-functional programs** with measurable cost, quality, or efficiency improvements.
+ Hands-on experience with **process mining tools** to diagnose and improve performance.
+ Demonstrated success in **client-facing advisory roles** with senior leadership engagement.
+ Background in BPS/outsourcing, shared services, or consulting desirable.
**Skills & Competencies**
+ Strong **analytical, statistical, and problem-solving skills** .
+ Expertise in **business process improvement and transformation methodologies** .
+ Proficiency in **project/program management best practices and governance** .
+ Excellent stakeholder management and executive communication skills.
+ Ability to influence, negotiate, and drive adoption across diverse teams.
+ Strategic thinker with hands-on execution capabilities.
This advertiser has chosen not to accept applicants from your region.

Project Program Management Advisor

Chennai, Tamil Nadu NTT DATA North America

Posted 1 day ago

Job Viewed

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Job Description

**Role Summary**
We are seeking a highly skilled **Project/Program Management Advisor** to lead analytics-driven transformation initiatives across our organization. This role requires **data analysis as a core capability** , combined with strong experience in **business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management** . The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
**Key Responsibilities**
**Data Analysis & Insights (Must-Have)**
+ Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
+ Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
+ Apply statistical analysis and predictive modeling to forecast performance and resource needs.
**Business Process Improvement**
+ Lead initiatives to streamline and optimize processes using **Lean Six Sigma Black Belt** frameworks.
+ Apply **process mining tools** (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
+ Drive a culture of continuous improvement across program delivery.
**Project & Program Management**
+ Oversee large, complex programs, ensuring delivery within scope, time, and budget.
+ Establish governance frameworks, risk management practices, and communication cadences.
+ Mentor project managers and ensure best practices in planning, execution, and reporting.
**Client & Stakeholder Management**
+ Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
+ Translate business needs into actionable project/program roadmaps.
+ Present insights, recommendations, and outcomes to leadership in an executive-ready format.
**Strategic & Advisory Contributions**
+ Shape project and program strategies by embedding data-driven decision-making.
+ Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
+ Partner with Finance and Operations teams to validate ROI and track program benefits realization.
**Education & Experience**
**Education**
+ Bachelor's degree in Business, Engineering, Statistics, or related field (required).
+ Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
+ Certifications:
+ **Lean Six Sigma Black Belt (mandatory)**
+ PMP/PRINCE2, Agile/Scrum Master (preferred)
+ Process Mining certification (desirable)
**Experience**
+ **8 + years** of professional experience, with a strong focus on **program/project management and business transformation** .
+ Proven ability to deliver **data-driven insights** using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
+ Experience leading **cross-functional programs** with measurable cost, quality, or efficiency improvements.
+ Hands-on experience with **process mining tools** to diagnose and improve performance.
+ Demonstrated success in **client-facing advisory roles** with senior leadership engagement.
+ Background in BPS/outsourcing, shared services, or consulting desirable.
**Skills & Competencies**
+ Strong **analytical, statistical, and problem-solving skills** .
+ Expertise in **business process improvement and transformation methodologies** .
+ Proficiency in **project/program management best practices and governance** .
+ Excellent stakeholder management and executive communication skills.
+ Ability to influence, negotiate, and drive adoption across diverse teams.
+ Strategic thinker with hands-on execution capabilities.
This advertiser has chosen not to accept applicants from your region.

Project Manager - Project Management, AI, ML, Agile, Scrum, People Management, Product Management

Chennai, Tamil Nadu UPS

Posted 1 day ago

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
This position leads the analysis and design of quality technical solutions. He/She is involved in full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of systems and applications software) delivered on time and within budget. This position participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. He/She develops and leads AD project plans and integrations and collaborates with teams and supports emerging technologies. This position is responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget). He/She provides consultation, training, and subject matter expertise for applications' development, maintenance, and support.
**Responsibilities:**
+ Manages Information Systems projects.
+ Manages system analysis and design.
+ Manages design and development of applications.
+ Manages creation of application documentation.
+ Guides system integration.
+ Manages applications' maintenance and support.
+ Evaluates and monitors emerging technologies and products.
+ Manages and develops others.
**Qualifications:**
+ Bachelor's Degree or International equivalent
+ Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Project Manager - Project Management, AI, ML, Agile, Scrum, People Management, Product Management

Chennai, Tamil Nadu UPS

Posted 1 day ago

Job Viewed

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Job Description

**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.**
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
**Job Summary**
This position leads the analysis and design of quality technical solutions. He/She is involved in full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of systems and applications software) delivered on time and within budget. This position participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. He/She develops and leads AD project plans and integrations and collaborates with teams and supports emerging technologies. This position is responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget). He/She provides consultation, training, and subject matter expertise for applications' development, maintenance, and support.
**Responsibilities:**
+ Manages Information Systems projects.
+ Manages system analysis and design.
+ Manages design and development of applications.
+ Manages creation of application documentation.
+ Guides system integration.
+ Manages applications' maintenance and support.
+ Evaluates and monitors emerging technologies and products.
+ Manages and develops others.
**Qualifications:**
+ Bachelor's Degree or International equivalent
+ Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
This advertiser has chosen not to accept applicants from your region.
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Project Manager - Project Management, AI, ML, Agile, Scrum, People Management, Product Management

Chennai, Tamil Nadu UPS

Posted 1 day ago

Job Viewed

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Job Description

**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.**
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
**Job Summary**
This position leads the analysis and design of quality technical solutions. He/She is involved in full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of systems and applications software) delivered on time and within budget. This position participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. He/She develops and leads AD project plans and integrations and collaborates with teams and supports emerging technologies. This position is responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget). He/She provides consultation, training, and subject matter expertise for applications' development, maintenance, and support.
**Responsibilities:**
+ Manages Information Systems projects.
+ Manages system analysis and design.
+ Manages design and development of applications.
+ Manages creation of application documentation.
+ Guides system integration.
+ Manages applications' maintenance and support.
+ Evaluates and monitors emerging technologies and products.
+ Manages and develops others.
**Qualifications:**
+ Bachelor's Degree or International equivalent
+ Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
This advertiser has chosen not to accept applicants from your region.

Project Manager - Project Management, AI, ML, Agile, Scrum, People Management, Product Management

Chennai, Tamil Nadu UPS

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
This position leads the analysis and design of quality technical solutions. He/She is involved in full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of systems and applications software) delivered on time and within budget. This position participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. He/She develops and leads AD project plans and integrations and collaborates with teams and supports emerging technologies. This position is responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget). He/She provides consultation, training, and subject matter expertise for applications' development, maintenance, and support.
**Responsibilities:**
+ Manages Information Systems projects.
+ Manages system analysis and design.
+ Manages design and development of applications.
+ Manages creation of application documentation.
+ Guides system integration.
+ Manages applications' maintenance and support.
+ Evaluates and monitors emerging technologies and products.
+ Manages and develops others.
**Qualifications:**
+ Bachelor's Degree or International equivalent
+ Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Project Coordinator

Chennai, Tamil Nadu Securin Inc.

Posted 1 day ago

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Job Description

About the job


Who are we?

Securin is an AI-driven cybersecurity product based company backed up by services focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce cyber risk by identifying, prioritizing, and remediating the issues that matter most. Powered by a seasoned team of threat researchers and status as a Certified Naming Authority (CNA), Securin combines artificial intelligence / machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to deliver an adversarial approach to cyber defense. We help enterprises shift from reactive patching to strategic, risk-based exposure and vulnerability management – driving smarter security decisions and faster remediation.


What do we provide?

A chance to be on the leading edge of cybersecurity and AI

Ability to have direct impact on company growth and revenue strategy

An opportunity to mentor and be mentored by experts in multiple disciplines


What do we deliver?

Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organizations stay a step ahead of attackers.


By utilising our cybersecurity solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and dynamic attacks.


Securin has been recognized by national and international organizations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry.


Job Location : IIT Madras Research Park, A block, Third floor, 32, Tharamani, Chennai, Tamil Nadu


Work Mode: Hybrid (Work from office, Chennai, 2 days a week to office)


About the Role

We are seeking a detail-oriented and proactive Project Coordinator to support our Customer Success and Operations teams in ensuring seamless customer engagement delivery. This role will be responsible for maintaining accurate data across multiple systems, coordinating key project tasks, and facilitating communication between internal teams and customers. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced, cross-functional environment.


Key Responsibilities

Data & Systems Management

  • Maintain up-to-date customer information, project milestones, and engagement details across CRM and tracking systems.
  • Ensure accuracy of task start/end dates, project deliverables, and meeting schedules in internal tools.
  • Track customer technology stacks, assets, and critical project details, escalating any gaps or missing information.
  • Upload, organize, and update customer documentation and project requirements in designated systems.


Project Tracking & Reporting

  • Monitor project trackers to ensure deadlines (e.g., onboarding, readouts, reports, briefs) are met.
  • Log and track customer communications, escalations, and follow-ups to support smooth onboarding and engagement.
  • Identify and document operational roadblocks, ensuring they are flagged to the appropriate teams for resolution.
  • Generate and maintain status reports for internal stakeholders.


Communication & Coordination

  • Serve as a central point of coordination between internal teams and customers to ensure alignment on deliverables.
  • Share updates, meeting changes, and action items across communication platforms (CRM, trackers, chat tools, email).
  • Support distribution of reports and key engagement materials to customers.
  • Maintain professionalism in all external and internal communications.


Meeting & Scheduling Support

  • Coordinate and schedule customer meetings, ensuring the right internal and external stakeholders are included.
  • Manage calendar invites, assignments, and meeting logistics across platforms (Outlook, Google Calendar, CRM).
  • Take meeting notes and track action items for follow-up.
  • Adjust meeting participants and responsibilities as team availability changes.


Qualifications

  • 1–3 years of experience in Customer Success, Project Coordination, or Operations support (SaaS or cybersecurity industry preferred).
  • Strong organizational skills with proven ability to manage multiple projects simultaneously.
  • Proficiency in CRM tools (e.g., Zoho, Salesforce) and collaboration platforms (Google Workspace, Outlook, Slack/Chat tools).
  • Excellent written and verbal communication skills.
  • High attention to detail and ability to spot gaps or inconsistencies in data.
  • Comfortable working cross-functionally with technical and non-technical teams.
  • A proactive problem-solver with a customer-first mindset.


Why Join Us

  • Opportunity to play a critical role in customer engagement success at a fast-growing company.
  • Exposure to customer success operations in the cybersecurity/technology space.
  • Collaborative team environment with opportunities for growth and skill development.
This advertiser has chosen not to accept applicants from your region.
 

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