138 Project Implementation jobs in India
Project Implementation Coordinator Expert
Posted today
Job Viewed
Job Description
**Purpose Of Role**:
Typically responsible for the delivery of single work package within a project or a finite project. No direct financial responsibility.
Risk - not owned at this level but should be aware of the impact of risks carried at project & programme level.
**You'll have the following responsibilities**
**Key Responsibilities**:
q Low - deliver aspect of project (work package).
q Ability to prioritise work and handle facts and figures. Needs little guidance on how to perform tasks.
q Understands contribution to success of overall project.
q Limited customer contact.
q Customer contact likely to be at an implementation or user level.
q Could operate in learning context with advice and guidance from Project Manager 1 and Direction from Project/Programme owner or process driven.
q May be first project management role.
q Requires Supervision.
**You'll have the following skills & experience**
**Qualifications**:
q Prince Foundation/ APMP/ NVQ in Project Management.
**Skills/Experience**:
q Experience of owning work packages as part of a larger project. Successful delivery against given responsibilities, accurate and timely reporting against tasks.
q Transitory role for future Project Manager 1s.
N.A
Project Implementation Coordinator Expert
Posted today
Job Viewed
Job Description
**Purpose Of Role**:
Typically responsible for the delivery of single work package within a project or a finite project. No direct financial responsibility.
Risk - not owned at this level but should be aware of the impact of risks carried at project & programme level.
**You'll have the following responsibilities**
**Key Responsibilities**:
q Low - deliver aspect of project (work package).
q Ability to prioritise work and handle facts and figures. Needs little guidance on how to perform tasks.
q Understands contribution to success of overall project.
q Limited customer contact.
q Customer contact likely to be at an implementation or user level.
q Could operate in learning context with advice and guidance from Project Manager 1 and Direction from Project/Programme owner or process driven.
q May be first project management role.
q Requires Supervision.
**You'll have the following skills & experience**
**Qualifications**:
q Prince Foundation/ APMP/ NVQ in Project Management.
**Skills/Experience**:
q Experience of owning work packages as part of a larger project. Successful delivery against given responsibilities, accurate and timely reporting against tasks.
q Transitory role for future Project Manager 1s.
N.A
Ngo Project Implementation Officer
Posted today
Job Viewed
Job Description
**MSW, /BBA, / B. Ed, / B. Sc/MA in business administration** or relevant field with work experience of 1 year (preferred).
**Job Type**:Full-time
**Sift**:Day time
**Job Locations**:
Aurangabad District
**Project Centre at**:
Chetana Happy Village, Gut No. 36, Shamwadi, Palshi (Shahar), Aurangabad
- 431008, MS.
The Project centre is 12 kms away from the CIDCO Bus Stand, Aurangabad.
**Responsibility**:
- **To implement effectively the various project program activities run by our organization like Value Education to School Students, Digital Wellness, De-addiction, etc.**
- Conduct surveys and coordinate with schools of our project area.
- Report to the Masters Trainers about every progress and performance.
- Should develop innovative activities on **Value Base Education**, **De-addiction, Digital Wellness curriculum**interacting with master trainers.
- Should put efforts to Assess the performance of students under **Value Education Program.**
- Manage communications through media relations, social media etc.
- Schedule and organize meetings/events of various groups at **Happy Village.**
- Ensure technology is used correctly for all operations through video conferencing, presentations etc.
- Keep updated records and create reports,
The goal will be to facilitate the effective management of programs according to the organization’s standards.
Contact:
**Salary**: ₹15,000.00 - ₹0,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Aurangabad, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
*Speak with the employer* +91
**Salary**: ,000.00 - ,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Aurangabad, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
**Speak with the employer**
+91
Team Member - Wireline Project Implementation
Posted today
Job Viewed
Job Description
- Experience in OSP domain planning & implementation is mandatory with hands-on knowledge of Transmission & Access technologies
Experience in working with various service providers and co ordination with ROW Authorities /Civic Agencies.
Should have worked on Network Build/Infrastructure Projects and have working Knowledge & exposure to end to end Project Management from Initiation, Route survey, Project execution and route hand over to Operation & Maintenance Team with Zero punch points.
Must be able to communicate effectively and in a constructive manner with customers (External/Internal) and Cross-Functional teams
Good knowledge of Capex /Opex and WBS working in a Project
Ability to handle team size of more than 4 + (Direct + Indirect).
**Role Description**:
- Work with Planning / Operations for Building Wireline OSP Network and Customer Deliveries
Route survey for IRU Lease, Co-build or own build fiber roll out/ access expansion projects.
Material management & billing
Co-ordination with Government agencies for ROW permissions as part of ROW as well as Audit compliance.
Execute Project rollouts and Customer deliveries as per Scope, timeline & quality.
Co-ordinate and collaborate with Cross-Functional teams for all Projects & Customer deliveries.
Ensure compliance of OHS policies & implementation on field.
Undergo Training certifications as part of continuous skill development.
**Technical & Other capabilities**:
- Expertise in Optical Fiber roll out (OSP)
Technology knowledge on Optical Fiber & SDH/DWDM/MPLS-TP & BSNL POI will be an added benefit.
Motivated and self-starting. Possess Good Negotiation & Problem-Solving Skills
Knowledge of Regulatory & Audit compliances.
Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Other knowledge/skills
NIL Technical Competencies Knowledge / Skills
Project Implementation - Carbon Business (Non - NBS)
Posted today
Job Viewed
Job Description
Job Overview
The primary objective of the incumbent will be to execute ongoing validation and verification of community or renewable energy projects across the globe. He or she shall ensure adherence to carbon offset methodologies while applying advanced techniques to estimate emission reductions. He orshe shall support projects to meet their objectives while ensuring regulatory compliance.
Key Responsibilities :
Execution of emission reduction/mitigation projects within the framework of community-level projects, renewable energy projects, and biogas as well as other project types under the current global standards such as VERRA, Gold Standard, GCC, and upcoming standards.
Execution and management of I-REC & TIGR projects and timely delivery to customers.
Independently manage validation and verification audits and preparation of relevant documentation and reports as per relevant Registry guidelines.
Interface between the customers and other cross-functional support teams.
Stay abreast of emerging carbon offset standards and methodologies. Keep the team updated about the project guidelines.
Encourage collaboration and communication among pertinent parties.
Offer technical insights into new project prospects.
Cultivate and sustain relationships with project advocates, investors, and stakeholders.
Key Qualifications & Skills
Must have
:
University Degree, preferably in Engineering, or a master's in climate sciences, or environmental studies.
Proficiency in Clean Development Mechanism (CDM), Verra, The Gold Standard (GS), and Global Carbon Council (GCC) standards and projects.
Demonstrated success in working with multiple internal and external stakeholders.
Self-starter and manages the execution of projects independently.
Ability to work on assignments that are diverse and make independent decisions.
Strong sense of judgment and bias for action, even in ambiguous situations.
Ability to wear different hats and perform multiple activities.
Experience in the execution of carbon projects (renewable or community-based programs or large- scale).
Team player with strong communication skills.
Good to have:
Prior experience in building teams or working for early-stage companies.
Work experience in management services or auditing organizations.
Experience in working with local communities.
SAP Consultant needed for Project Implementation- Remote
Posted today
Job Viewed
Job Description
SAPSOL technologies Inc is looking for SAP consultants in the FICO, SD, MM, HCM, Success Factors, BIBO, PS, PP, ABAP, Hana Cloud, and BASIS to implement the project for SPIL (SAPSOL Product Innovation Lab) . We are specialized SAP, Cloud, and Big Data consulting company. The project is ideal for candidates who want to work in real time world and new technology areas to get gainful employment after completion of the project.
Requirements:
Must be trained in their respective domain.
Preparing for Certification examination in their domain.
Be able to communicate effectively in a team environment.
Conduct requirement gathering workshops and document functional design documents.
Configuration and integration of respective modules as per blueprint.
Develop test strategy and document test results.
Troubleshoot and resolve issues for cross-functional areas.
Develop support model and monitor support tickets.
Provide support and resolve help desk tickets.
Self-starter and hard worker.
We are looking for candidates who are:
Trained and/or preparing for certification but do not have the right experience.
Have taken a break for some time from real time projects.
Have been on leave and need to get back to the job market.
Are new immigrant and do not possess the relevant North American experience.
Are interested in making a career in SAP as a seasoned consultant.
Email your resumes as soon as possible to
Implementation Project Manager
Posted today
Job Viewed
Job Description
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
About the Role
As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.
In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.
End to End Project Ownership and Stakeholder Management (Mid-Market):
Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
Define RACI matrix for project teams - both CB & customer
Administer requirements/design workshop with customers, partners, and internal stakeholders.
Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
Experience working with matrixed and cross-functional teams
Technical Level Project Ownership (Mid-Market & Large Enterprise):
Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.
While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.
You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:
Design/configuration of Chargebee Billing and RevRec
Product catalog, pricing variants, discounting, Ramp, UBB, etc
Taxes, fees
User interfaces for self-service GTM models
CRM integrations and workflows for B2B/Sales Led GTM models
Checkout process and customer portal integrations
Payment gateways
Other integrations
Accounting systems
Custom integrations
Data Lake/BI systems’
Data migration of historical customers
E2E testing regiments
Go-Live and cut over planning
Resource and Project Management:
Onboard resources for project execution based on complexity to meet timeline expectations.
Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
Manage project scope and project changes through a formal governance and change order process
Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
Timely updates to critical project measures to aid accurate monthly forecast metrics.
Conduct weekly status meetings with customer Project leads to review the project progress
Act as a customer advocate back into Chargebee
P&L Management
Arrive at project sizing - effort & cost required to complete the implementation.
Coordinate with the sales team on Implementation fee proposals.
Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
Track effort & cost variance against the budgets.
Identify reasons for efforts & cost variance and process change orders to recover costs.
Oversee P&L management for assigned projects and steer towards profitability.
Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer
Program management - COE activities
Identify process improvement areas and provide recommendations to mature IEM function.
Document case studies - project success stories & failures thereby contributing to knowledgement management repository.
Key Skill Requirements
Outstanding communication skills: written and verbal
Experience in leading large complex projects
Present a professional demeanor. Professionalism in appearance, interaction and communication.
Project Planning and Management
Client Relationship Management.
Navigate the project challenges and unforeseen requirements throughout the project.
Leadership skills. Leading internal and external team members.
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Implementation Project Manager
Posted today
Job Viewed
Job Description
About Chargebee
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
About the Role
As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.
In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.
End to End Project Ownership and Stakeholder Management (Mid-Market):
- Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
- Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
- Define RACI matrix for project teams - both CB & customer
- Administer requirements/design workshop with customers, partners, and internal stakeholders.
- Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
- Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
- Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
- Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
- Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
- An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
- Experience working with matrixed and cross-functional teams
Technical Level Project Ownership (Mid-Market & Large Enterprise):
Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.
While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.
You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:
- Design/configuration of Chargebee Billing and RevRec
- Product catalog, pricing variants, discounting, Ramp, UBB, etc
- Taxes, fees
- User interfaces for self-service GTM models
- CRM integrations and workflows for B2B/Sales Led GTM models
- Checkout process and customer portal integrations
- Payment gateways
- Other integrations
- Accounting systems
- Custom integrations
- Data Lake/BI systems’
- Data migration of historical customers
- E2E testing regiments
- Go-Live and cut over planning
Resource and Project Management:
- Onboard resources for project execution based on complexity to meet timeline expectations.
- Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
- Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
- Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
- Manage project scope and project changes through a formal governance and change order process
- Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
- Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
- Timely updates to critical project measures to aid accurate monthly forecast metrics.
- Conduct weekly status meetings with customer Project leads to review the project progress
- Act as a customer advocate back into Chargebee
P&L Management
- Arrive at project sizing - effort & cost required to complete the implementation.
- Coordinate with the sales team on Implementation fee proposals.
- Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
- Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
- Track effort & cost variance against the budgets.
- Identify reasons for efforts & cost variance and process change orders to recover costs.
- Oversee P&L management for assigned projects and steer towards profitability.
- Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer
Program management - COE activities
- Identify process improvement areas and provide recommendations to mature IEM function.
- Document case studies - project success stories & failures thereby contributing to knowledgement management repository.
Key Skill Requirements
- Outstanding communication skills: written and verbal
- Experience in leading large complex projects
- Present a professional demeanor. Professionalism in appearance, interaction and communication.
- Project Planning and Management
- Client Relationship Management.
- Navigate the project challenges and unforeseen requirements throughout the project.
- Leadership skills. Leading internal and external team members.
Implementation Project Manager
Posted today
Job Viewed
Job Description
About Chargebee
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
About the Role
As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.
In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.
End to End Project Ownership and Stakeholder Management (Mid-Market):
- Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
- Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
- Define RACI matrix for project teams - both CB & customer
- Administer requirements/design workshop with customers, partners, and internal stakeholders.
- Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
- Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
- Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
- Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
- Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
- An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
- Experience working with matrixed and cross-functional teams
Technical Level Project Ownership (Mid-Market & Large Enterprise):
Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.
While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.
You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:
- Design/configuration of Chargebee Billing and RevRec
- Product catalog, pricing variants, discounting, Ramp, UBB, etc
- Taxes, fees
- User interfaces for self-service GTM models
- CRM integrations and workflows for B2B/Sales Led GTM models
- Checkout process and customer portal integrations
- Payment gateways
- Other integrations
- Accounting systems
- Custom integrations
- Data Lake/BI systems’
- Data migration of historical customers
- E2E testing regiments
- Go-Live and cut over planning
Resource and Project Management:
- Onboard resources for project execution based on complexity to meet timeline expectations.
- Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
- Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
- Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
- Manage project scope and project changes through a formal governance and change order process
- Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
- Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
- Timely updates to critical project measures to aid accurate monthly forecast metrics.
- Conduct weekly status meetings with customer Project leads to review the project progress
- Act as a customer advocate back into Chargebee
P&L Management
- Arrive at project sizing - effort & cost required to complete the implementation.
- Coordinate with the sales team on Implementation fee proposals.
- Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
- Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
- Track effort & cost variance against the budgets.
- Identify reasons for efforts & cost variance and process change orders to recover costs.
- Oversee P&L management for assigned projects and steer towards profitability.
- Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer
Program management - COE activities
- Identify process improvement areas and provide recommendations to mature IEM function.
- Document case studies - project success stories & failures thereby contributing to knowledgement management repository.
Key Skill Requirements
- Outstanding communication skills: written and verbal
- Experience in leading large complex projects
- Present a professional demeanor. Professionalism in appearance, interaction and communication.
- Project Planning and Management
- Client Relationship Management.
- Navigate the project challenges and unforeseen requirements throughout the project.
- Leadership skills. Leading internal and external team members.
Implementation Project Manager
Posted today
Job Viewed
Job Description
About Chargebee
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.
We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
About the Role
As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.
In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.
End to End Project Ownership and Stakeholder Management (Mid-Market):
- Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
- Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
- Define RACI matrix for project teams - both CB & customer
- Administer requirements/design workshop with customers, partners, and internal stakeholders.
- Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
- Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
- Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
- Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
- Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
- An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
- Experience working with matrixed and cross-functional teams
Technical Level Project Ownership (Mid-Market & Large Enterprise):
Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.
While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.
You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:
- Design/configuration of Chargebee Billing and RevRec
- Product catalog, pricing variants, discounting, Ramp, UBB, etc
- Taxes, fees
- User interfaces for self-service GTM models
- CRM integrations and workflows for B2B/Sales Led GTM models
- Checkout process and customer portal integrations
- Payment gateways
- Other integrations
- Accounting systems
- Custom integrations
- Data Lake/BI systems’
- Data migration of historical customers
- E2E testing regiments
- Go-Live and cut over planning
Resource and Project Management:
- Onboard resources for project execution based on complexity to meet timeline expectations.
- Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
- Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
- Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
- Manage project scope and project changes through a formal governance and change order process
- Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
- Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
- Timely updates to critical project measures to aid accurate monthly forecast metrics.
- Conduct weekly status meetings with customer Project leads to review the project progress
- Act as a customer advocate back into Chargebee
P&L Management
- Arrive at project sizing - effort & cost required to complete the implementation.
- Coordinate with the sales team on Implementation fee proposals.
- Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
- Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
- Track effort & cost variance against the budgets.
- Identify reasons for efforts & cost variance and process change orders to recover costs.
- Oversee P&L management for assigned projects and steer towards profitability.
- Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer
Program management - COE activities
- Identify process improvement areas and provide recommendations to mature IEM function.
- Document case studies - project success stories & failures thereby contributing to knowledgement management repository.
Key Skill Requirements
- Outstanding communication skills: written and verbal
- Experience in leading large complex projects
- Present a professional demeanor. Professionalism in appearance, interaction and communication.
- Project Planning and Management
- Client Relationship Management.
- Navigate the project challenges and unforeseen requirements throughout the project.
- Leadership skills. Leading internal and external team members.