423 Project Performance jobs in India

**You Lead the Way. We’ve Got Your Back.**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to
new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —
and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse
community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every
day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have
Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve theimportant aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

American Express is on a journey to digitize millions of customer interactions each day while creating new ways to connect that are meaningful and relevant. The Global Commercial Services Digital Experience and Platforms (DEP) team is focused on designing and scaling innovative digital products to delight business clients globally. This role will directly support the VP of Commercial Insights & Reporting and help organize and manage a large team of product and analytics individuals.

**Qualifications**:

- Support the Vice President of Commercial Insights & Reporting with management of their calendar, prioritizing committments, and organizing team meetings and communications
- Work closely with internal stakeholders to support planning and execution of initiatives for team including Colleague engagement activities. Scheduling events, developing and publishing engagement calendars suiting the business requirements/timings and coordinating post program activities, monitoring and tracking training data and reporting MIS
- Managing team budgets, which will include coordinating across teams on expenses, monitoring and maintaining reports. Forecasting & allocation of budget, resource mapping, initiating engagement with vendors, validating SOWs, completing risk assessment with TLM, performing all due diligences raising Café/PO in work tools like Ariba/Oracle, tracking budget, Payments and accruals.
- Managing service excellence for the team - Helping team in onboarding, conducting NHO and CMP programs, preparing reports / dashboards to assess the overall workforce Headcount, attrition numbers, Chrun etc. on a monthly basis
- Manage Process Risk Self-Assessment - Manage PRSA for ongoing projects in the team which involves analyzing all the risk assign controls, collecting samples, and performing testing on Archer on quarterly basis to maintain compliance. Refresh all controls with OE team on yearly basis.
- Translates team development requirements into actionable annual plans by doing analysis for CES results and work to ensure that the goals or deployment targets for teams are met.
- Provides Assistance to leadership - includes speechwriting, sending Agenda, creating MOM and presentations for meetings and townhalls.
- Establishing strong governance structures for ongoing initiatives
- Must be a graduate with minimum 5 years of work experience
- Strong written and oral communication skills and ability to convey clear insight to key stakeholders.
- A demonstrated ability to be flexible and work in high-pressure situations
- Excellent communication skills, and a strong desire to bring structure to processes
- Should be able to function with minimum supervision with high sense of ownership

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

**You Lead the Way. We’ve Got Your Back.**

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to
new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —
and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse
community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every
day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have
Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve theimportant aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

American Express is on a journey to digitize millions of customer interactions each day while creating new ways to connect that are meaningful and relevant. The Global Commercial Services Digital Experience and Platforms (DEP) team is focused on designing and scaling innovative digital products to delight business clients globally. This role will directly support the VP of Commercial Insights & Reporting and help organize and manage a large team of product and analytics individuals.

**Qualifications**:

- Support the Vice President of Commercial Insights & Reporting with management of their calendar, prioritizing committments, and organizing team meetings and communications
- Work closely with internal stakeholders to support planning and execution of initiatives for team including Colleague engagement activities. Scheduling events, developing and publishing engagement calendars suiting the business requirements/timings and coordinating post program activities, monitoring and tracking training data and reporting MIS
- Managing team budgets, which will include coordinating across teams on expenses, monitoring and maintaining reports. Forecasting & allocation of budget, resource mapping, initiating engagement with vendors, validating SOWs, completing risk assessment with TLM, performing all due diligences raising Café/PO in work tools like Ariba/Oracle, tracking budget, Payments and accruals.
- Managing service excellence for the team - Helping team in onboarding, conducting NHO and CMP programs, preparing reports / dashboards to assess the overall workforce Headcount, attrition numbers, Chrun etc. on a monthly basis
- Manage Process Risk Self-Assessment - Manage PRSA for ongoing projects in the team which involves analyzing all the risk assign controls, collecting samples, and performing testing on Archer on quarterly basis to maintain compliance. Refresh all controls with OE team on yearly basis.
- Translates team development requirements into actionable annual plans by doing analysis for CES results and work to ensure that the goals or deployment targets for teams are met.
- Provides Assistance to leadership - includes speechwriting, sending Agenda, creating MOM and presentations for meetings and townhalls.
- Establishing strong governance structures for ongoing initiatives
- Must be a graduate with minimum 5 years of work experience
- Strong written and oral communication skills and ability to convey clear insight to key stakeholders.
- A demonstrated ability to be flexible and work in high-pressure situations
- Excellent communication skills, and a strong desire to bring structure to processes
- Should be able to function with minimum supervision with high sense of ownership

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Overview

The Performance Management Specialist at Gallagher Company will be responsible for developing and implementing talent management strategies and programs to support in the processes focused on development and retention of top talent within the organization. This role will collaborate with various stakeholders to support in managing different talent management activities: Talent Management – Performance Management activities – Goals uploads, Goals deletion, performance evaluation reports, reminders and related activities. Succession planning, Organization Charts, Future Successor charts, cancellation of performance documents, mid-year and annual performance cycle, Talent reviews, succession planning. How you'll make an impact Responsibilities: Collaborate with HR and business leaders to support during the performance cycle, support in talent needs and develop talent pipelines for critical roles. Support in the assignment of goals, managing goal deletion process, performance review and management process, setting up of evaluation reminders and related activities. Process and manage activities related to succession planning, Creation and modification of Organization charts, Future Successor Charts, cancelling of performance documents. Monitor and analyze talent metrics to measure the effectiveness of talent management initiatives and identify areas for improvement. Build strong relationships with internal stakeholders, including business leaders, HR partners, and employees, to understand their talent needs and provide effective solutions. Handle talent management processes, including: Manual exit process using Qualtrics tool: Managing the exit process for employees leaving the organization by utilizing the Qualtrics tool to collect necessary information and feedback. Succession planning: Assisting in the creation and editing of organizational charts to identify potential successors for key roles within the company as per request. This will involve collaborating with HR and business leaders to ensure a smooth transition and continuity of talent. Succession planning deactivation project: Supporting the deactivation of succession planning initiatives, which may involve updating and revising organizational charts, identifying new talent needs, and communicating changes to relevant stakeholders. Ordering welcome gifts for Merger & Acquisition (M&A) employees: Coordinating the process of ordering and delivering welcome gifts to employees joining the company through mergers and acquisitions. This will involve liaising with vendors, tracking orders, and ensuring timely delivery. About you Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is preferred. Minimum of 4 years of experience in talent management or a related HR function. Strong knowledge of talent management principles, practices, and trends. Proven experience in designing and implementing talent development programs, including leadership development and performance management process. Familiarity with talent assessment and succession planning processes. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in HRIS and talent management software is preferred.

Job Overview

We are looking for an exceptional individual to join the Performance Management Team for the India, Middle East, and Africa (IMEA) region. This is a highly demanding position in a fast-paced, professional services environment. The Performance Management Lead will be responsible to support and coordinate all performance management activities in IMEA for all client facing staff (Core Consulting Group (CCG), Affiliated Consulting Group (ACG), Specialists, Interns and Analysts). The Performance Management Lead will head the IMEA Performance Management Team and will work in close cooperation and collaboration with the IMEA Talent Management team and the IMEA Head of Talent Management.

This role is integral to the smooth running of the business.

Key Responsibilities

Performance Management

• Supports in the definition and implementation of Oliver Wymans new performance management system (ADVANCE)
• Monitors throughout the year the trajectory of consultants, proactively identifying regressions or stalling in performance , anticipating performance concerns and suggesting appropriate measures
• Oversees and drives the project review process end-to-end
• Teams and collaborates with Talent Managers (ACG, CCG, Specialists /other geographies) to keep track of consultants staffing to raise Project Reviews
• Ensures timely project review submission and actions escalations
• Drives quality assurance (QA) of project review write-ups, ensuring reviews are consistent with the relevant competency frameworks
• Ensures project review delivery sessions between review writer and reviewee have taken place, and escalates any concerns to the respective Talent Manager
• Consolidates key insights from project reviews into individual consultant tracker and raises any performance concerns to Talent Managers
• Consolidates feedback provided for Business Development (BD) support
• Oversees and drives all performance improvement processes (PIPs, TDPs)
• Identifies performance cases, working closely with Talent Managers
• Prepares all materials required for any performance conversations within the PIP/TDP processes, coordinating with stakeholders to receive the relevant inputs
• Supports throughout the process documenting files, gathering notes, etc.
• Participates in the performance review meetings and communicates the outcome to the consultant
• Works closely with HC Operations on documentation and processes for each respective jurisdiction
• Leads the preparation of Mid-Year and Year-end Performance review process, supporting logistics and document preparation in close cooperation with respective Talent Managers
• Identifies consultant learning needs based on performance outcomes (including coaching), coordinates with Learning and Development (L&D) on necessary logistics and consolidates feedback from consultants on training effectiveness
• Supports on identifying consultants requiring training for project review writing, career review writing, self-evaluation trainings etc.

Reporting

• Leads on retrieving relevant reports (project reviews, performance flags, etc.) by using OWs systems on Performance Management and other tools such as Tableau, Excel.
• Maintains a tracker for all performance cases and works with the Talent Managers to ensure that progress on all performance cases is updated in master sheet
• Supports pyramid planning/capacity planning and reporting in different cuts for different stakeholders (e.g. monthly industry lead meetings)
• Analyzes data and highlights trends across ranks and industries/capabilities where utilization is low
• Prepares dashboards identify, analyze, and interpret patterns and trends in consultants performance so to ensure gaps in skillset is highlighted in a timely manner to the relevant stakeholders

Experience Required

• Ideal candidates will have a masters degree and 5+ years of relevant professional experience in Talent Management and working in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm
• Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
• Proven ability to foster relationships at all levels of the organization

Skills and Attributes

• Excellent written and verbal communication skills in English
• Very strong Microsoft Excel (analytical) skills to generate insights from large Strong proficiency in PowerPoint
• Applying an analytical mindset to propose data driven solutions
• Ability to work with limited supervision
• Highly organized, detail-oriented, and process-minded
• Ability to multitask and operate effectively in a fast-paced dynamic environment
• Ability to work collaboratively in a global team in a multicultural environment
• Positive, proactive and a problem solver
• Professional, tactful, and able to engage with colleagues at all levels in the firm
• Keen to work in a fast-paced, dynamic client-services environment

Technical Skills

• Strong Word, Excel, and Outlook skills.
• Fluent in English (written and verbal)
• Experience working with a resource management system highly desirable
• Proficient with data analysis and reporting

Role:  Team Leader

Industry Type:  Insurance

Department:  Customer Success, Service & Operations

Employment Type:  Full Time, Permanent

Role Category:  Operations

Education

UG:  B.Tech/B.E. in Any Specialization

PG:  Any Postgraduate

Skills Required
Talent Management, Documentation, Performance Management, Client Services

Performance Management Partner

Location: Bangalore (Hybrid)
Department: People Success (HR)
Reports To: Director – People Hub, Toast

About Toast:

At Toast, we’re building the all-in-one platform that powers the restaurant community. Our mission is to help restaurants grow, serve, and delight their guests. Behind the scenes, our People Team plays a critical role in building a strong culture that helps our employees thrive. As we scale across India, we’re looking for a Performance Management Partner who can coach, guide, and enable our leaders to build and sustain a high-performance culture.

About the Role:

As a Performance Management Partner , you will play a critical role in enabling front-line and mid-level leaders across Toast India (primarily in Bangalore and Chennai) to lead with clarity, fairness, and accountability. Your primary responsibility will be to support and operationalize our performance management strategy, ensuring alignment with business goals while fostering employee growth, engagement, and equity.

You’ll serve as a trusted coach to leaders, guiding them through performance conversations, improvement planning, and talent development. You will partner cross-functionally with HRBPs, Employee Relations, L&D, and CoEs to ensure a consistent and empowering employee experience.

Key Responsibilities:

• Coach and advise people leaders on day-to-day performance management, including documentation, conversations, and improvement plans.

• Lead proactive performance interventions and provide high-touch support on sensitive or complex performance-related situations.

• Partner with leaders to identify performance gaps and enable targeted coaching strategies and feedback frameworks.

• Guide compassionate and compliant offboarding processes when necessary due to underperformance.

• Work closely with Employee Relations and Legal to ensure fair, ethical, and legally sound outcomes.

• Drive awareness and adoption of performance tools, frameworks, and self-service resources (e.g., internal playbooks, Workday).

• Monitor and analyze performance trends; collaborate with People Analytics to deliver insights to leaders and influence strategy.

• Support cyclical performance processes (e.g., annual/bi-annual reviews, calibrations), while encouraging continuous performance feedback.

• Build enablement content and facilitate workshops/webinars for leaders on effective performance management practices.

• Promote consistency and equity in managing performance across teams and departments.

What We’re Looking For:

• 3–6 years of HR experience, with strong specialization in performance management or HRBP roles .

• Proven experience coaching managers through performance issues and employee development.

• Strong understanding of Indian labor law and regulatory requirements related to performance documentation and exit processes.

• Demonstrated ability to navigate sensitive situations with empathy, discretion, and professionalism.

• Experience working cross-functionally with Employee Relations, Legal, and Talent Development teams.

• High EQ, great listener, and strong communicator (both verbal and written).

• Hands-on experience using HRIS tools (Workday preferred), performance systems, and Excel/Google Sheets for reporting.

• Ability to thrive in a fast-paced, dynamic, and scaling environment.

Bonus if You Have:

• Experience supporting multiple locations and remote or hybrid teams.

• Exposure to high-growth tech or SaaS companies.

• Familiarity with performance enablement platforms and employee development frameworks.

• Certification in coaching, facilitation, or talent management (preferred but not required).

Why Toast?

• Be part of a mission-driven company focused on empowering restaurants and their teams.

• Work in a collaborative, values-led environment with a strong focus on growth and inclusion.

• Competitive compensation, benefits, and career development opportunities.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: .

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact .

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